Team versus individual behavior in the minimum effort coordination game

We compare coordination success of individuals and teams in the minimum effort coordination game. The game is played by groups of either five individuals or five two-person teams with either fixed or random re-matching protocols. When groups are fixed, teams perform at least as well as individuals, if not better, in terms of coordinating to the payoff dominant outcome. But with random re-matching, teams experience pervasive coordination failures. A public recommendation to a strategy or a performance bonus exhorting players to coordinate to the payoff-dominant equilibrium has similar impact on coordination for both individuals and teams playing with fixed matching. However, coordination is far more difficult to achieve with teams playing under random re-matching. Our results have implications for the design of work-groups in organizations.     

Using multiple lines of evidence and independent teams to enhance the credibility of evaluations

The utilization of evaluation findings is an ongoing issue among evaluators. This article presents an approach to conducting evaluations that can be used to enhance the credibility of findings and to facilitate the production of adequate documentation in support of evaluation findings. The concepts of multiple lines of evidence and the use of independent teams are discussed. Use of this approach is expected to improve the utilization of evaluation findings.Two program evaluations that were undertaken at Canada's federal department of Consumer and Corporate Affairs are presented. To undertake the data collection and analysis, these studies were broken into separate “evaluation modules, ” each one undertaken by an independent team. The teams reported to an in-house study director, responsible for weighing the evidence and findings of each of the teams and writing the final evaluation report.     

Mental health service navigation: a scoping review of programmatic features and research evidence

ABSTRACT

Service navigation is a care coordination approach that is designed to resolve barriers and facilitate access to needed services. Originating within primary and specialty health care sectors, navigation models have recently emerged to support engagement with mental health services. Presently little is known about the nature, extent, and research evidence for mental health service navigation programs. To address this gap in knowledge, this study undertook a scoping review to identify, describe, and appraise current models of mental health service navigation. Data sources included PsychINFO, Medline, CINAHL, and Google Scholar. Inclusion eligibility required studies to describe a study design, recruitment strategy, navigation approach, sample characteristics, and study outcomes. Searches were constrained to English language and published after January 1, 2000. Twenty-five studies met the inclusion criteria. Navigation programs targeted diverse populations and were delivered in-person, by telephone, and online. Navigators included peers, paraprofessionals, clinicians, teams, and web applications. Eleven studies reported results from randomized trials, remaining programs employed program evaluation, qualitative, or CBPR methodologies. Common features of navigation programs included engagement, assessment, service identification, referral, and monitoring/follow-up. Current evidence for mental health service navigation is promising, although additional rigorous randomized controlled trials are needed.     

Middle school reform through data and dialogue. Collaborative evaluation with 17 leadership teams

This report describes a 2-year, longitudinal study of one school district's effort to link site-based, collaborative evaluation with formal, centralized program evaluation. Participants formed a research team in partnership with a local university. Team members assisted leadership teams in identifying issues for informal, site-based assessments and then used the information to monitor progress toward established goals. Participants collaborated in designing and conducting informal assessments of student achievement, school climate and safety, discipline, and parent involvement. Leadership teams used these data in developing their school improvement plans. Researchers and administrators used these data to revise the districtwide survey. At the end of the 2-year cycle, analysis of school improvement plans showed that collaborative evaluation is creating a connection between dialogue and data. These 17 middle schools are approaching school improvement in a more integrated fashion by actively involving key stakeholders (students, parents, and teachers) in the evaluation process.     

A remedial strategy for data analysis

Professional evaluators are often called upon to analyze data produced by a catastrophically inadequate evaluation design. This problem is occurring more frequently as accountability pressures force program experts into evaluation activities for which they are not trained. A remedial strategy involving diagnosis of error, application of a corrective procedure and sensitization of program personnel of the need for a more sophisticated stance, is proposed as a solution. A case study is described and the contribution of a remedial strategy to improved evaluation is outlined.     

Der Einfluss von Systemischen Strukturaufstellungen auf Koh?sion, Kooperation, Koordination und Kommunikation in Teams: Eine L?ngsschnittstudie

This article deals with the evaluation of structural team constellations (STC)??a special form of organisational constellation. 67 team members from 14 working teams carried out an STC and were surveyed at three time intervals, by means of a questionnaire, on their estimation of cohesion, cooperation, communication and coordination in the team as well as on their satisfaction with the relationship to the constellator. Stable chronologically increases were noticed in the variables of cohesion and cooperation. For the variables communication and coordination, however, improvements could only be established, between the first and second measurement. Participants who better evaluated the team variables over time were also more satisfied with their relationship to the constellator. Given the low time requirements involved, STCs can be rated as recommendable compared to other team training and team building processes.     

