Needs of ergonomic design at control units in production industries

During the last decades, an increasing use of innovative technologies in manufacturing areas was monitored. A huge amount of physical workload was replaced by the change from conventional machine tools to computer-controlled units. CNC systems spread in current production processes. Because of this, machine operators today mostly have an observational function. This caused increasing of static work (e.g., standing, sitting) and cognitive demands (e.g., process observation). Machine operators have a high responsibility, because mistakes may lead to human injuries as well as to product losses - and in consequence may lead to high monetary losses (for the company) as well. Being usable often means for a CNC machine being efficient. An intuitive usability and an ergonomic organization of CNC workplaces can be an essential basis to reduce the risk of failures in operation as well as physical complaints (e.g. pain or diseases because of bad body posture during work). In contrast to conventional machines, CNC machines are equipped both with hardware and software. An intuitive and clear-sighted operating of CNC systems is a requirement for quick learning of new systems. Within this study, a survey was carried out among trainees learning the operation of CNC machines.     

Design for Usability; practice-oriented research for user-centered product design

The Design for Usability project aims at improving the usability of electronic professional and consumer products by creating new methodology and methods for user-centred product development, which are feasible to apply in practice. The project was focused on 5 key areas: (i) design methodology, expanding the existing approach of scenario-based design to incorporate the interaction between product design, user characteristics, and user behaviour; (ii) company processes, barriers and enablers for usability in practice; (iii) user characteristics in relation to types of products and use-situations; (iv) usability decision-making; and (v) product impact on user behaviour. The project team developed methods and techniques in each of these areas to support the design of products with a high level of usability. This paper brings together and summarizes the findings.     

Radiological emergency response for community agencies with cognitive task analysis, risk analysis, and decision support framework

Radiological nuclear emergency responders must be able to coordinate evacuation and relief efforts following the release of radioactive material into populated areas. In order to respond quickly and effectively to a nuclear emergency, high-level coordination is needed between a number of large, independent organizations, including police, military, hazmat, and transportation authorities. Given the complexity, scale, time-pressure, and potential negative consequences inherent in radiological emergency responses, tracking and communicating information that will assist decision makers during a crisis is crucial. The emergency response team at the Angra dos Reis nuclear power facility, located outside of Rio de Janeiro, Brazil, presently conducts emergency response simulations once every two years to prepare organizational leaders for real-life emergency situations. However, current exercises are conducted without the aid of electronic or software tools, resulting in possible cognitive overload and delays in decision-making. This paper describes the development of a decision support system employing systems methodologies, including cognitive task analysis and human-machine interface design. The decision support system can aid the coordination team by automating cognitive functions and improving information sharing. A prototype of the design will be evaluated by plant officials in Brazil and incorporated to a future trial run of a response simulation.     

DHM simulation in virtual environments: a case-study on control room design

This paper will present the workflow developed for the application of serious games in the design of complex cooperative work settings. The project was based on ergonomic studies and development of a control room among participative design process. Our main concerns were the 3D human virtual representation acquired from 3D scanning, human interaction, workspace layout and equipment designed considering ergonomics standards. Using Unity3D platform to design the virtual environment, the virtual human model can be controlled by users on dynamic scenario in order to evaluate the new work settings and simulate work activities. The results obtained showed that this virtual technology can drastically change the design process by improving the level of interaction between final users and, managers and human factors team.     

A literature review about usability evaluation methods for e-learning platforms

The usability analysis of information systems has been the target of several research studies over the past thirty years. These studies have highlighted a great diversity of points of view, including researchers from different scientific areas such as Ergonomics, Computer Science, Design and Education. Within the domain of information ergonomics, the study of tools and methods used for usability evaluation dedicated to E-learning presents evidence that there is a continuous and dynamic evolution of E-learning systems, in many different contexts -academics and corporative. These systems, also known as LMS (Learning Management Systems), can be classified according to their educational goals and their technological features. However, in these systems the usability issues are related with the relationship/interactions between user and system in the user's context. This review is a synthesis of research project about Information Ergonomics and embraces three dimensions, namely the methods, models and frameworks that have been applied to evaluate LMS. The study also includes the main usability criteria and heuristics used. The obtained results show a notorious change in the paradigms of usability, with which it will be possible to discuss about the studies carried out by different researchers that were focused on usability ergonomic principles aimed at E-learning.     

