Tang Jing Awarded for Excellent Service

IN October 1992, a plane from Southwest Airlines of China was chartered by the Crown Prince of Thailand for a flight to Kunming. Tibet, Ur(?)mqi and Tianjin. The attendants who worked the flight were selected for their experience and capabilities. One of them—Tang Jing—was the crown prince's personal attendant. According to     

Web Service安全模型的设计与实现

本文通过对WebService安全机制的分析,提出了Web Service安全模型,在模型中将Web访问控制和XML加密、XML签名三者结合起来,而从而能够在更大范围内加强Web Service的安全。然后对Web Service安全模型进行了功能设计,并结合EJB技术介绍了其实现方法。     

Web Service安全模型的设计与实现

本文通过对Web Service安全机制的分析,提出了Web Service安全模型,在模型中将Web访问控制和XML加密,XML签名三者结合起来,而从而能够在更大范围内加强Web Service的安全.然后对Web Service安全模型进行了功能设计,并结合EJB技术介绍了其实现方法.     

The Social Studies—a Slogan or a Service

This article discusses the role that teacher educators can play in helping their students develop a fuller understanding of world history. Trends such as globalization have led to calls for increased teaching about the diverse cultures and peoples of the world. However, prospective teachers’ educational backgrounds have in most cases not adequately prepared them to teach world history effectively. The article begins with a discussion of the historical evolution of the course in world history; it then defines different approaches to this field, and concludes by providing suggestions for how teacher educators can help their students bring a true version of world history to their classrooms.     

“Queer's” Near Absence in Academic and Student Service Websites

This essay studies several Websites that deal with mainly U.S. universities' LGBT/Queer student services and/or LGBT/Queer academic programs, and it considers the terminology such programs apply to name themselves. Notably, the term queer is almost absent on many of these sites, especially sites that are non-academic and provide student services. Drawing on Annamarie Jagose's Queer Theory, the author suggests that the term queer may be too threatening, too ambiguous, and too masculine to be useful in naming these programs and services. While numerous specific university sites have been explored, the essay focuses on the listings of services and programs found on two sites: University of Illinois-Chicago's site College/University Lesbian Gay Bisexual Transgender Centers/Programs at http://www.uic.edu/org/lgbt and John Younger's Website University LGBT Programs: Lesbian, Gay, Bisexual, Transgender, and Queer Studies in the USA and Canada at http://www.duke.edu/web/jyounger/lbgtprogrs.html.     

Women Pilots of Chinese Origin in the American Women's Airforce Service Pilots

DURING World War Ⅱ, WASP—the Women's Airforce Service Pilots—was formed in the American military under the guidance of Jacqueline Cochran, a world-renowned flyer. It began as a small group, but later grew to 1,074 members. These pilots of different ethnicities looked energetic and dignified in their American air force santiago-blue uniforms pinned with brilliant silver wings badges. Their staunchness and     

Can a Unified Service Delivery Philosophy Be Identified in Aging and Disability Organizations? Exploring Competing Service Delivery Models Through the Voices of the Workforce in These Organizations

Services for older adults and younger people with disabilities are increasingly merging, as reflected in the creation of Aging and Disability Resource Centers (ADRCs). Using ADRCs to coordinate services is challenging, primarily because these fields have different service delivery philosophies. Independent Living Centers, which serve people with disabilities, have a philosophy that emphasizes consumer control and peer mentoring. However, the aging service delivery philosophy is based in a case management or medical model in which the role of consumers directing their services is less pronounced. Using institutional logics theory and a qualitative research design, this study explored whether a unified service delivery philosophy for ADRCs was emerging. Based on focus groups and questionnaires with staff from ADRCs, findings revealed that competing service delivery models continue to operate in the aging and disability fields.     