The application of PERT in evaluation of human service programs

In this study a strategy well known to industry. Project Evaluation and Review Technique (PERT), was used to evaluate the community placement procedures in one institution for retarded. Case file review of two samples of residents was used to develop PERT networks showing movements between various living and vocational training settings. Analysis of these networks provided data and pinpointed needed procedural changes to meet the placement objective. The large number of recommendations derived from PERT and supplemental data provided evidence that PERT can be a valuable evaluation package component in institutions for the retarded. Evaluation applications in other human service systems were suggested.     

Reviewing child deaths—learning from the American experience

Current systems for investigating child deaths in England, Wales and Northern Ireland have come under intense scrutiny in recent years and questions have been raised about the accuracy of child death investigations and resulting statistics. Research has highlighted the ways in which multidisciplinary input can contribute to investigative and review processes, a perspective which is further supported by recent UK policy developments. The experience of creating multidisciplinary child death review teams (CDRTs) in America highlights the potential benefits the introduction of a similar system might have. These benefits include improved multi‐agency working and communication, more effective identification of suspicious cases, a decrease in inadequate death certification and a broader and more in‐depth understanding of the causes of child deaths through the systematic collection and analysis of data. While a lack of funding, regional coordination and evaluation limit the impact of American CDRTs, the positive aspects of this process make it worthwhile, and timely, to consider how such a model might fit within our own context. Current policy developments such as the Home Office review of coroner services, the Children Bill and related Department for Education and Skills (DfES) work on developing screening groups demonstrate that strides have been made in respect of introducing a multidisciplinary process. Similarly, the development of local protocols for the investigation and[sol ]or review of child deaths in England, Wales and Northern Ireland highlights an increased focus on multidisciplinary processes. However, key issues from the American experience, such as the remit of CDRTs[sol ]screening panels, the need for national coordination and the importance of rigorous evaluation, can inform the development of a similar process in the UK. Copyright © 2005 John Wiley & Sons, Ltd.     

On participant-observation as a component of evaluation. Strategies, constraints and issues

Described here is a participant-observation strategy employed as one portion of the evaluation research at Family House, a residential treatment program for alcoholic mothers and their children. Major objectives of this leg of a two-legged research design combining this approach with a more standard pre- and post-test strategy were to document and analyze the processes of social development in the new "small society." The ethnographer acted as consultant, with "raw data" generated in the form of daily observations dictated on the rotating basis by staff members over a two-year period. The resulting narrative was coded and analyzed by the anthropologist, utilizing a phenomenological or interpretationist perspective which allowed the "native categories" of significance to emerge and guide the analysis. This novel research strategy is compared with standard ethnographic fieldwork, as well as with pre- and post-test design, in terms of its strengths and weaknesses. Strengths include access to an authentic "inside view" of Family House reality, as well as an unusually rich longitudinal record of daily life in the facility. Problems include danger of contaminating the data by means of the "feedback" provided to reward staff for their cooperation in the research effort. The author concludes, however, that since reactive effects are present in all designs, and since "feedback" is a normal feature of therapeutic milieux, validity is not unusually threatened. Finally, the purposes of evaluation research are scrutinized.     

An evaluability assessment of a West Africa based Non-Governmental Organization's (NGO) progressive evaluation strategy

While program evaluations are increasingly valued by international organizations to inform practices and public policies, actual evaluation use (EU) in such contexts is inconsistent. Moreover, empirical literature on EU in the context of humanitarian Non-Governmental Organizations (NGOs) is very limited. The current article focuses on the evaluability assessment (EA) of a West-Africa based humanitarian NGO's progressive evaluation strategy. Since 2007, the NGO has established an evaluation strategy to inform its maternal and child health care user-fee exemption intervention. Using Wholey's (2004) framework, the current EA enabled us to clarify with the NGO's evaluation partners the intent of their evaluation strategy and to design its program logic model. The EA ascertained the plausibility of the evaluation strategy's objectives, the accessibility of relevant data, and the utility for intended users of evaluating both the evaluation strategy and the conditions that foster EU. Hence, key evaluability conditions for an EU study were assured. This article provides an example of EA procedures when such guidance is scant in the literature. It also offers an opportunity to analyze critically the use of EAs in the context of a humanitarian NGO's collaboration with evaluators and political actors.     

