The Managers of Social Work: The Experiences and Identifications of Third Tier Social Services Managers and the Implications for Future Practice

John Lawler, University of Bradford Management Centre, Emm Lane, Bradford, West Yorkshire BD9 4JL Summary The article draws on the results of a research project whichexplored management in social services departments from theperspective of third tier managers within those organizations.The article outlines some of the major current debates withinsocial services management and discusses the experiences andidentifications of those managers who were part of the study.The results indicate a fragmentation at this level of management—afragmentation of experience, attitudes and management approaches.The implications of this and other findings are considered asthey affect the areas of: research development; policy development;social work management; social work practice; and social workeducation.     

Trilateral Labour Markets, Pricing and the Demand for Personal Social Services

Correspondence to Dr B. Burkitt, Department of Social and Economic Studies, University of Bradford, Bradford, West Yorkshire, BD7 1DP. Summary The authors examine recent trends in labour markets and employmentexperience, which have altered significantly the socio-economiccharacteristics of social work clients. They argue that thesechanges have reduced the relevance of proposals for the increaseduse of pricing and the introduction of vouchers in the provisionof personal social services. The needs of clients are unlikelyto be met by a further concentration of analytical attentionon such largely unworkable proposals.     

Social Work Influence on the Cautioning of Juvenile Offenders

Summary Data on 254 juvenile offenders known to the police in one innercity area of Bradford were analysed in order to assess the roleof social workers in pre-court decision making. Overall, onlyabout one-fifth of the juveniles or their families were knownto the social sciences department, and social work influencewas limited to these cases. Despite this, the research suggestedthat socialworkers could play a crucial role in keeping juvenilesout of court. However, this role was restricted where socialworkers operated as consultants rather than participants indecision making.     

Keyworkers Re-examined: Good practice, quality of care and empowerment in residential care of older people

Correspondence to Rosemary Bland, Department of Applied Social Science, University of Stirling, Stirling FK9 4LA, Scotland Summary Social work definitions of ‘good practice’ in residentialcare which were originally developed in work with children andyoung people have also been applied to residential settingsfor other user groups, including older people. However, anylink between such elements of practice and positive outcomesfor users has not always been demonstrated. The introductionof market principles and orientations into social welfare inthe 1980s re-defined the social work ‘client’ asa ‘consumer’ with the associated power to make choicesin the area of social care. The success with which such an approachcan be applied to services for people who are very often, notin a position to exercise much choice, is debatable. Alongsidethe notion of the ‘consumer’ or ‘user’of services has grown the ideology of ‘empowerment’of people who use social work services. Drawing on findingsfrom a recent study, this article explores the contributionof the keyworker role to good practice and the empowerment ofolder people living in residential homes. It concludes that,because their understanding of the concept and practice is largelyundeveloped, the role as currently interpreted is not consonantwith good practice and tends rather to reinforce the power ofstaff.     

The Referral Process: A Study of Working Relationships between Antenatal Clinic Nursing Staff and Hospital Social Workers and their impact on Asian Women

P. A. lles. Open Business School, Open University School of Management, Walton Hall, Milton Keynes MK7 6AA. Summary A Study of an intervention in a Bradford hospital antenatalclinic designed to improve working relationships between nursingstaff and hospital social workers is described. A statisticalanalysis indicated that referral rates from the antenatal clinicwere rather low, especially for women of Asian origin. Questionnaireand interview survey data established the importance of nursingstaff perceptions of both the social work role and of Asianwomen clinic users as important determinants of whether nursesmade a social work referral. Survey feedback to social workstaff led to the physical placement of a social worker at theclinic booking-in sessions, in order to improve working relationshipsbetween nurses and social workers and thereby hopefully improvereferral rates. This intervention was relatively unsuccessful,and this relative failure is related to the literature on interorganizationaldevelopment and inter-agency team building in order to identifyfactors which might make for success in inter-agency collaborativeprojects.     

Ethnicity and Caring for a Disabled Child: The Case of Children with Sickle Cell or Thalassaemia

Correspondence to Waqar Ahmad or Karl Atkin, Ethnicity and Social Policy Research Unit, University of Bradford, Bradford, BD7 1DP, UK Summary Services for haemoglobinopathies have been a major site of strugglesfor the black communities, yet the social research literatureon haemoglobinopathies remains patchy and fragmented. We providean overview of the literature on sickle cell disorders and thalassaemiamajor in the broader context of debates on childhood disabilityand chronic illness, and on ethnicity, racism and health care.     

