Leadership clarity and team innovation in health care

The relationships among leadership clarity (i.e., team members' consensual perceptions of clarity of and no conflict over leadership of their teams), team processes, and innovation were examined in health care contexts. The sample comprised 3447 respondents from 98 primary health care teams (PHCTs), 113 community mental health teams (CMHTs), and 72 breast cancer care teams (BCTs). The results revealed that leadership clarity is associated with clear team objectives, high levels of participation, commitment to excellence, and support for innovation. Team processes consistently predicted team innovation across all three samples. Team leadership predicted innovation in the latter two samples, and there was some evidence that team processes partly mediated this relationship. The results imply the need for theory that incorporates clarity and not just style of leadership. For health care teams in particular, and teams in general, the results suggest a need to ensure leadership is clear in teams when innovation is a desirable team performance outcome.     

How leadership matters: The effects of leaders' alignment on strategy implementation

Research has confirmed that leader behavior influences group and organizational behavior, but we know less about how senior leaders ensure that group and organizational members implement their decisions. Most organizations have multiple layers of leaders, implying that any single leader does not lead in isolation. We focused on how the consistency of leadership effectiveness across hierarchical levels influenced the implementation of a strategic initiative in a large health care system. We found that it was only when leaders' effectiveness at different levels was considered in the aggregate that significant performance improvement occurred. We discuss the implications of these findings for leadership research, specifically, that leaders at various levels should be considered collectively to understand how leadership influences employee performance.     

研发团队共享领导力行为的产生和对创新绩效的作用：基于垂直领导力的影响

 共享领导力是提高多元性、知识型的组织绩效的有效方式，但已有对研发组织领导力理论的研究大都侧重于垂直领导力对创新的影响，对共享领导力关注不足，而共享领导力作为一种随着团队发展而动态形成的领导力类型，已被证明是提高多元性、知识型组织绩效的有效方式；目前将共享领导力作为整体概念的研究思路能从宏观视角把握其作用机制，但不足以从微观层面揭示共享领导力的动态性的产生和作用。        基于领导力行为理论，从7个行为维度对共享领导力和垂直领导力进行解构，考虑垂直领导力的影响，从微观层面研究共享领导力的产生及对创新绩效的作用。运用访谈和参与性观察对4个研发团队进行全生命周期数据收集，通过多案例研究方法和规范的质性分析技术探究共享领导力行为在团队不同发展阶段的形成过程，以及垂直领导力行为对该形成过程的影响。区分创新绩效中的过程绩效、产品绩效和学习绩效，进一步揭示共享领导力和垂直领导力在促进不同创新绩效过程中发挥的不同作用。        研究结果表明，共享领导力不同行为的产生既直接依赖于垂直领导力，又通过依存环境间接依赖于垂直领导力；共享领导力的不同行为并非一次性形成，而是分别产生于团队生命周期的不同阶段，即在团队构建期首先形成跨边界领导行为，在成员磨合期形成激励行为和关怀行为，在规范执行期形成授权行为和变革领导行为；共享领导力行为的这种动态性决定了其直接作用于团队创新的学习绩效和产品绩效，对过程绩效没有直接作用，而垂直领导力行为则对过程绩效具有直接促进作用，并通过共享领导力间接作用于学习绩效。        在理论层面，从共享领导力行为角度分析其产生和作用，从微观层面挖掘其动态特性，解释了共享领导力和垂直领导力在促进创新绩效过程中的替代和互补关系，从而完善共享领导力的动态概念理论，也为后续的动态研究提供新思路。在实践层面，为研发团队管理中依据团队不同阶段和不同类型的创新绩效需求发展不同的共享领导力行为提供理论支持。     

Entrepreneurial orientation dimensions and the performance of high-tech and low-tech firms: A configurational approach

Building on the entrepreneurial orientation (EO)-as-experimentation perspective, we examine how configurations of the EO dimensions (innovativeness, risk-taking, and proactiveness) might lead to high and low firm performance, and how the configurations differ under different firm contexts. We adopted a configurational approach and applied fuzzy-set qualitative comparative analysis (fsQCA) to a sample of 110 UK small and medium-sized enterprises. Our findings show that three (four) configurations can result in high (low)-firm performance, demonstrating that the EO dimensions can contribute to as well as hinder firm performance. Moreover, the configurations leading to the same outcome are distinct between high-tech and low-tech firms, indicating that the impacts of the EO dimensions on firm performance depend on the firm context. Our findings offer useful insights for managers on how to configure the portfolio of firms' entrepreneurial activities to achieve superior performance.     

