Teaching international public relations: An examination of individual and institutional attributes of public relations educators in the U.S.

The study reported here provides an examination of the attributes of selected public relation educators and their institutions in relation to the teaching of international public relations as a course or as a part of a course.     

Product placements as public relations: an exploratory study of the role of the public relations firm

This article reports the results of a survey of 106 public relations firms concerning their level of involvement with product placements as part of their public relations strategies. The findings of this research suggest that public relations practitioners are active players in choosing whether to use product placements to enhance a client’s product or service. Results also indicate that practitioners are more knowledgeable about product placements than previously believed and that they are more enthusiastic about the future of product placements than their advertising counterparts.Carol J. Pardun is an assistant professor of public relations and advertising at the University of North Carolina, Chapel Hill. Kathy Brittain McKee is an associate professor of journalism at Berry College in Rome, Georgia.     

The responsiveness pyramid: Embedding responsiveness and interactivity into public relations theory

Responsiveness and interactivity are two terms that play an important part in any communicative process. Nevertheless, both academic studies and daily conversations tend to merge or transfer their meanings. Drawing on Rafaeli's interactivity model (Rafaeli, 1988) the purpose of this paper is to clarify the complex relationship between responsiveness and interactivity and to present the responsiveness pyramid, a model that suggests a clearer theoretical distinction between these concepts. In addition, responsiveness and interactivity are presented as relational maintenance strategies that may contribute to organization–public relationship building. This study is based on a field experiment and a content analysis of 799 organizational responses of Israeli businesses and nonprofit associations. The study reveals that organizational representatives, from both businesses and nonprofit associations, do not utilize the interactive and dialogic potential of their online responses in order to promote organization–public relationship building.     

The cultural-economic model and public relations in the Middle East: An examination of the Islamic banking system in Kuwait

This article adopts the cultural-economic model of public relations practice to analyze the communications through the websites of three prominent Islamic banks in Kuwait. The analysis extrapolates Islamic value orientations including respect for religious authority, affinity with the past, fatalism, communal kinship, attachment to the eternal life and spirituality and idealism. The orientations are then examined relative to public relations practice in the Middle East. The study advances the understanding of Islam and public relations in the Middle East, an understudied region in public relations literature, and illuminates the relationship between religion and public relations. It concludes with observations to guide public relations projects directed toward Muslims in the Middle East for professionals and scholars.     

The public relations paradox of erasure: Damnatio memoriae as public relations strategy and tactic

Public relations scholars study how organizations co-create meaning with engaged stakeholders. Not well understood is how and why such co-creation modifies shared meaning, amplifies change, and even “erases” some piece of memory from the public record with the purpose of redirecting and redefining societal narratives. To help establish erasure as a concept for studying public relations, we draw from Freud’s theory of memory to establish a foundation upon which to critique strategic erasure. We adapt Freud’s theory of memory into the intersecting critique of visual rhetoric as public relations by analyzing, via narrative inquiry, remnants of Imperial Rome that have been modified, amplified, but even erased to present Rome’s modern identity. For centuries, even during Imperial Rome, leaders practiced damnatio memoriae —a modern Latin phrase that means “condemnation of memory.” We use this concept to interrogate the public relations identity process Rome’s leaders have used to modify for emphasis and even obliterate Roman elites’ names and images from the texts of public records by destroying, mutilating and modifying statues and monuments as a means for co-creating new public memory. Such analysis reveals how damnatio memoriae helps elites to redefine the “memory” of the Eternal City.     

Adding value to organizations: An examination of the role of senior public relations practitioners in Singapore

A key characteristic of public relations excellence in organizations is ensuring that the senior public relations practitioner – the head of the communication function – has the competencies to enact the strategic role of a manager. It is only when the top communicator possesses strategic management knowledge and engages in managerial work with support from colleagues who are technically skilled in traditional craft work can public relations work be considered to be value-generating.This paper presents the findings of the examination of the role of senior public relations practitioners in organizations in Singapore. It also explores the importance of core communication activities to the role of top in-house communicators, examines the time they allocate to managerial and technical work, and assesses if the managerial role which the practitioners play adds value to organizations. Data collected from both in-depth interviews and self-reported log of daily activities showed that although top communicators in Singapore enjoy strategic reporting and unhindered access to senior management, it also revealed, paradoxically, senior management's mixed worldviews of public relations; and that Singapore's top in-house practitioners lack the strategic knowledge to enact the managerial role as they are too focused on technical work.The paper concludes with recommendations on how the level of public relations professionalism can be raised in Singapore, starting with the practitioners themselves having to be fully equipped with the relevant academic knowledge of what makes communication excellent.     

Relationship management in public relations: dimensions of an organization-public relationship

Increasingly, scholars and practitioners are defining public relations as relationship management. The investigation reported herein is an attempt to identify through qualitative research and verify through quantitative research relationship dimensions upon which good organization-public relationships are initiated, developed, and maintained. The respondents for this study were local telephone subscribers who resided in territories that were recently opened to competition for local telephone service. A total of 384 respondents were surveyed.The results indicate that the relationship dimensions of trust, openness, involvement, investment, and commitment differentiate those respondents who indicated they would stay with the current provider, would sign up with a new provider, or were undecided as to what they would do. Conclusions as to the impact of public relations as relationship management are offered, as well as suggestions for future areas of research.Dr. Ledingham and Dr. Bruning are members of the Public Relations faculty at Capital University in Columbus, OH.     

