An Ecological Systems Perspective on Mentoring at Work: A Review and Future Prospects

After nearly 30 years as a subject of inquiry, mentoring remains a mainstay in the organizational literature, as relationships are arguably more important than ever to employees' personal and career growth. In this paper, we take an ecological perspective to situate and review topical areas of the literature with the intention of enhancing our understanding of how mentoring outcomes for protégés and mentors are determined not only by individual differences (e.g., personality) and dyadic factors (e.g., the quality of a relationship)—both of which represent the most frequently examined levels of analyses—but also the influences of the people from various social spheres comprising their developmental network, the larger organization of which they are a part, and macrosystem factors (e.g., technological shifts, globalization) that enable, constrain, or shape mentoring and other developmental relationships. Our review examines multi-level influences that shape mentoring outcomes, and brings into focus how the study of mentoring can be advanced by research at the network, organizational, and macrosystem levels. To help guide future research efforts, we assert that adult development and relational schema theories, Positive Organizational Scholarship, a social network perspective, signaling theory, and institutional theories can help to address emerging and unanswered questions at each ecological level.     

The folly of theorizing “A” but testing “B”: A selective level-of-analysis review of the field and a detailed Leader–Member Exchange illustration

Leadership research has recently begun to emphasize the importance of examining the level of analysis (e.g., individual, dyad, group, organization) at which phenomena are hypothesized to occur. Unfortunately, however, it is still not commonplace for theory to clearly specify, and for investigations to directly test, expected and rival level-of-analysis effects. This article first selectively reviews a cross-section of theories, models, and approaches in leadership, showing generally poor alignment between theory and the level of analysis actually used in its testing. A multiple levels of analysis investigation of the Leader–Member Exchange (LMX) model is next presented. This theory has as its foundation the dyadic relationship between a supervisor and his or her subordinates. Yet, less than 10% of published LMX studies have examined level of analysis—and none has employed dyadic analysis. Using within- and between-entities analysis (WABA) and two different samples, four LMX level-of-analysis representations are tested, which involve monosource data; three of these models are then tested using heterosource data. Overall, good support is found for the LMX approach at the within-groups and between-dyads levels. Implications for aligning theory with appropriate levels of analysis in future research are considered.     

Effects of relational schema congruence on leader-member exchange

Drawing on social exchange processes in leader-member exchange (LMX), we posit that expressive relational schema (ERS) and instrumental relational schema (IRS), which refer to knowledge structures in social exchange processes, act as antecedents of follower-rated LMX. Specifically, we discuss how leader-follower relational schema congruence/incongruence informs follower-rated LMX. Using polynomial regression models, we analyze 205 leader-follower dyads and test the congruent/incongruent effects on follower-rated LMX. The findings show that ERS congruence has a positive effect on follower-rated LMX, while IRS congruence has a negative effect on follower-rated LMX. Results also demonstrate that ERS incongruence impairs more follower-rated LMX than does ERS congruence, and IRS incongruence and IRS congruence have the same follower-rated LMX. Implications for LMX theory and research are discussed.     

The private life of CEOs; A strategic leadership perspective

Major events in the private lives of CEOs have been a source of fascination for decades. However, despite gaining traction, studies on the relevant phenomena (e.g., marriage, divorce, parenthood, illness) remain scattered in parallel across disciplines. We thematically review the interdisciplinary evidence on the fast-emerging literature on CEO private life events (72 unique studies) to consolidate our understanding of how private life events can become reflected in the professional domains of CEO influence. Through this approach, we comprehensively intersect empirical progress on CEO life events with key strategic leadership outcomes (i.e., performance, strategy, socio-ethical issues, innovation, governance), allowing us to identify key gaps and highlight inconsistencies. We then propose several research opportunities and challenges to move the field from phenomenon-driven standalone studies to a more coherent research program on the blurred boundaries between the private and professional lives of CEOs.     

