Daily transformational leadership and employee job crafting: The role of promotion focus

Transformational leaders are expected to challenge their followers to take greater ownership of their work, allowing the leader to align followers with tasks that enhance their performance. In the present study, we hypothesize that transformational leadership is positively related to followers' job-crafting behaviour – proactive behaviour aimed at optimizing job demands and job resources. Moreover, we argue that followers' promotion focus (i.e. being driven by growth and development needs) positively moderates this relationship. Data were collected from 107 employees from Norwegian knowledge-based organizations (response?=?93.2%). Participants responded to a general questionnaire and five daily diary questionnaires (total N?=?535 occasions). The results of multilevel analyses revealed partial support for our hypotheses. Followers' day-level perception of their leader's transformational behaviour was positively related to followers' day-level job crafting in the form of increasing structural and social resources. Moreover, daily transformational leadership was particularly beneficial for job crafting when followers scored high (vs. low) on the trait promotion focus. We conclude that transformational leaders can encourage their followers' use of job crafting, and that employees' promotion focus facilitates this effect.     

Are there advantages to seeing leadership the same? A test of the mediating effects of LMX on the relationship between ILT congruence and employees' development

Although there has been an increased interest in implicit leadership theories (ILTs) over the last two decades, only a handful of studies have examined the effects of ILT congruence among leader-follower dyads. Just as important, this research has largely suggested few effects for ILT congruence, focused exclusively on prototype congruence, examined a limited number of potential outcomes, and has failed to examine questions about ILT congruence utilizing the most appropriate statistical approaches. We examine the effects of ILT congruence, with an explicit focus on the possibility that congruence between supervisors and their employees on both prototypes and antiprototypes impacts the LMX developed within their dyads. We predict that LMX, in turn, affects employees' opportunities to engage in developmental activities. Using a sample of 74 matched pairs of supervisors and employees and polynomial regression and response surface methodology, we found that congruence between supervisors' and employees' prototypes positively influenced LMX. We also found limited evidence that LMX explained the effects of this congruence on employees' engagement in developmental activities. Although we found no evidence of antiprototype congruence effects, supervisors who rated antiprototypical traits as characteristic of leaders had lower LMX with their employees.     

Whatever it takes: Leaders' perceptions of abusive supervision instrumentality

In this paper we examine how leaders' perceptions of the instrumental benefits of abusive supervision shape their tendencies to abuse their employees. We posit that leaders who believe abuse has a positive impact on employee performance will engage in more abusive supervision than their peers, with downstream implications for employees' counterproductive work behaviors. Furthermore, we position leader empathic concern as a boundary condition, whereby empathic concern mitigates the effects of leaders' perceptions of abusive supervision's instrumentality. Data from two studies employing both experimental and field survey designs offer convergent support for our hypotheses. Overall, our findings challenge the prevailing view that abusive supervision is primarily motivated by a desire to aggress, instead demonstrating that leaders sometimes abuse their employees in the pursuit of more pro-organizational goals.     

When the Minority Rules: Leveraging Difference While Facilitating Congruence for Cultural Minority Senior Leaders

The inclusion of cultural minorities as senior leaders is of growing importance and relevance to contemporary organizations with increasingly international composition, but much is to be learned about how and when such leaders impact the workplaces they lead. We draw on the “cultural difference” and “cultural congruence” propositions (Dorfman and House, 2004) to build a model for understanding whether and under what conditions cultural minority senior leaders have an impact on the elaboration of task-relevant information and relationship conflict in their workplaces. Hierarchical regression results from a study of 315 Australian workplaces and their senior leaders suggest that, regardless of whether the senior leader is a member of a cultural minority group, an organizational climate for innovation and flexibility increases information elaboration – an effect that is stronger when the organization faces greater environmental turbulence. The results further provide support for a three-way interaction effect, whereby employees in workplaces led by a cultural minority leader have less relationship conflict when climate for innovation and environmental turbulence are both low. We conclude with a discussion of the scholarly contributions and practical implications of our conceptual and empirical work, the limitations of our study, and future directions for this research.     

Balance in leader and follower perceptions of leader–member exchange: Relationships with performance and work attitudes

Using a sample of 285 matched pairs of employees and supervisors, we explore the extent to which congruence in leader and follower ratings of LMX quality is related to follower job performance and work attitudes. An original conceptual model is introduced that identifies four combinations of leader and follower LMX ratings: balanced/low LMX (low leader and follower LMX), balanced/high LMX (high leader and follower LMX), follower overestimation (low leader LMX/high follower LMX), and follower underestimation (high leader LMX/low follower LMX). As expected, balanced/low (high) LMX relationships were associated with relatively low (high) levels of follower job performance, organizational commitment, and job satisfaction, while the incongruent combinations generally yielded intermediate levels of follower outcomes. However, follower underestimation was also related to high levels of follower job performance, whereas follower overestimation was associated with high levels of follower satisfaction and organizational commitment. Implications of these findings for future LMX research are considered.     

