A People-Based Approach to OBM

Abstract

This rejoinder discusses some common points raised in the commentaries of this special issue of JOBM, including (1) different definitions of positive and negative, (2) use of the terms reinforcement and establishing operation, and (3) concerns over the abandonment of behavior analysis for mentalistic research. In addition, a people-based approach to psychology is introduced and advocated as a leading-edge approach to understanding and improving organizational behavior.     

Managing learning and developing management

Dr Alan Mumford is best known in the UK for his pioneering work on managerial learning and board-level development in the corporate sector. After his early career in the construction industry, he worked as an internal management development adviser to a number of UK companies before leaving fifteen years ago to join International Management Centres Europe as a professor. Alan continues to advise as an independent consultant and to devote time to writing. A prolific author, his classic text Management Development: Strategies for Action recently appeared in its fourth edition published by the Institute of Personnel and Development, and his reflections on board-level and senior executive development in Learning at the Top (McGraw-Hill, 1995). Of greatest renown is his collaboration with Dr Peter Honey on developing the Learning Styles Questionnaire and the Manual of Learning Styles (Honey, 3rd edn, 1992) which have become the most frequently used diagnostic and development tools on UK corporate management development programnles. Jean Woodall interviewed Alan at his home in London.

Jean Woodall is Professor of Human Resource Development at Kingston University.     

On the Necessity of Structure in an Arbitrary World

Abstract

The term response generalization has been poorly defined and has, over many years, been a source of controversy for applied researchers who must grapple with results that show changes in behaviors outside of the response class targeted by their intervention. The present discussion seeks to differentiate response generalization from such terms as response covariation and induction. Instead, response generalization is redefined in the context of response classes and concurrent schedules of reinforcement.     

Global product development projects: measuring performance and monitoring the risks

Abstract

This article investigates the development and application of key performance indicators for global product development. Two in-depth, longitudinal case studies with multinational Danish manufacturing companies were conducted, and highlight how key performance indicators, typically used for collocated, cross-functional product development, do not provide the predictive insight required to avoid the additional risks encountered in the global product development environment. Grounded in the case study results and building on established methodologies in performance measurement literature, a framework was developed and validated in two additional Danish companies to support project managers to develop: preventive indicators, which support the avoidance of identified risks, and outcome indicators, which support the measurement towards the attainment of project objectives. The study is unique as it is one of the very few longitudinal studies of engineering design activities in a global context, providing the in-depth contextual understanding towards key risks and their influence on performance; an important step to support researchers and practitioners with the development of preventive measures.     

On the equitable k *-laceability of hypercubes

Let G be a finite undirected bipartite graph. Let u, v be two vertices of G from different partite sets. A collection of k internal vertex disjoint paths joining u to v is referred as a k-container C _k (u,v). A k-container is a k ^*-container if it spans all vertices of G. We define G to be a k ^*-laceable graph if there is a k ^*-container joining any two vertices from different partite sets. A k ^*-container C _k ^*(u,v)={P ₁,…,P _k } is equitable if ||V(P _i )|−|V(P _j )||≤2 for all 1≤i,j≤k. A graph is equitably k ^*-laceable if there is an equitable k ^*-container joining any two vertices in different partite sets. Let Q _n be the n-dimensional hypercube. In this paper, we prove that the hypercube Q _n is equitably k ^*-laceable for all k≤n−4 and n≥5. Dedicated to Professor Frank K. Hwang on the occasion of his 65th birthday. The work of H.-M. Huang was supported in part by the National Science Council of the Republic of China under NSC94-2115-M008-013.     

The orbit problem is in the GapL hierarchy

The Orbit problem is defined as follows: Given a matrix A∈ℚ ^n×n and vectors x,y∈ℚ ⁿ , does there exist a non-negative integer i such that A ⁱ x=y. This problem was shown to be in deterministic polynomial time by Kannan and Lipton (J. ACM 33(4):808–821, 1986). In this paper we place the problem in the logspace counting hierarchy GapLH. We also show that the problem is hard for C₌L with respect to logspace many-one reductions.     

Response Generalization in Behavioral Safety

Abstract

This paper details concerns with the potential misuse of the term “response generalization” in the behavioral safety literature. Stokes and Baer's (1977) technologies of generalization and the basic literature on response induction are used to make the claim. Ludwig and Geller's (2000) Journal of Organizational Behavior Management special issue describing their work with pizza delivery drivers is used as an example. The potential problems of non-technical use of language in a technological behavioral science are briefly discussed. Finally, Baer, Wolf, and Risley's (1968, 1987) criteria of applied behavior analysis are re-visited in this context in hopes of calling researchers of organizational behavior management to more closely align their work with the tradition of applied behavior analysis.     