Human-robot collaboration: A multilevel and integrated leadership framework

In an era of rapid advances in artificial intelligence, the deployment of robots in organizations is accelerating. Further, robotic capabilities are expanding to serve a broader range of leadership behaviors related to task accomplishment and relationship support. Despite the increasing use of robots in various roles across different industries, research on human-robot collaboration in the workplace is lagging behind. As such, the current research aims to provide a state-of-the-science review and directions for future work in this underdeveloped area. Drawing on current leadership paradigms, we review human-robot collaboration studies from four academic disciplines with a history of publishing such work (i.e., management, economics, psychology, engineering) and propose that the research trajectory of human-robot collaboration parallels the evolution of leadership research paradigms (i.e., leader centric, relational view, and follower centric). Given that leadership is an inherently multilevel phenomenon, we apply a levels-of-analysis framework to integrate and synthesize human-robot collaboration studies from cross-disciplinary research areas. Based on our findings, we offer suggestions for future research in terms of conceptualization, theory building and testing, practical implications, and ethical considerations.     

Ethical leadership: Mapping the terrain for concept cleanup and a future research agenda

Ethical leadership has attracted massive attention in the twenty-first century. Yet despite this vast literature, knowledge of ethical leadership suffers from two critical limitations: First, existing conceptualizations conflate ethical leader behaviors with followers' evaluations of leaders' characteristics, values, traits, and followers' cognitions. Second, we know little to nothing regarding the causes and consequences of ethical leadership behaviors as most of the evidence not only confounds concepts, but also precludes causal inferences due to design problems. Thus, we first present a review of the definitions of ethical leadership that alarmingly reveals a hodgepodge of follower evaluations of leader behaviors, traits, and values. We then address this concept confusion by drawing upon signaling theory in presenting a new conceptualization of ethical leadership behavior (ELB) defined as signaling behavior by the leader (individual) targeted at stakeholders (e.g., an individual follower, group of followers, or clients) comprising the enactment of prosocial values combined with expressions of moral emotions. As such, enacting prosocial values and expressing moral emotions are each necessary for ethical leadership. Next, we review the nomological network of ELB at the individual, dyad, and group levels. We conclude with a discussion of future research directions in testing new theoretical models, including a set of theoretical and methodological recommendations.     

A Systems Perspective on Forgiveness in Organizations

Despite the widespread interest in forgiveness across a diversity of disciplines, the study of forgiveness has been strongly influenced by a psychological (i.e. individual-level) approach. Although this has provided many fruitful insights, it has also resulted in a fragmented literature that has underemphasized the multilevel and contextual nature of this phenomenon. Drawing upon a broad multidisciplinary approach, we provide a singular definition of forgiveness and integrate research on forgiveness into a multilevel systems approach. In doing so, we demonstrate that a deeper understanding can be realized by conceptualizing forgiveness as a part of a system of interconnecting psychological, social, structural, and cultural relations. By embedding forgiveness into context, our systems perspective provides novel insights into the factors that facilitate and constrain forgiveness at multiple levels of analysis, how the interplay between contextual levels can shape forgiveness at lower levels (e.g. individual level), and how examining forgiveness in organizational contexts can highlight the importance of examining other outcomes (e.g. reconciliation, peaceful co-existence, and détente) as well as facilitate the development of actionable theory.     

Are there advantages to seeing leadership the same? A test of the mediating effects of LMX on the relationship between ILT congruence and employees' development

Although there has been an increased interest in implicit leadership theories (ILTs) over the last two decades, only a handful of studies have examined the effects of ILT congruence among leader-follower dyads. Just as important, this research has largely suggested few effects for ILT congruence, focused exclusively on prototype congruence, examined a limited number of potential outcomes, and has failed to examine questions about ILT congruence utilizing the most appropriate statistical approaches. We examine the effects of ILT congruence, with an explicit focus on the possibility that congruence between supervisors and their employees on both prototypes and antiprototypes impacts the LMX developed within their dyads. We predict that LMX, in turn, affects employees' opportunities to engage in developmental activities. Using a sample of 74 matched pairs of supervisors and employees and polynomial regression and response surface methodology, we found that congruence between supervisors' and employees' prototypes positively influenced LMX. We also found limited evidence that LMX explained the effects of this congruence on employees' engagement in developmental activities. Although we found no evidence of antiprototype congruence effects, supervisors who rated antiprototypical traits as characteristic of leaders had lower LMX with their employees.     

