Power and Politics in Grievance Resolution: Managing Meaning of Due Process in an Organization

This paper studies the relatively less exploredissue of the actual process of grievance resolution froma political perspective. In a steel plant in India, sixgrievance cases were analyzed from the filing of a grievance to its final resolution. Caseswere reconstructed through semistructured interviews andanalyzed from a political perspective. The sources ofpower of the key actors and their influence tactics vis-a-vis one another were found to determinewhether the case would be decided in favor of or againstthe grievant. The understanding of the dynamics ingrievance resolution was enhanced when we analyzed cases as episodes nested in the ongoingpolitical process of the organization. A comprehensiveunderstanding of political behavior required analysis attwo levels: the explicit dealing with apparent behavior; and the implicit exploring the underlyingconcerns and intents of the actors often manifestedthrough symbols. Implications of multiple levels ofpolitical behavior for institutionalizing due processare discussed.     

The Europeanization of Nordic Gender Equality: A Foucauldian Analysis of Reconciling Work and Family in Finland

In this article, we analyse the case of reconciling work and family as a particularly illuminative example of the effects of soft Europeanization. We focus on one particular policy instrument of the EU, namely projects co‐funded by the European Social Fund (ESF), which have sought to develop family‐friendly arrangements in Finnish workplaces. Our analysis suggests that this soft law instrument can result in significant changes in member states, even in cases where the member state's own policy is well entrenched. Theoretically, our contribution is to connect soft Europeanization to the Foucauldian theory on power, and the literature on Analytics of Government specifically. From this perspective we argue that the ESF development projects function as Foucauldian ‘technologies of involvement’. We find that by stabilizing and normalizing project techniques and managerial rationalities untypical for previous gender equality and work–family policies in the country, the ESF projects in our case partly challenge some established principles of Nordic welfare policies, such as universalism and state responsibility for welfare measures. Moreover, as ESF projects have managed to involve mainly female‐dominated organizations and women as participants, we pose the question whether this kind of soft‐law instrument that trusts the self‐regulation capacities of actors can bring about change in gendered conventions.     

Anti-development or identity crisis? Misreading civil society in Meghalaya,India

This paper discusses the complex relationship between civil society and development in Asia by examining the role of ethnic identity in anti-development movements. Local and transnational movements by civil society actors against dams, mines, and deforestation have gained increased attention in academia and activist circles in the last decade, often used as evidence in arguments that development as part of neo-liberalism and/or state-led socialism is faltering. Furthermore, tribal, indigenous, and minority communities are often portrayed as having a closer relationship to the environment, which is seen as instrumental in their opposition to development projects. While agreeing with these arguments to some extent, this paper examines the local context of anti-development movements using research from fieldwork in the Indian state of Meghalaya and argues that struggles over development projects are also struggles over ethnic identity. In Meghalaya, civil society actors from the Khasi ethnic group have opposed several large development projects on the +grounds that these projects will attract labourers from Bangladesh and other parts of India, threatening the survival of the Khasi ethnic group. Damage to the environment, livelihoods, and loss of land are rarely a concern. The failure to recognize the influence of ethnic identity politics in critiques of development raises the risk of misreading both the extent of anti-development sentiments in civil society and the potential for development projects to be reframed by proponents into an acceptable ethnic guise. Furthermore, the actors contesting development through identity politics are overwhelmingly from urban areas, leaving rural people with limited access to civil society. This paper attempts to add a critical perspective to current literature on development and civil society using empirical examples from one of the least researched regions in Asia.     

Family Man or Conqueror? - Contested Meanings in an Engineering Company

This paper explores significant symbols within a multi-national company called Engco . First, the metaphor of Engco as a family was prevalent among middle and junior managers. Second, there was a corporate image conveyed by top management through glossy publications, a masculine image of conquering competitors and the physical environment. These contradictory symbols appeared to co-exist at different levels of the organisation. Third, a symbol that appeared common to the entire organisation, although increasingly contested, was that of engineering, an image generally associated with male actors. Fourth, more equivocal, were references to a 'golden age' for the company in the post war period, when manufacturing was in its heyday. The paper discusses how these symbols worked with and against each other. All the symbols were found to differing degrees to shape particular constructions of masculinity and femininity within the organisation, which limited the expression of identity of both men and women. The paper suggests that Engco's organisational culture was in flux, and discusses both the role of management at different levels of the organisation as creators and consumers of image and identity, and the organisational construction of gender. The paper takes a symbolic interpretative approach and discusses both the theoretical background and methodology employed.     

