Business and Management Impact Assessment in Research Excellence Framework 2014: Analysis and Reflection

The evaluation of research impact is likely to remain an important element of research quality audits in the UK for the foreseeable future. With this paper, we contribute to debates on impact and relevance of business and management studies research through an analysis of Research Excellence Framework 2014 impact scores within the business and management unit of assessment. We offer insights into the organizational contexts of UK business schools within which impact is produced, drawing attention to the issues of linkages with research intensity, grant income generation, research team size, career stage and gender of academics, and whether impact activity is focused on private or public sector organizations and national or international reach. We put forward recommendations for managers responsible for business schools and higher education policymakers regarding management and organizational policies and processes, as well as possible changes to the rules guiding future research excellence audits.     

At the boundary: Post-COVID agenda for business and management research in Europe and beyond

A rapidly growing body of scholarly research discusses the impact of the COVID-19 pandemic on business and management research. This Reflection on Europe takes stock of the situation and reflects critically on the deeper changes to the business ecosystem which the pandemic may engender. Based on surface level observations in three different contexts of business research, the analysis uncovers changes to underlying market circumstances which point towards radical shifts in the boundary conditions between business and society. The article concludes with suggestions for a post-COVID research agenda.     

Business groups' outward FDI: A managerial resources perspective

Outward FDI strategies are driven by firms' resource endowments, which in turn are conditioned by their home environment. In emerging economies, thus, the pattern of outward FDI is shaped by local firms' idiosyncratic contexts and the resources that these firms developed to fit the contexts. This includes business groups, a dominant organizational form in many emerging economies, competing with context-bound resources. When they wish to transcend their home context, they need internationally valuable resources, especially managerial resources, which may be quite different than the resources that enable domestic growth. This paper thus explores what resources drive this international growth in the case of Taiwanese business groups. Starting from Penrosian Theory, we focus on managerial resources that are shared across the member firms of a group, and thus shape the profile of the group. We find that international work experience favors internationalization while international education does not. Moreover, domestic institutional resources distract from internationalization, presumably because they are not transferable into other institutional contexts, and thus favor other types of growth.     

Overcoming blind spots in global sourcing research: Exploiting the cross-sections between supply chain management and international business

This article reviews existing work on global sourcing and suggests a number of new theoretical directions for research in this area. We discuss how international business (IB) and supply chain management (SCM) research can benefit from increased cross-fertilization of themes and perspectives. We begin by introducing a taxonomy of global sourcing research, building on relevant insights from SCM research. We then generate recommendations for potential future research on global sourcing, particularly highlighting antecedents, processes, performance and contextual variables. SCM research employs the entire supply chain as the primary unit of analysis (rather than the individual firm), while IB research focuses primarily on international aspects, adapting to institutional contexts in a globalized world. Building on this complementarity, several specific empirical directions are proposed for future research directions.     

Enhancing competitive advantage by constructing supply chains to achieve superior performance

This paper studies the impact of configuring supply chain design strategies on performance using real-world example of aligning different supply chain practices to supply chain strategies to achieve competitive advantage. The paper first carries out a synthesis of literature categorising the supply chain strategies, practices and linking them to contexts and competitive advantage. The paper then uses a case study methodology to explore the process of adjusting supply chain strategies and aligned practices to gain competitive advantage in different contexts. The paper reports two case examples of a leaf tobacco company and a mosquito coil manufacturer from India facing different demand characteristics and implementing different supply chain strategies for enhancing performance objectives. Both companies faced a change in their business environment and competitive priorities. In both the examples, companies used a combination of practices for implementing appropriate supply chain strategies to gain competitive advantage. This paper contributes to the academic discipline of supply chain management through developing theory showing the transition of supply chain strategies for achieving superior performance in different business environments. The paper has wide managerial implications by reporting real-life implementation of different supply chain strategies thus bridging the practice-theory gap.     