The impact of a workplace terrorist attack on employees' perceptions of leadership: A longitudinal study from pre- to postdisaster

A terrorist attack targeting a workplace represents an organizational crisis that requires the leaders to manage emerging threats. The changing roles and expectations of the leaders are reflected in the employees' perceptions of them over time. The purpose of this study was to determine whether the 2011 Oslo bombing attack affected the targeted employees' perceptions of the leadership behaviors of their immediate superiors or the organizational managers' interest in the health and well-being of their workers. Ministerial employees (n ≈ 180) completed questionnaires on fair, empowering, and supportive leadership, in addition to human resource primacy, on two occasions several years prior to the terrorist attack. Assessments were then repeated one, two, and three years after the attack. Changes in the course of perceived leadership from predisaster to postdisaster were examined using bootstrapped t-tests and latent growth curve models. Furthermore, the general course of perceived leadership was compared with a nonexposed control sample of matched employees. Results showed that employees with high levels of posttraumatic stress perceived their immediate leader to be less supportive. However, overall perceptions of leadership were remarkably stable, which suggests that the effects of critical incidents on perceptions of leadership may be negligible.     

Meaningful work at a distance: A case study in a hospital

Having a positive impact on other people's lives typically increases the likelihood of regarding one's work as meaningful. In some settings, however, employees have little or no contact to those who experience the impact of their work. Our paper examines how such distance affects these employees' construction of their work as meaningful. We present the findings of an in-depth case study of medical laboratory workers who do not typically interact with their patients. Drawing on interviews and observational data, we identify three sensemaking practices through which employees overcome the physical and perceived psychological distance to patients: assembling various pieces of information about the patient, sharing patient-related stories with colleagues, and relating themselves to patients and their medical problems. We also find that overcoming distance to patients can result in emotional stress, which is why some employees prefer staying at a ‘safe’ psychological distance. Our paper contributes to the meaningful work literature by examining how actors make work meaningful when they are physically distant from their object of work. We also contribute to a critical understanding of meaningful work by showing how efforts to render one's work more meaningful can intensify stress and emotional tension.     

组织支持感与工作投入的曲线关系及其边界条件

作为一种工作资源,组织支持感是员工工作投入的重要预测变量。但是,基于社会交换理论,组织支持感也可能增加员工角色外的投入、减少对工作角色的投入。在一定条件下,组织支持感与工作投入可能存在非线性的关系。采用302名证券行业员工问卷,考察组织支持感与工作投入的曲线关系,进一步探索情感承诺对该曲线关系的调节作用。在检验共同方法偏差的基础上,采用多项式回归对研究假设进行检验。研究结果表明,在控制员工的情感承诺后,组织支持感与工作投入呈显著U形曲线关系。情感承诺显著调节组织支持感与工作投入的曲线关系,即情感承诺高的员工,组织支持感与工作投入呈U形曲线关系;而情感承诺低的员工,组织支持感与工作投入呈显著线性关系。总体而言,研究结果进一步支持组织支持感对工作投入潜在的负面影响,尤其是具有高情感承诺的员工其感知到的组织支持只有超过一定水平后才会对工作投入产生积极的影响。     

Will you trust your new boss? The role of affective reactions to leadership succession

Affective reactions to the departure of work group leaders are proposed as an important determinant of members' trust-related judgments regarding new leaders. A field test of veterinary hospital employees evaluating new leaders revealed that the affective reaction to the departure of the prior group leader predicted trust when there was no history between the individuals. When there was history between the two individuals, the group member's evaluation of the new leader's ability on their prior job was a significant predictor of trust over and above their affective reaction to the succession. The relationships between affective reactions to succession and trust formation were replicated in a longitudinal simulation of trust formation in student groups. The implications of these findings for the study of trust in organizations and leadership succession processes in work groups are discussed.     

