The consequences of job insecurity for employees: The moderator role of job dependence

With globalization and increased international competition have come more flexible forms of employment and increased job insecurity. The authors address the impact of perceived job insecurity on employees' work attitudes and intentions. After reviewing relevant research on stress theory and the relationship between job insecurity and its consequences, they test two hypotheses on 942 employees in Spain, namely: first, that job insecurity relates negatively to job satisfaction and organizational commitment and positively to intention to leave; and, second, that job insecurity, economic need and employability interact in the prediction of these outcomes.     

Disparate Levels of Stress in Police and Correctional Officers: Preliminary Evidence from a Pilot Study on Domestic Violence

New data from a prevention curriculum project on officer-involved domestic violence reveals significant differences in the reported job stress of Florida's correctional officers when compared to police officers who took the same surveys. The significantly higher reported levels of organizational stress in particular—especially those related to staff and resource shortages and attitudes about leadership—raise concerns about the relationship between organizational stress and the reported drastic budget cuts, hiring freezes, and layoffs experienced by the Department of Corrections in 2009. The surprising disparity has significant implications for policy makers, who should be aware of the high cost of stress in officer health and well-being when making budgetary decisions about the state's rapidly increasing inmate population.     

Variables Affecting Patient Satisfaction with Health Care Services in the College Health Setting

Abstract

Patient satisfaction with health care services is an important factor in health care delivery. It will significantly influence whether or not a patient seeks medical care, complies with prescribed treatment, and/or maintains a continuing relationship with a medical practitioner.

A survey questionnaire, relating patient satisfaction with a number of variables identified through a literature review, was mailed to a random sample of 500 students utilizing Student Health Service (SHS) at Kent State University (KSU) during the five week study period. The data obtained would be utilized to help with planning future health care services and staff inservice education programs.

The findings of this survey indicate that patient satisfaction has a statistically significant correlation with perceived technical competence of the practitioner and perceived adequacy of the interpersonal aspects of the practitioner-patient relationship. A significant relationship did not exist between satisfaction and expectations the patient holds of the practitioner's role performance. A statistically significant relationship was found to exist between receiving health information/education related to diagnosis, prognosis, and treatment plan and satisfaction with health care services. This relationship did not hold for health information/education related to activity restrictions or preventive measures. The study also revealed that time waited during the medical care encounter was inversely related to satisfaction. Last, stepwise regression found that perceived technical competence of the practitioner was the most important variable influencing patient satisfaction with health care services.

This study provides data about factors important to personal satisfaction with health care services for a selected group of college students.     

Job satisfaction among nurse assistants employed in nursing homes: An analysis of selected job characteristics

The quality of life of residents of nursing homes depends heavily upon the work of nurse assistants (also known as nurse aides). However, beyond basic demographic data, little is currently known about this highly important category of care providers. This study explores the relationships between selected job characteristics and job satisfaction of 138 nurse assistants employed in nursing homes in Ohio. Factor analyses reveal four dimensions among these job characteristics. These dimension are labeled supervision, personal recognition, family/ work conflict, and qualifications. Only qualifications fail to show a significant correlation with the nurse assistants' levels of job satisfaction. The strongest relationship is with supervision. The implications of the findings for job satisfaction and job performance among nurse assistants are discussed.     

Coming Out and Job Satisfaction: A Moderated Mediation Model

Prior research suggests that the disclosure of sexual identity at work is not always significantly associated with job satisfaction. The authors investigated (a) the mediating role of workplace heterosexist climate in linking workplace outness with job satisfaction, and (b) the moderating role of anticipated discrimination in influencing the indirect and direct relationship between workplace outness and job satisfaction. This model was tested among 1,460 lesbian, gay, and bisexual (LGB) employees in Italy. Results indicated that workplace heterosexist climate mediated relationships between workplace outness and job satisfaction. Anticipated discrimination moderated the relationships between LGB employees’ disclosure of their sexual identity and job satisfaction and between workplace heterosexist climate and job satisfaction. This moderated mediation model may assist researchers who aim to understand the complexity of the relationship between workplace outness and job satisfaction. In this regard, practitioners need to recognize the role played by workplace heterosexist climate and anticipated discrimination.     

