Technology-Enhanced Practice Courses and Collaborative Learning in Distance Education

This article describes the use of a research-based teaching model using digital technology to enhance self-efficacy and group work practice skills in an undergraduate social work course. Our project focused on the development of group leadership interactional skill training for undergraduate social work students. We present pedagogical and theoretical approaches explaining a teaching model, which is designed to utilize digital technology and collaborative learning strategies in Interactive Video Connected (IVC) and traditional face-to-face classrooms. We explore how the teaching model impacts student perception of self-efficacy regarding group work practice skills.     

Outcomes of an interdisciplinary study abroad course: learning Spanish and multicultural education concurrently

This study reports the outcomes of undergraduate students completing a pilot Interdisciplinary Intensive Course Abroad (IICA) with a service learning component. The IICA model is comprised of a three-part sequence of study that includes a seven-week course on campus, followed by three weeks of study abroad, and a summative seven-week course back on campus. The additional summative component gives students the opportunity to bring together their newly acquired knowledge and skills, and to reflect on how to integrate these experiences in their future. The sequence integrates discipline-specific content studies with foreign language classes, and grounds them with a study abroad experience. A mixed-method design was used to measure students’ development of language skills, understanding of multicultural education concepts, and intercultural skills. Primary data sources were pre/post-assessments, student field notes and reflections, and a post-course survey. Results indicated that students gained confidence in their Spanish skills and were likely to enroll in further Spanish courses, their ability to define multicultural education concepts increased, and service learning, homestays abroad, and their time in an indigenous reservation contributed to development of intercultural skills.     

On the learning journey: what helps and hinders the development of social work students’ core pre-placement skills?

The development and assessment of core skills, including communication skills, are essential prerequisites before social work students are judged ready for practice placement. This paper presents qualitative data from the first year of a three-year study of an undergraduate module taught jointly to undergraduate and postgraduate students on two qualifying programmes at a university in England. The study considers the impact of video recording in a ‘skills laboratory’ on social work students’ skills development, and compares this with other feedback mechanisms at the pre-placement ‘Readiness for Direct Practice’ threshold for the different student groups. Responses from 88 students to two questions on factors they identified as the most helpful/least useful for core skills development were collected, using the same questionnaire at three stages of the module. These were analysed using a grounded theory approach. A separate, quantitative analysis showed that assessment outcomes for undergraduate and postgraduate students were not statistically different. In contrast, this qualitative analysis showed that while there was common value for students from self-observation using video, there were key differences in learning preferences between undergraduates and postgraduates in relation to feedback. While undergraduates valued peer support in group work, postgraduates preferred feedback from authoritative, independent and credible sources.     

Outcomes of Law Teaching in Social Work Education: Further Findings from a Cohort Study

This paper reports further findings from research on the outcomes of teaching law to social work students on UK programmes. This paper compares the results for students on undergraduate and postgraduate routes to an initial social work qualification. It also analyses the similarities and differences in outcomes between the seven universities that participated in the study. Statistical analysis of students' self-audits of their legal knowledge, skills for practising social work law, and their perceptions of the relationship between law and practice, is explored further by drawing on observations from students in focus groups and interviews with their tutors. The differences which emerge between undergraduate and postgraduate students highlight the importance of practice learning opportunities in reinforcing acquired legal knowledge and in developing skills for applying that knowledge in practice. Law teaching can clearly be seen to impact on confidence levels but to be constrained by lack of time and sustained focus throughout the overall curriculum. The similarities of outcome between different universities suggest the impact of particular orientations towards, and an acknowledged core curriculum for, teaching law within the academic curriculum.     

Undergraduate research experience as preparation for graduate school

Graduate students learn to be sociologists in part by doing research. Many undergraduate institutions whose roles have been primarily defined by teaching have inadequately addressed the need of their students to obtain research experience. When such opportunities are available, and when they are properly structured and coordinated with the undergraduate curriculum, advantages accrue to both students and the profession. This paper examines curricular and extracurricular ways to strengthen undergraduate research opportunities as preparation for graduate school. It is suggested that such preparation is also beneficial to many students who do not go on to graduate school. His primary research areas are methodology and urban sociology. He is currently working on models of urban housing markets and neighborhood change and is editing a book on those topics with Donald J. Bogue. This research was supported in part by a grant from the National Science Foundation (8852039).     

A Moderated Mediation Model of Planned Happenstance Skills,Career Engagement,Career Decision Self‐Efficacy,and Career Decision Certainty

This study examined how college students’ levels of planned happenstance skills influenced the relationships among career engagement, career decision self‐efficacy, and career decision certainty. Moderated mediation analysis was used with a sample of 217 Korean undergraduate students. The results indicated that career decision self‐efficacy mediated the relationship between career engagement and career decision certainty. Moreover, the positive indirect effect of career engagement on career decision through career decision self‐efficacy was strengthened as the level of planned happenstance skills increased. In conclusion, college students’ career engagement strengthens their career decision certainty via career decision self‐efficacy when they have enough planned happenstance skills to discover unexpected career opportunities.     

