Detecting self-organised behavioural patterns in workplace settings: Towards a lay epistemic theory

Abstract

Several theorists have called for people who work in organisations to become more proficient at discerning the subtle, self-organised patterns that emerge in their organisations. Such theorists argue that the capacity to detect such patterns can enable managers to understand what drives organisational behaviour, and what stands in the way of organisational transformation. This paper presents findings of a study on how some organisational practitioners detect and understand self-organised behavioural patterns that emerge in the workplace. It seeks, therefore, to integrate processes used by successful practitioners with a theoretical foundation grounded in systems and organisational research.     

The World Social Forum between politics and NGOs

ABSTRACT

The WSF was established as a forum that gathered movements opposing a certain political ideology, neoliberalism, but it has refrained from openly supporting a political ideology. The WSF has empowered more radical leftish movements and thus played a role in the separation of these movements from more conventional left-wing parties that have embraced neoliberal capitalism as an undefeatable reality. Right-wing politicians have capitalized on this separation by promoting a populist rejection of capitalist elites. WSF itself has profiled itself as a forum of social movements rather than a forum of socialist movements. The article analyses to what extent the hegemonic role of NGOs in the WSF is at the roots of this apolitical positioning and to what extend rightsholder movements might have benefited from a more explicit embracement of a coherent socialist political alternative rather than the diversity that WSF has fostered as one of its central principles.     

Is interpersonal trust a necessary condition for organisational learning?

Abstract

The organisational behaviour and management literature has devoted a lot attention on various factors affecting organisational learning. While there has been much work done to examine trust in promoting organisational learning, there is a lack of consensus on the specific type of trust involved. The purpose of this paper is to highlight the importance of interpersonal trust in promoting organisational learning and propose a research agenda to test the extent of interpersonal trust on organisational learning. This paper contributes to the existing organisational learning literature by specifying a specific form of trust, interpersonal trust, which promotes organisational learning and proposing a future research direction. The paper is organised as follows: firstly, a common conceptualisation of organisational learning is revisited. Secondly, the existing literature on trust reviewed and salient points on how interpersonal trust enhances organisational learning discussed. Finally, a research agenda to test the extent of interpersonal trust on organisational learning is being set out.     

Prolepsis: On speed and time's interval

Abstract

Prolepsis is a rhetorical device in which an expected future event is presented as though it was already an accomplished fact. In the speed and instantaneity of current experience, our time is structured like a prolepsis. Through an analysis of the proleptic structure of some contemporary practices, I raise questions concerning the political nature of time's interval. In the proleptic organization of time, the interval between present and future is devalued as an obstacle to an anticipated event. However, with the help of Kant and Heidegger, I argue that time's interval consists of an act of temporalization which at once dissolves what has already presented itself and generates an absolutely new and singular event of time and being. The interval is an event in the process of being accomplished, and it is this properly political dimension of experience that is foreclosed in our contemporary organization of time.     

A response to 'factitious disorders by proxy: A trap for the unwary' Parent induced illness,factitious illness by proxy (Munchausen by proxy)

Abstract

Introduction This form of child abuse is quite rare but perhaps not as unusual as the figures imply. The name itself and the recent changes confirm that there is increasing awareness of its significance; Munchausen Syndrome by proxy has been changed to factitious illness by proxy or parent induced illness. Roy Meadow (1977, 1982, 1990), first drew attention to this form of abuse where parents present their child with an organic illness. Bools et al (1994) has developed the work and there has been a recent important article from Gray and Bentovim (1996), based on work at Great Ormond Street Hospital. The complexity and diversity of these cases and the range of presentations seem to be part of the problem in recognition. An outline of the emergence of awareness of this form of child abuse and a review of the literature is well covered in the article 'Factitious disorders by proxy' (Randall & Parker, 1997). While drawing this difficult and complex form of abuse to the attention of professionals, what we would suggest is also needed is both an outline of the various forms of presentations and some thoughts about the processes that are present both within the professional system, intrafamilially, and intraphysically.     