Quality management and performance: a comparison between the UK and Turkey

Purpose: The aim of this article is to detail the correlation between quality management, specifically its tools and critical success factors, and performance in terms of primary operational and secondary organisational performances.

Design/methodology/approach: Survey data from the UK and Turkey were analysed using exploratory factor analyses, structural equation modelling and regression analysis.

Findings: The results show that quality management has a significant and positive impact on both primary and secondary performances; that Turkish and UK attitudes to quality management are similar; and that quality management is widely practised in manufacturing and service industries but has more statistical emphasis in the manufacturing sector. The main challenge for making quality management practice more effective lies in an appropriate balanced use of the different sorts of the tools and critical success factors.

Originality/value: This study takes a novel approach by: (i) exploring the relationship between primary operational and secondary organisational performances, (ii) using service and manufacturing data and (iii) making a cross-country comparison between the UK (a developed economy) and Turkey (a developing economy).

Limitations: Detailed contrast provided between only two countries.     

Distance graphs on R n with 1-norm

Suppose S is a subset of a metric space X with metric d. For each subset D⊆{d(x,y):x,y∈S,x≠y}, the distance graph G(S,D) is the graph with vertex set S and edge set E(S,D)={xy:x,y∈S,d(x,y)∈D}. The current paper studies distance graphs on the n-space R ₁ ⁿ with 1-norm. In particular, most attention is paid to the subset Z ₁ ⁿ of all lattice points of R ₁ ⁿ . The results obtained include the degrees of vertices, components, and chromatic numbers of these graphs. Dedicated to Professor Frank K. Hwang on the occasion of his 65th birthday. Supported in part by the National Science Council under grant NSC-94-2115-M-002-015. Taida Institue for Mathematical Sciences, National Taiwan University, Taipei 10617, Taiwan. National Center for Theoretical Sciences, Taipei Office.     

The shortest path improvement problems under Hamming distance

In this paper, we consider the shortest path improvement problems under Hamming distance (SPIH), where the weights of edges can be modified only within given intervals. Two models are considered: the general SPIH problem and the SPIH problem with a single pair of required vertices. For the first problem, we show that it is strongly NP-hard. For the second problem, we show that even if the network is a chain network, it is still NP-hard.This paper is dedicated to Dr. Yong He.     

Developing management capability within a horizontal supply chain in performance measurement deployment and evolution: a Dynamic Capabilities and Goal Theory perspective

Abstract

Complex collaboration in rapidly changing business environments create challenges for management capability in Utility Horizontal Supply Chains (UHSCs) involving the deploying and evolving of performance measures. The aim of the study is twofold. First, there is a need to explore how management capability can be developed and used to deploy and evolve Performance Measurement (PM), both across a UHSC and within its constituent organisations, drawing upon a theoretical nexus of Dynamic Capability (DC) theory and complementary Goal Theory. Second, to make a contribution to knowledge by empirically building theory using these constructs to show the management motivations and behaviours within PM-based DCs. The methodology uses an interpretive theory building, multiple case-based approach (n = 3) as part of a USHC. The data collection methods include, interviews (n = 54), focus groups (n = 10), document analysis and participant observation (reflective learning logs) over a five-year period giving longitudinal data. The empirical findings lead to the development of a conceptual framework showing that management capabilities in driving PM deployment and evolution can be represented as multilevel renewal and incremental Dynamic Capabilities, which can be further understood in terms of motivation and behaviour by Goal-Theoretic constructs. In addition, three interrelated cross-cutting themes of management capabilities in consensus building, goal setting and resource change were identified. These management capabilities require carefully planned development and nurturing within the UHSC.     

Trait-Based Personality Theory,Ontogenic Behavioral Continuity,and Behavior Analysis

Abstract

SHACKLETON'S WAY: LEADERSHIP LESSONS FROM THE GREAT ANTARCTIC EXPLORER. by Morrell, M. and Capparell, S. (2001). New York: Penguin, 215 pp. Reviewed by Philip N. Chase.     