Implications of person–situation interactions for Machiavellians' unethical tendencies: The buffering role of managerial ethical leadership

Machiavellianism is a dark personality trait that prompts self-interested manipulation in interpersonal relationships and is conducive to unethical behaviour. Yet Machiavellians (Machs) are also adaptive individuals who tailor their behaviour to the immediate context and feel constrained to manoeuvre selfishly in tightly (not loosely) structured work environments. Drawing on a person–situation interaction perspective, we analyse whether managerial ethical leadership buffers the negative influence of Mach on employees' ethical work intention. Using data from 436 employees of a diverse set of Spanish banking entities, we find that interactions with ethical leaders weaken employees' intention to behave unethically more among high Machs than among low Machs. This investigation sheds light on Machiavellianism in the workplace and explores some actions that can buffer its negative effects on employees' ethical intention.     

员工工作满意度调查问卷的有效性及民营企业员工工作满意度影响因素研究

本研究选取我国浙江杭州和广州深圳市各一中型民营企业员工共780人作为被试,采用自编的民营企业员工满意度调查问卷(问卷由8个分量表构成,共61个项目)探查我国民营企业员工的工作满意度情况及其影响因素.结果表明:(1)民营企业员工满意度调查问卷的信度系数r为0.9555,内容效度和结构效度的相关系数均达到了可接受水平,是一个可接受的满意度调查问卷;(2)民营企业员工满意度调查问卷的维度"培训与发展"、"高层管理"、"所在部门"和"客户服务"对员工的满意度具有较大的影响,而"直接主管"、"薪资与福利"和"工作目标与绩效"等对员工满意度几乎没有什么影响;(3)民营企业B(深圳)的员工在所有八个分量表上的工作满意度均显著地满意于民营企业A(杭州)的员工的工作满意度;(4)无论是在总体水平上还是在各个分量表上,男员工的工作满意度均显著地高于女员工的工作满意度;(5)在总体水平上,在企业服务两年以上的员工(下简称为"老员工")的工作满意度显著地高于在企业工作2年以下的员工(下简称为"新员工")的工作满意度.具体地说,老员工在"所在部门"和"高层管理"两个维度上的工作满意度显著地高于新员工,而在"工作目标与绩效"、"直接主管"、"培训与发展"、"薪资与福利"以及"客户服务"等维度上,两者没有显著的差异.     

Leader-member exchange and organizational citizenship behaviors: Contextual effects of leader power distance and group task interdependence

In this paper we explore the context of the relationship between leader-member exchange and organizational citizenship behaviors (OCB). We maintain that workgroup leader's power distance and the extent of task interdependence in the group exert cross-level effects on the LMX-OCB relationship. We assert that leader power distance attenuates the relationship between LMX and OCB, and this effect is stronger in workgroups with high degree of task interdependence. Results of hierarchical linear modeling analysis of data gathered from 245 employees nested in 54 workgroups supported our hypotheses. LMX-OCB relationship was weaker in workgroups led by high power distance leaders. Further, the three-way cross-level interaction between LMX, leader power distance and group task interdependence demonstrated that the tendency for LMX to have a stronger positive effect on OCB when leader power distance was low rather than high was more pronounced in high task interdependence teams.     

领导-部属交换对员工工作压力的影响及其中介机制研究

以企事业单位的中基层管理人员的270份问卷为样本,采用多元回归对领导-部属交换对员工工作压力的影响及其中介机制进行分析研究。研究结果表明,领导-部属交换与员工工作压力为U型相关,与员工的领导支持感、工作满意度均为直线相关关系;领导支持感在领导-部属交换与工作满意度中起部分中介作用;工作满意度与员工工作压力为U型相关。研究结果为领导-部属交换负面效应的研究提供了中国情境下的经验验证,有助于把握领导-部属交换与员工工作压力的负面效应的作用方式和途径,使领导者意识到在实践中要关注"圈内人"身心健康,提高"圈外人"的领导-部属质量以降低员工的工作压力。     

Expansion-oriented job crafting and employee performance: A self-empowerment perspective

Taking a self-empowerment perspective, we investigated the mediating impact of psychological empowerment on the relationship between expansion-oriented job crafting behaviors (seeking resources and seeking challenges) and job performance. We also examined the moderating role of perceived overqualification on the proposed mediation model. Data were collected from 519 employees and their direct supervisors who work in 69 small and medium-sized enterprises (SMEs) in Turkey. As the data had a nested structure, we used hierarchical linear modeling (HLM) to analyze the multi-level data. The results show that psychological empowerment mediates the relationship between expansion-oriented job crafting behaviors and job performance. The analyses also provide support for the moderating impact of perceived overqualification. The conditional indirect effect of seeking challenges on job performance is stronger for those employees who feel overqualified for their jobs.     