Technology supported learning Tensions between innovation,and control and organisational and professional cultures

Abstract

The use of technology to support learning in institutions of Further and Higher Education has become almost ubiquitous. Institutions normally start with strategies aimed at introducing these innovations, but there is much about the organisational and cultural nature of educational institutions that acts as a barrier to innovation. Staffordshire University started this process in 1997, and by 2002 reached a point where innovation had slowed and the embedding of what had been achieved was at best partial. An embedding process based around the review and implementation of policy ensued which, by 2005, had proved highly successful in terms of embedding, but due to cultural and organisational factors, this had been at the expense of sustaining innovation and had created tensions within the organisation. This was compounded by changes in technology and the advent of new web-based services, which stimulated innovative practitioners. New initiatives to address the tensions between the need of the organisation to control its processes and the needs of practitioners to experiment and innovate have begun. These have highlighted the requirement for tools to enable strategy and policy to be considered against the processes making up the learning experience in terms of ownership and control.     

Miss Lyra Taylor,O.B.E., M.A., LL.B.

Abstract

Bone marrow transplantation (BMT) has been under-studied from a social work perspective. This article reports on a cross-institutional study into the psychological and social preparation for bone marrow transplantation. The data presented was collected from all consenting BMT recipients treated over a preceding three year period at four teaching hospitals. The key findings included demographic issues which had an influence on post transplant adjustment, lack of rehabilitation services, ongoing physical incapacity, disappointment at the slow rate of recovery, lack of counselling resources, difficulties in the way information was presented, difficulties with the transition from hospital to home and a perceived lack of interest by hospital staff of the needs of carers. These results were presented to the social workers in each BMT unit. They considered the extent to which the findings matched their clinical experience, and the relevance of the research to their social work practice. This discussion suggested the need for social work involvement on a number of levels beyond case-work, particularly in promoting organisational change.     

The algorithmic imaginary: exploring the ordinary affects of Facebook algorithms

ABSTRACT

This article reflects the kinds of situations and spaces where people and algorithms meet. In what situations do people become aware of algorithms? How do they experience and make sense of these algorithms, given their often hidden and invisible nature? To what extent does an awareness of algorithms affect people's use of these platforms, if at all? To help answer these questions, this article examines people's personal stories about the Facebook algorithm through tweets and interviews with 25 ordinary users. To understand the spaces where people and algorithms meet, this article develops the notion of the algorithmic imaginary. It is argued that the algorithmic imaginary – ways of thinking about what algorithms are, what they should be and how they function – is not just productive of different moods and sensations but plays a generative role in moulding the Facebook algorithm itself. Examining how algorithms make people feel, then, seems crucial if we want to understand their social power.     

Humanitarian response and stress in Kenya: gendered problems and their implications

ABSTRACT

Stress-related conditions such as burnout and post-traumatic stress disorder are a growing concern in the humanitarian sector. Aid workers themselves report not only that mental health problems are common, but that the support they receive from their employers is insufficient. Problematically, the experience of the international aid worker – particularly those who are white and from the global North – is often foregrounded in explaining what constitutes stress and related mental health problems. This indicates a wider problem of what is required of ‘the perfect humanitarian’ – a personality that is gendered and racialised – and how this influences the different experiences and treatment of national and international staff from aid agencies. This article explores the organisational culture and working conditions of humanitarian settings and their impact on the mental health and well-being of staff. It argues that there is a structural dimension to stress that is less to do with external security threats and more to do with the specific infrastructure, policies, and practices of humanitarian operations, with implications for aid workers which cut across dimensions of race, gender, and nationality.     

Editorial

Abstract

The editorial to the inaugural issue of this Journal stated that it was interested in cultural and ethical issues, studies of joint alliances, and organisational transformation, with an interest in receiving papers that relate to the change processes that organisations pass through, or factors that affect these change processes. It was indicated that in addition, interest lies in not only organisational change, but in broader processes of social change, as well as cybernetics and systems perspectives. It was also stated that the Journal would seek to shape organisation theory. There is a particular interest in the change imperative for organisations pursuing purposes and interests and, over time, taking actions that interactively define where they are going, and whose future pathways are influenced by internal or external change. We stated that the Journal looks to change as an increasingly strategic agenda, and is interested in discussing cases where the relationship between organisational behaviour, structure and culture may be central. While the papers in this edition address this relationship in different ways, all are centrally concerned with this double issue. They have been assembled in a double issue not only because of their relative interconnectedness that defines an overall theme, but also to enable the maintenance in variety. We say this while noting that at least one of these papers (that is closely related to some of the core interests of this journal) is of unusual length, and that there is also an extensive obituary that is in itself a reflective academic paper by an eminent author.     