Communication and trust are key: Unlocking the relationship between leadership and team performance and creativity

Considerable theoretical and empirical work has identified a relationship between transformational leadership and team performance and creativity. The mechanisms underlying this link, however, are not well understood. To identify the intervening processes inherent in this relationship, we experimentally manipulated the leadership style assigned to 44 teams taking part in a resource-maximization task. Teams were exposed either to a leader using inspirational motivation, intellectual stimulation, or a control condition. Our findings reveal important differences between leadership styles in communication and team outcomes (objective task performance and creativity). These results suggest that different dimensions of transformational leadership should be emphasized depending on the outcome sought. In addition, our results provide evidence for a sequential mediation model where leadership influences team outcomes through overall team communication and trust in teammates. This study suggests mechanisms by which transformational leaders may impact team outcomes, which has implications for team building and leadership training.     

Functional leadership in interteam contexts: Understanding ‘what’ in the context of why? where? when? and who?

Research on team leadership has primarily focused on leadership processes targeted within teams, in support of team objectives. Yet, teams are open systems that interact with other teams to achieve proximal as well as distal goals. This review clarifies that defining ‘what’ constitutes functionally effective leadership in interteam contexts requires greater precision with regard to where (within teams, across teams) and why (team goals, system goals) leadership processes are enacted, as well as greater consideration of when and among whom leadership processes arise. We begin by synthesizing findings from empirical studies published over the past 30 years that shed light on questions of what, where, why, when, and who related to interteam leadership and end by providing three overarching recommendations for how research should proceed in order to provide a more comprehensive picture of leadership in interteam contexts.     

HRD,the science of the artificial

Innovation is the bedrock of organizational and national competitiveness across the globe. Leaders of research and development (R&D) teams have an especially important role to play given their direct influence on leading, organizing, rallying, and managing the operations of innovative tasks. However, when it comes to how leaders influence R&D innovation in different contexts, researchers' opinions diverge. This study explores leadership characteristics and their contextual contingencies, using the approach of a multiple case study. This paper is situated in the stream of research focusing on the interactions of leadership and contextual factors in innovation. We collected qualitative data from four highly innovative teams residing in two national laboratories in the US. The results suggest that while leadership demonstrates similarities across the four teams – a simultaneous focus on the internal and external domains, it also displays different characteristics in teams that differ on three contextual factors: funding model, nature of tasks, and team structure. Theoretical and practical implications are drawn.     

变革型领导对R&D团队创新绩效的影响机制研究

R&D团队是企业技术创新的重要组织形式.本研究从变革型领导这一视角探讨了其对R&D团队创新绩效的影响及中介机制.本文运用结构方程模型方法,通过对316个R&D团队样本的实证研究发现,R&D团队领导者的变革型领导风格对团队创新绩效有积极影响,而知识分享与知识整合正是这种影响的中介机制.     

The shared leadership of teams: A meta-analysis of proximal,distal, and moderating relationships

The current meta-analysis examines the relationship between shared leadership and team performance. It also assesses the role of team confidence (i.e., collective efficacy and team potency) in this relationship. Mediation analyses supported the hypothesis that team confidence partially mediates the effects of shared leadership on team performance. We also found support for the notion that shared leadership explains unique variance in team performance, over and above that of vertical leadership. Furthermore, a variety of substantive continuous and categorical variables were investigated as moderators of the shared leadership–team performance relationship. Specifically, the relationship between shared leadership and team performance was moderated by task interdependence, team tenure, and whether performance was objectively versus subjectively measured. Finally, results suggest that the approach used when measuring shared leadership can also play a role in the observed validity. Theoretical and practical implications of these findings are discussed.     

Intercultural differences in issue interpretation: Effects of emotions and framing

The interpretation of strategic issues as threats or opportunities influences strategic actions and firm performance. The extant research identifies cultural differences as an important driver of strategic issue interpretation. Specifically, research from a socio-cognitive perspective shows that differences in cognitive styles across cultures lead to differences in the interpretation of strategic issues by East Asian and Western managers. Based on cross-cultural research on emotions and decision-making, we argue that cultural affordances also lead to differences in emotional experiences and behavioral consequences across cultures which affect the strategic issue interpretation of managers from East Asian and Western cultures in different ways. We theorize that Chinese managers are similarly affected by fear and happiness in their strategic issue interpretation, while German managers are only affected by fear. For German managers, this effect is moderated by issue framing, which is not the case for Chinese managers. A vignette-based decision experiment involving 194 German and 174 Chinese executives offers support for our hypotheses. These findings have implications for cross-cultural research on strategic issue interpretation and for cross-cultural research on strategic decision-making in general.     

