Which is the ‘self’ in ‘self‐interest’?

This article contends that homogenisation of the term ‘self‐interest’– in sociological and economic discourse – has resulted in many misconceptions about what particular doctrines of ‘self‐interest’ were instituted to achieve at certain historical periods and in specific cultural milieux. At its worst, the article argues, this has led to a misunderstanding of the import of particular doctrines of self interest,which are read in terms of general tradition – such as that which views self‐interested conduct as a natural faculty – rather than in terms of the context specific aims of those advocating them. The article attempts to show how, historically, there have been quite significant changes in the characterisation of the ‘self’ deemed to be ‘self‐interested’. In particular, it focuses on the ‘self’ of certain early modern conceptions of self interest, and suggests this creation is best viewed not as a subjectivity transcendentally presupposed by experience, but as one historically cultivated to counter the exigencies of particular circumstances – the disaster of perpetual ‘warre’ in 17th century Europe – and to meet the purposes of a certain way of life – existence in the civitas.     

‘Knowing one's place’: gender,mobility and shifting subjectivity in Eastern Indonesia

Abstract In this article I analyse the gendered space of transnational mobility by problematizing migrant subjectivity in everyday practices. In line with feminist perspectives I highlight the significance of the micro‐scale experience of female migrants from Eastern Indonesia in acquiring mobility as a struggle for new subjectivity. I frame this migration as a production of the subjective space of power. Based on in‐depth interviews with returned migrants, I present reflexive accounts of two migrants on contract domestic work abroad to illuminate the changing contours of the relationships between gender, mobility and shifting subjectivity. Households take into account the cultural meanings of space in everyday life including local relations in the decisions on mobility. Strategies of ‘knowing one's place’ reflect women's agency in negotiating alternative roles and positions within the intra‐household dynamics and in the workplace. Women's personal accounts have the potential to illuminate spatial processes of migration as a contested space for the repositioning of self in networks of family, kin, local and global relations.     

Markets,contingency and preferences: contemporary managers’ narrative identities1

We explore work identity amongst managers, a key group in the ‘new’ capitalism. Some existing accounts of such workplace identities emphasize new ‘cultures of control’, others focus on new requirements and possibilities of individual autonomy through reflective identity formation, while others identify a crisis in workplace identity formation. Focusing on these issues, we analyse the career narratives of 136 managers and show that our empirical data do not neatly fit any existing models. Managers’ career stories were dominated by a ‘market’ narrative, in which they placed themselves as strategic actors making choices in a social world constituted by market‐like interactions. We show that the market narrative frames how managers understand risks to their careers arising from the contingent actions of firms, and how it provides a space for managers to reflectively identify their preferences and pleasures. We consider the consequences of this analysis for contemporary understandings of work and identity.     

‘It's Just Acting’: Sex Workers’ Strategies for Capitalizing on Sexuality

This article reports on an ethnographic study of female sex workers in Britain who work in the indoor prostitution markets. The empirical findings contribute to the sex‐as‐labour debate and add to the sociological literature regarding the gendered and sexualized nature of employment, particularly the aesthetic and emotional labour of service work. Grounding the empirical findings in the theory of identity management and emotional labour and work, the article reviews some of the existing examples of how sex workers create emotion management strategies and describes an additional strategy, that of the ‘manufactured identity’. I argue that sex workers create a manufactured identity specifically for the workplace as a self‐protection mechanism to manage the stresses of selling sex as well as crafting the work image as a business strategy to attract and maintain clientele. Drawing on comparisons between sex work and other feminized service occupations, I argue that sex workers who are involved in prostitution under certain conditions are able to capitalize on their own sexuality through the construction of a manufactured identity. The process of conforming to heterosexualized images in prostitution is conceptualized as not simply accepting dominant discourses but as a calculated response made by sex workers to manipulate the erotic expectations and the cultural ideals of the male client.     

When it pays to be friendly: employment relationships and emotional labour in hairstyling

This article examines worker‐client relationships in hairstyling. Data are drawn from interviews with 15 hourly‐paid and 32 self‐employed hairstylists and a self‐administered survey. Relations of employment are found to be central to the deployment of emotional labour. Self‐employed owner‐operators are highly dependent on clients, rely on deep‐acting, enact favours, and are prone to emotional breaking points when they fail to realise their ‘congealed service’. In contrast, hourly‐paid stylists perform surface acting, resist unpaid favours and experience fewer breaking points. Methodologically this article demonstrates the importance of comparative employment relations analysis (CERA) for exposing the relationship between employment structures and labour process experiences.     