Practice Learning and the Development of Professional Practice

The development of professional practice is based on practice learning, yet there is no consensus about its definition. The currently evolving use of the term ‘practice learning’ provides us with an opportunity to consider the nature of learning for professional practice at initial entry through to post qualifying stages of development. A number of streams of thought are influencing the understanding of practice learning and we aim to consider some of these and how they inform those involved in supporting and guiding practice learners at different stages of their professional development.

In presenting our conceptualisation of practice learning we argue against oversimplified dualities of classroom‐based academic learning concerned with theory and workplace‐based practice learning concerned with practice. Additionally we make explicit the career‐long nature of practice learning which is as embedded in continuing professional development as it is in the requirements for qualifying programmes.

Having established what we mean by ‘practice learning’ we consider the impact of organisational learning theory on the management of practice learning. The consideration of the characteristics of organisations which learn leads to a brief examination of approaches to teaching and learning which promote knowledge creation in a way which is meaningful to practitioners. We will argue that the development of understandings of organisational learning and knowledge creation should become part of the knowledge base for those supporting and guiding practice learners, in addition to the traditional knowledge base of adult learning theory.

Before exploring the nature of practice learning it would be helpful to consider briefly what we mean by professional practice for which practice learning is preparing people.

Professional practice in social work is a complex set of activities which involve direct work with service users, and their families, as well as work with other professionals and agencies. A range of knowledge and skills are used with a firm value base which recognises diversity and oppression as key elements in UK society.

Such professional practice is learned and developed in a range of ways over time through training, practice, understanding, analysis and reflection. However, the nature of just what practice learning is and where it occurs has become a focus of debate in the UK as a result of recent developments in initial professional education and training for social work.     

Social work in mental health services: A survey of the field

Abstract

A survey of social workers employed in mental health services was conducted in Victoria in mid-1997. Approximately 300 social workers were identified as working in the sector. About half were employed in adult clinical services, 23% in psychiatric disability services, 12.4% in Child and Adolescent Mental Health Services, and the rest in a range of other services. More than 90% worked in a community based service or team. The number of entry-level (SW I) positions in clinical services was found to have declined over the last ten years from 61 to 14, resulting in a lack of opportunities for social workers to gain experience in base grade positions, and difficulty in recruiting to SW II positions. Major issues of concern reported by social workers included: the lack of accommodation and other community resources for consumers; diminished opportunities for professional development, supervision, and discipline-specific training; lack of professional recognition; increasing workloads; and organisational emphasis on throughput rather than quality.     

Book reviews

Abstract

Our paper on reconstructing and re-conceptualising social work in the emerging milieu is intended to contribute to an ongoing debate about the organisation and conceptualisation of social work in the Australian social, political, economic and cultural context. The responses to our paper by our colleagues, O'Connor, Furlong and Ife, provide a diversity of important perspectives for the social work profession in Australia to consider. It is our hope that this public conversation will continue and expand as other voices are added to what we hope will become a lively and defining discussion on our professional futures.     

Driving complementarity in interdisciplinary research: a reflection

ABSTRACT

The value of interdisciplinary research is increasingly recognised by the research community. Funding bodies are nowadays specifically encouraging that research they fund is interdisciplinary in nature. However, what is often branded as interdisciplinary research is in fact a network of researchers working to deliver a research output. In this research note, we share our experience of what we think can be labelled “truly interdisciplinary”. We share some best practice tips for those who are interested to go through a similar metamorphosis as we did as a team, learning from each other’s ways of working. Overall, it has been a very positive experience and a revelation that has had a big impact on each author’s view on how to conduct research as an integrated multidisciplinary team, as it has shifted our mental models and broadened our thinking, capacity to reflect, and critical analysis. We hope that our research note clearly shows the benefits of truly interdisciplinary research and motivates other researchers to follow our pathway of transformation.     

