Talk in organizations: local conversations,wider perspectives

In this paper the relationship between local conversations and wider perspectives in organizations is explored and critiqued initially through an examination of the concept of ‘conversational lamination’ (). It is argued at the outset that the metaphor of lamination promotes an inherently univocal account of the role and status of conversations in organizational settings. This perspective is challenged through the deployment of counter‐metaphors based upon alternative epistemological assumptions (i.e., critical management, postmodernism, and new science). The implications for ethnomethodology and conversation analysis of thinking about the relationship between localised‐interaction and organizational phenomena in a more plurivocal way are discussed. Boden's work on the notion of lamination is then set in a context, showing it as an appropriate and understandable part of her work on bringing ethnomethodology to life for analysts from many different fields.     

Knowledge work and practices of seeing: Epistemologies of the eye,gaze, and professional vision

Much practice within organizations is to some extent embodied in and centered on the visual capacities of the agent, the acting subject. Distinguishing between ‘epistemologies of the eye’, i.e. theories of how knowledge is acquired through visual practices, and ‘practices of seeing’, i.e. theories and studies of how vision and visuality are actually used in everyday working life, the paper points to the need to understand vision and visuality in organizational practice. Using the case of functional magnetic resonance imaging (fMRI), it is suggested that professional vision, i.e. practices of seeing that are shared within epistemic communities, is firstly technologically mediated and, secondly, based on the ability to combine vision, speech, gesture, and other embodied and cognitive resources in order to make sense of the images produced by fMRI technology. The paper concludes that organization theory should examine practices of seeing in greater detail and as part of the project in order to understand how knowledge is constituted and used as a collectively constituted resource within organizations.     

Air canada vs. canadi>n: competition and merger in the framing of airline culture ∗

This paper is concerned with airlines, metaphors and organizational cultures. Specifically the paper seeks to answer the question, ‘why, when so many political and economic commentators are agreed that Canada has only room for one viable airline, has it proven impossible to merge the country's two main commercial airlines?’ To answer the question we draw upon Jenkin's (1994) critical historiographic approach, focusing on the development of the organizational cultures and associated discourses of each airline over time. In the process the paper traces the metaphorical use of the concept of competition in the development of the commercial airline business in Canada. We conclude that the culture of an organization may not, of itself, be enough to explain certain organizational outcomes (e.g., a failure to form a merger or alliance) - particularly organizations that are, in large part, dependent on broad policy concerns, but that broader social discourses (e.g., government policy), mediated by specific organizational cultures, may be the major influence.     

Adolescents’ Views on Families as Metaphors in Hong Kong: Implications for Pre‐counselling Assessment

This interpretative study aims to offer metaphors that describe family meanings from the adolescent’s perspective by encouraging them to give a metaphor with their own explanation on a self‐administering essay form. This study has three objectives: to explore the family meanings as a metaphor from the Hong Kong adolescent’s perspective; to reveal any common and unique features of these metaphors; and to search for the possibilities of collecting metaphors from adolescents as a pre‐counselling assessment tool. The 12 participants for this study were referred to me for family counselling because of poor self‐esteem, loss of life goals or ineffective relationships with their parents. Based on the 12 metaphors, the following five themes can be discerned: (i) gender role in a family, (ii) Chinese culture in a family, (iii) heat in a family, (iv) security in a family and (v) the family as honey and a loan company. Based on the above five themes, there are some common metaphors (e.g. a warm place, honey, a shelter, a boat shelter, a chick and a hen, a volcano, a fire, an oven and a loan company), trans‐cultural and unique metaphors (e.g. a wet market and ‘Kung Fu’ experts), and those that are culturally specified. Both strengths and limitations of collecting and analysing metaphors were discussed.     

The body without organs: nonorganizational desire in organizational life

In an attempt to challenge the status of the organizational, this paper proposes a ‘nonorganizational’ turn towards embodiment and desire. Introducing and critically discussing Deleuze and Guattari's () notion of the ‘body without organs’ (BwO), it argues that this may improve organization theory's opportunities to think about the forces of embodied desire that disrupt, undermine and escape organization, upset the homogeneity of organizational life, and overpower organizations to such an extent that they cease to be organizations. Rather than adding more ‘organization’ to ‘organizational life’, this may be a way to put more ‘life’ into it. And rather than deeming organization more powerful, this may be a way to recognize its limitations and fragility.     