‘Taking it Like a Man’: Masculinity,Subjection and Resistance in the Selling of Life Assurance

This article examines the operation of mechanisms of control and modes of resistance within work organizations and interrogates the role of subjectivity in such mechanisms. Specifically, I mean to examine how forms of resistance are influenced by the masculine ‘mystique’ ( Collinson, 1988 ) of given occupations, focusing on that which pervades the field of Sales. Theoretically, the work of Foucault on ‘the self’ is adopeted (1985, 1986) to examine how control at work is attempted and occasionally effected through the construction of a specifically gendered identity of ‘the salesman’. With material from an 18‐month study of a UK life assurance institution, Lifelong Assurance ( Hodgson, 2000 ), I describe the operation of a bureaucratic technology of surveillance within the Sales division. In particular, I focus on the way in which employees’ responses to this system were structured by the specific masculine identities promoted and reproduced within sales, centring on an ideal of autonomy and self‐reliance. While the masculine discourse of autonomy frequently resulted in resistance to technocratic systems of surveillance, it was also clear that such discourses left employees isolated and vulnerable to more profound mechanisms of control through their engineered dependence upon their managers for security and the affirmation of their identity.     

Work,Bodies and Boundaries: Talking Sexual Harassment in the New Economy

This article examines sexual harassment in the context of the new economy and highlights the manner in which the changing nature of work — and in particular the acknowledged rise of sexualized ‘body work’ — troubles conventional understandings of what constitutes sexual harassment in the workplace and the means to address it. Using data from a small‐scale qualitative study of service workers and professional employees, we explore the ways in which those definitions of sexual harassment now fail to match participants' accounts of their working lives. We examine sexual harassment in the context of the rise of service roles that require forms of increasingly sexualized ‘body work’ from employees, increased demands for workers to ‘self‐manage’, and new flexible modes of employment that blur the boundaries between being ‘on’ and ‘off’ the job. We conclude that these ‘new’ modes of work may provide the conditions for the revival of ‘old’ stories which limit the capacity of individuals to recognize and label behaviours as ‘sexual harassment’.     

The ‘new industrial man’ as unhero: Doing postfeminist masculinities in an Italian pharmacological research centre

Recent work has documented the need to engage with how men construct masculinities within postfeminist discourses in the workplace. Postfeminism has sparked debates concerning the changing ideals of masculinities, highlighting the tensions between traditional forms of patriarchy and ‘new’ ways of being a man (e.g., emotional, a ‘new father’, in crisis). Men have been depicted as being in search of a new identity, opposed to the ever‐growing confidence and empowerment of women. In mobilizing postfeminism as a discourse, this article illustrates how men working in an Italian pharmacological research centre (managed by men but dominated by women) assume subject positions that contradictorily fluctuate between tradition and fluid modernity, to reveal a masculinity which we identify with the ‘new industrial man’. The postfeminist masculinities exposed in the analysis mesh pro‐ and anti‐feminist ideas by appealing to un/heroic and romanticized subjectivities. The analysis also shows how un/heroic masculinities and men's appeal to biological differences to reinforce social ones and devalue the feminine obfuscate organizational gender inequalities. The article advances masculinity theory by offering a nuanced analysis of how masculinities and men are affected by paradoxical contemporary pressures for more egalitarian gender relations and a renewed emphasis on patriarchal traditions, which continue to support the gendering of the workplace.     

Consuming work: computers, subjectivity and appropriation in the university workplace

The introduction of technologies has long been a central issue in the sociology of work. This has, however, largely been analysed in terms of worker displacement, deskilling and management control, while little empirical work has focused on questions conceming subjectivity. Current interest in Foucauldian approaches to questions of work and identity has remained primarily theoretical in nature and similarly lacks a sustained discussion of agency. Recent work on the relation between consumption and work has begun to provide a more nuanced framework for discussing the context-specific forms of appropriation in the workplace and their relation to workplace subjectivities. This article, based on a study of individuals’ relationships with the personal computer in the university workplace, adopts a consumption-based approach to explore the complex interplay between subjectivity, technology and work. It examines how the introduction of the personal computer articulates with the interweaving of a ‘professional self’ and a sense of self drawn from the non-work realm. These different subjectivities relate to different tactics of appropriation: appropriation by mastery and by domestication of the work environment. Technologies themselves, however, also participate in the reconfiguration of work spaces and routines, involving questions of competence, knowledge and power, time and space, and the boundaries between home and work, in the new environments of computerised academia.     

