高层管理团队内部社会资本、团队冲突和决策效果的关系——研究综述与理论分析框架

反映在结构因素、关系因素和认知因素三个维度上的高管团队内部社会资本为决策信息的交换和共享提供了机会、意愿和能力,有利于团队内部形成建设性的冲突模式,促进决策效果的提高.本文以团队冲突为中介变量,建立了高管团队内部社会资本与决策效果的关系的理论框架,提出了研究命题,并对企业高管团队内部社会资本的培育提出建议.     

Making Sense of Organizations in Public Management: A Back-to-Basics Approach

This article addresses some basic facts and ideas about organizations as a way of concluding the symposium. It identifies different types of organizations in terms of their legal-structural characteristics, and considers aspects of their legal power, ownership, financing, staffing, and outsourcing. It ends with some suggestions for further related research on organizations.     

Organizations in Public Management: Guest Editors' Introduction

This brief introduction sets the scene for the symposium. It identifies three factors which prompted its preparation, and then outlines the six contributions to it.     

知识工作团队中变革型领导与团队冲突管理方式研究

对来自106个团队的283名知识工作团队成员的调查结果进行研究分析,结果表明,变革型领导风格的4个维度,即德行垂范、个性关怀、愿景激励和领导魅力均能促进合作型冲突管理方式,但是只有德行垂范和个性关怀能够抑制竞争型冲突管理方式;团队心理安全在变革型领导和团队冲突管理方式之间起到部分中介作用.此外,合作型冲突管理方式对团队绩效有正向影响,竞争型冲突管理方式对团队绩效有负向影响.     

Exploring the Effects of the Privacy‐Handling Management Styles of Social Networking Sites on User Satisfaction: A Conflict Management Perspective

The issue of consumer information privacy, arguably the most substantial and persistent problem confronting e‐commerce companies in general and online social networking service providers in particular, often results in unsatisfied customers. Researchers have investigated privacy from various perspectives and in a multitude of settings, yet there have been few attempts to understand privacy versus satisfaction, particularly from the perspective of conflict management. Because users’ privacy can be negatively affected by social networking sites (SNSs), this study focuses on the privacy conflicts between SNSs and their users. Drawing on conflict management theory, this article investigates the effects of different conflict management styles exhibited by an SNS on users’ satisfaction with its privacy practices, which then affects their intention to disclose personal information. The SNS examined in this study is Facebook, the most popular SNS with the largest number of users. Data were collected using an online survey and were analyzed using structural equation modeling. The results suggest that the two cooperative conflict management styles demonstrated by the SNS—accommodating and problem‐solving—positively affect users’ satisfaction with the privacy practices of the SNS both directly and indirectly through perceived privacy risk control. With regard to uncooperative styles, an avoiding style negatively affects user satisfaction directly, whereas an asserting style negatively affects user satisfaction indirectly through perceived privacy risk. The results also support that satisfaction is positively related to intention; users who are satisfied with the privacy practices of SNSs are more willing to disclose personal information than unsatisfied ones.     

A Comparative Analysis of Korean and American Management Education: A Knowledge-Based Odyssey

The evolution of post-industrial society is resulting in a `knowledgeeconomy. The changes involve `knowledge workers' in contrast to `manualworkers' of the past industrial economy. The quantity and quality of knowledgeworkers will determine success in national borderless competition. Althoughthe United State's recent prosperity and near perfect employment rate areexemplary, the technology leading to this success has been developed andshared by traditional industrial powers, i.e., Japan and France, and mid-techpowers such as South Korea.This paper examines methods by which South Korea incorporates Americanapplications of the knowledge economy into its system. The interdisciplinaryapproach includes sociological, linguistic, educational, and ethical elements.Suggested methods include double loop sharing, knowledge management withelectronic support systems, professional journals, and professionalinternational conferences. This paper offers a brief history and synopsis ofcurrent developments in knowledge-based systems, and suggests South Korean andAmerican applications. Recommendations also include the emphasis on Englishas the primary language to improve Korean communication among government,industry, and academic entities.     