Transforming into the new era: public relations industry in Hong Kong and China

The public relations industry as one of the key industries in Hong Kong has metamorphosed into a new phase after the resumption of sovereignty to China. Based on in-depth interviews with eight experienced corporate communication practitioners from multi-national and sizeable local corporations in Hong Kong and China, the study traces the recent development of public relations and/or corporate communication (hereafter PR/CC) highlighting issues of role and function, language and communication strategy, and ethics and professionalism.     

The image of the government flack: movie depictions of public relations in public administration

Notwithstanding the ubiquity of public relations in contemporary society, little attention has been devoted by researchers to its image in popular culture, especially the nearly-universal mass entertainment medium of film. This article reviews the screen image of the public relations professional in public administration.Of twenty flack flicks, several attributes were consistent in most of them. The characters were almost all men, they worked for the federal government and especially in the military, they primarily conducted media relations and were disproportionately present in movies made in the 1990s rather than earlier decades. Other characteristics showed greater bipolarity. In about half the movies, the government public relations officer was a comic figure, a serious character in the other half. Finally, he was as often the good guy to be cheered by the audience as a bad guy to be jeered.     

Vietnamese public relations practitioners: Perceptions of an emerging field

Our exploratory research into contemporary PR practice in Vietnam is underpinned by 12 semi-structured interviews with senior Vietnamese PR executives from various agencies. We selectively use professionalism as an underlying theoretical framework to explore key areas of PR as a profession in Vietnam by considering the impact of environmental variables such as culture and the media system. This paper provides a current snapshot of how an industry introduced by Western multinational corporations has adapted to the Vietnamese context.     

Dancers in the dark: The myth of rationality in public relations

This article takes a critical look at the communication management approach of public relations by using the balanced scorecard, and how it has been adapted in public relations, as an example. By using neo-institutionalism, the article clarifies the idea that the pursuit of rationality, regulation, measurement, and control, of and in, organizations can be characterized as myth to achieve social legitimacy. It further contends that, within a complex and dynamic public sphere, such attempts at quantifying such largely qualitative areas as public relations can be counterproductive.     

The state of public relations in Singapore

The public relations (PR) industry in Singapore is presently in a state of transition. A recent survey reveals that while many of the industry practices are still limited within the scope of media relations, print production, event organization and promotions, there is a growing realization among practitioners for the need to provide higher profile activities related to issues development, strategic planning and image management. The latter activities reflect the trend that the PR industry in Singapore is maturing towards at the agency, private, and public sectors.Findings in the survey indicated that both the agencies and end-users emphasised the need for more training in, and greater usage of services ranging from investor relations to community relations to research (survey). A notable development which lends support to the emerging trend in the PR industry is the Singapore government's push towards the regionalisation of local companies in building the country's external economy.Yeap Soon Beng is a lecturer at the School of Communication Studies, Nanyang Technological University, Singapore. He is also a council member of the executive committee of the Institute of Public Relations in Singapore, which has given him permission to use data from a survey which was conducted by a local research firm.     

Workplace adversity and resilience in public relations: Accounting for the lived experiences of public relations practitioners

Public relations practitioners face workplace challenges as they cultivate public relationships, resolve conflicts, and manage crises. Odds of adversities may be high in this role, requiring practitioners to be resilient. This qualitative study explores workplace adversities in public relations from a practitioners’ perspective, and examines how they enact resilience. By asking current practitioners about their lived experiences, we found workplace adversities occurred on multiple levels and ranged from mundane to life-altering events. Patterns of resilience were, metaphorically, bouncing forward, bouncing up, bouncing back, and bouncing around. This study contributes to public relations and resilience scholarship by (1) uncovering workplace adversities and resilience enactment in public relations, therefore connecting practice with scholarship, (2) extending the “bounce back” metaphor in the resilience literature, therefore making resilience more inclusive, and (3) exploring the connections of multi-level resilience, and suggesting the complex and negotiated nature of resilience among individuals embedded in collectives.     

Postmodernism for modernist public relations: the cash value and application of critical research in public relations

This essay argues that postmodern theorists, while adding philosophical criticism of public relations practice, also must have a “cash value” for modern public relations professionals to use their ideas. The essay argues for a fuller domain definition of public relations than used by postmodernists. It defines modernism and postmodernism, using Mumby’s four categories. It suggests examples and criteria for how postmodernist thought could be added to practitioners’ theoretical checklists.     

Constructing positive public relations in China: Integrating public relations dimensions,dialogic theory of public relations and the Chinese philosophical thinking of Yin and Yang

After thirty years of development in mainland China, public relations is suffering from a stigma because of its negative connotations, misconception and paradoxical perception among the general public, and development constraints. To overcome this stigmatization, a positive public relations theory that posits the positive functions of public relations in contemporary China is proposed by integrating the three public relations dimensions (i.e., communication, organization-public relationships, and ecological networks), the dialogic theory of public relations and the Chinese philosophical thinking of Yin and Yang. To achieve this, the paper first explains the cause of stigmatization in public relations. Second, it introduces the three dimensions of public relations as a profession and discipline. It then articulates how the dialogic theory of public relations and the Yin Yang philosophy contribute to the development of positive public relations. Lastly, it proposes the Taiji model of public relations and the underpinnings of positive public relations. It is important to note that positive public relations serves as a complement to, rather than a substitute for, existing theories of public relations.