Transcultural Differentiation: A Model For Therapy With Ethno‐culturally Diverse Families

This article evolved out of the writer's experience of being an immigrant, a systemic thinker, and a therapist involved in working with individuals and families from many different cultures. It proposes a model of ‘transcultural differentiation’, drawing on Western notions of separation‐individuation (Mahler) and differentiation of self (Bowen), but arguing that these concepts may have equivalents within non‐Western philosophies (e.g. Indian cultural beliefs). The model suggests that families co‐existing with both a culture of origin and an adoptive culture must inevitably change, and that in this process, they necessarily evolve into entities which transcend both culture of origin and adoptive culture. Implications for therapy are explored; in particular, it is argued that the therapist's awareness of, and sensitivity to, the transcultural experience may be more crucial than whether or not she/he shares the client's culture of origin.     

‘Domestic friends’: women's friendships,motherhood and inclusive intimacy

Based on a qualitative, interview‐based study of friendship, this article examines the specificity of ‘domestic friendships’ between women. Forged from the particular experiences, emotions and challenges of motherhood, they are qualitatively different from most friendships which tend to be based on individualistic connection and self‐expression. Domestic friendships facilitate a specific form of ‘inclusive intimacy’ and shape an expansive experience of domestic life beyond the family or household. They help shape mothers’ sense of self as profoundly relational and interconnected with others, and channel a sense of biographical selfhood whose form and temporality is tied firmly to others’ lives.     

When the main job tasks are perceived to be ‘irrelevant’ in the workplace: the internal uselessness of corporate social responsibility work in Japan

ABSTRACT

Despite a symbolic shift toward ‘emotional taint’ in dirty work literature, the role of the workplace has not been studied in relation to socially admired professions, such as corporate social responsibility (CSR) work. This article carries out an in-depth, critical examination of CSR as an emotionally tainted occupation in Japan. Its findings, substantiated by an analysis of 34 CSR workers’ rhetoric, help conceptualise ‘internal uselessness’. This emerges when workers feel their organisations publicly foster an image of their work that is decoupled from its internal reality, assigning them chief tasks they consider irrelevant. This leads to negative consequences that damage their workplace social relationships, professional aspirations and emotional well-being. The findings ultimately show that these CSR workers in Japan attempt to counterbalance internal uselessness through a social quest with peers outside their workplace, but also manage their emotions by rationalising their job status as inescapable, influenced by situated commitment norms.     

Shame and the city – ‘looting’, emotions and social structure

The sociology of violence is an emerging field but one in which there remains a tension between structural explanations and phenomenological‐situational ones that focus on the micro conditions of violence. This article proposes an analytical framework for connecting these levels through a critical appropriation of Scheff's theory of the shame‐rage cycle. It argues that while shame is a significant condition for violent action, Scheff does not have a theory of violence in itself but treats the connections between shame‐rage and violence as largely self‐evident. While emotions such as shame have agental properties, as Scheff and others argue, these need to be situated within structural and cultural conditions that are likely to evoke shame. Moreover, to develop Scheff's approach further, violence needs to be understood as being communicative and invoking normative justifications, which mediate the effects of shame‐rage. This analysis is developed with reference to recent instances of collective disorder, especially the English riots in August 2011, which is based on published research and media accounts from participants. The acquisition of consumer goods through ‘looting’ was public performance in spaces where a ‘moral holiday’ permitted a brief revaluation of the social order. Through this example the article shows how an underlying configuration of inequality, exclusion and shame coalesced into events in which the violence was a form of performative communication. This articulated ‘ugly feelings’ that invoked normative justification for participation, at least at the time of the disturbances. The discussion provides an integrated account of structural‐emotional conditions for violence combined with the dynamics of situated actions within particular spaces. It aims to do two things – to provide a framework for analysing the structural and affective bases for violence and to offer a nuanced understanding of ‘violence’ with reference to public disorder.     

Why Do Black Men Suffer from Low Self‐Rated Job Productivity? A Multi‐Theory Approach*

This article uses data from a national representative employer–employee matched dataset to assess the race/sex disparity in workers’ self‐rated productivity levels. Findings show that a significant proportion of black men report that they cannot achieve high job productivity. We conduct regression analyses based on human capital, social closure, and social psychological models to identify the specific mechanisms that account for black men’s low self‐rated job productivity. We find that social psychological work relational issues such as closeness of supervision and job evaluation explain the race/sex disparity in self‐rated productivity. Findings are considered in the context of emergent intersections of race and gender in accounting for disparities in workplace outcomes.     

