Identification of the mental workload of public employees in the administrative sector at a public university

In the workplace there are risk factors that can overwhelm the health of the worker causing physical and psychological disorders. Among these disorders, is occupational stress. Thus, this research proposes to measure the mental workload of job stress from the identification of demand, control and social support. It is an observational cross-sectional epidemiological character, performed with the Rectory office workers at the State University of West Paraná (Unioeste). Data collection was due to the application of the "Job Stress Scale" (JSS) and in its reduced version adapted to Portuguese. The survey sample consisted of 44 individuals. Statistical analysis was correlated inversely with medium intensity (r = -0.404) between age and social support. For males was found between control and age (r = 0.603). According to the data obtained, we conclude that most workers are exposed to passive work, leading to loss of skills or disinterest in the job. This study highlights the importance of research in the area and the need for new actions that change the conditions of stress at work.     

Ergonomic analysis of the use of open-plan offices in Brazilian public sector offices

The open-plan office is a layout used in government offices in Brazil aimed at saving on space occupied and integrating employees. However, the design of these work-stations must follow the characteristics of tasks and their interrelationships, since adverse physical and organizational conditions may have a negative impact on work productivity. From this perspective, this study sought to identify, from the viewpoint of the ergonomics of the built environment, the adequacy of the open-plan government offices for financial auditing accounts and analyzing documents. Use was made of the Ergonomic Methodology for Evaluating the Built Environment--MEAC (in Portuguese) which systematically analyzes the physical space, by using a mix of physical-spatial assessments and tools for identifying how the environment is perceived. The MEAC was employed in three analytical phases of the physical aspects, namely: an analytical phase of the user's perception; a diagnostic phase; and a final phase of propositions.     

From non-cultural to intercultural principles: a proposal for English classes in Brazilian public schools

This article focuses on English language teaching in Brazilian public schools, based on experiences in primary and secondary education, as well as in Teaching Practicum courses at a university. Through these experiences, the article critiques the overemphasis on grammar and the lack of an intercultural approach. The author engages the reader with a theoretical discussion regarding the connection between language and culture and the possibilities for the implementation of intercultural principles. The article closes with some reflections on what intercultural language learning looks like in practice.     

商业银行对公房地产金融业务发展策略研究

一、房地产业面临的形势分析 (一)房地产调控政策走向 近年来,针对房地产发展中房价上涨过快、住房供应结构不合理、市场秩序比较混乱等突出问题和矛盾,国家把房地产市场调控作为宏观调控的重要内容,并不断予以加强.     

Analysis of the workload imposed on the workers of the imprint and cutting/welding sectors of a flexible packaging manufacturer

This article presents a study on the evaluation of the workload imposed to workers of two sectors of a flexible packaging manufacturer that operates in three shifts. The workers are allocated in one of the shifts (morning, evening and night shifts) without evaluation of their chronotype and/or social needs. The Imprint sector has a more dynamic work, which is done only by man due to the effort demanded by handling loads. The work in the Cutting/Welding sector is static, done mainly by women. The results showed that the overall workload was the same in the Imprint and Cutting/Welding sectors, because physical effort for load handling is higher in the former but the latter involves high static load. The levels of urinary catecholamines and salivary cortisol were consistent with the workers biological clock showing that none of the workers changed his/her biological cycle to accommodate to the time of the shift schedule.     

浅析海河两岸沿河路规划特色

一、海河两岸沿河路规划概述天津于2002年开始进行大规模的海河两岸综合开发改造,而改善海河沿岸的道路交通环境是其中十分重要的内容。海河两岸综合开发改造前没有通畅的道路,此次规划对滨河道路、跨河桥梁和交通枢纽进行了整体改造。在海河东西两侧分别修建主通道,     

Analysis of mental workload of electrical power plant operators of control and operation centers

Electrical systems can be categorized as critical systems where failure can result in significant financial loss, injury or threats to human life. The operators of the electric power control centers perform an activity in a specialized environment and have to carry it out by mobilizing knowledge and reasoning to which they have adequate training under the terms of the existing rules. To reach this there is a common mental request of personnel involved in these centers due the need to maintain attention, memory and reasoning request. In this sense, this study aims to evaluate the Mental Workload of technical workers of the Control Centers of Electrical Energy. It was undertaken a research on operators control centers of the electricity sector in Northeast Brazil. It was used for systematic observations, followed by interview and application of the instrument National Aeronautics and Space Administration Task Load Index known as NASA-TLX. As a result there will be subsidies for an assessment of mental workload of operators, and a contribution to improving the processes of managing the operation of electric utilities and the quality of workers.     

Increased of Brazilian productivity in the slaughterhouse sector: a review

Due to Brazil is a tropical country has activities in occupational exposure to cold restricted to few sectors especially the meatpacking industry. Taking into account that the country in 2010, was again the largest exporter of poultry meat in the world and consequently employing a large number of workers for their slaughter and processing. The search for greater productivity can result in an increase in work rate, as indicated in this sector as monotonous, repetitive and uncomfortable. According the Programa de Frigorífico it was found that within six years, about 20% of the six thousand workers in a slaughterhouse in southern Brazil, received welfare benefits due to musculoskeletal diseases. Adding to this, the lack of parameters for the Brazilian standardization concerning occupational activities carried out in cold. Although several epidemiological studies point to the cold as a risk factor for occurrence or aggravation of musculoskeletal disorders, research in this field is still limited and often contradictory conclusions. This article aims to review developments concerning the poultry industry and the fridge in Brazil, as well as raising the question about the increased productivity of the slaughterhouse, since it has already shown a high prevalence of musculoskeletal disorders related to work.     

