The Oxford Incident: organizational culture’s role in an anthrax crisis

This paper examines the crisis management response of a Connecticut hospital during an anthrax case that came to be known as the “Oxford Incident.” While crisis communication plans may help organizations effectively manage crises, the findings of this study indicate the established culture at the hospital was the most important factor in the organization’s successful handling of the case.     

Exit,voice and loyalty in the course of corporate governance and counsel’s changing role

Striking changes in the norms and practices of corporate governance have occurred since the 1980s. Corporate directors have become more independent and diligent and institutional investors have become more activist. If we apply Albert O. Hirschman’s insights about the interactions of exit, voice and loyalty, we find that over-reliance on exit as the remedy of choice of shareholders failed to discipline and educate managers effectively. After the wave of hostile takeovers, the extent of management failure became apparent and the increased power of voice was an important factor in accelerating changes in conduct and norms. The new Team Production Model is useful in describing how public corporations are increasingly being governed. The model helps to explain why corporate boards should function as independent arbitrators among the corporate constituents that have invested in the entity. Mechanisms to increase stakeholder voice and loyalty can help the board function effectively and may increase both efficiency and fairness. The role of corporate counsel, as co-agent with corporate management, and having an independent fiduciary duty to the entity and not its management, is essential to assist the corporate board in meeting its obligations within the Team Production Model. Lawyers, as honest brokers with duties to the enterprise can play an important role in increasing stakeholder voice and loyalty.     

Navigating change in the era of COVID-19: The role of top leaders’ charismatic rhetoric and employees’ organizational identification

The Novel Coronavirus (COVID-19) pandemic has had tremendous and swift effects on organizational change. This study examined how organizations can leverage leadership and employee resources to facilitate positive change outcomes. Drawing from the self-concept based motivational theory of charismatic leadership and substitutes for leadership theory, the current study proposed a theoretical model connecting top leaders’ charismatic rhetoric, employees’ affective commitment to change, and employees’ turnover intention. Furthermore, the study investigated contingencies that may modify the relationship between leadership communication and followers’ outcomes. Results from an online panel of 417 U.S. employees showed that top leaders’ use of charismatic rhetoric during change led to followers’ affective commitment to change, which decreased their turnover intention. Furthermore, employees’ organizational identification moderated this relationship. When employees have low identification with their organizations, top leaders’ charismatic rhetoric to address the immediate change is more needed.     

The Black catalyst to tweet: the role of discrimination experience,group identification,and racial agency in Black Americans’ instrumental use of Twitter

The strong presence of Blacks on Twitter has attracted scholarly attention, but few empirical studies have provided a clear, theory-driven answer to the question of how Blacks use Twitter. Drawing on the uses and gratifications framework and the rejection-identification model, we examined how discrimination experience, group identification, and racial agency influence Black Americans’ instrumental use of Twitter. An online survey conducted with a national adult sample of 323 Black American Twitter users showed that the experience of discrimination in everyday settings indirectly predicted three types of instrumental use of Twitter (information seeking, opinion expression, and social networking) through serial mediation of group identification and racial agency. The direct effects of discrimination experience on the three types of instrumental use were not significant, nor were the indirect effects of discrimination experience on instrumental use only through group identification and only through racial agency. These results indicate that Black Americans’ goal-driven, purposeful use of Twitter may be understood as a form of problem-focused coping with discrimination experience. The current findings also suggest that Black users’ identification with their racial group and desire to make a positive difference in the Black community constitute a pivotal mechanism underlying their instrumental use of Twitter.     

The effects of perceived quality of organizationally provided meal service on employees’ job performance and mediating role of organizational identification

Contemporary managers are developing alternative ways to sustain their competitive advantages. Motivation-enhancing features such as high-quality meal service provided by organizations can be thought of as one of these methods. The effect of the perceived quality of meal service provided by organizations on the job performance of employees and the mediating role of organizational identification during this process is studied. Private security-sector employees working in Turkey (N?=?597) are being focused in this study. As a result of analyses (correlation and regression analyses, structural equation model), the authors find that the perceived quality of meal service provided by organizations improves employees’ job performance significantly and organizational identification has a partial mediating role on this association. The findings of this study will be of interest to key stakeholders such as public or private organizations, labor unions and the media.     

The distant core: social solidarity,social distance and interpersonal ties in core–periphery structures

We examine three hypotheses at the foundation of theories concerned with the organization of social space and social solidarity in differentiated groups. The most important of these hypotheses is that interpersonal ties between actors in different positions of a social structure foster social solidarity; however, the theories are silent on the question of whether this effect of interpersonal ties is maintained regardless of the distance that separates the positions of two actors in the group’s social space. In addition, the current zeitgeist on the organization of social space hypothesizes that interpersonal solidarity and ties are negatively associated with the distance that separates the positions of actors in social space. Although interpersonal ties foster solidarity, social distance reduces the likelihood of interpersonal ties and solidarity. Our evidence suggests unqualified support only for the first hypothesis. Surprisingly, the expected negative effects of social distance on interpersonal ties and solidarity appear to be properties of particular forms of social organization and are not ubiquitous implications of social differentiation. These negative effects are more or less pronounced (even reversible) in core–periphery structures depending upon the distance between the core and peripheral positions in the social space of the group.     