Spatial microsimulation for rural policy analysis in Ireland: The implications of CAP reforms for the national spatial strategy

Microsimulation attempts to describe economic and social events by modelling the behaviour of individual agents. These models have proved useful in evaluating the impact of policy changes at the micro level. Spatial microsimulation models contain geographic information and allow for a regional or local approach to policy analysis. This paper builds on previous work on urban systems by employing similar modelling techniques for the analysis of rural areas [Birkin, M., Clarke, M., 1988. SYNTHESIS—a synthetic spatial information system for urban and regional analysis: methods and examples. Environment and Planning A 20, 1645–1671; Ballas, D. et al., 1999. Exploring microsimulation methodologies for the estimation of household attributes. The Fourth International Conference on GeoComputation, 25–28 July 1999, Fredericksburg, Virginia, USA (paper presentation); Ballas, D, Clarke, G. P., 2000. GIS and microsimulation for local labour market policy analysis. Computers, Environment and Urban Systems 24, 305–330; Ballas, D., Clarke, G. P., 2001a. Modelling the local impacts of national social policies: a spatial microsimulation approach. Environment and Planning C: Government and Policy 19, 587–606; Ballas, D., Clarke, G. P., 2001b. Towards local implications of major job transformations in the city: a spatial microsimulation approach. Geographical Analysis 33, 291–311]. It describes the development of the simulation model for the Irish local economy (SMILE) model. SMILE is a static and dynamic spatial microsimulation designed to analyse the impact of policy change and economic development on rural areas in Ireland. This paper focuses on the static model. First, we describe the European and Irish policy environment and indicate the importance of building spatial models to analyse change in rural Ireland. Second, we review existing literature on regional and local modelling techniques and the use of spatial models as tools for policy analysis. Third, we describe the SMILE static model. The model generates synthetic spatially referenced population for the Irish Republic at the small area level—the population micro data is produced for district electoral divisions (DEDs). Finally, we show how data from other sources can be linked to the static model output. We link data from the Irish National Farm Survey on farm system, income and off-farm employment of operator to the SMILE static model. We use this example to show its potential as a tool for policy analysis.     

Features and limitations of digital human models--a new German guideline

In 2008 the Association of German Engineers (VDI) published the first part of the VDI 4499 guideline for methods and tools for the digital factory. Part 1 of this guideline deals with the fundamentals of the system and will be expanded by the addition of further parts on specific topics within the digital factory. Soon to be published is Part 4 which covers human models as tools of the digital factory. It describes the state of the art of current digital human models with regards to the methods and procedures implemented in German speaking countries. The structure of this part of the guideline is based on the different sections of engineering mechanics and outlines the opportunities for ergonomic assessments and the evaluation of work systems. During the writing of the guideline, the restrictions of the existing procedures also became evident thus showing the requirement for further development of such procedures. This is illustrated in this paper using examples from commercial software systems.     

User acceptance of cooperative maneuver-based driving--a summary of three studies

Modern cars offer drivers support with the help of a number of driver assistance systems. Those systems aim to relieve drivers through assumption of sub parts of the driving task (e.g. in case of an Adaptive Cruise Control by regulation of vehicle speed and time gap to preceding vehicle). Today, systems are controlled and monitored separately which leads to efforts to combine the functionality of all systems in an overlying assistance for drivers. The approach of the University of Technology Darmstadt is called Conduct-by-Wire and can be seen as a cooperative maneuver-based driving paradigm, where the driver gives maneuver command to the systems which are automatically executed. This paper summarizes the results of three studies which investigated the user acceptance of this driving paradigm. Overall, it can be said that the acceptance of the system depends on personal traits of the driver and on the driving situation. Almost all participants are willing to use Conduct-by- Wire for routine tasks such as commuting, which makes the systems interesting for company cars. Still, there remain a number of drivers who are not willing to use such a highly automated system at all.     

高职院校创新办学体制机制探究

建立"政府主导、行业指导、企业参与、院校主体,人才共育、过程共管、成果共享、责任共担,合作办学、合作育人、合作就业、合作发展"的新办学体制机制,是新时期高职院校提高人才培养质量的关键抓手,是实现让政府、用人单位、学生家长和学生满意服务宗旨的必由之路。文中对高职院校创新办学体制机制进行了系统分析,对各高职院校在新时期创新办学体制机制有一定的启发借鉴意义。     