Public relations supervisors and Millennial entry-level practitioners rate entry-level job skills and professional characteristics

An online survey was administered to 109 Millennial entry-level public relations employees and 56 supervisors regarding entry-level job skills and professional characteristics. The Millennial entry-level workers rated their job performance in the above average and average ranges. The supervisors rated six of the eight job skills and all 16 professional characteristics as significantly poorer than the Millennials rated themselves. The job skills of computer and social media skills were the only two items that did not generate a significant difference. The researcher outlines ways in which faculty, students, employers, and Millennial-aged employees can build learning communities that will help undergraduate students and Millennial workers develop proficient job performance and keep faculty up-to-date regarding current industry trends.     

Undergraduate students’ perception of their own strengths and weaknesses as potential social workers

This article offers some insight into how undergraduate social work students perceive their own strengths and weaknesses. This qualitative research study explored responses from 51 s-year students. Participant responses revealed five main themes in strengths and weaknesses categories: characteristic features, client work related, communication skills, expert-centred approach and problem-focused approach. In order to teach students social work core values and perspectives, it is crucial for the educators themselves to explore their own approaches related to the strengths perspective vs deficit-based approach and their willingness to change their own views and teaching methods to prepare future professionals.     

Social work leadership: reflections on a student-led conference

Servant leadership encompassing collaborative mentorship, empowerment and a faculty/student partnership approach contributed to the success of an international social work conference led by undergraduate students and supported by faculty members. Using a retrospective case study design, data were collected from social work undergraduate students on the conference planning committee, reflections of faculty, and documentation from conference evaluations. This paper explores the findings of the conference planning experience and considers how social work principles can foster student engagement and build capacity for undergraduate students to practice leadership skills within higher educational settings.     

Better Listening: Paraphrasing and Perception Checking–A Study of the Effectiveness of a Multimedia Skills Training Program

SUMMARY

The authors describe a multimedia communications skills training CD-ROM for human service students and practitioners and evaluate its effectiveness with undergraduate social work students in Canada.     

Educating for cross-disciplinary collaboration: Present trends and future possibilities

Abstract

Like other service providers, social workers periodically seek to harness different professional skills and insights in order to make a more comprehensive response to client needs. Unfortunately, cross-disciplinary relationships are hard to establish and maintain, due to structural and cultural barriers. Education and training programs can be used as tools to inculcate the knowledge, skills and attitudes on which successful collaboration depends. The targeting of undergraduate students is controversial. Since they have yet to develop a sense of professional identity, these students may resist pressures to trust and share. This paper contends that it is reasonable to begin instruction at the undergraduate level, and explores possibilities for curriculum development and research.

In summary

Like other human service providers, social workers must come to grips with industrial realities of the early 21st century. As part of this process, they must reappraise their role relationships with other service providers. On some matters at least, it may be possible to transcend traditional rivalries, and develop new forms of partnership and alliance. Education and training programs have a useful role to play in developing the knowledge, skills and attitudes on which successful cross-disciplinary work depends.     

‘What you need to do is …’: social work students’ reflections on an advice giving audit exercise

This paper reports on qualitative research investigating the advice giving behaviours of social work students. Second-year students, who were enrolled in an interpersonal communication skills course, were required to undertake an ‘advice-giving audit’ exercise across 6 days, with the aim of strengthening their awareness of the interactive nature of advice giving. Students then wrote a diary entry about the frequency of their everyday advice giving behaviour, its intent and reception. Nineteen students provided these reflections for analysis. Findings included three themes pertaining to advice-giving: (i) Giving advice as a natural, comfortable and unconscious way of communicating; (ii) Power and position influences advice dissemination, and (iii) Withholding advice opens, deepens and confuses norms of communication. A fourth theme pertained to the insights that students reported from engaging with the exercise. These findings illustrate the complex interactional process associated with professional advice giving. The research also suggests that experiential activities, which are conducted outside of the classroom, have significant potential to promote the critical examination of embedded communicative practices.     

Maximizing Student Learning: A Case Example of Applying Teaching and Learning Theory in Social Work Education

Social work is a practising profession and when students undergo a social work undergraduate course they are expected to learn and apply the knowledge, skills and values necessary for their future social work career. As an educator, the challenge exists in determining whether students have learnt the material and are prepared to implement the knowledge, skills and values into practice. Current theories on teaching and learning are useful tools to educators who want to ensure that course units are maximizing students' learning potential. This paper focuses on the application of three established teaching and learning theories implemented in a social work module. The paper begins with an overview of Biggs' theory of Constructive Alignment, Biggs' four levels of understanding/Bloom's Taxonomy, and Race's five factors that underpin successful learning. The paper describes the integration of the theories to a social work undergraduate module through the following four-step process: (1) revisit learning outcomes; (2) determine teaching methods and learning activities; (3) design assessment; and (4) receive feedback/evaluate. The students' learning experiences were positively reflected through their personal learning outcomes, formative feedback and summative feedback, which demonstrated the ability to maximize student learning through the incorporation of teaching and learning theory.     

