Women's Work,Dirty Work: The Gynaecology Nurse as ‘Other’

This article seeks to explore the world of the gynaecology nurse. This world defines the gendered experience of nursing; that is, women in a women's job carrying out ‘women's work’. It is also a world that receives scant public recognition due to its association with the private domain of women's reproductive health. Many issues dealt with on a daily basis by gynaecology nurses are socially ‘difficult’: cancer, infertility, miscarriage and foetal abnormalities; or socially ‘distasteful’: termination of pregnancy, urinary incontinence, menstruation and sexually transmitted disease. The ‘tainted’ nature of gynaecology nursing gives it the social distinction of ‘dirty work’ but does not deter the gynaecology nurse from declaring her work as ‘special’, requiring distinctive knowledge and skills. Qualitative data collected from a group of gynaecology nurses in a North West National Health Service hospital displays how they actively celebrate their status as women carrying out ‘dirty work’. Through the use of ceremonial work that continually re‐affirms their ‘womanly’ qualities the gynaecology nurses establish themselves as ‘different’, as ‘special’, as the ‘other’.     

Metamorphosis: From ‘Nice Girls’ to ‘Nice Bitches’: Resisting Patriarchal Articulations of Professional Identity

This article explores the random strategies women adopt in resisting patriarchal articulations of their professional identity and the kind of organizational discourses women’s resistance brings about. The focus is on describing the context, dynamics of contradictory tensions and ambivalence inherent in situations of resisting. The article draws upon the authors’ own experiences in academia. In addition to participatory observation, the authors are using themselves as research instruments that enable them to highlight the emotions and ambivalent dynamics in the construction of gendered identities and power relations in organizations. The study indicates that there are several sets of rules in motion in one and the same social situation, such as the rules of organizational behaviour, rules of friendship and the rules of gender relations in public places. By describing two overtly sexualized discourses that women’s resistance brought about, the article highlights that organizational sexuality does not necessarily differ in kind or in degree from ‘street sexuality’ or sexuality in semi‐public places. The study’s findings argue that it is important to extend research to both informal and semi‐formal organizational gatherings. These liminal spaces are important sites of communicative struggles over organizational meanings and identities.     

‘Over the Pond and Across the Water’: Developing the Field of ‘Gendered Organizations’

This article is concerned with the development of gendered organizations as a field of study. It begins by exploring some of the factors that militate against integrating organization studies and gender studies and gendered organizations scholarship over national/continental divides. Increasingly doubtful about whether traditional (mainstream and critical) organization theories will or can adequately address gender, we contend that scholars of gendered organizations should ‘strike out’ on our/their own, ‘boldly going’ into unfamiliar territory to create new, innovative theories, concepts and ideas. We make various suggestions about possible future directions for theorizing and research.     

‘Belonging’ and ‘Otherness’: Sex Equality in Banking in Turkey and Britain

The struggle for sex equality at work has largely been achieved in the developed world, it is claimed. The number of well‐qualified young women entering white‐collar employment and achieving promotion to first‐line and middle management positions now matches or exceeds their male peers. Many young women have high career aspirations and argue that sex discrimination no longer exists. However, this perception is over‐optimistic. Major sex inequalities persist at senior management level in the salaries and benefits offered to female and male staff and in access to certain favoured occupations and sectors of employment. Questionnaires, interviews and documentary evidence from three Turkish and six British banks and high street financial organizations showed that their claimed commitment to equal opportunities by sex was not matched by their practices. Members of managerial elites (who were almost exclusively male) held firm views about the characteristics of ‘the ideal worker’, which informed organizational ideologies, including human resource policies and practices concerning recruitment and promotion. They also permeated organizational cultures, which affected employees’ working practices and experiences. The outcome of these internal negotiation processes was to differentiate between a favoured group of staff seen as fully committed to the companies’ values, who were promoted and rewarded, and an ‘out’ group, whose members were denied these privileges. This distinction between ‘belonging’ and ‘otherness’ is gendered not only along the traditional lines of class, age, sexual orientation, religion and physical ability, but also along the new dimensions of marriage, networking, safety, mobility and space. Despite local and cross‐cultural differences in the significance of these factors, the cumulative disadvantage suffered by women staff seeking career development in the industry was remarkably similar.     

Childlessness and Women Managers: ‘Choice’, Context and Discourses

Childlessness is increasing and might reflect acceptance of diversity, scope for individual choice and a creative ‘social imaginary’ about being feminine without being a mother. Childlessness also appears to have a contextual manifestation arising from the recognition that the long‐hours work culture in many organizations does not support appropriate parenting. A qualitative study of Australian managers reveals the contradictory discourses of childlessness around enlightened equality, maternalism, an elusive, ideal ‘work–life balance’ and individualism. The article explores a contextually nuanced, dynamic, generative theory of agency which does not hinge on the mother–child dyad, in explaining women managers’ choices to remain childless.     