Towards congruence between teachers’ intentions and practice in intercultural education

ABSTRACT

The purpose of this study is to explore the relationship between teacher beliefs pertaining to cultural diversity and their actual teaching activities. Using a model-based approach, this study looks at beliefs regarding diversity issues at both the theoretical and empirical levels. At the theoretical level, we attempt to systematise the many meanings of ‘beliefs’ found in the literature. At the empirical level, we examine the link between theory, beliefs, and teaching activities relating to diversity, using integrated analysis tools. To accomplish this, we used a qualitative methodological approach to examine the relationship between theory and practice in education. The sample consisted of 45 in-service primary teachers. The first results showed a gap between what teachers tend to say and what they actually do. We argue that future research needs to focus on the effects of teacher beliefs on teacher practice, with special attention devoted to the reflective process.     

Teen mothers who are daughters of teen mothers: Psychological intergenerational dimensions of early motherhood

IntroductionResearchers have shown that being a daughter of a teenage mother is a risk factor regarding the possibility of having early, unprotected sexual intercourse and of falling pregnant. The experiences of young mothers in such situations and the aspects of intergenerational transmission in the mother–daughter relationship have not been well investigated.ObjectivesThis study analyses the experience of motherhood in young mothers (18–20 years at the time of the interview/15–16 at the time of their pregnancy) who are daughters of teen mothers themselves from the psychodynamic perspective of intergenerational transmission.MethodsSix young mothers from Southern Italy were selected and interviewed. A semi-structured interview was used to explore the early experience of pregnancy and motherhood and their relationship with their own mothers. The interviews were analysed through Interpretative Phenomenological Analysis (IPA).ResultsFive superordinate themes emerged: I didn't want, I didn't see and I didn't feel; Adolescence? I suddenly became a mother; History repeats itself again and again; Confused Spaces and How difficult is coming into the world?ConclusionAdolescent mothers, who themselves are daughters of teen mothers, seem to have difficulty in representing the meanings associated with their experience of pregnancy and motherhood. A lack of narrative transmission of the experience of pregnancy from mothers to daughters emerged. The implications for research and social policies will be discussed.     

Social Work Doctoral Education in Australia: The Case for Further Development

ABSTRACT

Social work education in Australia has been based in universities since the 1940s. There are now 32 higher education providers offering social work programs across Australia. The significant growth in master’s level qualifying programs in Australia, along with recent higher education policy changes, has increased the need for social work academic faculty members with doctoral qualifications. This paper presents the findings of a scoping review of literature on social work doctoral education. Despite a growing literature on social work doctoral education in international contexts, the review found that there is a lack of Australian research and evidence on social work doctoral pedagogy, the number and diversity of doctoral students, the doctoral student experience, and doctoral graduate employment intentions and outcomes. Addressing the lack of Australian research in this area would be an important step to enabling Australian social work to address future research training and capacity needs and directions.

IMPLICATIONS

• There is a lack of research on Australian social work doctoral education and this is a neglected aspect of social work scholarship of teaching and learning (SOTL) research.

• Research into social work doctoral education would provide baseline information on the number and diversity of students, doctoral student experiences, graduate outcomes, and employment intentions.

• Development of social work SOTL about doctoral education would support future research capacity and enable the advancement of social work research knowledge and skills.

     

What is Real in the Age of Virtual Reality?“Retraining” Frame Analysis for a Technological World

How do social actors determine what is really happening and what is not? This distinction, analyzed in such depth by Erving Goffman in Frame Analysis, now requires further analysis as technologies such as virtual reality become ever more affordable and available, transforming many aspects of everyday life and, inevitably, the definition of the “real” experience itself. This article considers the ways that experience is generated and organized in modern social life, arguing that a “refraining” of frame analysis and a “reconceptualization” of reality itself is necessary to help us understand the ways in which social worlds involving highly sophisticated technologies are created and endowed with meaning by actors, as well as the subtle, long-term effects of such technologies.