Working Adults and Personal Business Ethics in South East Asia: a Comparative Study in Thailand and Vietnam

Global leaders and managers have been facing new challenges in the twenty-first century since globalization has created a much more integrated and borderless business environment. One of the key issues that they constantly deal with is business ethics. The global economy has made ethical issues become more complex and challenging. Businesses nowadays face urgent demands to act ethically and responsibly. In order for global leaders and managers to manage such a cultural diverse and complex workforce, they must have the ability to understand these complex issues and act ethically. They also need to possess adequate leadership skills to lead an ethical organization in a multinational environment. Thus, understanding and recognizing the cultural differences as well as the ethical standards of people in different countries are critical to the success of global leaders and managers. The purpose of this study is to investigate the perception of working professionals on business ethics in the two high-context cultures in South East Asia: Thailand and Vietnam. Using the Univariate Analysis of Variance method and adopting the widely-used Clark and Clark’s Personal Business Ethics Scores (PBES) measure, this study will compare the level of ethical maturity of the respondents based on a variety of variables including gender, business law course taken, code of conduct, ethics training, and government work experience. The authors will provide a thorough literature review on business ethics as well as the current ethical issues, i.e., bribery and corruption, in the two countries, together with practical suggestions and implications for educators, managers, and employees.     

Analysis of human capital development in Puerto Rico: summary and conclusions

This study explored whether perceptions of organizational business ethics differ by hierarchical levels. The study sample included more than 40,000 executives, mid-level managers and non-managerial employees from business organizations in six countries: Brazil, China, Germany, India, the UK and the US. We found that executives provided the most positive assessment of ethical business culture within their respective organizations. Employees’ assessments were less positive, and mid-level managers’ assessments fell in the middle. Organizational size and respondents’ age were not related to differences in responses. Statistically significant differences among hierarchical levels were found in Brazil, the US, Germany, the UK and China. Differences were not significant in India. Executives with longer tenure at the same organization tended to provide higher ratings of organizations’ ethical cultures, while managers’ and employees’ ratings tended to decrease with time.     

The negative impact of chameleon-inducing personalities on employees' ethical work intentions: The mediating role of Machiavellianism

Self-interested moves, such as manipulation and deception in interpersonal relationships with parties inside and outside the workplace, constitute a serious concern for management. Machiavellianism is often directly blamed for such ethical failures, but more generic individual differences, such as those linked to the use of chameleon-like approaches to match an immediate cultural or social environment (i.e., external locus of control, relativistic beliefs), may have indirect influences. Because these chameleon-inducing personalities may foster self-interested decisions, by prompting the abandonment of strict moral codes, this study investigates Machiavellianism as a potential mechanism by which these personalities relate negatively to ethical work intentions. The results, obtained with a sample of 436 banking employees from Spain, reveal that external locus of control and relativistic beliefs relate positively to Machiavellianism, and that Machiavellianism mediates the negative influence of chameleon-inducing personalities on ethical work intentions. The study thus provides novel information for managers interested in reducing employees’ Machiavellian tendencies and offers appropriate strategies for deterring their unethical work behaviors.     

Regional Cultural Differences and Ethical Perspectives within the United States: Avoiding Pseudo‐emic Ethics Research

National cultures are often described as if they were homogeneous in spite of notable regional differences. As one example, there are significant differences between two distinct regions of the United States, Hawaii and Florida. This study provides a platform to exemplify a more regionally aware position for cultural and ethics research. Using select Hofstede cultural dimensions, regional differences were found in relation to both collectivism/individualism and uncertainty avoidance. The Hawaii sample had higher levels of collectivism and uncertainty avoidance, demonstrating unique regional‐cultural patterns within the United States. Regional samples were examined for potential differences in their general perception of what constitutes ethical business practice. While honesty appeared as a key trait across samples, significant differences emerged in the magnitude of importance between samples for integrity (which was more significant for the Hawaii sample) and loyalty (which was more significant for the Florida sample).     

Zombies and Originals: How Cultural Theory Informs Stakeholder Management

The question of stakeholder salience has recently resurfaced in the suggestion that the ethical foundations of corporate cultures result in stakeholder cultures that largely explain how firms allocate resources among stakeholders. The present article seeks to complement this novel approach to understanding stakeholder management by adding insights from the multilevel influences that create the corporate culture in the first place, and ultimately affect managers in their stakeholder decisions. This article draws on cultural theory to examine how the individuals who compose firms present group and grid solidarity that results in cultural biases in the corporate culture. These cultural biases—individualism, hierarchy, fatalism, and egalitarianism—are then paired with the stakeholder cultures they enable, and inferences are extracted concerning the salience managers are likely to accord to various classes of stakeholders as a result. Future research and managerial implications stemming from this new view on stakeholder management conclude this article.     