创业研究回顾与展望

创业实践因新兴技术驱动的经济社会环境变革而发生了重大变化,涌现出了不少组织和战略理论甚至是创业研究也难以回答的新现象和新问题,这些现象和问题在中国情境下表现得非常突出,但并没有引起学者们的足够重视。基于此,本文采用扎根理论的编码设计,开展2008~2018年间发表的1842篇国际顶级创业研究文献的统计分析,在描述和评价研究主题发展态势和进展基础上,归纳出以创业前因、创业实施、创业结果与创业情境为体系的创业研究主题框架,进一步提出未来研究趋势和中国情境下开展创业研究的建议。研究结果对于推动我国创业研究的深化发展并开展具有国际学术影响力的高水平研究有着重要的理论价值。     

An investigation into E-business service in the UK telecommunication manufacturing industry

Nowadays, suppliers’ product and service quality has risen in importance with a manufacturer’s push to develop core competencies and capitalise on global operations and markets. However, due to the complex features of business service, suppliers are facing significant challenges in providing service effectively and developing business collaboration. This is further complicated by the development of information and communication technologies (ICTs). This paper thus attempts to investigate the factors influencing buyers’ e-service (EBS) requirements and the impact of these requirements on business collaboration. Based on a questionnaire survey with 500 UK telecommunication manufacturers, this research identifies buyers’ different EBS requirements for different types of suppliers and the impact of ICTs on EBS requirements. While for suppliers our findings provide insights into buyers’ EBS requirements, they can help buyers to develop appropriate supplier selection criteria. The findings also contribute to a better understanding of the development of buyer and supplier business collaboration.     

Towards a Framework of Trust Attribution Styles

The issue of trust has attracted considerable business and management inquiry over the last decade, due to its impact on working relationships within and between organizations. Given its importance, it is fundamental for management to be able to foster trust and thus necessary to accurately diagnose the current state of trust in their organization. However, diagnosing trust in real contexts is challenging due to its taboo and tacit nature. Hence, a surreptitious approach to data gathering and analysis may be required to elicit honest accounts from participants about trust. This paper contends that attribution theory can provide the basis for the development of such an analytical framework by enabling researchers to analyse field data about organizational life. The paper presents literature that highlights the appropriateness of attribution style analysis for explaining trust. It presents a taxonomy of trust‐related terms, and proposes a framework of distinct attribution patterns for each term to systematize the diagnosis of trust in situ. The paper concludes with a discussion about the value of the framework for trust research and directions for future work.     

Software firm evolution and innovation–orientation

The software industry is experiencing dramatic growth worldwide. This paper offers a theoretical framework to examine the growth and evolution of software firms from an innovation–orientation perspective. While it is apparent that the attitudes and perceptions of a firm’s key stakeholders towards innovative product development hold valuable insights on its future growth and evolution, such a perspective has received limited theoretical attention in studies on firm evolution. In this paper, we define a software firm growth stage model that reflects the changes in a firm’s process and product portfolios. We offer a set of research propositions that link the innovation-related attitudes and perceptions of a firm’s internal stakeholders to firm evolution. The research model has several important implications for both research and practice and can be extended to other high technology contexts.     

Subsidiary Entrepreneurship and Entrepreneurial Opportunity: An Institutional Perspective

A subsidiary's ability to identify opportunities in the host country and to subsequently exploit these opportunities could create competitive advantages for the Multinational Corporation. While research on subsidiary entrepreneurship has focused primarily on subsidiary-specific resources and capabilities, as well as environmental factors, the type of opportunities that the subsidiaries may find in the host environment has been underexplored. Drawing on the subsidiary entrepreneurship literature, institutional perspectives, and entrepreneurship research, this paper suggests that subsidiaries embedded in institutional contexts that are different from those of their home country have unique advantages that enable the identification of entrepreneurial opportunities. Accordingly, a theoretical framework is proposed, based on contingency perspectives on the different views of entrepreneurial opportunities in relation to business processes in the host country's institutional environment, vis-a-vis uncertainty levels and legitimacy requirements. In addition, appropriate strategic approaches are suggested, through which subsidiaries can exploit these entrepreneurial opportunities.     