Peer performance evaluations in global virtual teams: A longitudinal analysis of surface- and deep-level attributes

Most research on peer performance evaluations (PPEs) has been conducted using co-located teams, assuming that PPEs are static, and focusing on the effects of PPEs, while ignoring how attributes of the evaluated individual influence PPEs, and if PPEs may vary over time. The present study advances this line of research by applying theory on impression formation and Tuckman's team stages model to explore the varying relevance of surface-level and deep-level individual attributes on PPEs across the team's life, and specifically in the context of global virtual teams (GVTs). We used longitudinal data across ten weeks of 831 individuals from 34 countries working in 239 different GVTs. We found that surface-level attributes, such as age and home country reputation, affect PPEs in the early stages of the team project, while the deep-level attributes, such as cognitive ability and English language proficiency, influence PPEs in the late phase of a GVT's life. We also found that cultural intelligence impacts PPEs relatively early on, and emotional intelligence is only relevant for PPEs when the GVT hits critical turning points, while gender influences PPEs throughout the project. We discuss the theoretical and managerial implications of our findings and provide directions for future research on PPEs in GVTs.     

Leadership behaviors and group creativity in Chinese organizations: The role of group processes

In seeking to understand the factors contributing to work group creativity in Chinese organizations, we explored the roles of two different leadership styles (transformational and authoritarian) that Chinese leaders play in group creativity through influencing internal group processes, i.e., collective efficacy and knowledge sharing among group members. We tested our hypotheses with a sample of 163 work groups involving 973 employees in twelve Chinese companies. We found transformational leadership to relate positively but authoritarian leadership to relate negatively to group creativity, mediated by both collective efficacy and knowledge sharing among members within the group. We discuss the implications of these findings for research on group leadership, group creativity and cross-cultural management.     

Cultures have consequences: A configural approach to leadership across two cultures

This research compares the influence of country membership and cultural values (power distance and individualism/collectivism) in a model of LMX and organizational change. The results reveal cultural differences in the relationships among LMX, consultation and affective commitment to organizational change, supporting prior studies. However, there are substantial differences in the moderation of the cultural values in the relationships among the research constructs at the individual level. Our results suggest that understanding national culture and its influence on leadership may be incomplete when we focus only on mean differences at the country level to examine cross-cultural differences. To address this concern, we offer a configural approach to examine the role of culture in a leadership model across two cultures (the U.S. and Korea).     

The effects of leadership change on team escalation of commitment

Although teams benefit from developing plans and processes that boost efficiency and reduce uncertainty, they may become too attached to these plans and escalate commitment when an alternative response is needed. Drawing on theories of team leadership, team processes and escalation of commitment, we propose that a change in leadership can help the team reduce commitment to outdated plans and avoid further escalation over time. Across two studies, we tested and found support for our hypotheses and provide evidence that leadership change can break the cycle of escalation by enhancing leader-driven team reflection and refocusing the team on error correction instead of additional investment. We discuss how the results of these studies extend existing theory and add to our understanding of the important role leaders play in enhancing team adaptation and preventing team escalation.     

A meta-analysis of humble leadership: Reviewing individual,team, and organizational outcomes of leader humility

Humility is a concept grounded in a self-view that something greater than oneself exists. A multitude of disciplines to date have sought to understand how humility impacts leaders, as well as the individuals, teams, and organizations they lead. Despite overlapping research questions, methodologies, and empirical contexts, studies examining leader humility have developed largely in isolation with little overlap between fields. This has created a fundamental divide between micro and macro researchers who suggest that humility is conceptualized as both a mutable behavioral state and a stable leader trait, respectively. We provide a systematic review of research on leader humility at multiple organizational levels of analysis to provide linkages across disciplinary and theoretical divides. We couple our systematic review with a meta-analysis of 212 unique studies, identifying 99 estimates for the relationships between leader humility and numerous individual, team, and organizational variables. Among all variables, we find humble leadership most strongly predicts followers’ satisfaction with the leader and the leaders’ participative decision making. We also find humble leadership does not affect their own job performance or the performance of organizations, but improves the performance of their followers and teams. Building on our results, we call for research across academic disciplines.     