More Than Protest: Further Explorations of Alternative Metaphors in Narrative Therapy

In the experience of non‐narratively trained therapists, as well as some narratively trained therapists, the ‘protest metaphor’ for framing externalising conversations retains signature status. Yet this metaphor does not adequately represent the breadth of narrative work. As therapist and client reflecting on our joint work, we explore what using a range of metaphors offers to narratively informed therapeutic work. The concept of ‘resistance practices’ from Stacey (1997) is revisited, alternative metaphors employed in externalising conversations are reviewed, and power is re‐examined. We then review the effects on practice that ensue from drawing on a range of alternative metaphors, illustrating our account with extracts from letters and comments on sessions.     

Organizing Gender? Looking at Metaphors as Frames of Meaning in Gender/Organizational Texts

This article examines the ways in which the writing of gender and organizational theory has made use of metaphors to frame understanding about gender and gender relations. Key examples of different theoretical approaches to explaining gender difference within organizations are analysed as texts, to explore the ways in which rhetorical devices play a crucial role in constructing knowledges about women, men, and organizational life. In particular, three metaphors are uncovered: those of space, time and the sexual body. These have important connections with metaphors embedded in ‘mainstream’ (masculinist) organizational theory and are thus shown to construct our understanding of gender in particular, and somewhat limited, ways. However, in the second half of the article, alternative significations of these metaphors are explored. These suggest other readings which may open up the ways in which women, men and gender relations are framed within gender/organizational theoretical texts.     

Military,masculinity and mediated representations: (con)fusing the real and the reel

In this paper I argue that it is time to rethink the military within Management and Organization Theory. The starting point for this discussion is a juxtaposition of the (lack of) study of the military within Management and Organization Theory compared with the recent (and sustained) interest in depicting war, the military and the military subject within popular culture. I argue that the military is a gendered and gendering organization that has wider discursive effects on the lived experience of masculinity. Having laid down these conceptual claims, I then argue for the value of film, and popular culture more broadly, as an important source of ‘knowledge’ about organizational life. To elaborate this claim, I conduct a close reading of four films that represent post‐Cold War conflicts and identify three recurring themes that tell particular ‘truths’ of the experiences of the contemporary military organizational subject. I conclude that there is something meaningful and relevant in the contemporary popular culture of war that can help address the limitations of the exploration of the military within Management and Organization Theory.     

Seeing Red,Tasting Blood: Sensual Citizenship on Christmas Island

Christmas Islanders participate together in blood metaphors, drawn from the island's biotic life. These metaphors proceed along specific sensual lines such that, in and through participation in this shared sensual citizenship, the identity category ‘Christmas Islanders’ is yielded. Pan-islandic sensory citizenship is based on participation in a highly visual and rhythmic auditory Christmas Island sensorium and other specifically ethnic relationships to the Island proceed primarily along the sensory lines of taste. Participation in particular sensory registers of island life is key in locating Christmas Islanders precisely as such, and is equally important in creating and maintaining ‘senses’ of ethnic difference between them. At the same time as local people participate together in pan-islandic metaphors, some ethnic groups have made sensory connections with the island that are not made by others. These connections are instrumental in locating islanders of particular ethnic membership as ‘native’ (over local), or as damaging to pan-islandic identity.     

A place for mobility in metaphors of youth transitions

ABSTRACT

Metaphors are central in the study of youth; in fact, it has been argued that ‘youth’ itself could be considered a metaphor. In a recent assessment of transition-related metaphors, Cuervo and Wyn [2014. “Reflections on the Use of Spatial and Relational Metaphors in Youth Studies.” Journal of Youth Studies 17 (7): 901–915.] have noted that such metaphors as ‘niches’, ‘pathways’, ‘trajectories’ and ‘navigations’, often contain an element of movement. However, it is still under-debated how we can systemically incorporate mobility into the study of young people to capture the precarity characterising their lives (a), but also heuristically link to metaphors used to describe the changing shape of careers of young people (b). Indeed, scholarship on ‘boundaryless careers’ and ‘peripatetic careers’ appear to have developed separately from the youth-related literature, albeit dealing in part with similar issues. Departing from Furlong’s work on metaphors in youth studies, this article interrogates potential for intertwining research lines within the growing debate on mobility in youth transitions. The article develops at a conceptual level; however it takes on Furlong’s legacy in the sense of contributing to a youth research agenda which is attentive to both the creation of new imaginative categories for the study of current conditions of youth, and the challenges that emerge in discursively positioning youth in society.     