Trust in Risk Management: A Model‐Based Review of Empirical Research

This review of studies of trust in risk management was designed, in part, to examine the relations between the reviewed research and the consensus model of trust that has recently emerged in other fields of study. The review begins by briefly elaborating the consensus views on the dimensionality and function of trust. It then describes the various models of trust that have been developed in the field of risk management, comparing them with the consensus approach. The findings of previous reviews are outlined, followed by a delineation of the open questions addressed by the present review, the method used, and the results. Finally, the findings of the review are discussed in relation to the important issue of trust asymmetry, the role of trust in risk management, and directions for future research. The consensus model specifies two conceptualizations of trust, each linked to particular types of antecedents. Relational trust, which is called trust in this review, is based on the relations between the trusting person and the other. Calculative trust, which is called confidence, is based on past behavior of the other and/or on constraints on future behavior. Results of this review showed that most studies of trust in risk management, while exploring matters of particular concern to the risk management community, were at least in part consistent with the consensus model. The review concludes by urging greater integration between the concerns of the former and the insights of the latter.     

Understanding Knowledge Management in Public Organizations through the Organizational Knowing Perspective: a Systematic Literature Review and Bibliometric Analysis

Public Organization Review - This study aims to explore the phenomenon of KM within public organizations through the ‘organizational knowing’ perspective. It was conducted a systematic...     

The Intervening Role of Innovative Climate: A Study of Middle Managers in Manufacturing Organizations in Iran

Based on a developed model, this study deals with an investigation on whether innovative climate is a variable that moderates the relationship among middle managers' technological innovation and organizational factors such as structure, strategic posture, and environment. We used path analysis framework to study this relationship. The respondents (N=158, n=96) were all the managers of large or medium manufacturing companies with headquarters in the province of Tehran in Iran. The study found that innovative climate has an intervening role in the relationship among organizational structure, strategic posture and environment, and middle managers' technological innovation. The results have implications for the executive and human resource management practices.     

组织冲突的结构因素研究

本文通过问卷调查的方式对组织冲突、组织结构因素以及它们之间的关系等方面的假设进行了实证考察,指出了组织冲突水平的衡量标准、管理层次、生命周期阶段、业务流程依存性等组织结构因素与组织冲突的关系。最后,提出了在组织冲突和组织结构因素等方面的管理政策建议。     

基于1996~2020年文献计量分析的团队冲突管理研究知识图谱与热点趋势研究

以1996~2020年Web of Science核心合集数据库中团队冲突在管理学研究中的文献为研究对象,运用Citespace等可视化科学工具绘制了团队冲突研究关键词共现图谱和战略坐标图,系统分析了团队冲突管理研究内容的内在关联与发展脉络,并绘制了团队冲突管理研究的热点趋势主线框架。研究结果发现:团队内部冲突、信任、绩效、战略性决策是团队冲突管理研究的热点。在未来的研究中,探究不同类型冲突间的转化过程及边界条件是明晰团队冲突结构及作用机制的突破口;结合其他冲突类型及团队生命周期各阶段展开对团队冲突与绩效影响关系的讨论是对团队冲突影响结果的有益探索;辨识高层管理团队成员间的信任障碍问题、虚拟团队中的快速信任机制是信任与冲突关系研究的重点议题;探究不同冲突管理策略组合运用的作用机理是找到冲突解决方案的关键一环。     