‘Live to Work’ or ‘Work to Live’? A Qualitative Study of Gender and Work–life Balance among Men and Women in Mid‐life

Many contemporary studies of ‘work–life balance’ either ignore gender or take it for granted. We conducted semi‐structured interviews with men and women in mid‐life (aged 50 to 52 years) in order to compare their experiences of work–life balance. Our data suggest that gender remains embedded in the ways that respondents negotiate home and work life. The women discussed their current problems juggling a variety of roles (despite having no young children at home), while men confined their discussion of such conflicts to the past, when their children were young. However, diversity among men (some of whom ‘worked to live’ while others ‘lived to work’) and women (some of whom constructed themselves in relation to their families, while others positioned themselves as ‘independent women’) was apparent, as were some commonalities between men and women (both men and women constructed themselves as ‘pragmatic workers’). We suggest ways in which gender‐neutral theories of work–life balance may be extended.     

From ‘weak’ to ‘strong’ multifunctionality: Conceptualising farm-level multifunctional transitional pathways

Building on normative conceptualisations of multifunctionality as a decision-making spectrum bounded by productivist and non-productivist action and thought, this paper analyses farm-level multifunctional agricultural transitions. First, the paper suggests that it may be possible to categorise different farm types along the productivist/non-productivist multifunctionality spectrum, and that transitional potential from weak to strong multifunctionality often differs between different categories of farms and types of farm ownership. Second, the paper conceptualises multifunctional transitional processes at farm level over time, and introduces the notions of multifunctional path dependency and decision-making corridors, the latter of which can be understood as ‘bundles’ of decision-making opportunities bounded by productivist and non-productivist action and thought. The analysis suggests that system memory plays an important role in defining the likelihood of multifunctional actions, and argues that transitional ruptures—sudden breaks in transitional pathways—often characterise farm-level transitions. The paper concludes by highlighting the methodological challenges awaiting future researchers of multifunctional agricultural transitions.     

‘It's People's Whole Lives’: Gender,Class and the Emotion Work of User Involvement in Mental Health Services

The concept of emotion work has been widely applied to the study of service work. Yet its use in understanding the social dynamics of user involvement in public services remains under explored. Drawing on a study of user involvement in mental health service development, I show its utility for understanding this social and political realm. The article discusses findings from a critical discursive and contextual emotional labour perspective, taking into account organizational and institutional factors as well as social structural dimensions of gender and social class. It shows how discourses on emotion, constructed through articulation of personal experiences of service usage both reflected and constructed the ideological and structural positionings of women service users, while emotional discourse — displays of anger in user involvement forums — worked to constitute traditionally male and ideologically masculine elements of the field, as well as the working‐class identities of some participants. These forms of emotion work, and the ways in which they elicited further emotion management from service users and workers alike, are located in relation to the rules of engagement of user involvement and the bureaucratic institutional forms within which this took place. The article concludes that the emotion work of user involvement ultimately helped to reproduce the dominant institutional and social order, including its gender and class dimensions. Implications for policies and practices of user involvement in mental health services are provided.     

From ‘public health’ to ‘safeguarding children’: British health visiting in policy,practice and research

This study examines the location of British health visiting in contemporary policy discourses concerned with public health and safeguarding children. It argues that professional identity and orientation can be understood through health visiting’s long history of public health work with children and families, which has included an engagement with protecting children. The expansive safeguarding children agenda, which includes the requirement to undertake a progressive universal approach to service provision and which incorporates a broad concept of risk and requires early intervention, has created tensions, particularly given current workforce constraints. The location and visibility of British health visiting in the academic and practice worlds also shape how the profession is understood.     

The Art of Pacifying an Aggressive Client: ‘Feminine’ Skills and Preventing Violence in Caring Work

This article explores the complex interconnection between gender and emotion in the context of client‐perpetrated violence at work, focusing on interviews with and writings by Finnish nurses and social workers to discuss the ‘feminine’ emotional skills that are supposed to prevent violence. The social formation of these skills is analysed with the concept ‘emotional habitus’: emotional skills derive from the socially acquired disposition to manage emotions according to the gendered values of caring work. Emotional habitus, based on the internalized, second‐nature sense of emotional management, is shown to both persuade and enable employees to use emotional skills as assets for negotiating violence. This article discusses the potentiality for active agency enabled by skilful emotional management in violence prevention, bearing in mind the gender inequalities and internal contradictions connected to the social formation and practice of those skills.     