The Self as Self‐Fulfilling Prophecy

Using a combination of psychoanalytic and symbolic interactionist ideas, this article portrays the development of the self as a self‐fulfilling prophecy (SFP). A prominent psychoanalytic version of this idea is presented by Lacan's two mirror theories of the self. A prominent and more familiar symbolic interactionist account of the self as self‐fulfilling prophecy is the formulation by William I. Thomas and Dorothy Thomas, which suggests that once situations are defined as real, they are real in their consequences. The aim of this article is to show that these two perspectives can be reconciled in interesting ways, because both recognize that emotions are part of the world “out there” of external goals and the world “in here” of the person's inner life. Emotions are therefore “bilevel.” The SFP creates a fault line in the self and a consequent emotional vulnerability when that line is engaged or disturbed. This article explains how this self‐fulfilling prophecy works and explores the weaknesses it inflicts on the self.     

The Art of Pacifying an Aggressive Client: ‘Feminine’ Skills and Preventing Violence in Caring Work

This article explores the complex interconnection between gender and emotion in the context of client‐perpetrated violence at work, focusing on interviews with and writings by Finnish nurses and social workers to discuss the ‘feminine’ emotional skills that are supposed to prevent violence. The social formation of these skills is analysed with the concept ‘emotional habitus’: emotional skills derive from the socially acquired disposition to manage emotions according to the gendered values of caring work. Emotional habitus, based on the internalized, second‐nature sense of emotional management, is shown to both persuade and enable employees to use emotional skills as assets for negotiating violence. This article discusses the potentiality for active agency enabled by skilful emotional management in violence prevention, bearing in mind the gender inequalities and internal contradictions connected to the social formation and practice of those skills.     

Observing the Rites of Autonomy,Distancing the Prospects for ‘The Spiritual’

We are acculturated to believe each healthy person is a firmly bordered republic, a kind of self‐sufficient island. With its associated values entitlement and self‐determination, this assumption has become an internalised schema within which individuals — and many therapists — evaluate personal competence and adjustment. Whilst acknowledging that an expectation of autonomy might encourage ambition and empowerment, the injunction ‘be autonomous’ may also bring with it a number of unintended consequences. These include the promotion of experiences of isolation and incompleteness, experiences that many find uncomfortable and which may come to be associated with an emerging desire for what might be called ‘the spiritual’. A question then arises: might an expectation of personal autonomy on the one hand prompt a yearning for spiritual experience yet, on the other, diminish the prospects of such an experience by marginalising the possibilities of personal and interpersonal connectedness? After developing this argument, I offer preliminary ideas to assist practitioners to envisage how the ‘secularly spiritual’ might be imagined and invoked within everyday therapeutic practice.     

Masculinity and the Biographical Meanings of Management Theory: Lyndall Urwick and the Making of Scientific Management in Inter‐war Britain

This article explores the biographical shaping of management theory. Using the British management theorist Lyndall Urwick (1891–1983) as a case study, it argues that existing understandings of the history of management studies are limited by their lack of attention to the emotional a priori of theory production. For men such as Frederick Taylor or Urwick, the work of composing management theory for a public audience was intimately connected to events and experiences in the private life. Theorizing addressed emotional dilemmas even while it strove to construct a separation between the personal and the organizational. Management theories are not only historically, socially or discursively constructed, but can be read in terms of the evidence they provide about individual subjectivity. Psychoanalytic concepts can help illuminate such relations. Theorizing can be seen as a form of play: as something which, in D.W. Winnicott's terms, takes place in the space between the psychic reality of the ‘me’ and the external world of the ‘not me’. The ‘classical’ administrative theory represented by Taylor, Fayol and Urwick sought to create organizational structures which could stand apart from, and allow the management of, individual personalities. It simultaneously insisted on the status of theory as the ‘not me’; that is, as a product which was not shaped by personal experience, but which constituted objective knowledge. The illusion of theory as a largely external, social product persists in much management and organization studies today. This article challenges that social determinism, first, by showing how Urwick's theories addressed issues of separation and intimacy, and second, by placing Urwick's work in the context of his relations with women.     

‘Heroes and Matriarchs’: Working‐Class Femininities,Violence and Door Supervision Work

Door supervision work is traditionally seen as a working‐class, male‐dominated trade. In addition, it is deemed to be one that is physically risky, where violence is seen as a ‘tool of the trade’ and where ‘bodily capital’ and ‘fighting ability’ are paramount to the competent performance of the job. This paper is a timely analysis on the manner in which the increasing numbers of women who work in door supervision negotiate their occupational identity and construct their work practices. The analysis focused on the way in which discursive constructions of both violence and workplace identities are variably taken up, reworked and resisted through the intersection of gender and class. This resulted in the identification of two main discourses; ‘playing the hero’ and the ‘hard matriarch’. These findings allow us to theorize that multiple, gendered and classed occupational identities exist beyond normative expectations and can be seen to be both emancipatory for working women, while simultaneously bolstering exploitation, workplace harassment and violent practices.