Und Immer Noch Einmal: Alfred Schütz, „Die Definition der Situation“ und die (Angeblichen) Grenzen von Rational Choice

The paper is a reply to the critique of Christian Etzrodt in two points, where he was discussing the model of frame-selection which I formulated following some suggestions of Alfred Schutz on the problem of bounded rationality: (1) The model does not exclude at all the processes of the “interactive” and symbolic constitution of social situations; (2) it does in no way rely on the “rationality” of the actors alone. It does, however, assume quite a different mechanism to the assumption of “calculativeness”, usually associated with subjected-expected-utility theory, despite it is based on certain formal assumptions of this theory. The core of the framing-concept is the “match” of typical properties of the situation (i.e. “symbols”) with socially shared mental models, which are part of the identity of the actors. Quite different to the assumptions of Etzrodt, the model thus systematically takes into account the “meaning” of social action and the strength of culture in defining a situation.     

The dilemmas of pro-development actors: viewing state–ethnic minority relations and intra-ethnic dynamics through contentious development projects

Studies of ethnic minority peoples in Asia have long focussed on the relations between ethnic minority communities and the modern state and on the role of development in shaping these relations. This paper is concerned with how ethnic minorities respond to the state-led development. While there are numerous studies focussing on the collective agency of ethnic minorities opposing development projects, few studies consider the agency of pro-development actors. Pro-development actors are usually dismissed as co-opted, manipulated, inauthentic, or elite-driven, yet they can offer crucial insights into understanding state–ethnic minority relations and particularly intra-ethnic minority relations. This paper concentrates on pro-dam actors from the Lepcha minority in the Indian state of Sikkim to make four interlinked arguments. First, examining pro-development actors breaks the homogenous view of state–ethnic minority relations and shifts the focus to intra-ethnic relationships. Second, collective agency of ethnic minorities is not fixed in a particular relationship with the state nor does it have a particular position on development. Third, the long-term experience of development is vital in understanding how ethnic minorities manoeuvre and alter their position on contentious projects. Lastly, analysis of pro-development actors creates major dilemmas for researchers which are not easily overcome.     

Internal communication as power management in change processes: Study on the possibilities and the reality of change communications

Literature on change management has changed over the years. Under the umbrella of change management today frequently holistic approaches are discussed. The special significance of soft factors results from the area of tension of subjective/personal risk assessment of certain groups of actors, which entail comprehensive changes. As change projects depend on implementation by executives and employees, change communications is a form of (internal) strategic stakeholder management. Change communications can be identified as the single part of change management, which focuses on the soft factors that are activated through the change of hard factors. With the management of soft factors the aim is to make a contribution to the enforcement of change goals, i.e. to secure or to regain the management's power. For this purpose 60 PR-agencies in Germany have been polled, as to how they assess the possibilities and reality of change communications. The result illustrates a torn of the agency scene between service and consulting claims, which emphasizes the question, if (internal) communication means the organization of messages and its delivery or also becomes part of behavioral economics with the idea to control the power of management.     

Disabling governance: Privatisation of city markets and implications for vendors’ associations in Kampala, Uganda

Contemporary international models of governance prescribe the devolution of service provision to a range of non-state actors and the adoption of market-oriented policies. This paper explores the politics that have arisen from changes in the governance framework in Kampala, the capital of Uganda. The focus is on the privatisation of the management of city markets and on the relations between the multiple actors involved—private contractors, vendors’ associations, cooperatives and state actors. In particular, the paper looks into the implications of the privatisation process for vendors and their associations. It argues that, while the latter have sometimes adjusted to the changes by turning into cooperative societies or creating their own management firms, increasingly, however, private interests external to the markets are taking over the management functions, sidelining or even repressing, vendors’ associations. The general picture is one of weakening associations and endangered possibilities for broad-based organising and interest representation.     

Traffickers,Brokers, Employment Agents,and Social Networks: The Regulation of Intermediaries in the Migration of Ethiopian Domestic Workers to the Middle East

This paper examines the regulatory regimes surrounding the operations of intermediaries who facilitate Ethiopian women's employment as contract domestic workers in the Middle East. Drawing on empirical research in Ethiopia, Lebanon, and Kuwait, the paper focuses on the commonly observed problem of “regulatory failure,” as states and international agencies frequently fail to achieve their objectives in the regulation of intermediaries of migration. This paper argues that a decentered approach to regulation can provide a productive diagnosis of regulatory failure, one that recognizes how power may be dispersed between social actors and (non‐unitary) state actors and how it is differentially exercised across multiple regulatory regimes within this migration trajectory.     