Proactive coping with job insecurity: Is it always beneficial to well-being?

With reference to conservation of resources theory, the authors explored the role of proactive coping in relation to both positive and negative aspects of employee well-being (happiness and depression) when confronted with job insecurity. The authors investigated if coping efficiency improves when employees are highly committed to work, that is, when they have a high level of work involvement. Results of tests with samples of 162 Austrian and 444 Taiwanese employees revealed that, overall, proactive coping was positively related to employee well-being if the perception of job insecurity was low. However, in the case of high job insecurity, the beneficial effect of proactive coping was present only among employees with high work involvement. The interaction was significant for feelings of depression in the Austrian sample and for feelings of happiness in the Taiwanese sample. The findings suggest that if a person experiences job insecurity, the efficiency of proactive coping might depend on the person's work-related attitudes and beliefs, such as work involvement, that serve as coping resources.     

The Link Between the Quality of the Supervisor–Employee Relationship and the Level of the Employee's Job Satisfaction

This study explores Leader–Member Exchange Theory (LMX Theory), which theorizes when leaders and followers have good exchanges or high quality effective LMX relationships, they share mutual trust, feel better, accomplish more, and the overall unit performance within organization is enhanced. The specific focus of this study is on whether high-quality leader member exchange is positively related to job satisfaction, which can lead to positive outcomes for organizations and ultimately provide organizations the solution to remaining competitive in this new economy. The findings were discussed from the perspective of the advantages available to organizations relative to the many positive organizational outcomes that result from high-quality effective LMX and individual job satisfaction for employees.     

Relative deprivation among employees in lower-quality leader-member exchange relationships

Leader-member exchange (LMX) theory posits that leaders develop special relationships with certain employees. By and large, prior studies have emphasized the positive aspects of LMX for employees who have high-quality exchange relationships with their supervisors (e.g., higher job satisfaction, career success). However, given the benefits that tend to accrue to employees in high-quality exchange relationships, workers who have relatively low-quality exchange relationships with their supervisors are likely to be frustrated when they compare their situation to that of their peers. Using the framework outlined by relative deprivation theory, this paper develops a theoretical model identifying when employees with relatively low-quality LMX relationships are most likely to feel aggrieved. In addition, this paper discusses the factors that may determine how employees respond to feelings of relative deprivation that arise from their LMX relationships. Directions for future research that empirically examines some of these propositions are discussed as well.     

Does valuing androgyny and femininity lead to a female advantage? The relationship between gender-role,transformational leadership and identification

The notion of ‘think manager–think male’ has been demonstrated in many studies. The current study examines whether leaders are perceived as more effective when they have ‘feminine’, ‘masculine’ or ‘androgynous’ characteristics, and how this relates to the leader's and followers' sex. Using carefully matched samples of 930 employees of 76 bank managers, we studied the relationship between managers' gender-role identity (perceived ‘femininity’, ‘masculinity’ and ‘androgyny’) and how this relates to leadership effectiveness in terms of transformational leadership and personal identification with the leader. Our findings show that among both male and female leaders, ‘androgyny’ was more strongly related to transformational leadership and followers' identification than ‘non-androgyny’, and that leaders' ‘femininity’ was more strongly related to leadership effectiveness than ‘masculinity’. Furthermore, the results show that women paid a higher penalty for not being perceived as ‘androgynous’ (mixing ‘femininity’ and ‘masculinity’), in comparison to men with regard to personal identification. When examining same- versus cross-sex relationships, we found that ‘non-androgynous’ male managers were rated higher by their male employees than by their female employees. Our findings suggest that women and men who are interested in being perceived as effective leaders may be well advised to blend ‘feminine’ and ‘masculine’ behaviors, and even more so when they are in situations of non-congruency (i.e., women in leadership roles and leading in cross-sex relationships). We discuss the implications of these findings for both theory and practice.     

The interactive effect of leader–member exchange and electronic communication on employee psychological empowerment and work outcomes

We advance understanding of the role that leaders play in promoting psychological empowerment and positive work outcomes (job satisfaction, organizational commitment and job performance) for employees who engage in a high degree of electronic communication in their job. By integrating leader–member exchange (LMX) theory and theories of electronic communication, we build and test a mediated moderation model in which employees’ degree of electronic communication in their job amplifies the positive relationship that LMX has to psychological empowerment and subsequent employee work outcomes. Based on a sample of 353 early-career professionals employed in a range of different types of organizations, we found general support for the hypothesized model. We discuss the study’s theoretical and practical implications for leading employees in electronically-enabled work environments.