Validation of a French Canadian version of the Organizational Policies and Practices (OPP) questionnaire

Organizational factors are potentially powerful in accounting for work-related chronic disability following a musculoskeletal disorder. This study documents the psychometric qualities of the French Canadian version of the Organizational Policies and Practices questionnaire (OPP) [1] on a population of nurses (N=124). By excluding the two items composing the ergonomic practices factor, a factorial structure identical to that obtained by the OPP's authors is obtained for the disability management policies and practices factor, the people-oriented culture factor and the safety climate factor. The internal consistency coefficients (Cronbach's alpha) are satisfactory while the coefficients intraclass are less than those obtained by the authors in the test-retest. However, the test-retest interval is greater in this study. Consistent relationships are observed between the dimensions of the OPP and three job-related psychosocial indicators: perceived stress, social support and satisfaction. This suggests a good construct validity for the OPP. Although additional validation efforts are recommended, all of the results obtained support the validity and reliability of the French Canadian version of the OPP. This version can be used to examine the importance of organizational aspects in studies on the prevention of chronic disability.     

Looking at engagement and outcome from the perspectives of child protection workers and parents

This paper reports a study that sought to understand what facilitates engagement between parents and child protection workers and to ascertain the relationship between such engagement and intervention outcome. Quantitative and qualitative data were gathered through personal interviews with 131 worker-parent dyads (workers and corresponding parents receiving service) from 11 child protection agencies in Ontario, Canada. Measures included scales for engagement, parental well-being (depression and stress), and worker well-being (burnout, job satisfaction, stress). Outcome measures included perception of child safety, changed parenting practices and satisfaction. A relationship was found between workers' perception of parent engagement and parents' perception of their own engagement, as well as between the perceptions that workers and parents had around their own respective engagement. Workers who were satisfied with service outcomes were significantly more engaged than those who were unsatisfied. Parents thinking that their children were safer as a result of intervention were significantly more engaged than parents who thought that their children were less safe. The strongest reason given by parents for positive change was being able to trust their worker (p < .001) and believing that their worker was knowledgeable about parenting (p < .01). Qualitative data suggested that parents valued experienced workers because they thought such workers could better understand their problems and how to deal with them. Correspondingly, workers felt that experience enabled them to better understand clients' problems and provide more effective support. No relationship was found between parent engagement and parental depression or stress, but the mean depression score for parents placed them at risk of clinical depression. There was a negative correlation between worker stress and engagement. The study demonstrates that engagement between clients and workers is related to positive outcomes (as reported by workers and parents) and supports the contention that promoting engagement is integral to a successful child protection intervention.     

Engaged or Connected? A Perspective of the Motivational Pathway of the Job Demands-Resources Model in Volunteers Working for Nonprofit Organizations

There is a paucity of research on volunteers compared with paid workers. The aim of this study is to examine the mediating roles of work engagement and connectedness simultaneously in the motivational pathway of the Job Demands-Resources (JD-R) model. Survey data were collected from 471 volunteer participants and analysed using structural equation modelling methods. Contrary to expectation, the findings did not show that engagement mediates the relationship between job resources and volunteer satisfaction (1), between job resources and determination to continue (2), and between job resources and health (3). The findings, did however, show that connectedness mediates the relationship between job resources and volunteer satisfaction (4), between job resources and determination to continue (5), and between job resources and health (6). These findings add support to the motivational pathway of the JD-R theory to understand volunteer wellbeing and retention in health care organizations, but suggest that the theory may be expanded to include connectedness as a mediator.     

Surviving Involuntary Unemployment Together: The Role of Resilience-Promoting Communication in Familial and Committed Relationships

Involuntary unemployment is an unfortunate circumstance not only for those without meaningful work, but also for families, family relationships, and committed long-term relationships. To explore the role that communication plays in helping family partners demonstrate resilience (i.e., competence and adaptation throughout the experience of a stressor), while dealing with involuntary unemployment, the current study surveyed a sample of 111 recently unemployed, relationally involved participants. The majority of these participants self-reported as married (40.6%) or indicated serious commitment (38.6%) with their relational partner. Communication strategies perceived as contributing to resilience with their partner were measured as Resilience-Promoting Communication (RPC). Bootstrapping mediation analysis determined that RPC dimensions emphasizing respect/harmony, partnership and tension release contributed to mediation of the relationship between feelings about job loss on relational satisfaction and commitment. In addition, respect/harmony moderated the relationship between both unemployment affect and commitment and satisfaction. Civility moderated the relationship between unemployment affect and satisfaction. Implications of these findings for theory and for families dealing with unemployment are discussed.     