Cultural Values of Indian Managers: An Exploration through Unstructured Interviews

The present research addressed and explored the cultural values that Indian managers may apply in their business activities. Criticisms of research in this area include the use of Western theories and methods that may ignore cultural factors. The present study sought to overcome this concern by using unstructured interviews to collect qualitative data. This approach allowed for exploration of value diversity and contextual influences, which both tend to characterize Indian organizational behavior. Results suggested evidence of cultural values such as yogic spirituality, non-attachment, interconnectedness with others, nonviolence, tolerance, and a sense of duty. Some respondents however espoused values in direct opposition to the traditional culture. The managers in this sample also largely espoused the use of participative management and employee empowerment. Results are discussed with regard to current literature. This revised version was published online in July 2006 with corrections to the Cover Date.     

Business values in the Republic of South Africa and the United States: A tale of two countries

This paper reports on a study of the values of two samples of South African managers over a ten year period. It then compares those values to a group of U.S. entrepreneurs, using the same instrument, the Allport-Vernon-Lindzey Study of Values, for both groups. The comparison with the early sample of South African managers noted similarities between the value systems of the two groups. The comparison with the most recent group of managers indicates a shift in the values of the South African managers. There appeared to be little difference between the values of the latter group of managers on the basis of age. This was similar to the findings in the U.S. sample as well as the earlier South African sample. There were differences in the strength of the values, but less of a difference in the pattern of values exhibited based on industry backgrounds. The reasons for these shifts are discussed, including the potential impact on the education process in South Africa.     

The enigma of ethics: A multidimensional approach

The question of what is ethical or unethical has been debated over the centuries with little headway. The purpose of this article is to clarify this problem by presenting three perceptual domains: self, organization, and society, which, when viewed together, explain the problem of determining ethical behavior. Implications of such a perspective are discussed relative to managers facing ethical problems.     

Global supply chain management: The selection of globally competent managers

The ability of organizations to effectively compete in the global marketplace is contingent on identifying and selecting an adequate number of qualified global managers. Nowhere is the shortage of managerial talent more evident than in the management of global supply chains. The complex and vexing set of problems facing global supply chain managers makes the task of selecting an adequate supply of managers much more daunting. Given the historic perspective of manning supply chain positions (i.e., managers with a operation and functional orientation), human resource managers are modifying and updating the profile of the global supply chain manager's position to encompass political, cultural/social, network, and an awareness of the significant differences to be found in global markets. In an effort to develop a criteria for the selection of global supply chain managers, a competency-based theoretical perspective is used and eight intelligences are examined that can be used in the selection of global supply chain managers.     

Hong Kong managers' perceptions of American business values

This report describes empirical research conducted to study the research question, “To what extent do foreign managers' own cultural values influence their perceptions of the corporate values of companies in other cultures?” Using the authors' “Business Values Questionnaire,” business managers from Hong Kong gave their perceptions of publicly stated corporate values of very large U.S. service companies. A similar United States sample was used as a comparison group. Results gave partial support to the authors' hypotheses that an individual's own cultural values influence perceived values of another culture.     

Refining the Concept of Political Will: A Gender Perspective

While politics are known to be prevalent at managerial levels, there is currently little insight into what drives managers to engage in organizational politics and whether there are gender differences in this respect. In the current study we explore the concept of political will by using a qualitative approach based on 14 semi‐structured interviews with managers (five men and nine women) in a global semiconductor company. We identify key dimensions of managerial political will consisting of three attitudinal ambivalences: functional, ethical and emotional. We also examine gender differences along these dimensions and discuss managers' political will in the context of a masculine organizational setting. We conclude by discussing the theoretical and practical implications of the findings and further research directions.     

Intercultural differences in issue interpretation: Effects of emotions and framing

The interpretation of strategic issues as threats or opportunities influences strategic actions and firm performance. The extant research identifies cultural differences as an important driver of strategic issue interpretation. Specifically, research from a socio-cognitive perspective shows that differences in cognitive styles across cultures lead to differences in the interpretation of strategic issues by East Asian and Western managers. Based on cross-cultural research on emotions and decision-making, we argue that cultural affordances also lead to differences in emotional experiences and behavioral consequences across cultures which affect the strategic issue interpretation of managers from East Asian and Western cultures in different ways. We theorize that Chinese managers are similarly affected by fear and happiness in their strategic issue interpretation, while German managers are only affected by fear. For German managers, this effect is moderated by issue framing, which is not the case for Chinese managers. A vignette-based decision experiment involving 194 German and 174 Chinese executives offers support for our hypotheses. These findings have implications for cross-cultural research on strategic issue interpretation and for cross-cultural research on strategic decision-making in general.     

Intra-cultural variation as another construct of international management: a study based on secondary data of 42 countries

This study explores the properties of intra-cultural variation in an attempt to legitimize it as a cultural construct. Reanalyzing data from the World Value Survey showed that intra-cultural variations explain cultural differences as much as, if not more than, cultural means. Factor analysis on a sample of intra-cultural variations reveals that their factor structures are different from those of cultural means.     