Italo Calvino and the organizational imagination: Reading social organization through urban metaphors

This article explores the way in which uses or abuses of urban metaphors can inform differing polities and ethics of human organization. From its earliest inception, the city has taken on a metaphorical significance for human communities; being, at one and the same time, a discursive textual product of culture and, reciprocally, a provider of artefacts and architecture that produces culture and meaning. The city can be interpreted as a trope that operates bidirectionally in cultural terms. It is a sign that can be worked to serve the principles of both metonymy and synecdoche. In metonymical or reductive form, the city has the propensity to become weighty and deadening. The work of Michael Porter on competitive strategy is invoked to illustrate this effect. In the guise of synecdoche, on the other hand, the city offers imaginative potential. Drawing inspiration from the literary works of Italo Calvino (in particular, his novel Invisible Cities), the article attempts to reveal the fecundity of the city for interpreting technologically mediated organizational life. Calvino's emphasis on the principle of ‘lightness’ provides a link to the social theoretical writing of Boltanski and Chiapello on the ‘projective city’. A synthesis of these two stylistically different literatures yields a novel way of critically approaching and understanding the reticular form and emerging ethics of contemporary human organization.     

Managing cohesion in transnational organizations: an introduction

Aesthetic approaches seek to enrich knowledge about the ‘sensible’ aspects of experience. The ‘aesthetic dimension’ of shipboard organizational life is evoked and co‐created through multiple aesthetic categories such as the agogic, the sacred, and the sublime rendered through multiple sensory experiences of life aboard. A researcher and sailor‐informant co‐authored aesthetic reading contributes to a growing niche of aesthetic‐based research within organization studies. Our article explores collaboration as an important element of the aesthetic project. Possibilities for future aesthetic inquiries are also considered.     

A room with a view: a metaphor analysis of Vietnamese women’s representations of living with depression using photo elicitation

Depression is complex and it is known that how people name and give meaning to this experience when they are from cross cultural backgrounds differs to that of dominant Anglo cultures. Yet surprisingly very little is known about the naming and meaning-making conventions particularly for Vietnamese communities. In Anglo cultures, people commonly describe their experiences of depression as ‘travelling through dark tunnels toward a light’; ‘climbing out of a hole’; ‘a black dog’, and the ‘descent of a black cloud’. These metaphoric representations provide us with visual messages and new meanings about the experience of depression and how it impacts individuals. In this article, we describe a study that aimed to examine if a photo elicitation method could provide a group of women from Vietnamese backgrounds with another language set by which to represent their experience of depression in the face-to-face interview context. Women were provided with a digital camera and asked to take a minimum of 10 photos about their everyday experiences of living with depression. Recruitment and face-to-face interviews were completed with an interpreter already known to participants employed at the community health centre. Participants were asked to select five key photos for discussion within the interpreted interview. In the following article, a metaphor analysis is presented to reflect on how the photos enabled further insight into Vietnamese women’s representations of living with depression and examine the application of this participatory visual method for cross cultural research settings.     

Masculinity and the Biographical Meanings of Management Theory: Lyndall Urwick and the Making of Scientific Management in Inter‐war Britain

This article explores the biographical shaping of management theory. Using the British management theorist Lyndall Urwick (1891–1983) as a case study, it argues that existing understandings of the history of management studies are limited by their lack of attention to the emotional a priori of theory production. For men such as Frederick Taylor or Urwick, the work of composing management theory for a public audience was intimately connected to events and experiences in the private life. Theorizing addressed emotional dilemmas even while it strove to construct a separation between the personal and the organizational. Management theories are not only historically, socially or discursively constructed, but can be read in terms of the evidence they provide about individual subjectivity. Psychoanalytic concepts can help illuminate such relations. Theorizing can be seen as a form of play: as something which, in D.W. Winnicott's terms, takes place in the space between the psychic reality of the ‘me’ and the external world of the ‘not me’. The ‘classical’ administrative theory represented by Taylor, Fayol and Urwick sought to create organizational structures which could stand apart from, and allow the management of, individual personalities. It simultaneously insisted on the status of theory as the ‘not me’; that is, as a product which was not shaped by personal experience, but which constituted objective knowledge. The illusion of theory as a largely external, social product persists in much management and organization studies today. This article challenges that social determinism, first, by showing how Urwick's theories addressed issues of separation and intimacy, and second, by placing Urwick's work in the context of his relations with women.     

War and peace on the land: An analysis of the symbolism of organic farming

This paper examines the role of the theatre metaphor in both resolving and aggravating the tensions inherent in managing the modern zoo. As the mission of zoos has evolved from the point of view of management, from a “stamp collection” approach, through habitat design and education, to the breeding and preservation of endangered species, perceptions of the general public and more importantly, the municipal departments to which zoo directors report, have not kept up. This has resulted in a tension between inner mission and self-presentation, between marketing/fundraising activities and the animal management activities which shape the day to day work and future plans of zoo workers. This paper examines one case in particular . . . that of the Northern City Zoo, in Canada. It explores the significance of using organizational metaphor to explicitly manage diversity and transition. In particular it discusses the role of theatre metaphors as simultaneously signalling conflict within the organization and providing a “liminal” period for transformation.     

