Use of graphical modality in a collaborative design distant setting

In this paper, we present an original environment, the Distributed Collaborative Design Studio (DCDS) which allows multimodal real-time remote exchanges, and which aims at re-creating remotely the conditions of co-present meetings. This environment associates a videoconference tool (supporting verbal and non-verbal communication) and an original realtime shared digital hand-drawn sketches system (supporting graphical communication). The users can import documents and annotate them in real-time at distance. In this paper, we are interested in studying the use of the graphical modality (digital sketch and document annotations) as a tool for collective design and remote communication. This study takes place in the framework of a collaborative architectural design studio, which has taken place during 3 month, and gathering students from Belgium and France to work together in 3 small groups mainly at distance. The study focuses on the role of graphical modality in the synchronous remote meetings supported by the DCDS. We identify the types of digital annotations made on the imported document, thanks to the electronic pen, and their role in the cognitive processes of designing and in the collaboration and communication processes. We also identify the different practices of digital sketching, according to the group and its collaborative strategies. We discuss the utility of the graphical modality as an efficient support for collaborative synchronous activities and show that the DCDS environment supports different strategies of collaborative design (co-design and distributed design). We conclude on recommendations for improving the system and for designing sketch-based collaborative environments.     

Becoming invisible: The ethics and politics of imperceptibility

This speculative essay examines ‘invisible’ social identities and the processes by which they are manifested and occasionally sought. Using various literary and academic sources, and loosely informed by an unlikely combination of Stoic philosophy and post-structuralist politics, we argue that invisibility is conventionally viewed as undesirable or ‘suffered’ by individuals or groups that are disadvantaged or marginalised within society. Whilst appreciating this possibility, we argue that social invisibility can also be the result of strategies carefully conceived and consciously pursued. We suggest that forms of social invisibility can be acquired by ethically informed personal action as well as by politically informed collective action. In this context, invisibility can be seen as a strategy of escaping from institutionalised and organisational judgements and which presents a challenge to common notions of voice and identity.     

Transnational Movement Innovation and Collaboration: Analysis of World Social Forum Networks

In this article we first trace the ideological development and collective framing of the World Social Forum (WSF) as a non-hierarchical gathering for collaboration and networking within the global justice movement. We then analyze the consequences of organizational design, thematic resonance, and technological innovations implemented to produce more open and horizontal collaboration. We do this by conducting two-mode network analysis of organizations that facilitated sessions and workshops during two separate meetings (2003 and 2005) of the WSF in Porto Alegre, Brazil. Our findings indicate that organizational affiliations were less hierarchical in 2005, but we uncover mixed results from analyzing patterns of interaction produced by individual organizations and groups of organizations. Finally, we discuss the implications of such macro-level innovations on the dynamics of multi-organizational fields (collaboration, coalition building, and thematic resonance) and the contributions of such an approach to the study of transnational organizational networks.     

Leadership,Gender and Sense‐making

This article examines the nature of sense‐making processes in teams and considers the extent to which leadership as a sense‐making process is impacted by gender. We conducted an in‐depth inquiry into the decision‐making behaviour of two single‐gender teams and a third, mixed gender team, as they worked together to produce gender‐specific leadership schema in an experimental setting. Our research question was, ‘To what extent is leadership as a sense‐making process impacted by gender?’ The article reports on the design, conduct and outcomes of this research project. We found that using a meeting as part of the research method created a specific instance of a gendered organizational context exerting a dominant and directive influence on individual and collective behaviour. The current trend toward team‐based leadership is likely to involve more meetings with increasing numbers of women in senior positions. This suggests to us that men and women need to be alert to the possibility that the gendered nature of meetings may be acting as a barrier to the expression of feminine forms of leadership.     

Gestaltung internetbasierter kollaborativer Team- und Projektarbeit

In order to support team and project work in companies, Internet-based collaboration software tools are increasingly being used. These software tools enable employees located within and outside the organization to communicate, share knowledge and data, and organize projects. Whether these benefits can be actualized depends on how the collaboration software is designed. As an orientation for the effective use of collaboration software tools, the present paper presents a design model for spatially distributed collaborative work and demonstrates its suitability based on a practical example. Therefore, we exemplarily show design activities and problems of the practical example and locate them within the model. Despite an extensive technical acumen and diverse design work, we identify problems with the use of collaboration tools. They focus on five problem areas: (1) parallel use of collaboration software tools, (2) transparency in terms of change, (3) the high rate of virtual meetings, (4) the onboarding process, and (5) the dilemma between the daily business and the implementation of internal IT projects.     

Parental voices on Individualized Education Programs: ‘Oh,IEP meeting tomorrow? Rum tonight!’