OPTIMAL SOCCER STRATEGIES

This paper examines soccer teams' strategic choices about the extent of offense/defense to adopt in competing with other teams. The sample is European Champions League group stage matches played between 1997–1998 and 2009–2010. We begin by developing a characterization of teams' strategies (extent of offense or defense) using principal component analysis. This is used to estimate the relationship between a team's probabilities of scoring and conceding goals and its chosen strategy. Knowing that relationship, it is then possible to derive a team's optimal strategy, and to study how this varies in different situations (such as playing at home or away). A comparison between optimal and actual strategy reveals that teams appear to adopt more defensive strategies than is optimal. A notable feature of our study is that we model a team as choosing a strategy at the start of each match and also at half time, thereby incorporating a dynamic element. (JEL C23, C72, L83, Z00)     

Comparative influence of political, cost/benefit, and statistical information on administrative decision making.

The influence of three types of evaluation information was studied in simulated decisionmaking situations within a community mental health center setting. Twelve administrators reviewed one of two decision problems (direct services or indirect services funding) and were then presented political, cost/benefit and statistical information. After each presentation, the administrators rated the importance of each type of information for decision making. Only the cost/benefit data were rated as significantly influencing their decisions. The influence of each type was not dependent upon the decision problem, nor to length of time in administrative positions. The results were interpreted in terms of “who says what, how, and to whom. ” If evaluators desire a greater impact on the decision making behavior of community health administrators, they should consider employing a pay off-based evaluation strategy and providing cost/benefit information.     

The development and field testing of a vocational education evaluation model

Reported is the development and field testing of an evaluation model used to evaluate the vocational education programs at the Metropolitan Community Colleges (MCC) of Kansas City, Missouri which can be implemented on vocational programs at other institutions. The model evaluated a vocational program on the following six criteria: (1) program's relationship to job market profile; (2) program's level of community support; (3) program's success in meeting vocational aspirations of clientele; (4) program's success in terms of student performance; (5) program 's cost-effectiveness; and (6) program 's success in reaching the handicapped and disadvantaged. The evaluation model provides a strategy and a set of procedures for assessing the quality of existing vocational education programs of study at any post-secondary institution. The model can be easily and inexpensively implemented, thus providing a data base which is useful for administrative planning and decision making.     

Social media teams as digital vanguards: the question of leadership in the management of key Facebook and Twitter accounts of Occupy Wall Street,Indignados and UK Uncut

Recent protest movements such as Occupy Wall Street in the US, the indignados/15M movement in Spain, and UK Uncut have witnessed the rise of social media teams, small activist groups responsible for managing high-visibility and collective activist social media accounts. Going against dominant assertions about the leaderless character of contemporary digital movements, the article conceptualises social media teams as ‘digital vanguards’, collective and informal leadership structures that perform a role of direction of collective action through the use of digital communication. Various aspects of the internal functioning of vanguards are discussed: (a) their formation and composition; (b) processes of internal coordination; (c) struggles over the control of social media accounts. The article reveals the profound contradiction between the leadership role exercised by social media teams and the adherence of digital activists to techno-libertarian values of openness, horizontality, and leaderlessness. The espousal of these principles has run against the persistence of power and leadership dynamics leading to bitter conflicts within these teams that have hastened the decline of the movements they served. These problems call for a new conceptual framework to better render the nature of leadership in digital movements and for new political practices to better regulate the management of social media assets.     

Der Change Explorer — ein Instrumentarium zur Exploration und Beratung von Veränderungen in Organisationen

The Change Explorer is a multimethod tool for the evaluation of and improvement in the change management process. It has been developed based on an integrative systemic change management theory. The contribution describes the theoretical background and different modules, like the interview with card and structure analysis techniques, questionnaires, and results workshop, performed with the key persons involved in the changes. Flexible application possibilities, high practice acceptance and typical results are shown by three project examples. The first is a scientific research study on changes at the police; the second is an applied evaluation and improvement project of the change management at all important changes of a group of companies, and the third is an explorative study of change management in bicultural teams. The tool promotes common self-reflection under consideration of the different perspectives of the key persons involved. This allows developing improvements in the change management in a workshop of the interview partners, better supported by common experience. Important is here particularly the recording of concrete qualitative information on evaluation criteria and success factors by the interviews besides the assessment of quantitative data.     