Beyond Social Constructionism: Critical Realism and Social Work

Summary Theories within the social and psychological sciences continueto shape social work practice. However, recent debates withinthese sciences on the shortcomings of ‘social constructionism’,and the attempt to overcome them through a critical realistposition, have so far failed to capture social work's attention.This paper provides a critical overview of these theoreticaldebates, highlighting the shortcomings of social constructionismfor social work. The critical realist challenge to social constructionism,as articulated by the British philosopher Roy Bhaskar, is consideredand its relevance to social work formulated in terms of a returnto ‘depth’ in practice.     

Social Workers' Orientations: an Action Perspective

Summary The established sociological approach to social workers' orientationshas led to a restricted picture of the day-to-day conduct ofsocial workers. Adopting a different perspective, the work discussedhere resulted in an ideal typology of eight orientations. Thearticle describes these types and refers briefly to some propositionsand conclusions that arise.     

Themes and Continuities in Radical and Traditional Social Work

Summary Traditional and radical social work are amongst the principalcombatants in the paradigm-crisis that is alleged to characterisecontemporary social work. In considering the way in which thesetwo theoretical stances approach one of social work's centralproblems—the relationships between the person and society—itis argued that what is revealed is as much overlap as disagreement.This is in part through the subdued radicalism of a traditionalapproach which struggles to comprehend the effects of societyon clients' lives, and in part because radicalism is incorporatedinto prevailing ways of thinking through having to answer thesame questions as social work orthodoxy. It is because of thisthat Marxist social work is shown to be inevitably compromised,though this is not to deny the important contribution of radicalismin providing more satisfactory answers to crucial social workproblems.     

Social Work and the Medical Profession--Arguments Against Unconditional Collaboration

Summary The history and major texts of medical social work emphasizethe need for collaboration with the medical profession. Howeverthere is a less visible history of conflict between medicineand social work. It is proposed that a critique of medicine’scontribution to health provides the foundation for a statementof principles for a social model of health for social work practice.Collaboration with medicine should be negotiated on the basisof such principles, rather than unconditional.     

The 'Subject' in Social Work

Summary Theories of social work are usually defined by reference totheir oppositions regarding the subject in social work and theaims of practice. This position connects up with a dominantview of theories of social work which regards them as opponentsengaged in a struggle to dominate the field. This paper characterizesthis view as a ‘gladiatorial paradigm’ It assaysthe vaidity of this paradigm. lists the main defects, and setsout the case for a structuralist approach to social work.     

Stress and Organizational Culture

Summary The relationship between social work and stress is a complexone which remains relatively under-explored. This paper examinesissues arising from a comparative study of stress in three localauthority social services departments. The main focus is on the human resource management issues underpinningthe experience of social work staff. In particular, the roleof organizational culture is explored and the notion of a ‘cultureof stress’ is introduced. This is a key aspect of thetheoretical account presented. It offers an explanation of theidentified differences amongst the three authorities studiedin terms of the subjective experience of common stressors. The paper concludes with a discussion of the major implicationsfor social work agencies in which such an organizational culturehas developed.     

Some Implications of an Integrated Model of Social Work for Theory and Practice

Summary This paper is an attempt to assess the significance of the introductioninto this country of an ‘integrated’ or ‘unitary’approach to social work. An attempt is made to clarify the relationshipbetween paradigms, theories and models. The author claims thatan integrated approach to social work may represent a shiftfrom a predominantly individualistic conceptual model of practiceto an interactionist one. These conceptual models are comparedand critiques of the integrated model are examined. The questionis posed: is it possible to have an integrated model of practicewithout an integrated theory? Some suggestions are made concerningthe essential characteristics of such a theory and the possiblecontribution of sociology to its development Finally, some implicationsof the model for practice and for social work education arediscussed.     

Conceptualizing Community Social Work--a Response to Alan York

Summary This note takes further the task of conceptualizing communitysocial work begun by Alan York in his paper for the June 1984edition of this Journal. York's approach is criticised firstlyfor unhelpfully conflating ‘community work’ and‘community social work’ and, secondly, for developinga schema unable to satisfactorily theorise the range of communitywork approaches currently to be found within social work. Buildingupon York's suggestion that ‘dichotomous formulations’provide an appropriate way forward for analysing community practice,three, distinct, dichotomies are elaborated, and recommendedas a basis for locating and comparing current approaches tocommunity social work.     