The Individualized Education Program (IEP) was developed as a part of US Public Law 94-142 related to educating students with disabilities. The aim of the IEP process was to ensure that educators and parents are involved in collaboratively creating a formalized plan for instruction that will address unique students’ needs. However, the IEP process has created unintended consequences such as depersonalized meetings, and a focus on paperwork and compliance rather than collaboration with parents. The parents interviewed in this study offered a number of recommendations on how to make both the process and the product of IEP meetings more meaningful.     

From management to leadership: a shift towards understanding the organizational complexity of multidisciplinary collaboration

Multidisciplinary collaboration is central to modern social welfare organizations, yet knowledge about the organizational context of collaboration is scarce. The study objective was to establish multidisciplinary collaboration by designing an organizational field study. The aim of this article is to explore managerial roles and perspectives during an organizational process of developing multidisciplinary collaboration. Eighteen management meetings, held during a two-year period, are analysed. The analysis reveals that the management gradually grasps the complexity of multidisciplinary collaboration; negotiations on the concept are ongoing while their point of view changes from distant to involved. The management takes leadership towards multidisciplinary collaboration through a series of legitimacy-related negotiations, illustrating the organizational and managerial contexts of multidisciplinary collaboration as well as introducing it as a new type of managerial task.     

Nonprofit Collaboration and the Resurrection of Market Failure: How a Resource-Sharing Environment Can Suppress Social Objectives

Collaboration and its promotion by funders continue to accelerate. Although research has identified significant transaction costs associated with collaboration, little empirical work has examined the broader, societal-level economic outcomes of a resource-sharing environment. Does an environment that encourages collaboration shift our focus toward certain types of social objectives and away from others? This paper uses agent-based Monte Carlo simulation to demonstrate that collaboration is particularly useful when resources are rare but a social objective is commonly held. However, collaboration can lead to bad outcomes when the objective is not commonly shared; in such cases, markets outperform collaborative arrangements. These findings suggest that encouraging a resource-sharing environment can lead to inefficiencies even worse than market failure. We also demonstrate that failure to account for transaction costs when prescribing collaboration can result in quantifiably lower outcome levels than expected.     

Public Scholarship and Community Engagement in Building Community Food Security: The Case of the University of Kentucky

The current call for public scholarship and community engagement by universities and disciplinary organizations has created opportunities to develop innovative ways to integrate research, instruction, and outreach. This article discusses a collaboration among scholars at the University of Kentucky and alternative agrifood movement organizations that has evolved as they pursue an alternative agrifood system in Kentucky. This collaboration made instructional programs in sociology and the honors world food issues track places in which both students and instructors can examine “problems” of the conventional agrifood system, conduct research, and develop collaborative relationships with community activists. We draw on Burawoy's discussion of public sociology and its interface with professional, critical, and policy sociologies. Supplementing our discussion with literature from social movements and science studies, we demonstrate how this integrated approach can render sociological knowledge and skills useful as critical support of alternative agrifood movements. We argue that the “experiential classroom” is an excellent site for the critical examination within the agrifood movements of oppositional culture. This, in turn, makes possible students' recognition of injustice in the existing agrifood system.     

Connecting the dots: implementing and evaluating a network intervention to foster scientific collaboration and productivity

This article presents the design and implementation of a network intervention to foster scientific collaboration at a research university, and describes an experimental framework for rigorous evaluation of the intervention’s impact. Based on social network analysis of publication and grant data, an innovative type of research funding program was developed as a form of alteration of the university’s collaboration network. The intervention consisted in identifying research communities in the network and creating a new collaborative relation between pairs of unconnected researchers in selected communities. The new collaboration was created to maximally increase the overall cohesion of the target research community. In order to evaluate the impact of the program, we designed a randomized experiment with treatment and control communities based on the Rubin Causal Model approach. The paper describes the intervention design, reports findings from the program implementation, and discusses the statistical framework for future evaluation of the intervention.     

Cultures in Contact: Deaf and Hearing People

Despite their relative invisibility, deaf people have a well established position in our special education and social services. They are a group to be cared for. Yet they have not always been like that nor do we believe they should be seen only in this light. This paper examines how social pressures have acted on deafness in work, in education, in the professionalisation of services, have impinged on deaf people themselves, and have created a misunderstood and under-estimated minority. We consider the current situation of deaf people in terms of their lack of power, the new emergence of their language and culture and the use of signing in education. All of these aspects highlight the need to reconsider our treatment of deaf people and the paper encourages some self-examination of professional roles.     

Virtual Teams — Support for Technical Communication?