Improving wheelchair prescription: an analysis of user needs and existing tools

Wheelchair users experience many situations that affect the stability and associated performance of their wheelchair. Stability is affected by user characteristics and abilities, environmental features and conditions, and wheelchair modification and accessories. Wheelchair prescribers need effective tools and methods to provide quantitative evaluation and prediction of the behavior of the user-wheelchair system in a variety of static and dynamic situations. Such information is very important to guide efficient management of associated risks and adjust chairs accordingly. This project involves a user-centered approach for design and evaluation of a load cell based wheelchair stability assessment system (Wheel-SAS). Here, the current methods for assessing stability are described, and their shortcomings explained. The user-centered design approach being applied to the development of the associated Wheel-SAS hardware and software is described. Future work including semi-structured interviews and an online survey with wheelchair prescribers and associated healthcare professionals for deriving user requirements and a design specification for a load cell system for measuring dynamic wheelchair stability are detailed.     

The DIRECTIONS nonprofit resource assessment model: A tool for small nonprofit organizations

Rapid growth in the number of nonprofits has created a shortage of trained staff and experienced volunteer leadership for nonprofit organizations. The Nonprofit Education Initiative (NEI) in South Carolina developed the DIRECTIONS nonprofit resource assessment model to provide tools to help nonprofits better meet the challenges facing our communities—tools that will help nonprofits develop effective plans, integrate resources, diversify revenue, communicate effective messages, and motivate constituents. These tools are also inexpensive and available close to home. The research and development process was a cooperative effort between the Department of Parks, Recreation, and Tourism Management and Clemson University Cooperative Extension Service, with funding from the W. K. Kellogg Foundation. Cooperative Extension is a component of the land grant university system, the largest educational delivery system in the world. Cooperative Extension's role is to plan, execute, deliver, and evaluate learning programs consistent with locally identified needs. It helps people acquire the understanding, capabilities, attitudes, and skills essential to solving farm, home, and community problems. This article gives a background of the challenges facing nonprofit organizations in South Carolina, the steps taken to develop this new assessment model, and results of research conducted throughout the development process.     

Decision support for vessel traffic service (VTS): user needs for dynamic risk management in the VTS

Vessel Traffic Service (VTS) is a shore-side service implemented by a "Competent Authority to improve the safety and efficiency of vessel traffic and to protect the environment". It is a service that operates through VTS centers, from which VTS operators monitor traffic, assist in navigational matters and provide information to all ships in a designated area. As VTS is provided by operators located on shore, they usually make use of several decision support systems to be able to monitor the traffic and to provide information to the vessels. Although several new tools and approaches have been introduced in the VTS domain, there is still room for improvements. This paper summarizes the results from three studies conducted within the EfficienSea project to approach user needs for dynamic risk management in the VTS domain. Data was collected by conducting study visits and observations at VTS centers, a focus group interview as well as several semi-structured interviews. The paper summarizes the results and presents technical and organizational user needs for dynamic risk management within the VTS domain.     

Assessing human movement with accelerometry

The methods for measuring and evaluating human movement have advanced rapidly over the past 2 decades. The use of smaller, lighter, more powerful personal computers, digital video cameras and miniature, portable accelerometers have allowed the health professional, engineer, sports coach and scientist to very precisely record and quantify human movements on the sports field, in the business office, industrial setting and in the home. Most human motion analysis systems have evolved to meet the particular needs of the user. One such system that has developed over the past ten years in the Sport Science Laboratory at Dalhousie University is the Padlog series of accelerometer systems. This paper will discuss the development the Padlog systems at Dalhousie.     

Digital test assembly of truck parts with the IMMA-tool--an illustrative case

Several digital human modelling (DHM) tools have been developed for simulation and visualisation of human postures and motions. In 2010 the DHM tool IMMA (Intelligently Moving Manikins) was introduced as a DHM tool that uses advanced path planning techniques to generate collision free and biomechanically acceptable motions for digital human models (as well as parts) in complex assembly situations. The aim of the paper is to illustrate how the IPS/IMMA tool is used at Scania CV AB in a digital test assembly process, and to compare the tool with other DHM tools on the market. The illustrated case of using the IMMA tool, here combined with the path planner tool IPS, indicates that the tool is promising. The major strengths of the tool are its user friendly interface, the motion generation algorithms, the batch simulation of manikins and the ergonomics assessment methods that consider time.     