The Integration of Tradition and Modernity: A Search for an Urban and Architectural Identity in Arriyadh, The Capital of Saudi Arabia

About 40 years ago, traditional villages, towns and cities of the Arabian Peninsula started to lose their regional characteristics and embody modern forms and shapes. Since then, these characteristics have been subject to dilution due to social and cultural changes as well as institutionalized changes imposed by planning and architectural practices. This process creates debates and clashes between tradition and modernity. Projects carried out since 1975 are the least representative of the regional characteristics but do attempt to have urban and architectural identity. This paper argues that all the actors in “design formulation” (clients, architects, urban designers and planners) are trying to use historic elements in the creation of architectural identities. In fact they are making efforts to create urban and architectural identity to substitute regional characters. These attitudes flourished as a result of dynamic cultural, economic, political and ritualistic influences. This paper highlights the importance of urban and architectural identity in architectural and urban projects in Arriyadh, the capital city of Saudi Arabia because such projects create precedents for other Saudi villages, towns and cities. The study identifies the forces behind the initiation, transformation and evolution of the urban and architectural identity and attempts to supplement scholarship in the fields of architecture, urban design, and planning with regard to the role of identity as a tool for improving the spatial quality of the built environment. Architectural identity participates in setting up meaningful schemata which influences human behavior as a cultural process. The paper supports the concern for search for historic symbols which may influence the architectural identity and the quality of perceived environment during the design process of new or transformed physical environments. The paper views the traditional part of the city as an amalgamation of history and economic interests and its symbolic importance seems to be a perfect place for the emergence of different forms of engagement between tradition and modernity. The importance of the traditional part is unique while the importance of continuity of tradition is very likely complementary.     

Introduction: prendre au serieux la culture dans les relations internationales

Culture and international relations are related in all circumstances. On the one hand, if one refers to the discipline of International Relations, culture is an important parameter that influences knowledge production and paradigmatic elaboration. The discipline of IR is therefore culturally situated. On the other hand, when one is dealing with the phenomenon of international relations, it appears as if all social relations, international relations are orientated by the ways of thinking, beliefs and representations of its actors. At the same time, international relations create opportunities for cultural invention in order to regulate the interaction among actors.     

Taking a risk and playing it safe: the use of actors in interagency child protection training

Interagency training in child protection is an important part of engaging professionals in a common approach to their collective responsibility for safeguarding children. Training is a key method for empowering professionals to carry out their complex role in child protection with appropriate knowledge, skills and confidence. In Buckinghamshire, experiential learning involving actors has met with some success as part of the interagency child protection training programme. The following paper proposes the argument for using actors, describes how this is done and evaluates its effectiveness for participants, trainers and actors. It is suggested that this method has ample rewards if properly planned, particularly for practitioners in lessons for practice. A close working relationship must be developed between actors and trainers. Scenarios that seem real can be portrayed and skills can then be practised in the knowledge that no one is really being harmed but valuable lessons for real‐life situations can be learned. A central aspect is learning together in a supportive environment away from a blame culture. Copyright © 2005 John Wiley & Sons, Ltd.     

Needs for rural research in the northern Finland context

The aim of this paper is to discuss the needs and demands which rural research faces at the interface between research and development. The case study area is northern Finland, which constitutes the most remote and sparsely populated areas of the European Union. This paper is based on the tradition of rural research since the 1980s in connection with the development of programme-based rural and regional policy. Rural researchers are desired actors in rural and regional development projects and programmes both at the national and regional level, but their challenge is to fulfil both academic standards of their background research organization and the often very practical needs of local and regional rural development actors. According to the opinions of rural actors in northern Finland, the definition of rural research is somewhat unclear and multidisciplinarity of rural research seems to give a free hand to carry out many kinds of research under the title. The needs and demand for rural research(ers) are quite practical and are mostly connected to the creation of new job opportunities outside primary production and development of villages via proposals given by researchers. The major result of this study is that rural research is highly appreciated both in programmes and among actors on the “field”, although the real role given to research remains unclear in most cases.     

Something new in old Europe?

This paper investigates whether EU research programmes have led to innovations in European social research. This is based on an assessment of a group of EU‐funded projects on the changing nature of work in Europe. EU‐funded projects have contributed to the creation of a European social space for European researchers, but at the cost of consolidating English as the lingua franca of European social research. Such projects tend to involve heterogeneous research actors and are oriented towards policy issues. To some extent they are therefore representative of a ‘Mode 2’ form of knowledge production. More clearly, they have ensured that social research about Europe is no longer simply comparative research. The new EU Sixth Framework Programme on RTD will undermine many of these achievements through its focus on conventional definitions of ‘excellence’ and the insistence on large‐scale research instruments.     