Note: A note on the production and inventory systems taking account of time value

This paper deals with the optimal inventory decisions taking account of time value by applying the concept of the present value method, and modifies the bounds for the optimal cycle time described in Chung et al. (Production Planning & Control, 1998, 9, 580–584). A modified algorithm to compute the optimal cycle time is developed to improve the paper of Chung et al. Finally, a numerical example is given to illustrate the algorithm discussed in this paper.     

Book reviews and books received

Abstract

Cognitive Aspects of Computer Supported Tasks By Yvonne Waern, Chichester, Wiley (1989). [Pp. xxii + 327.] 29.95. ISBN 0 471 91141 0.

Handbook of Psychology and Health. Volume V Stress Edited by Andrew Baum and Jerome E. Singer, New Jersey, Lawrence Erlbaum Associates (1987). [Pp. xiv+357.] A29.95. ISBN 0 89859 209 7.     

Performance and risk management

Abstract

Performance and risk management are seen by some as two ends of the same spectrum. Performance measurement and management is about steering an enterprise towards a profitable and viable future, whilst risk management is about avoiding the pitfalls that can overwhelm and ultimately put an enterprise out of business. But should the functions and processes of performance measurement and management be integrated with those of risk management? What are the consequences of this integration? How should this be done in practice? In this editorial we briefly chart the debate between those who propose it is important to keep the functions separate and those who advocate integration before presenting the empirical research that informs this conversation.     

BOOK REVIEW

Abstract

THE VALUES-BASED SAFETY PROCESS: IMPROVING YOUR SAFETY CULTURE WITH A BEHAVIORAL APPROACH. T. E. McSween. 1995. New York: John Wiley & Sons, xi-298, ISBN 0471286729, Price (amazon.com) $54.95. Reviewed by Grainne A. Matthews.     

Book review

Abstract

A Guide to the Organisation and Operation of In-Plant Occupational Health Services by Jean Spencer Felton, Boston/Toronto/London, Little Brown and Company (1990). [Pp. xi + 571.] £70·00. ISBN 0–316-27775–4.     

Resource smoothing: A cost minimization approach

From the available literature, there seems to be no defined approach to resource smoothing exercise except those attempted by Weist (1967, Management Science, 13, B359-B377) and Burgess and Killebrew (1962, Journal of Industrial Engineering, 13, 76-83). The aim of the smoothing exercise is to achieve optimal resource usage by avoiding high peaks and deep valleys in the project resource profile. The general approach has always been to move some activities with floats in the high peak regions to be started at a later date, and as this is done, the valleys will be filled to smooth the resource profile subject of course to time constraint. If this approach is followed as it is, it would be difficult to determine optimality especially when many resources are involved. A cost minimization approach is envisaged in the present study with no limitation on the number of resource inputs. In a situation where the resources are assumed to have the same value, the cost assigned to each of them should be similar. The method follows the general concept but with a difference; cost of the activity in question is considered. The exercise is continued until all the floats are exhausted. The optimum result would then be the one with the minimum cost profile. From examples used for the evaluation, the results obtained are comparable to those of the above two researchers, and some with better results in the majority of cases.     

Integrating Risk and Resilience Approaches to Catastrophe Management in Engineering Systems

Recent natural and man‐made catastrophes, such as the Fukushima nuclear power plant, flooding caused by Hurricane Katrina, the Deepwater Horizon oil spill, the Haiti earthquake, and the mortgage derivatives crisis, have renewed interest in the concept of resilience, especially as it relates to complex systems vulnerable to multiple or cascading failures. Although the meaning of resilience is contested in different contexts, in general resilience is understood to mean the capacity to adapt to changing conditions without catastrophic loss of form or function. In the context of engineering systems, this has sometimes been interpreted as the probability that system conditions might exceed an irrevocable tipping point. However, we argue that this approach improperly conflates resilience and risk perspectives by expressing resilience exclusively in risk terms. In contrast, we describe resilience as an emergent property of what an engineering system does, rather than a static property the system has. Therefore, resilience cannot be measured at the systems scale solely from examination of component parts. Instead, resilience is better understood as the outcome of a recursive process that includes: sensing, anticipation, learning, and adaptation. In this approach, resilience analysis can be understood as differentiable from, but complementary to, risk analysis, with important implications for the adaptive management of complex, coupled engineering systems. Management of the 2011 flooding in the Mississippi River Basin is discussed as an example of the successes and challenges of resilience‐based management of complex natural systems that have been extensively altered by engineered structures.