Social Service Professionals’ Perceptions of Nonoffending Caregivers in Child Sexual Abuse Cases

This study was designed to assess social service workers’ perceptions of nonoffending caregivers in cases of child sexual abuse. Attributions of blame were examined by administering questionnaires to staff at local social service agencies. It was hypothesized that social service workers who worked in the field longer, were male, or had less education would attribute more blame to the nonoffending caregivers. The findings revealed that respondent gender was the only significant predictor of blame attribution toward nonoffending caregivers, with level of education approaching significance as a predictor. There was no relationship between attribution of blame and years in job. The findings have important contributions for informing the practice of social service professionals who work with families of child sexual abuse.     

Should countries be more like shopping malls? A proposal for Service Performance Guarantees

Through an examination of existing guarantee mechanisms, this article sets out and explains a proposal for the adoption of Service Performance Guarantees (SPGs) by developing countries working to attract foreign investment. The proposed approach is to offer investing firms the opportunity to purchase insurance against a wider range of risks than is currently possible, with highly visible payouts if service delivery standards fall short of those expected from the programme. The SPG contracts would be covered by a “domestic reserve” funded from premiums paid in by the firms and backed up by a further guarantee issued by a development partner. This approach restructures accountability to create a partnership of donors and recipient governments, accountable to their investor clients.     

Gap and Integration - Volunteer Service for Western China and College Students＇ Growth

大学生志愿服务西部计划的目的之一是大学生通过奉献社会来实：观个人成长。他们能否真正地成为当地社会中的一员,是实现这一目的的关键。在异文化环境之中,想短时间内成为其中一员并非易事,因为有一道浅浅的沟壑存在于青年文化与当地文化、当地人与外来人、青年人与长辈之间。为实现志愿服务效果的最大化,西部志愿者应该积极主动地融入当地社会．当地社会应对他们抱持开放的态度,他们与当地长辈之间应该展开对话,他们更应该战胜和超越自我。     

Domestic Violence Service Providers’ Needs and Perceptions of Technology: A Qualitative Study

There is growing recognition of the need to better understand the intersections between the work of domestic violence service providers and technology. Professionals who work with clients impacted by domestic violence are increasingly using technologies across different aspects of their work, including communicating with other professionals and seeking information and resources via the Internet. The current study used qualitative data from two sources—individual interviews and two focus groups—to learn about domestic violence service providers’ needs and perceptions related to technology use. The results provide insights about technologies used currently, expected benefits of future technological advances, barriers to using technology, and participants’ self-rated levels of comfort with technology.     

Are clerical workers proletarian? A case study of the Australian Public Service1

This paper explores whether clerical workers have been proletarianized by using the Australian Public Service (APS) as a case study. It shows that before the late 1980s the market, work and status situations of APS clerks were predominantly proletarian since they were typified by limited career prospects, low skill requirements, restricted autonomy; low organizational status and estrangement from senior management. This proletarian class situation was reflected in an order taker's culture of informality, cynicism, hedonism and alienation. Since the late 1980s however technological change and workplace restructuring have markedly reduced the number of unskilled and lower paid jobs in the APS, thereby belying widespread predictions of deskilling. I conclude that proletarianization is more likely to have arisen from a decline in the status of clerical work during the course of the twentieth century rather than from a process of deskilling. Notwithstanding the fact that their class situations were predominantly proletarian, most clerks have identified as middle class. We can attribute this not only to the fact that their class situations differ from those of manual workers, as noted by Lockwood, but also to a widespread tendency to identify as middle class, the tendency of many female clerks to base their class identity on their husband's occupation and the fact that popular stereotypes tend to equate class with occupation. It is difficult to decide if clerks are proletarian since 1. Their class situations display a mixture of proletarian and middle-class characteristics 2. They exhibit diverse class identities, social origins, marriage partners and cultural attributes and 3. They occupy different positions on different aspects of inequality. We are therefore unable to allocate them en bloc to a single uniform class. I conclude that while a minority of clerks are proletarian most are better described as middle class.     