When Futures Meet the Present

In this essay, I respond to Mische's work on projection and the research of future action. Further, I suggest a tri-partite framework of mechanisms—one I have termed "political semiosis"—that allows historical actors to materially and figuratively reorient and realign the past, present, and future in projects of transformation.     

Public Accounts: Defending Contested Practices

Little attention has been paid to how actors account for controversial institutional conduct or contested practices. Relying on a content analysis of letters to the editor, I explore how actors operating in the Habermasian “public sphere” justify the contested practice of linking Native American symbols with sports teams, and suggest that in their rejection of challengers to their definitions of the situation, authors create public accounts. Consisting primarily of justifications rather than excuses, these accounts are of four types: “denial of injury,” “assertion of benefit,” “claim of authority,” and “rejection of challenge.” For those who wish to conduct comparative analyses of contested practices, these concepts may prove useful.     

Analysing networks of networks

We consider data with multiple observations or reports on a network in the case when these networks themselves are connected through some form of network ties. We could take the example of a cognitive social structure where there is another type of tie connecting the actors that provide the reports; or the study of interpersonal spillover effects from one cultural domain to another facilitated by the social ties. Another example is when the individual semantic structures are represented as semantic networks of a group of actors and connected through these actors’ social ties to constitute knowledge of a social group. How to jointly represent the two types of networks is not trivial as the layers and not the nodes of the layers of the reported networks are coupled through a network on the reports. We propose to transform the different multiple networks using line graphs, where actors are affiliated with ties represented as nodes, and represent the totality of the different types of ties as a multilevel network. This affords studying the associations between the social network and the reports as well as the alignment of the reports to a criterion graph. We illustrate how the procedure can be applied to studying the social construction of knowledge in local flood management groups. Here we use multilevel exponential random graph models but the representation also lends itself to stochastic actor-oriented models, multilevel blockmodels, and any model capable of handling multilevel networks.     

Watching the Watch: The UK Fire Service and its Impact on Sexual Minorities in the Workplace

This empirical study in one UK Fire Service explores the experiences of sexual minorities in the workplace, an under‐researched area of diversity, but one that has a growing focus of interest. The article aims to show that the organizational culture has an impact on sexual minorities in a number of different ways. The UK Fire Service is an organization which is fragmented into regional brigades, fire stations and watches (shifts) and it is at the level of the Watch that firefighters interact very closely. This article shows the complexities and dynamics of sexual minorities living and working in the Watch culture in the Fire Service. In particular, it highlights the different dimensions of the Fire Service culture which have an impact on sexual minorities. These are: the work environment, discourse, ways of working, rules, association, signs and symbols.     

Media,Politics and Climate Change: Towards a New Research Agenda

Climate change is one of the most pressing issues of our time, and the media have been demonstrated to play a key role in shaping public perceptions and policy agendas. Journalists are faced with multiple challenges in covering this complex field. This article provides an overview of existing research on the media framing of climate change, highlighting major research themes and assessing future potential research developments. It argues that analysis of the reporting of climate science must be placed in the wider context of the growing concentration and globalization of news media ownership, and an increasingly ‘promotional culture’, highlighted by the rapid rise of the public relations industry in recent years and claims‐makers who employ increasingly sophisticated media strategies. Future research will need to examine in‐depth the targeting of media by a range of actors, as well as unravel complex information flows across countries as media increasingly converge.     

Un‐entwining monological narratives of change through dramaturgical and narrative analyses

The concept of a single reality view of social situations has been problematized and deconstructed in recent critical literature on organizations. However, much of the managerial literature promotes concepts and models of unity, and hence much managerial intent and action is still bounded by convergent and exclusive thinking, within a unified and unifying structure. In critically engaging with notions of unity and convergence in an organizational context, we seek to promote divergent thinking that accepts that organizational actors perceive multiple realities, and that these are not unstructured, but are framed by micro‐level structures that are both constraining of, and constructed within these realities. We apply dramaturgical and narrative analyses to elucidate and elaborate organizational actors' complex realities of the experience of change through tracing and deconstructing the various narrative lines which were intertwined in monological accounts that predominated in the organizational situation from which our illustrations are drawn. The illustrative examples for this paper are drawn from a series of longitudinal interventions within a large public sector organization, investigated through multi‐methods including consultancy projects, structured and unstructured interviews, questionnaires and participant observation. The material drawn from the various interventions has been subject to reflection and critical examination over time and from a number of perspectives.