The moderating role of leader and follower sex in dyads on the leadership behavior–leader effectiveness relationships

Transformational leadership (TL) and leader–member exchange (LMX) literatures provide theoretical frameworks and accompanying empirical evidence for studying the relationship between leader behavior and effectiveness. Although prior attention has been given to gender differences in leadership style and leader effectiveness, the moderating effects of the sex of the leader and subordinate on the leadership–leader effectiveness relationship have not been investigated. In a field study of employees from a manufacturing plant, we examined whether leader and subordinate sex, and the sex composition of the leader–subordinate dyad, moderated the linkages of each set of leader behaviors (i.e., TL and LMX) with actual evaluations of leader effectiveness provided by the leader's subordinates and direct supervisor. Although female leaders were rated as more effective than male leaders overall, a fine-grained analysis of leader–subordinate dyads revealed that the male leaders benefited more than the female leaders from the use of transformational leadership in the leader behavior–leader effectiveness relationship. Implications and future research directions are discussed.     

Fostering integrated research on organizational politics and conflict in teams: A cross-phenomenal review

Modern business decisions are naturally prone to political influence and have become increasingly complex. Firms attempt to address this complexity by using decision-making teams, which not only involve the use of politics but also show conflict among members. We know only little about politics in decision-making teams. Paradoxically, the team level is particularly eminent in the related conflict literature. Hence, we incorporate the team level by relating the individual-, dyadic-, team-, and organizational-level politics literature with the team conflict literature to foster exchange between conceptually related yet empirically distant streams of research and to initiate more intensive politics research at the team level. In a thematic analysis of 166 publications, we identify 11 themes that represent ongoing discussions, debates, and trends within and between research in politics and conflict. We map out how research on multilevel politics and team-level conflict can enhance their mutual understanding and strengthen the meaningful team perspective in politics research in the future. Our main theoretical implications are advice for future scholarly research on theory choice within and between these streams of research, on the challenges of researching organizational politics and conflict as multilevel phenomena, and on conceptual boundaries between the positive effects of politics and conflict.     

A review,analysis, and extension of peer-leader feedback agreement: Contrasting group aggregate agreement vs. self-other agreement using entity analytics and visualization

In reviewing peer-leader feedback within Multi-Source Feedback programs, the group aggregate agreement (GAA) method is contrasted with self-other agreement (SOA). Past research (Markham, Smith, et al., 2014) has demonstrated convergence problems with GAA for groups of peer raters. To evaluate dyadic convergence, we used the Benchmarks data to investigate two derailment factors (Building & Mending Relationships and Interpersonal Problems) for 4607 peers describing 1505 focal respondents. For high-agreement dyads, the r_total = ? 0.66** with 88% of the combined variance and covariance based on dyadic averages converging as whole units. Only 50% of all dyads demonstrated this type of high convergence. For low agreement dyads, the matching correlation (r_total = ? 0.56**) was almost exclusively a function of within-dyad divergence with only 4% stemming from between-dyad sources. Research implications for evaluating SOA under these agreement conditions are highlighted. Practitioner applications for using an entity-based visualization of dyads also are prototyped and discussed.     

不同情商水平下领导行为与员工组织承诺关系的实证研究

结合对变革型/交易型领导以及员工组织承诺的理论分析,本论文将情商作为调节变量引入领导效果研究的模型,认为领导与下属的情商会促进或阻碍特定领导风格作用的发挥.对六家企业内241对上下级(95个部门经理及他们的241个直接下属)样本数据的统计分析表明,高领导者情商同时有助于交易型和变革型领导行为的实施而获得下属的组织承诺;高下属情商有助于员工识别交易型领导的实质而指导他们对组织的情感性承诺.     

Top Management Team Diversity: A Review of Theories and Methodologies

This paper reviews empirical research on top management team (TMT) diversity. A number of scholars have concluded that upper echelons findings, in particular in terms of the consequences of TMT heterogeneity, have been inconclusive. This review conducts an in‐depth analysis of conceptual and methodological issues related to upper echelons diversity studies and offers some directions for future research. Sixty journal articles, published in ten top international journals over a 22‐year period (1984–2005), were analyzed. The results suggest that upper echelons research is increasingly multidisciplinary in nature; however, in‐depth inquiries into the antecedents of TMT composition and the multilevel contextual influences on the implications of TMT heterogeneity are still needed. This review finds that clarity about level of analysis, both theoretically and empirically, remains an important issue in the field and thus a multilevel approach is strongly encouraged. Moreover, the complexity of diversity as a theoretical construct needs to be acknowledged and operationalized accordingly in upper echelons studies.     