Abstract

To work together in virtual teams has increasingly become a natural change in how organizations work. Due to demands from the environment, organizations have had to transform from traditional ways of working to becoming more flexible and adaptive. The aim of this article is to identify obstacles, problems, and presumptions in order to enable the virtual team to be successful. A project — The TIC-project — is described, and results from a study concerning collaboration and networking among companies within Technical Communication are presented. Results show that, to a great extent, experiences from networking are lacking. Furthermore, trust must be embedded in the teams, meaning that personal meetings must precede virtual meetings. Most interviewees declared a wish to collaborate despite being competitors. Finally, questions and topics for further research are presented.     

Infant Eye-tracking in the Context of Goal-Directed Actions

This paper presents two methods that we applied to our research to record infant gaze in the context of goal-oriented actions using different eye-tracking devices: head-mounted and remote eye-tracking. For each type of eye-tracking system, we discuss their advantages and disadvantages, we describe the particular experimental setups we used to study infant looking and reaching, explain how we were able to use and synchronize these systems with other sources of data collection (video recordings and motion capture) in order to analyze gaze and movements directed toward 3D objects within a common time frame. Finally, for each method, we briefly present some results from our studies to illustrate the different levels of analyses that may be carried out using these different types of eye-tracking devices. These examples aim to highlight some of the novel questions that may be addressed using eye-tracking in the context of goal-directed actions.     

The Atascadero State Hospital experience. Engaging patients in violence prevention.

When it comes to caring for the forensic psychiatric inpatient, there is no "how to" book. In the forensic hospital environment, the commingling of severe and persistent mental illness with criminality poses vexing clinical challenges and complex moral dilemmas not faced in either general psychiatric or correctional environments. While providing evaluation and treatment in our maximum security forensic environment, we continually strive to create and maintain a therapeutic milieu as we fulfill our social mandate to protect the public from the dangerous "criminally insane." Few studies guide us. We do know that within the forensic population there is a spectrum of psychopathology to manage, some of which responds to traditional psychotherapeutic techniques and some of which does not. For example, patients with psychopathic traits may not respond well to traditional treatment methods (Rice, 1997). As forensic psychiatric staff, we sometimes feel as if we are making it up as we go, adapting and blending psychiatric theory with knowledge from penology and criminal justice science to provide a safe environment conducive to growth for patients, the majority of whom may be considered "violence-prone" persons (Toch, 1969). Change is a characteristic of public-sector settings (Smoyak, 1991). Forensic hospitals must continually strive to monitor, refine, and improve their organizational systems as they respond and adapt to constant change. Despite the inherent challenges posed when collaborating with forensic patients, the VAC has achieved some notable successes. Staff and patients have been encouraged to work together to create and maintain a milieu where violence is neither assumed nor condoned. An active collaboration and partnership with our forensic patients has been one component of the hospital's successful violence reduction program. We trust that ASH's successful effort to collaborate with patients on the issue of violence reduction may be of use to other forensic hospitals faced with similar challenges.     

From prescribed to real rotations: a means of collective protection for the health of workers in a soft drink factory

This article describes a particular way developed by employees to respond to the constraints of a very restrictive manufacturing plant: the mutual cooperation. Facing a very strict organizational context, the production workers can only rely on themselves to cope with the constraints of work. In this context, a complex system of strategies is deployed, resulting in a work environment governed by the sense of collaboration and mutual cooperation. The objectives of the implemented strategies, however, go beyond the attempts to reduce the work overload. They may be linked to a way of maintaining high levels of productivity and a way for workers to keep their jobs. We hope to contribute, through this study, to the general knowledge of the strategies developed by workers in production lines in order to minimize the pains.     

Ropes course training for youth in a rural setting: “At first I thought it was going to be boring ...”

Outdoor structured activities, such as Ropes Challenge Courses, are typically utilized as interventions for youth coming from urban settings. Evaluation of such programs is scanty at best. In this instance, the course experience is used as a prevention tool for high risk youth in a remote, rural setting of high unemployment, alcohol problems, and low income. The authors discuss the effectiveness of this approach, and the intended and unintended consequences for the rural community at large. The evaluation design relies on extensive qualitative methodology as well as quantitative methods to capture the unique nature of this rural project.     

Developing Partnerships to Meet Clients' Needs in Changing Government Organizations: A Consultative Process

The article outlines the development of partnerships across 3 employment‐related government ministries, in a context of organizational restructuring and downsizing. The article describes a consultation process conducted with workers from 2 provincial ministries and 1 federal government ministry regarding effective collaboration to assess unemployed clients' employability needs. In individual and focus group meetings, the workers developed a process that involved the cooperation and involvement of those from all 3 ministries in offering and monitoring the effectiveness of a needs assessment program.