An empirical study of transformational leadership,team performance and service quality in retail banks

The discipline of operations management (OM) has long been offering differing quantitative techniques for improving the efficiency of banking operations. However, there has been a trend in recent years that operations and services of the banking industry are becoming more diverse and unstructured, rendering many traditional OM quantitative techniques less effective in performance improvement. By integrating the literature on banking operations, service quality, leadership style and work teams, we argue that leadership style and team performance are crucial concerns determining the service quality performance of today's banking operations in a team setting. Using data collected from 192 employees from 32 operational teams (a leader and five members in each team) in 15 retail banks in Macau, China, we investigated whether the five dimensions of transformational leadership have an impact on team performance with respect to team cohesion, team leader job satisfaction and team competence; and whether the dimensions of team performance have an impact on such service quality dimensions as reliability and responsiveness. We found that one of the dimensions of transformational leadership and two of the dimensions of team performance have a significant impact on service quality. We discuss the implications of the findings for research and practise.     

Outsourcing and Performance in Entrepreneurial Firms: Contingent Relationships with Entrepreneurial Configurations*

This article develops and examines an empirical typology of entrepreneurial firms, based on organizational and life cycle characteristics. Results indicate five entrepreneurial configurations representing the essential contingent features of age, size, innovation, and governance structure (Elders, Giants, Innovators, and Owners) and one configuration representing a mix of all features (Balanced). We found that (i) outsourcing affected financial performance in entrepreneurial firms and (ii) configurations moderated this relationship. Results support the use of salient contingent features of age, size, innovation, and governance structure to predict outsourcing effectiveness in the entrepreneurial configurations. That is, entrepreneurial firms that aligned their configurational characteristics with outsourcing tended to have greater gains in financial performance. From a resource dependency perspective, managing these alignments has important implications for entrepreneurial firm performance.     

A multilevel model of transformational leadership,affect, and creative process behavior in work teams

We develop a multilevel model to explain how affect and transformational leadership (TFL) influence team creative process behavior. We theorize, in particular, that a dual-level model of TFL, which incorporates both individual-focused TFL (addressing the individual differences of team members) and group-focused TFL (addressing the team as a whole) underlies affect–creativity relationships. We argue moreover that these effects exist across three conceptual levels: (1) within-person, (2) interpersonal, and (3) group. We conclude with a discussion of the theoretical implications and limitations of our model and suggest potential avenues for future research.     

Shared Leadership in Commercial Organizations: A Systematic Review of Definitions,Theoretical Frameworks and Organizational Outcomes

The importance of context has been well established in studies of leadership (Bryman, A. and Stephens, M. (1996). The importance of context: qualitative research and the study of leadership. Leadership Quarterly, 7, pp. 353–371; Pettigrew, A. and Whipp, R. (1991). Managing Change for Competitive Success. Oxford: Blackwell). However, recent reviews of shared leadership have tended to merge findings across commercial and non‐commercial settings, disregarding contextual differences in these distinctive domains. Acknowledging that the challenges of leadership may vary in different organizational contexts, this paper argues that a focused review of shared leadership in commercial organizations (COs) is needed. The authors thus systematically review findings from over twenty years of empirical research on the practice of shared leadership in commercial organizations, critically reviewing definitions, theoretical dispositions and measurement approaches adopted in the field, before evaluating the impact of shared leadership on performance in this context. Findings from commercial and non‐ commercial organizations are then compared, highlighting significant differences in the conceptualization of shared leadership in these distinct settings. Contributing to theory in this field, a framework is developed, mapping the landscape of current research in commercial contexts, revealing critical gaps in our present understanding of shared leadership processes. Consequently, a model summarizing a proposed research agenda for future studies is provided, highlighting the need for such research to focus on the interactions of individuals as they share in the leadership of their team.     

Perspectives on Innovation Processes

Innovation is often thought of as an outcome. In this chapter, we review the literatures on innovation processes pertaining to the invention, development, and implementation of ideas. In particular, we explore how these processes unfold within firms, across multi-party networks, and within communities. Moreover, we identify four different kinds of complexities associated with innovation processes that we label as evolutionary, relational, temporal, and cultural complexities. While one approach is to manage or control such complexities, we draw attention to literatures that suggest that it is far more productive to harness these complexities for sustaining ongoing innovation. We conclude the chapter by highlighting some areas for future research.