A critique of the Leader-Member Exchange construct: Back to square one

Nearly all of the scholarship in the area of leader-follower relationships hinges on one construct: Leader-Member Exchange (LMX). Given the central role of this construct in leadership and organizational studies, it is critical that LMX be clearly understood and both measured and analyzed in a valid manner. This critique identifies systemic conceptual (e.g., unclear definition and unclear nomological net), measurement (e.g., measures that do not capture LMX's theoretical foundations and misalignment between conceptualization and measurement) and treatment (e.g., endogeneity) issues associated with the construct. Collectively, these issues lead us to conclude that the LMX construct is incapable of serving the needs of the theories it has traditionally served, and as currently constituted, is unlikely to advance leadership theory and practice in significant or meaningful ways. We conclude with recommendations for how scholars can move forward with the opportunity and challenge of replacing the LMX construct.     

Organizational Social Network Research: Core Ideas and Key Debates

Abstract

Given the growing popularity of the social network perspective across diverse organizational subject areas, this review examines the coherence of the research tradition (in terms of leading ideas from which the diversity of new research derives) and appraises current directions and controversies. The leading ideas at the heart of the organizational social network research program include: an emphasis on relations between actors; the embeddedness of exchange in social relations; the assumption that dyadic relationships do not occur in isolation, but rather form a complex structural pattern of connectivity and cleavage beyond the dyad; and the belief that social network connections matter in terms of outcomes to both actors and groups of actors across a range of indicators. These leading ideas are articulated in current debates that center on issues of actor characteristics, agency, cognition, cooperation versus competition, and boundary specification. To complement the review, we provide a glossary of social network terms.     

Leader-follower transgressions,relationship repair strategies and outcomes: A state-of-the-science review and a way forward

A growing body of literature has focused on transgressions in the workplace and more recently, with respect to leader-follower relationships. Despite the important implications of leader and follower transgressions and relationship repair for work outcomes, there has not been a systematic review that examines the broad spectrum of leader and follower transgressions and most importantly adopts a dynamic relational process perspective. We view transgressions as key events in leader-follower relationships that trigger re-evaluation of the relationship, relationship repair processes and influence work outcomes. The purpose of this review is threefold. First, to provide a state-of-the-science review of the growing literature. Second, to offer a critical analysis of leader and follower transgressions in terms of conceptualization, methodological issues and theoretical underpinnings. Third, to outline a research agenda addressing leader-follower transgressions, relationship repair processes and outcomes based on relationship science.     

4 The Physical Environment in Organizations

Abstract

We review empirical research on the physical environment in professional, organizational work settings (i.e., offices, meeting rooms, and design work spaces) from the past several decades. This research reveals no common elements of the physical environment (e.g., enclosures and barriers in work spaces, adjustable work arrangements, personalized work spaces, and ambient surroundings) that are consistently and exclusively associated with desired outcomes in these work settings. Instead, these elements are routinely associated with both desired and undesired outcomes. Based on these findings, we suggest that understanding the role of physical environments in organizations requires an understanding of common trade-offs in organizational life. Further, we suggest that the prevalence of such trade-offs is grounded in tensions that are inherent to the functions that physical environments serve (i.e., aesthetic, instrumental, and symbolic functions). We provide an outline of these tensions and trade-offs in relation to common elements of the physical environment, and suggest that researchers consider these tensions and trade-offs in their future research.     

Leader-member exchange (LMX) research: A comprehensive review of theory,measurement, and data-analytic practices

Research conducted since the construct of leader-member exchange (LMX) was first investigated in 1972 is reviewed with respect to the theoretical, measurement, and analytic adequacy of LMX studies. It is shown that conceptual definitions of LMX and its subdimensions have evolved over time, often with little reason or rationale given for changes. Likewise, the measures employed to assess LMX have varied widely and have included an almost bewildering array of diverse item content. Finally, LMX research has rarely examined the level of analysis at which its findings hold. All of these shortcomings lead to the conclusion that we may know less than we should about fundamental leader-member exchange processes and that future research must be conducted with greater attention devoted to the key issues outlined in this review.