Fifteen years afterAsylums: Description of a program for victims of the total institution

Since the publication of Goffman'sAsylums in 1961, major changes in the philosophy of treatment have been made within psychiatric facilities. While legislative and judicial action have done much to encourage community service provision and to protect the rights of prospective inpatients, long-term psychiatric patients have been neglected. Socialized into the lifestyle described by Goffman as the “total institution,” the chronic patient lacks the skills and motivation to successfully adjust to community living. The needs of the long-term inpatient can be met through a nontraditional training model, but only if intervention is made on community, political, and staff levels as well.     

Ergonomics and the inclusion of people with disabilities in a Brazilian workplace

The customization of a secretary workstation at a drama school was the objective of this case study. The investigation involved a 25-year-old illiterate woman with intellectual disabilities and low vision that had been been attending, for over 12 years, a state school for people with disabilities. The customization process, operationalized after a diagnosis was made, focused on environmental rearrangements, with the purpose of meeting the physical and social demands of the workstation. The results of this research are configured in an ergonomic analysis of work associated with an inventory of social skills, applied to people living directly with the participant. Preliminary evaluations indicated the degree of adjustment of labor demands to the personal characteristics of the participant in the customized job.     

The influence of the modality of telecooperation on performance and workload

Current industrial processes often involve the collaboration of people at distant and remote locations. The technological media for such a tele-cooperation reach from simple email or text-based chatting systems to highly-sophisticated systems for an interactive video-conferencing. But with limited bandwidth the communication between persons at distant locations is often restricted to single modalities. Although this may still be suitable for some tasks, it may result into serious shortcomings and decreased performance with complex tasks like cooperative assembly or maintenance. This is because restricted communication reduces the availability of a common ground, i.e. sharing a common understanding of knowledge, opinions, and goals. The study presented in this paper examines the effect of different communication media on performance of a collaborative assembly task. The results show that tele-cooperation leads to additional verbal communication (AM(direct)=71.1s; AM(video)=145.6s; AM(audio)=204.7s) and, thus, longer times to complete the task (AM (direct)=45.95 min; AM (video)= 50.2 min; am AM(audio)=56.16 min). The percentage of relative speech duration also increases significantly. Workload measurement with NASA-TLX did not show any significant differences between cooperation modes. The results allow estimating the effect of reduced communication modalities on time to complete an assembly task. This facilitates a quantification of temporal requirements in time-critical maintenance and repair tasks.     

Surviving on the inside: Reflections on being a woman and a feminist in a male academic institution

This article considers what it is like to be a woman on the inside: a white woman lecturer and tutor teaching social work students inside the white male bastion of the university. Universities are notoriously male-centred in their organisation, their teaching and their knowledge base; women working in universities have referred to themselves as ‘outsiders in the sacred grove’ (Aisenberg and Harrington, 1988). We might expect Departments of Social Work to be different to this, since social work has historically been a profession staffed by women, working with female clients (Brook and Davis, 1985). I will argue that patriarchal ideas and practices persist throughout higher educational institutions and that the impact of gender (as well as class, ethnicity and ‘race’, sexuality and disability) must be addressed at all levels within social work education.     

Some observations on weekend foster home visitation as a step out of the institution.

A program under which boys in a residential treatment home paid weekend visits to foster homes proved a successful method of testing the boys' readiness to leave the institution and return to the community.     

Construction of a survey to assess workload and fatigue among AMT operators in Mexico

Operators of machinery classified as Advanced Manufacturing Technology (AMT) are exposed to high levels of workload and fatigue. However, only few studies have been conducted on this topic in Hispanic-American countries workers. Several instruments be used to assess workload and fatigue; however, only few of them have been adapted to Spanish language. This paper reports on the development and validity testing of a survey instrument in Spanish, aiming to subjectively assess workload and fatigue among AMT operators in Mexico. Method: After an exhaustive literature review in search of already available measurement instruments, they were adapted for content and later translated into Spanish; a pilot test was conducted to evaluate validity and reliability; afterwards appropriate modifications were made to the testing instruments. Final version of the instrument was applied to a group of 121 operators of CNC lathes. Reliability was analyzed using KMO and Cronbach alpha indices. Results: For the assessment of workload, both NASA-TLX and ISTAS 21 methods were incorporated to the survey instrument. As for fatigue assessment tools, these were SOFI-S, FAS and OFER questionnaires. Results show KMO value and Cronbach alpha above 0.6.Conclusions. The survey instrument as designed, allows the collection of reliable and valid data regarding workload and fatigue among AMT operators in Mexico.     

On the definition of public relations: a European view

The article confronts a U.S.-based definition of public relations as relationship management with a European view that besides a relational, argues also for a reflective paradigm that is concerned with publics and the public sphere; not only with relational (which can in principle be private), but also with public consequences of organizational behavior. The article is based on a three year research project on the European Public Relations Body of Knowledge and it reflects on the consequence of that project for definitional activities in the US practitioner and academic communities.