Small Business Social Responsibility: A Critical Multilevel Review,Synthesis and Research Agenda

Small‐business social responsibility (SBSR) related research is rapidly increasing in quantity, but is found in divergent literatures and disciplines. It is time to offer a comprehensive review that identifies, synthesizes and integrates previous research, and highlights the knowledge gaps and the way forward. This methodical search of the literature helped to identify 115 multidisciplinary peer‐reviewed academic articles appearing in high‐quality journals over the 1970–2016 period. Using a systematic and in‐depth content analysis technique, the authors reviewed the articles and identified the theories used, the national contextual focus and the methodological orientations in these articles. They also identified the predictors, outcomes, mediators and moderators of SBSR at the institutional, organizational and individual levels of analysis. This review helps to identify significant knowledge gaps in terms of the theoretical orientation, the national contextual focus, the core content under study, and the methods used. The authors offer numerous suggestions across these topics to help address the knowledge gaps and raise important questions for future research. The primary contributions of this paper are: delineating and summarizing a multilevel analysis of an emerging literature on SBSR; integrating contributions from a wide range of management disciplines and geographical contexts; extracting the potential theoretical contributions in this field; and informing directions for future research. The authors propose a research agenda that is theoretically relevant and innovative, and call for context‐ and size‐aware research on SBSR, using small‐business‐specific methodologies and measurements.     

The virtue of courage: From historical European roots to current management studies

This article discusses the concept of courage – stemming from the ancient European traditions of this virtue – systematically analyzing 45 management studies that deepen the role of such virtue in business organizations. From the analysis, three major themes emerge: 1) the concept of courage in organizations, 2) the concept of moral courage in organizations, and 3) the concept of collective courage of organizations. Moreover, findings show that management research on the virtue of courage has progressed over the years and that – notwithstanding its strong European roots – the studies involved in the conversation are mainly not based in Europe. The contribution of this article is threefold. First, it sheds light on a still under-researched virtue, pointing out its relevance in business contexts. Second, it clearly highlights that a shift is occurring in scholars' interest, as an organizational and collective perspective of moral courage is slowly emerging. Finally, it shows that management scholars mainly embrace Aristotle's view of the virtue of courage, discarding the Christian approach introduced by Aquinas.     

Environmental proactivity and business performance: an empirical analysis

This paper analyses the relationship between environmental proactivity and business performance on a sample of 186 industrial companies. This relationship is approached by studying a bundle of relationships between different dimensions or manifestations of environmental proactivity and different measures of business performance. The analysis in part supports the idea that environmental management can bring about competitive opportunities for companies, although it also reveals that some environmental practices produce negative effects. It is thus concluded that there is no one single response for the question of whether environmental proactivity has positive effects on business performance and that this relationship must be disaggregated into more specific and concrete relationships.     

An Examination of IT Planning in a Large,Diversified Public Organization*

The conduct of information technology (IT) planning processes has been of dominant managerial concern in public and private organizations. Yet, current IT planning research offers little guidance on the types of planning actions and behaviors that are appropriate to organizational contexts. We focus on the conduct of the IT planning process by describing an exploratory research project. The project empirically examined a number of issues associated with managing IT planning within a single large public enterprise, particularly identifying actions and behaviors related to producing quality IT plans. The results of the study yield some useful set of guidelines; most interesting is the importance of building IT infrastructure based on IT sophistication and innovativeness for large agencies to improve plan quality. Other recommendations include having a focused, balanced technology and business planning orientation that incorporates a strategic outlook, support of top management, attention to business planning, and early consensus among planning members.     

Processes of senior managers' sensemaking and learning in a transitional economy

The purpose of this paper is to use sensemaking and learning theory to gain insight into how senior Ethiopian managers are coming to terms with radically different political and economic forces. These theories have developed in mature Western contexts and a further purpose is to test their applicability in an African context. The methods employed were detailed data gathering in five cases using semi-structured interviews and documentary analysis. The research found that senior managers in the five enterprises constructed very different sense-making patterns about the business environment and about appropriate business strategies depending on the degree of market or state dependency which they perceived. The analysis also reveals how these actors reflected upon the implications of their sense-making for their own and their organizations' future learning and capability development.     