A Design for Teaching Human Behavior in a Generalist Undergraduate Program

This paper presents a design for teaching human behavior to undergraduate social work students that is multidisciplinary in its knowledge base, employs a comparative and analytical approach to a variety of theoretical concepts, and is directly linked to the problem-solving competencies of practice. The design assumes that practitioner skills must rest on a broad base of behavioral knowledge that not only integrates large system, sociologically oriented theory with a range of smaller system social and psychological theories, but critically evaluates them in terms of their implications for human welfare and for their validity and utility in the assessment of client problems.     

PERSONAL AUTHORITY VIA TERMINATION OF THE INTERGENERATIONAL HIERARCHICAL BOUNDARY: PART II—THE CONSULTATION PROCESS AND THE THERAPEUTIC METHOD

This paper is by way of a continuation of the definition of the theoretical position on the termination of the intergenerational hierarchical boundary, presented earlier (Williamson, 1981). That paper argued that this termination requires "a radical renegotiation of the power structures in the relationships between the two generations, and in the interactional political patterns which ensue from these." This paper reports on and describes a therapeutic methodology for securing and completing such a "radical renegotiation." It is implied that this therapeutic procedure has widespread applicability to the resolution of behavioral problems.     

Are extension requests an opportunity to support student self-management skills?

Self-regulation, self-management, and coping skills are essential personal attributes for social work graduates who often work with clients with complex and traumatic histories. This study explored self-management skills in students applying for extensions of time to complete assignments. Participants were 117 students enrolled in a second-year undergraduate social work subject. Requests were analyzed in two ways: (1) did the request meet the university policy criteria for approval; and (2) thematic analysis of requests that did not meet criteria to identify the reasons students were providing to support their request. A quarter of students in the course applied for an extension. The overwhelming majority of requests did not meet the university’s policy criteria for approval, with only two having a valid reason and the required documentation. The primary reason for extension requests in this cohort was poor self-management skills, specifically time-management and coping. Despite not meeting university policy requirements, all requests were approved. The results from this study confirm that most students applying for extension requests are not eligible for an extension. The reasons provided demonstrate problems coping with course requirements because of self-management problems. Implications for supporting students and staff are discussed.     

Designing,Implementing and Evaluating a Social Work Practice Skills Course: A Case Example

Practice skills, such as communication and interviewing skills, are an integral part of every undergraduate course that aims to provide professional qualification for social workers. While there is substantial literature about the skills required to be a proficient social work practitioner, there is a dearth of literature about how to teach such skills and particularly how students experience such a course. By critically reflecting on the design, implementation and evaluation of a social work practice skills course, this article is offered as a contribution toward filling an identified gap in social work education literature. The course evaluation particularly highlights the importance of face to face interaction between students and teachers to the process of learning.     

Social Work with Groups,Helen Northen. New York: Columbia University Press, 1969. 270 Pages. $7.50 Hardbound

In 1970 Gallaudet College initiated undergraduate social work education. The purpose was to increase professional opportunities for deaf students and to provide deaf people with the social services they do not ordinarily receive. The needs of both student and client groups are discussed, with emphasis on teaching techniques and skills required to serve the deaf population. Hearing students can acquire the necessary skills with provision made for adequate communication, and with the introduction of courses on deafness in social work programs.     

Comparing Career Development Outcomes Among Undergraduate Students in Cognitive Information Processing Theory–Based Versus Human Relations Courses

The effectiveness of undergraduate career courses has been demonstrated for multiple variables, including career certainty, maturity, decision-making skills, and reduction of dysfunctional career thoughts. Although such studies used the career course as an intervention, most failed to include a comparison course, nor were grounded in career theory. This study used a comparison group of 152 undergraduates enrolled in career development courses and 50 students enrolled in undergraduate human relations courses. Pre- and posttest comparisons indicated that the career course yielded significant improvements in career decision state, cognitive information processing (CIP) skills, career decision-making stage, knowledge of next steps, and anxiety about current career concern, but the human relations course did not. The CIP-based career course is supported as a valid career intervention, and individuals may benefit from targeted interventions depending on their CASVE cycle position. Future research might compare different career theory–based or atheoretical career courses on career development outcomes.     

The learning camera: A personalized learning model for online pedagogy in human services education

Abstract

This article describes the development of a personalized learning approach to human services online education that utilizes a “learning camera” as a metaphorical tool for undergraduate students’ development of knowledge, skills, and dispositions required for successful transition to professional practice. By highlighting students’ ongoing development as knowledge builders and constructivist learners, the online curriculum is enacted within each student’s area of interest and in their home communities. This “learning camera” model of online pedagogy for human services education is intended to serve as a resource for other institutions interested in praxis-oriented approaches to personalized online teaching and learning.