Team effectiveness in Non-Governmental Organizations (NGOs) projects

The incorporation of team context into research and practice regarding team effectiveness in NGOs projects is a constant challenge. The research seeks to address the gap and identify the critical determinants of team effectiveness in projects undertaken by non-governmental organizations. Using a systematic process, the study involved both literature and focus group discussions to generate the required items. A total of 157 respondents (Team Members and Team Leaders) were part of the study that filled the questionnaires. Using exploratory factor analysis followed by confirmatory factor analysis, both convergent and discriminant validity was established. The present study found that team effectiveness in NGO social projects has a total of seven dimensions namely: Inter team coordination, community social linkage, team performance, knowledge, skills, and attitudes, leadership communication and engagement, decision making and information sharing, and team formation. There is a significant lack of research on team effectiveness in NGO projects. Where considerably large proportion of research on team effectiveness has focused on the corporate sector, the non-governmental teams have been neglected. This study clearly highlights the determinants that make up team effectiveness in NGOs. The determinants identified will help to specifically look at the effectiveness of teams in NGO projects. The study would help NGOs identify the dimensions in which they may be performing in a weaker manner and direct their energies in improving the factors.     

Coordination and citizen participation

This study investigates the validity of the assumption that coordination and citizen participation are related inversely and, thus, are incompatible as features in the same social service reform strategy. Seventeen social service organizations situated in the same urban area were studied. Data were obtained by structured interview. The concepts of coordination and citizen participation were operationalized by means of scales. The findings support the validity of the assumption noted above. Although interpretations of the findings can be provided, they are post-factum. This implies a need for explanatory research which might be guided by theories of community power structure and of organizational behavior.     

Insights from senior communicators: Navigating obstacles,leveraging opportunities,and leading teams to capitalize on data and analytics

While data, digital analytics, and technology have the possibility of further elevating public relations to a strategic function, many communicators cite barriers, including that many on their teams lack digital data and analytics competency. Researchers interviewed 28 senior-level communicators who have experience working with digital data and analytics. The study sought to examine how communicators are adapting to and leading teams in this data revolution by exploring two primary research questions: (1) What are the perceived opportunities and challenges with digital data and analytics? and (2) How can communicators create an environment to encourage discovery and innovation connected to digital data and analytics? Participants described the challenges of managing vast data streams and alignment, staying current with digital trends and technology, and dealing with the shortcoming of AI tools and algorithms. When asked about opportunities, participants described how communicators are uniquely positioned to align data and analytics efforts to help them understand audiences, foster mutually beneficial relationships with publics, and share stories with these publics and senior counsel that contribute to organizational objectives. Participants said they develop data competency among their communication teams by fostering a creative and curious culture, creating diverse teams, and championing employees. In summary, this study expands understanding of how communicators can evolve and lead in an increasingly data-driven world.     

Multidisciplinary Team Involvement and Prosecutorial Decisions in Child Sexual Abuse Cases

This study examines the impact of multidisciplinary teams (MDTs) coordinated by Children’s Advocacy Centers (CACs) on the prosecutorial decision to accept or reject cases of child sexual abuse (CSA). This analysis is part of an examination of the utility of CACs as it relates to prosecutorial decisions. Case specific information was obtained on all cases with both child protective services (CPS) law enforcement involvement processed through one Texas CAC, serving multiple counties, from 2010 to 2013. For the purposes of this study one county is listed as rural and one is listed as urban. The study site also unofficially serves several more rural counties. The urban county accounts for approximately 75% of all cases processed through the CAC. The final analyses included 553 cases of alleged CSA. Logistic regression was used to evaluate the utility of MDTs and case coordination among law enforcement and CPS as they relate to prosecutorial decisions. The number of participants at MDT meetings was correlated with an increase in prosecutorial acceptance rates by approximately 30%. Prosecutor presence at MDT meetings was correlated with an increase in acceptance rates by approximately 80%. Official case coordination between law enforcement and CPS was not statistically significant. Results of this study suggest that the MDT model provides a useful tool for prosecutors when determining whether to accept or reject cases of CSA, while official coordination may be less impactful.     

A contingent approach to strategy and tactics in formative and summative evaluations

A contingent approach to strategic and tactical choices in formative and summative evaluations is presented. Choices regarding evaluation phases and tactics were found to be dependent on evaluation goals (e.g., whether the evaluation has a formative or summative purpose) and contextual variables. A simulation was designed to pool the judgments of evaluators and users of evaluations to see how they felt evaluation strategy and tactics should change as the situation changes so as to increase the likelihood of evaluation success. Eight panels were constructed to examine eight different situations. The next step in this research is to determine whether following the pooled judgments does lead to greater evaluation success.