Exploring the requirements for multimodal interaction for mobile devices in an end-to-end journey context

The paper investigates the requirements for multimodal interaction on mobile devices in an end-to-end journey context. Traditional interfaces are deemed cumbersome and inefficient for exchanging information with the user. Multimodal interaction provides a different user-centred approach allowing for more natural and intuitive interaction between humans and computers. It is especially suitable for mobile interaction as it can overcome additional constraints including small screens, awkward keypads, and continuously changing settings - an inherent property of mobility. This paper is based on end-to-end journeys where users encounter several contexts during their journeys. Interviews and focus groups explore the requirements for multimodal interaction design for mobile devices by examining journey stages and identifying the users' information needs and sources. Findings suggest that multimodal communication is crucial when users multitask. Choosing suitable modalities depend on user context, characteristics and tasks.     

What do we mean by Human-Centered Design of Life-Critical Systems?

Human-centered design is not a new approach to design. Aerospace is a good example of a life-critical systems domain where participatory design was fully integrated, involving experimental test pilots and design engineers as well as many other actors of the aerospace engineering community. This paper provides six topics that are currently part of the requirements of the Ph.D. Program in Human-Centered Design of the Florida Institute of Technology (FIT.) This Human-Centered Design program offers principles, methods and tools that support human-centered sustainable products such as mission or process control environments, cockpits and hospital operating rooms. It supports education and training of design thinkers who are natural leaders, and understand complex relationships among technology, organizations and people. We all need to understand what we want to do with technology, how we should organize ourselves to a better life and finally find out whom we are and have become. Human-centered design is being developed for all these reasons and issues.     

The ambient intelligence for the sake of accessibility in residential projects: a proper study to the Brazilian scene

The concept of Ambient Intelligence consists of intuitive interfaces embedded in everyday objects that interact with the user and function in an integrated and discrete generating and transmitting information. This article has as objective to present applications that when focused on accessibility criteria, can contribute to the work of architects during the design of residential projects. In Brazil, pioneering projects are already being developed and the use of Ambient Intelligence systems are already widespread, both by private and public, however much care technologies developed in other countries.     

Design considerations to improve cognitive ergonomic issues of unmanned vehicle interfaces utilizing video game controllers

Unmanned (UAVs, UCAVs, and UGVs) systems still have major human factors and ergonomic challenges related to the effective design of their control interface systems, crucial to their efficient operation, maintenance, and safety. Unmanned system interfaces with a human centered approach promote intuitive interfaces that are easier to learn, and reduce human errors and other cognitive ergonomic issues with interface design. Automation has shifted workload from physical to cognitive, thus control interfaces for unmanned systems need to reduce mental workload on the operators and facilitate the interaction between vehicle and operator. Two-handed video game controllers provide wide usability within the overall population, prior exposure for new operators, and a variety of interface complexity levels to match the complexity level of the task and reduce cognitive load. This paper categorizes and provides taxonomy for 121 haptic interfaces from the entertainment industry that can be utilized as control interfaces for unmanned systems. Five categories of controllers were based on the complexity of the buttons, control pads, joysticks, and switches on the controller. This allows the selection of the level of complexity needed for a specific task without creating an entirely new design or utilizing an overly complex design.     

Reclaiming Futures: Using communication to drive community and systems change

Reclaiming Futures is a national juvenile justice reform initiative of the Robert Wood Johnson Foundation. During its 11 years of demonstration and expansion phases, Reclaiming Futures has used a variety of communications strategies, tools, and techniques to achieve its objectives. This paper describes the literature relevant to contemporary use of communications tools to achieve social change, and presents a brief history of how communications contributed to the development of Reclaiming Futures and how communications strategies were implemented at key points. A focus on communication principles and tools in practical terms is highlighted, including strategies for empowering project leaders to be effective messengers and for conducting outreach to community members, professional stakeholders, and elected officials, as well as examples of creative projects developed to advance program goals. Use of techniques such as branding, messaging, and integration of social media are also presented. Implications for other system change efforts are explored.     

The Making of COBRS 2.0

Abstract

Recently introduced advances in microcomputer technology offer opportunities for improving child welfare agencies' access to powerful case assessment and program evaluation tools. This paper discusses the process of fitting a child behavior outcome measurement system to a menu driven microcomputer program. Traditional strategies for measuring outcome effectiveness, managerial priorities and operational constraints are examined in terms of their bearing on the introduction of new microcomputer technology. The developmental process is traced to show how these factors influenced the addition of a number of user options to the basic program to enhance its adaptability to specific agency needs. Initial user feedback indicated general satisfaction with the basic program and the applicability of its output, little or no experimentation, as yet, in adapting the system, and, a minor need to adjust the sequencing of operator activities to better fit the realities of agency work rhythms.