Service user or service provider? How social work and human services students integrate dual identities

Students studying undergraduate social work and human services (SWHS) degrees may have used health and human service agencies, before and during their university education. Using services provides them with insights that are useful for professional practice. However, this article identifies that they experience a fear of shame and stigma revealing this during their studies. In examining interview data from 15 undergraduate SWHS students they recounted how they integrated their experience of being a service user into their professional development. It is argued that insider knowledge of services can provide them with valuable insights for practice. Students spoke about how positive experiences motivated them to study and provided models of effective practice, exemplifying its potential power to assist those in need. Negative experiences of service use can also be beneficial for learning what ‘not to do’. Although students found the experience of service use invaluable, they felt it was never acknowledged within the curriculum. Consequently, students interviewed in this study identified service users as ‘others’. They feared disclosing their own use of services due to perceived shame and stigma. Failing to provide opportunity for students to integrate their service user experience into their professional development creates a false dichotomy which does not acknowledge the intersection of these dual identities.     

The Initial Qualifications,Induction and In‐Service Needs of Education Social Workers in Wales1

This paper presents an analytical evaluation of the initial entry qualifications, induction and in‐service requirements of education welfare officers (EWO)/education social workers (ESW) in Wales. These data were obtained from a sponsored research project funded by the Welsh Assembly Government conducted on a pan‐Wales basis. The findings indicate that only five local education authorities (LEAs) in Wales presently require social work qualifications for entry to the service. A majority of staff in the remaining LEAs tend to hold low level qualifications. Whilst induction practices vary between LEAs, better and improved practice is beginning to emerge. Similarly, the in‐service needs of ESW/EWS staff are not normally analysed systematically. Therefore, a variety of different approaches are used within LEAs to meet the in‐service needs of education welfare/social work staff. Some examples of good practice are postulated. Recommendations to improve the induction, initial training and in‐service requirements of staff in Wales are made alongside the need for further research.     

Sexual Concerns and Counseling Needs of “Normal” Women Attending a Student Health Service Women's Clinic

Abstract

The responses of approximately 1000 female university students attending a Women's Health Service for gynecologic or contraceptive services are presented. A self-report questionnaire examined the frequency of sexual problems experienced by the respondents and their partners. The most common concerns expressed about themselves were orgasmic difficulties (74%), dyspareunia (58%), and body inhibitions (46%). Forty-five percent of these women expressed a desire for counseling. The most common concerns that the respondents perceived in their partners were premature ejaculation (46%), too much interest in sex (33%), and difficulty maintaining an erection (28%). Twenty percent of the women thought their partners would desire counseling. Specific types of counseling desired (e.g., individual, group, mixed group) were determined. Various self-help educational interests of the students were also evaluated. Substantial numbers of “normal” female university students expressed sexual concerns and desire for counseling services and educational aids.     

Australian Workers’ Narratives about Emergency Relief and Employment Service Clients: Complex Issues,Simple Solutions

This paper illuminates two under-investigated, and often intersecting, frontline services accessed by unemployed people. It reports on the narratives of 32 Australian service providers working in emergency relief or employment services during 2012, including perceptions of clients’ presenting issues and problems, and rationale for intervention. Workers tended to use reductionist and individualistic terms to describe complex client issues suggesting self-motivation and personal responsibility were key to gaining employment or alleviating poverty. Clients were often viewed as having the power to change their circumstances, while workers appeared unaware of their positional power and drew from dominant conservative discourse about welfarism and unemployment to fortify their compliance requirements. The findings are discussed in relation to service delivery and reform.     

Barriers to Utilization of Mental Health Services amongst Male Child Sexual Abuse Survivors: Service Providers’ Perspective

ABSTRACT

Most research on child sexual abuse has been on survivors to the exclusion of service providers. This paper focuses on one group of findings from a larger qualitative study. The aim of the paper is to identify existing services and highlight the gaps in the current programs available for male CSA survivors from the perspective of service providers. Semi-structured interviews were conducted with 11 mental health service providers, recruited from two Southern and Central Ontario cities. Findings presented here report service providers’ perspective of gaps in services for male CSA survivors. “Limited Male CSA Programs”, “Institutional Barriers”, “Attitudinal Barriers”, and “Systemic Gaps” emerged as four major themes from the data analysis. Findings demonstrate the need to re-evaluate currently available service and highlights gaps in mental health service available for male CSA survivors. Implications for policy, practice, and research are discussed.