Operational Best Practices in Business Ethics: A Practical and Systematic Benchmarking Tool

This article describes a benchmarking tool managers can use to determine operational policies and processes that could enhance an organization's social and ethical performance. The benchmarking tool consists of a 13‐dimension, 110‐item survey based on an Optimal Ethics Systems Model. These best practices in business ethics are derived from an analysis and assessment of seven institutional infrastructures and accountability standards developed to help managers improve organizational social and ethical performance.     

Understanding Managers' Moral Decision-Making

The paper discusses managers' moral decision-making based on analyses of managers' talk when they are facing a morally problematic situation. The qualitative data was collected by a survey questionnaire from Finnish top managers in large manufacturing companies. The research questions are: How managers construct good in their speech? How managers reason for a moral choice? Managers' reasoning is analysed by grouping the responses according to whether they agree or disagree with the presented moral dilemma, and by finding the cultural distinctions managers make in the responses. The analysis shows that ethical theories are used, if not explicitly, at least implicitly in managers' moral decision-making. Good is constructed in managers' speech by either referring to the consequences of an action, to certain moral norms or rules, or to the culturally accepted way of action. The content of the reasons for a moral choice varies depending on whether the response reflects disagreeing, agreeing or uncertain attitude towards the given moral dilemma.     

A contrarian view: Culture and participative management

Managers from fourteen countries describe the level of subordinate participation they would employ in thirty decision-making situations. Culture differences exist in the level of autocratic/democratic behavior managers display. However, within-country (person) differences exceed between-county (culture) differences. Importantly, systematic within-person differences also exist and indicate that managers are more similar in their participative behavior than they are different. The over-attribution of behavior to cultural causes is discussed.     

A comparative study of U.S. and Iraqi students

This study uses a sample comprised of U.S. students and Iraqi students to determine if differences occur over ethical perceptions based on cultural/demographic issues. Irrespective of demographics, the results of this study indicate significant cultural differences between Iraqi students and American students with regard to selected ethical issues concerning graduate education. Specifically the differences occurred in the students' perceptions of winning is everything, selling one's soul, logic before emotion, and pander to professors. Iraqi students consistently viewed these beliefs as more necessary for success in their graduate education than did their American counterparts.     

Assessing Antecedents of Socially Responsible Supplier Selection in Three Global Supply Chain Contexts

A number of highly publicized, controversial lapses in social responsibility within global supply chains have forced managers and scholars to reexamine long‐held perspectives on supplier selection. Extending Carter and Jennings’ department‐level study of purchasing social responsibility, our research assesses the role of supply managers’ ethical intentions and three key antecedents that drive socially responsible supplier selection. Comparing evidence from firms operating in China, the United States, and the United Arab Emirates, we identify three key drivers of supply managers’ ethical intentions and examine both their direct and indirect impacts on socially responsible supplier selection. We find differential support for the predictor relationships on supply manager ethical intentions across national contexts and mediated versus nonmediated models. These observations bear important implications for firms conducting global supply management.     

Values, Sex Differences and Psychological Androgyny

The research literature on sex (male/female) andgender (masculine, feminine, psychological androgyny,undifferentiated) differences in value structures iscontradictory and has generally been limited tocivilian samples, with little research on militarymiddle-level managers. This study investigated thosedifferences in a stratified random sample of 200military middle-level managers (125 males, 75females). While ANCOVA with demographic variables asthe covariates was established as the standard testfor hypothesis significance, the research data wereexplored using a variety of statistical techniques forcomparison purposes (transformed and non-transformedprocedures using the t-test versus ANCOVA, ANOVAversus ANCOVA, and Pearson and Spearmans correlationanalysis). Both sex and gender differences existed inthe value structures of middle-level managers, for allthe different statistical techniques. Implications forresearchers, limitations of the study, and adiscussion of the findings were presented.     

Personal Value Patterns of Managers in Latvia: Value Diversity Within Subcultures Facing Change

This study examined the personal value systems of 200 Russophone and 44 ethnic Latvian managers in Latvia using the Personal Values Questionnaire. Value patterns of Russophone and Latvian managers were generally congruent. However, subcultural diversity within the Russophone sample, based upon both geographic location and primary value orientation, produced a complex set of similarities and differences. Russophones in Riga and Russophones inthe provincial city of Daugavpils differed from one another nearly as much as either subgroup differed from Latvian managers. Contextual factors — the long reach of decades of Soviet administrative culture, as well as current political and economic realities — are discussed as possible constraints on value expression. Prospects for cooperation and conflict between Russophones and Latvian managers, grounded in shared and divergent values, are likely to be mediated by perceptions about these contextual realities for sometime to come. This revised version was published online in August 2006 with corrections to the Cover Date.