The Negative Effects of Social Capital in Organizations: A Review and Extension

Numerous studies have examined the positive effects of social capital in organizations, whereas the possible negative effects have attracted considerably less scholarly attention. To rectify this imbalance, this paper first undertakes a rigorous review of the published scholarly empirical evidence pertaining to the negative effects of social capital in organizations through a search of Web of Knowledge and Scopus, and then enumerates six potentially negative effects arising from increased levels of social capital. The review focuses on negative effects arising from bonding social capital and those arising from dense networks and closure, advancing new theory to elucidate the generative mechanisms that give rise to the proposed negative effects. Finally, the authors identify potential moderators of the negative effects thus theorized. Using the lens of social identification theory, the authors argue that dysfunctional identification processes restrict the processing of information and stimulate over‐commitment to established relationships, diluting in turn the dialectical process, and inhibiting individual learning within organizations, culminating in groupthink, the postponement of structural adjustments, the non‐rational escalation of commitment, and the blurring of firms’ boundaries. This review thus furthers the agenda of a more balanced inquiry into the effects of social capital in organizations.     

资源依赖理论在组织管理研究中的应用现状评估——基于111种经济管理类学术期刊的文献计量分析

通过对国家自然科学基金委员会管理科学部认定的重要期刊和CSSCI(2012～2013)来源期刊经济管理类共111种期刊上发表的有关资源依赖理论的研究成果进行搜索,选择了71篇与资源依赖理论相关的研究论文作为样本,使用文献计量分析法,从论文的研究类型、研究方法、研究内容等方面总结了资源依赖理论在国内组织管理的应用状况和热点问题.对资源依赖理论在国内组织管理中应用的发展方向提出了一些建议.     

Customer Behavior Modeling in Revenue Management and Auctions: A Review and New Research Opportunities

Customer behavior modeling has been gaining increasing attention in the operations management community. In this paper we review current models of customer behavior in the revenue management and auction literatures and suggest several future research directions.     

产品再生系统的供应链管理研究进展

产品再生系统通过对废旧产品的循环再利用减少了最终垃圾的数量,进而减少了对环境的负面影响,由于良好的生态效益和潜在的经济效益,该系统在近几年受到了理论界和企业界的普遍关注.相对于传统系统,产品再生系统涉及到了正向物流与逆向物流活动,其研究范畴更为广泛与复杂.本文主要从供应链管理视角,对产品再生系统的物流网络设计、生产规划、库存控制和信息流管理四个领域的研究成果进行了总结,同时也对未来的研究方向和热点进行了展望.     

The Management of Violence in a Conflict Organization: The Case of the Abu Sayyaf

The Abu Sayyaf is an organization which has left a trail of mayhem and murder in the southern Philippines for more than a decade. It has gained international notoriety through several high profile mass kidnappings. This article looks at how the Abu Sayyaf has managed to survive and at times prosper despite the state's efforts to eradicate it. By using organizational analysis the paper demonstrates how the Abu Sayyaf has developed structures and processes which make it such a deadly force. The organization has succeeded in gaining considerable fit with the environment in which it operates.     

也从批判性和建设性的视角看“管理学在中国”——兼与韩巍商榷

中国管理学科建设是一个长期的过程,这需要很多学者从不同途径去努力,应该采取一种包容、鼓励的态度,同时开展对话.对话应该有一个前提,不能因反对而反对,要心平气和地对学术观点进行探讨,不断达成共识,逐步推进管理学在中国的发展.东方管理研究不仅是对民族文化的认同,更多的是受当代管理实践的推进,对现实问题的呼应.尽管需要进一步加大经验证据的收集和操作工具的细化,但东方管理毫无争议地不是意识形态.     

Towards New Public Management in Greek Public Organizations: Leadership vs. Management,and the Path to Implementation

In the beginning of the 21st century, when the notion of constant transformation is so frequently invoked, organizational change in the public sector is gaining increased attention. Responding to regulatory, economic, competitive and technological shifts, the challenge of reorganization is universal for all public organizations. This paper aims to explore the shift from Traditional to New Public Management (NPM), as well as the driving forces (such as the information economy, the need for better public performance, the opening of global markets, greater knowledge intensity etc.) that lead to the formulation of transformational programs to Greece. A presentation of a transformational program called Politeia, will be provided, analysed and compared to previous efforts. Finally, we address the important role of leadership and management in Greek public organizations that want successful to implement any change effort successfully.