Informal Welfare, Social Work and the Sociology of Welfare

Summary This article seeks to inject some important but neglected considerationsinto discussions about the nature of informal welfare and thenotice social workers should take of it. Following a sketchof how both sociology and social policy have regarded informalwelfare, it is argued that a sociology of welfare which is sensitiveto the definitions held by participants indicates that socialworkers would be wise to seek to ‘tap’ informalwelfare very cautiously. It is also argued that such sociologyneeds to be accorded a more prominent place in social work trainingcourses.     

The Impact of the First Term of the New Labour Government on Social Work in Britain: The Interface between Education Policy and Social Work

Summary This paper considers how far the New Labour educational policyrepresents a clear shift in focus from the policies of the Conservativeadministrations of the 1980s and 1990s. As in other areas ofsocial policy, the paper concludes that current government policyowes as much—if not more—to ‘New Right’ideology than to that of the ‘Old Left’. With anew emphasis on social inclusion, the paper considers the contributionof, and implications for, contemporary developments in educationpolicy and practice for child and family social work in general,and education social work in particular.     

'Low Key Practices' in Social Work. Towards a Socio-historical Method

Summary In this article a ‘socio-historical’ method of analysisand intervention in social work will be developed, illustratedby an example drawn from social work with families, the programknown in France as Action Educative en Milieu Ouvert. Our purposeis to support and encourage what we call ‘low key practices’,which refers to practices in which social workers within theexisting structures of so-called ‘individual social work’attempt to explain the social struggle taking place in the situationsthey are dealing with.     

A Political Critique of Kantian Ethics in Social Work

Correspondence to Stephen A. Webb, Department of Social Work, University of Dundee, DD1 4HN. Summary This paper addresses the Kantian theory of the subject whichis found in contemporary social work discourse on ethics andvalues. It is argued here that the Kantian idea of persons as(i) rational, (ii) autonomous, and (iii) ends-in-themselvesis wholly inadequate to the social work doctrine of ‘respectfor persons’. To show this, we counterpose a Foucauldianview of history, moral codes and theory of the person, and themeaning this can have in the social worker-client relation.This alternative reading claims that social work is essentiallya political practice which is constructed by various discursiveand institutional strategies of power. Therefore, it is suggestedthat social work needs a political reading of its own discourse.To this end we outline a Foucauldian micro-political analysisof the social work ‘subject’ or person as a pointwithin a field of discursive-knowledge based strategies.     

Social Work and Self-determination

Correspondence to Department of Political Science and Social Policy, University of Dundee, Dundee DD1 4HN. Summary Self-determination is a curious concept, related to, but notquite the same as, freedom and autonomy. As an ethical principle,the principle of self-determination bears little relationshipto the way social workers behave. It is used as if clients werebeing allowed a free, independent choice; but clients are subjectto pressure, and the social work relationship is often conceivedwithin a structure of authority. As a guide to practice, theconcept of self-determination ignores the cases where directionis legitimate or desirable. Self-determination can be seen as a professional ideology—aninter-related set of values and ideas. The concept is derivedfrom a number of ideas and values outside social work, but itappears to have little direct relevance to social work in practice.The paper suggests that the concept of freedom may be more usefuland less remote from the realities than ‘self-detemination’is.     

Social Networks and Social Service Workers

Correspondence to Peter Sharkey, School of Law, Social Work and Social Policy, Liverpool Polytechnic, 98 Mount Pleasant, Liverpool, L3 5UZ. Summary ‘Networks’ is a word often used in the discussionof social work practice and within social services departments.It was a word which was central to the Barclay Report (1982)and important within the more recently published Griffiths Report(1988) on community care. It is a word also known to sociologistsand anthropologists through the development of ‘networkanalysis’. There is, however, a fairly wide gap betweenits use within social work and its use within social science.This article tries to explore this gap and the ways in whichsocial science ideas might have some use and relevance to socialservice workers. It does this by using some illustrative datafrom a study done of the personal networks of thirty elderlypeople who were all clients of a social service district office.