A Longitudinal Analysis of Parenting Practices,Couple Satisfaction,and Child Behavior Problems

This longitudinal study examined the relationship between couple relationship satisfaction, parenting practices, parent depression, and child problem behaviors. The study participants (n = 148) were part of a larger experimental study that examined the effectiveness of a brief family-centered intervention, the Family Check-Up model. Regression analysis results indicated that our proposed model accounted for 38% of the variance in child problem behavior at Time 2, with child problem behavior and couple relationship satisfaction at child age 2 years each accounting for a significant portion of the variance in child problem behavior at age 3. Couple relationship satisfaction directly predicted child behavior problems over time. Clinical and research implications are discussed.     

Changing work, changing health: can real work-time flexibility promote health behaviors and well-being?

This article investigates a change in the structuring of work time, using a natural experiment to test whether participation in a corporate initiative (Results Only Work Environment; ROWE) predicts corresponding changes in health-related outcomes. Drawing on job strain and stress process models, we theorize greater schedule control and reduced work-family conflict as key mechanisms linking this initiative with health outcomes. Longitudinal survey data from 659 employees at a corporate headquarters shows that ROWE predicts changes in health-related behaviors, including almost an extra hour of sleep on work nights. Increasing employees' schedule control and reducing their work-family conflict are key mechanisms linking the ROWE innovation with changes in employees' health behaviors; they also predict changes in well-being measures, providing indirect links between ROWE and well-being. This study demonstrates that organizational changes in the structuring of time can promote employee wellness, particularly in terms of prevention behaviors.     

Work–family Conflict and Job Satisfaction Relationship: The Roles of Gender and Interpretive Habits

This study examined the effects of gender and interpretive habits on the relationship between work–family conflict (WFC) and job satisfaction. The results of the analysis of the data collected from 286 academic personnel suggest that interpretive habits moderate the relationship between WFC and job satisfaction such that the negative effect of WFC and job satisfaction is stronger for employees focusing highly on deficiency, with high necessitating, and low skill recognition, referred to as stress‐predisposing interpretive habits. Furthermore, gender was found to have an influence on the role of interpretive habits in the WFC–job satisfaction relationship. Specifically, WFC had a negative association with job satisfaction for stress‐predisposed male employees while no relationship was found between WFC and job satisfaction for men with a low focus on deficiency, low necessitating and high skill recognition namely, stress‐resilient interpretive habits. Moreover, although WFC had a negative association with job satisfaction for female employees, this relationship was even stronger for stress‐resilient females. The implications of the findings and suggestions for future studies are discussed.     

The impact of internal communication satisfaction dimensions on job satisfaction dimensions and the moderating role of LMX

This paper presents the results of the research on the predictive role of internal communication satisfaction dimensions on job satisfaction dimensions of middle managers from 131 companies in Serbia and the moderating influence of the leader member exchange relationship between middle managers and their supervisors (LMX) on that role. The research has shown that some internal communication satisfaction dimensions have statistically positive impact on job satisfaction dimensions and the moderating effect of LMX has also been noticed.     

Work–Family Balance and Tenure Reasonableness: Gender Differences in Faculty Assessment

Abstract

Perceptions of work–family balance and of the reasonableness of tenure expectations are key faculty retention factors. Using a national job satisfaction survey with 2438 tenure-track assistant professors, we explore whether faculty assessment of departmental and institutional support for family–work balance and their satisfaction with family-friendly policies influence their perceptions of the reasonableness of tenure expectations. We pay attention to the importance of gender in our models. Results reveal that women are less likely than men to report tenure expectations as scholars are reasonable and that departments and institutions are supportive of family–work balance. Departmental support for family–work balance, caring for an ill family member, satisfaction with family-friendly policies, and workload have the strongest association with reasonableness. Satisfaction with family-friendly policies has a significant relationship with reasonableness of tenure expectations only for faculty with family care responsibilities. Implications for family-friendly policies and practices in academia are discussed.     

Climate,stress and satisfaction: a multilevel study in the public sector / Clima,estrés y satisfacción: un estudio multinivel en el sector público

The aim of this study was to examine the mediating effect of role ambiguity on the relationship between climate and job satisfaction in local public administration. Taking the job demands-resources model (JD-R) as the starting point, a multilevel mediation analysis was used to determine the influence of the different services within the sample. The sample consisted of 196 employees in 29 integrated services of two local corporations. Results confirm the job demands-resources model by showing multilevel partial mediation of role ambiguity in the relationship between climate and job satisfaction of public employees. These results indicate the importance of climate in organizational contexts and its implications for reducing role stressors while strengthening and maintaining the wellbeing of employees.     