A framework for examining leadership in extreme contexts

In this review, we develop a framework to guide future research and to examine the execution of leadership in extreme contexts. We start by defining and distinguishing extreme contexts from crisis and other contexts. A five component typology is developed comprised of magnitude of consequences, form of threat, probability of consequences, location in time and physical or psychological–social proximity. We discuss the unique influences these components have on leadership processes in extreme contexts examining the relevance of organization types such as critical action and high reliability organizations. Further, we present a set of factors that may attenuate or intensify the dimensions comprising an extreme context, thus influencing either a team or organization's ability for adaptive leadership response. Ultimately this framework seeks to develop a richer understanding of extreme contexts to advance the future development of contextualized theories of leadership for extreme contexts.     

Researching small firms and entrepreneurship: Past, present and future

This paper seeks to stimulate debate on the agendas, methodologies and methods used in the field of small business and entrepreneurship. The paper raises questions regarding the research agendas pursued and provides some pointers for the direction of future research. Integral to this is the argument that there is a need to reflect on the condition of small-business research and to raise the quality of research by employing robust research methods. This may involve questioning the role of small firms and entrepreneurship in society rather than merely advocating them and the policy measures taken when supporting and/or developing the small business sector. The dominance of specific viewpoints, the methodologies used in small business studies, and the consequences of these in relation to the development of a coherent scientific field of small business studies are also discussed. Examples of research activity are discussed to illustrate these themes. Overall, the paper argues that entrepreneurship and small business is a lucrative area for research. However, if the field of inquiry is to flourish, it needs to be approached from a more critical perspective, instead of merely accepting normative, or even strongly ideologically driven, standpoints now dominant in so many studies. This has implications for research agendas, methodologies and ultimately research methods training.     

Classifying Revenue Management: A Taxonomy to Assess Business Practice*

As revenue management (RM) techniques evolve there is a need to take stock of how organizations practice RM and the interactions among techniques. This would help practitioners and researchers better understand how RM practice is influenced by the business setting, including those not traditionally associated with advanced RM techniques. Also, it would facilitate investigations of which practices lead to better outcomes in different contexts. Research to date has focused on individual techniques within individual business settings, with limited attention to the range of environments in which RM practice occurs. This suggests a need for a common framework to classify and assess differences in practice. In this article, we present a taxonomy which comprises (i) seven indicators of practice and (ii) a decision tree to measure RM across diverse businesses. We test the classification system in a survey of 232 businesses. Results show the taxonomy provides a comprehensive view of RM practice, with meaningful discrimination across settings. Findings also offer insight into how practices vary across different settings. Our taxonomy contributes to future research by facilitating systematic comparisons of RM practices, the settings in which it is adopted, and its impact on performance.     

Digital Finance and FinTech: current research and future research directions

Since decades, the financial industry has experienced a continuous evolution in service delivery due to digitalization. This evolution is characterized by expanded connectivity and enhanced speed of information processing both at the customer interface and in back-office processes. Recently, there has been a shift in the focus of digitalization from improving the delivery of traditional tasks to introducing fundamentally new business opportunities and models for financial service companies. Digital Finance encompasses a magnitude of new financial products, financial businesses, finance-related software, and novel forms of customer communication and interaction—delivered by FinTech companies and innovative financial service providers. Against this backdrop, the research on finance and information systems has started to analyze these changes and the impact of digital progress on the financial sector. Therefore, this article reviews the current state of research in Digital Finance that deals with these novel and innovative business functions. Moreover, it gives an outlook on potential future research directions. As a conceptual basis for reviewing this field, the Digital Finance Cube, which embraces three key dimensions of Digital Finance and FinTech, i.e., the respective business functions, the technologies and technological concepts applied as well as the institutions concerned, is introduced. This conceptualization supports researchers and practitioners when orientating in the field of Digital Finance, allows for the arrangement of academic research relatively to each other, and enables for the revelation of the gaps in research.