Doing gender in the ‘new office’

This paper investigates how gender is performed in the context of an office setting designed to promote intensive, fluid networking. We draw on an ethnographically oriented study of the move of staff into a new office building constructed primarily from glass, and incorporating open plan offices, diverse collective areas and walking routes. Although the designers aimed to invoke changes in the behaviour of all staff, they conceptualized these changes in masculine terms. We therefore analyse the gender norms materialized by the workspaces of the ‘new office’ and how women responded to these. We suggest that the new office encourages an image of the ideal worker which brings together ways of acting and interacting that have been characterized as both masculine and feminine — active movement and spontaneous encounters, but also intensive face‐to‐face interaction and deep relationship‐building. Women are driven into this mode of working in an uncompromising, almost aggressive way, but a straightforward gender‐based dynamic does not emerge in their responses, with conventional gender characteristics being reshuffled and recombined.     

‘Domestic friends’: women's friendships,motherhood and inclusive intimacy

Based on a qualitative, interview‐based study of friendship, this article examines the specificity of ‘domestic friendships’ between women. Forged from the particular experiences, emotions and challenges of motherhood, they are qualitatively different from most friendships which tend to be based on individualistic connection and self‐expression. Domestic friendships facilitate a specific form of ‘inclusive intimacy’ and shape an expansive experience of domestic life beyond the family or household. They help shape mothers’ sense of self as profoundly relational and interconnected with others, and channel a sense of biographical selfhood whose form and temporality is tied firmly to others’ lives.     

‘Who was the best?’: Power,knowledge and rationality in bilingual girls’ code choices1

This paper examines how pre‐adolescent bilingual girls employ linguistic choices to construct relations of dominance and subordination in a competitive exchange of knowledge and expertise in a pretend‐school activity. Quantitative and qualitative analyses demonstrate that code choices used by the girls to constitute and exploit different sources of power are systematically related to the construction of currently salient identities, prevailing structural constraints, and individual goals and desires. It is argued that even young children act as rational, social actors who actively make strategic and meaningful linguistic choices with the overall aim to achieve optimal outcomes in a given interaction.     

‘The Worst Thing is the Screwing’ (2): Context and Career in Sex Work

This article, and an earlier linked one, focus on the labour process of the modern Western female prostitute. Drawing on available qualitative research from the United Kingdom and Australia, and research undertaken by one of the authors in New South Wales, we argue here that the ways in which individual prostitutes understand themselves, the work that they do and their relationships with clients are at least partly informed by the discursive context of their labour. We seek to highlight the variety of discourses which currently give shape to prostitution in the modern West, and in so doing discuss the ways in which individual workers may engage with these discourses to make sense of their life‐world — for example, whether they understand themselves as victims of patriarchy or as feminist activists. In this second article, then, our focus moves from the encounter between the client and the prostitute to the prostitute's career, and we provide a discussion of the various ways of understanding how and why prostitutes enter the profession, how and why they stay in it, how and why they exit this occupational field and how and why they understand themselves in particular ways following such an exit.     

‘If I Had a Family,There Is No Way That I Could Afford to Work Here’: Juggling Paid and Unpaid Care Work in Social Services

Drawing on three case studies in each of Australia, New Zealand and Scotland, this article explores how care workers employed in the social services sector negotiate their unpaid care responsibilities in the context of lean work organization and low pay. For younger workers, the unrelenting demands of service provision and low pay made any long‐term commitment to working in social services unrealistic, while many female workers experienced significant stress as they bent their unpaid care responsibilities to the demands of their paid work. However, male workers, less likely to have primary caring responsibilities, appeared less troubled by the prioritizing of paid over unpaid care work and less likely to self‐exploit for the job. At the same time, there is a widespread acceptance across different national and organizational contexts that the work/family juggle is a personal responsibility rather than a structural problem caused by the demands of underfunded and overstretched organizations.     

Upsetting ‘Others’ in the Netherlands: Narratives of Muslim Turkish Migrant Businesswomen at the Crossroads of Ethnicity,Gender and Religion

In this paper we use insights from postcolonial feminism to explore the identity narratives of three Muslim businesswomen of Turkish descent in the Netherlands. We identify some of the ways in which contemporary political discourse in the Netherlands constructs Muslim ‘Others’ and discuss how this discursive positioning impacts on the multiple identities these women create for themselves in response. Postcolonial feminism challenges the discursive and material relations of both patriarchy and Eurocentric feminisms, which work together to obscure the rich diversity of women's lived experiences, their agency and identities. By exploring how Othering impacts on these women's multiple identities, we aim to enrich understandings of women's migrant entrepreneurship. These identity narratives, shared by women who each describe quite different ways of experiencing, interpreting and responding to marginalization, shed light on the West's relationship to the Other and reveal some of the underlying relations of power that shape identity.