Correlates of depression in self-neglecting older adults: A cross-sectional study examining the role of alcohol abuse and pain in increasing vulnerability

ABSTRACT

Self-neglect among older adults results in increased morbidity and mortality rates. Depression is strongly linked to self-neglect and when untreated, severely complicates management of health and functional outcomes. The study aims to identify factors correlated with depression to inform approaches to service recruitment and retention that improve long-term outcomes. The sample included urban community-dwelling older adults (n = 96) 65 years of age and older with Adult Protective Services-substantiated self-neglect. All participants completed a range of validated cognitive, functional, and self-report demographic and clinical measures around health and mental health functioning. A secondary data analysis using multivariable logistic regression revealed that a positive screen for alcohol abuse, low self-rated health, and higher self-reported pain were associated with significantly higher odds of self-reported depression. Further research is needed to understand the temporality between these correlates and depression and to inform prevention and intervention practices for self-neglecting older adults.     

Job Satisfaction,Leisure Satisfaction,and Psychological Health

Job satisfaction, leisure satisfaction, and psychological health were measured for 189 adult men who were employed full time. Job satisfaction and leisure satisfaction were found to be significant positive predictors of psychological health. Stepwise regression analyses indicated that job satisfaction was the better predictor of psychological health, but leisure satisfaction added significantly to the prediction. Although job satisfaction was significantly higher for white-collar (professional) workers than for blue-collar workers, the prediction of psychological health by the independent variables was not affected by occupational status. Theoretical and counseling implications are discussed.     

Perception differences between groups of employees identifying the factors that influence a return to work after a work-related musculoskeletal injury

Employee health and productivity losses as a result of work-related injury are estimated to be US dollars 1.2 trillion annually to US companies. This is approximately 14.3% of the gross domestic product [6,8,11,35]. Workers' compensation, medical care, and short and long-term disability are a part of these costs. Controlling or eliminating these costs is a problem for US employers [3,6,14,21,29]. The study discussed in this article examined the perceptions of manufacturing employees in identifying factors that influence a return to work after a work-related musculoskeletal injury. The classification of employees who participated in this study were safety professionals, supervisors and workers from the manufacturing industry in central Kentucky. The worker group consisted of material handlers, assembly line workers and quality control inspectors. The participants completed a developed survey instrument, the Return to Work Perception Survey. This survey instrument examined the perception of the participants on factors related to return to work: company policies and procedures, job satisfaction, worker relationships and work environment. The results indicated safety professionals and supervisors perceptions differ from workers on the variables of job satisfaction, worker relationships and work environment. Their perceptions did not differ on the variable relating to company policies and procedures. In addition, the safety professional and supervisor groups rated the items addressing job satisfaction higher than did the worker group. The worker group did not differ from one another on any of the factors. Implications of this study for manufacturing companies suggest (a). identifying those issues contributing to employee job satisfaction, (b). developing a plan for achieving increased job satisfaction and employee recognition at the workplace among all workers, and (c). consider allowing employees to develop new capacities and new learning, thus fostering motivation and job satisfaction [18,20].     

Leader–member exchange in nonprofit sport organizations

Numerous human resource studies examining the relationship between leaders and followers have found that employees' high levels of leader–member exchange (LMX) are associated with higher job satisfaction and a greater intention to stay with their organizations. Considering the nature of voluntary work in nonprofit sport organizations, leader–member relations may be one of the most important factors influencing volunteer workers' commitment. This study examines the influences of LMX dimensions (Affect, Loyalty, Contribution, and Professional Respect) of volunteer leaders and followers on job satisfaction and assesses the influences of LMX dimensions and job satisfaction of volunteer leaders and followers on intention to stay with their organizations. The findings imply a strong value in positive reciprocal relationships between leaders and followers for enhancing job satisfaction and retention.     

Employee health service for teaching and nonteaching staff: A needs assessment

This paper reports the results of a needs assessment conducted for an Employee Health Service in a metropolitan school district. Survey questionnaires were distributed to the entire district staff with a return rate of 49% (n = 2,268). In order to identify the subgroups of employees who may be at greatest health risk, data were analyzed utilizing an Automatic Interaction Detection Analysis technique. As a means of determining whether particular subgroups perceive stress differentially, multivariate analyses of variance were also performed. Results indicate that "degree of stress" is the health risk variable which can best differentiate employees on the basis of health risk predictors. In general, for teachers, coping ability differentiates those who have high versus low stress, whereas for nonteachers, satisfaction with social support shows the strongest relationship to stress. Furthermore, classification of individuals by job category results in the most pronounced differences between groups on ten stress subdomains. Overall, task-based stress is deemed to be the most stressful of the subdomains. Results are discussed with regard to planning prevention and intervention efforts.