Global human mobility and knowledge transfer: Highly skilled return migrants as agents of transnational learning

Global human mobility constitutes a key mechanism for knowledge transfer. This study examines the micro-dynamics of knowledge transfer in the developed-developing country migratory context. It highlights the agentic role of return migrants in transforming overseas learning into relevant knowledge in their home contexts. Drawing on situated and relational theories of knowledge and learning, the study views knowledge transfer as a relevance discovery process. It looks at a group of highly skilled migrants who had returned from developed countries to Ethiopia. Despite their high skill, the focus of knowledge transfer was mostly in non-technical fields that include a broad range of organizational knowledge and work practices. These were made relevant to the local context through the returnees’ ‘work of reconciliation’, involving ‘engagement’, ‘alignment’ and ‘imagination’. The study challenges the standard assumption of a one-way linear flow of knowledge from developed to developing countries. It sheds new light on the migration-development link by highlighting the ‘aspirational’ aspect of migrant transnational learning.     

Routine deaths: fatal accidents in the oil industry

This paper is a study in the relatively neglected field of the Sociology of Accidents and is concerned with fatalities in the UK Offshore Oil Industry. The purpose of the paper is to demonstrate the social and organizational causes of these accidents. Common sense and expert opinion both present industrial accidents as products of extra organizational abnormality but evidence from this research locates the causes of accidents in work organization and dependence on bureaucratic rationality. In particular it is shown that the hazardous situations in which the accidents occurred were themselves largely the products of two aspects of the formal organization of work, the 'speed-up’and the practice of ‘sub-contracting’. It is demonstrated that the common sense equation of the‘normal’and the‘routine’inhibited recognition of the organization causes of these accidents. Finally it is argued that, since there is little support for the view that the accident were produced by unique working conditions in the offshore industry, it is therefore likely that the causes of accidents in this industry will be found to exist in other industries.     

Family Therapy: Inner,Outer and the Issue of Pathology

This paper sets out to examine the relationship between ‘the inner’, ‘the outer’, and ‘the issue of pathology’ in the family therapy field. It begins with the observations that ‘pathology’ has become a rarely mentioned issue in family therapy, and ‘what is wrong’ is increasingly located in ‘the outer’: the family ‘game’, ‘linguistic activity’ or ‘the cultural discourse’. At the same time, family therapy often hosts forums in which presenters are ‘attacked’ for not seeming to hold the ‘correct view’. The paper considers these phenomena in tandem, looks at the matter of ‘method’, and applies James Hillman's critique of psychoanalysis to family therapy. The suggestion is that family therapy has been blinded by its own metaphor of ‘seeing’, symbolised and literalised in the one way screen. Alternative metaphors privileging intuition, feeling and aesthetics are put forward, before discussion points are raised, and before this paper on therapy concludes poetically, or this paper concludes that therapy may be poetry.     

Politics and Positionality: Engaging with Maps of Meaning

This article considers critical social work education within the context of the challenges associated with the increasingly neoliberal, corporate and competitive nature of higher education and human service provision. The metaphor of maps is used as a framework for exploring the potential for transformational learning opportunities associated with alternative ways of thinking about teaching and learning. Countering the neoliberal tendency to depoliticise, metaphors of maps and map-reading, as discussed here and applied to social work education, evoke diverse perspectives and engagements in relation to the politics of knowledge, knowing, theory and practice. In emphasising the partiality of knowledge, the indivisibility of the ‘knower’ and the ‘known’ and, as such, the personal and the professional, efforts to cultivate critical consciousness, thus, enable different conversations. The central premise of this article is that in offering opportunities for engagement which open up rather than close down the space for meaningful dialogue, educators may contribute, in profound ways, to both student development and the (re)shaping of public discourse.     

Eine neuer Weg zur Beschreibung beruflicher Leistung: Eigenverantwortung

Self-responsible behavior is introduced as a new part of work performance. It is defined as an organizational behavior, which should be well adapted to a difficult and extra-ordinary situation lacking a well-defined task. A decreasing frequency of clearly defined tasks and roles is observable because of changes due to general restructuring, cutting off hierarchy levels and out-sourcing of major organizational functions. Employees acting in a self-responsible manner face these situations by defining their tasks on their own risk. Other new theories of extra-role behavior (e.g. organizational citizenship behavior, contextual performance or whistle blowing) are classified as either self-responsible or as “carrying out one′s duty” regarding the criteria ‘usefulness for the organization’ and ‘gratuitousness of acts’.