Bullying and victimization among majority and minority students: The role of peers’ ethnic perceptions

In this study, we investigate the associations between self-reported and victim-reported bullying and two dimensions of ethnicity (self-identification and ethnic perceptions) among non-Roma majority and Roma minority Hungarian secondary school students. Results of the meta-analysis of exponential random graph models for 12 classes (347 students, 4 schools) show that both self-declared Roma and non-Roma students are more likely to report that they bully peers they perceive as Roma compared to peers they perceive as non-Roma. This is after controlling for gender, socio-economic status, and structural characteristics of the bullying networks. Similar associations have not been found, however, analysing victims’ reports.     

The role of time perspective in predicting Iranian farmers’ participatory-based water conservation attitude and behavior

ABSTRACT

In current perspective, farmers’ participatory behavior toward conservation of water resources (FPBCWR) is one of the most important strategies under water resource management in rural Iran. In this regard, understanding the predictors of farmers’ participatory-based water conservation behaviors and attitudes is gaining more importance than earlier. Among different dimensions of farmers’ participatory behavior, the potential of temporal frames was examined rarely. Thus, 322 Iranian farmers were investigated to examine the potential of their time perspectives in predicting their participatory-based water conservation behavior and attitude. According to the study results, the effects of present orientation on attitude and behavior were negatively significant, while the effects of future orientation on attitude and behavior were positively significant, whereas its effects (path coefficients) were stronger than present orientation effects. Past orientation did not have a significant effect on attitude, though attitude positively and significantly affected farmers’ participatory behavior. The results of causal analysis revealed that presented model accounted for 58% of variance in farmers’ ‘behavior’ and 42% of variance in “attitude.” In conclusion, a few demonstrable illustrations of policy implications are presented to enable utilizing the important findings and concluding results of this study that is linked further with water resource management domain.     

Economics or ethics? Exploring the role of CSR expectations in explaining consumers’ perceptions,motivations, and active communication behaviors about corporate misconduct

The purpose of this study was to explore the role of corporate social responsibility expectations in explaining consumers’ perceptions, motivations and communication behaviors about corporate misconduct, especially in the context of allegations of workplace gender discrimination. A survey was conducted in December 2016 among 473 Americans. The results show that while people with economic CSR expectations do not evaluate corporate misconduct negatively, those with ethical CSR expectations perceive it morally wrong. However, both types of CSR expectations were found to impact consumers’ motivations to engage in communication behaviors about the crisis. Theoretical and empirical implications are discussed.     

An analysis of well-being in retirement: The role of pensions,health, and ‘voluntariness’ of retirement

This paper examines a wide range of determinants of retiree well-being of retirees. Using data from the 2000 Health and Retirement Study, increases in economic factors such as income lead to higher well-being, although relative income has a larger effect than absolute income. The strongest predictors are the voluntariness of entering retirement, pension characteristics, and health. Retirees “forced” to retire or have defined contribution pensions or bad health have significantly lower well-being. The results suggest a more nuanced approach in addressing retiree well-being than just a focus on the economic well-being of retirees.     

A systematic analysis of research applying ‘principles of dialogic communication’ to organizational websites,blogs, and social media: Implications for theory and practice

The purpose of this study was to analyze peer-reviewed research that applied principles of dialogic communication to organizational websites, blogs, and social media. We identified 79 relevant studies and found that 83% reported the results of a content analysis. Only 25% of studies presented a theoretical implication; 75% discussed practical implications. Future research must distinguish between analyzing structural features of web-based organizational communication and studying dialogue. Differences in power and access to resources between organizations and publics should be incorporated into studies seeking to advance a dialogic theory of public relations.     

Children’s perception of social boundaries: The intersectionality of age and social group affiliation in rural Pakistan

This study explores how children perceive social boundaries in rural Pakistan. It discusses that children develop and navigate their social relationships through their perception of social boundaries, which are shaped by kinship and sociospatial organisation in rural areas. Children's perception of social boundaries is also mediated through the intersectionality of their age and social group affiliation. An ethnographic case study of a village in Southern Punjab, Pakistan, is presented here. It uses a quantifiable photo-elicitation technique and social mapping to analyse children's everyday mobilities and intersectionality in the cultural context of rural Pakistan to illustrate their perception of social boundaries.     

Conquering with capital: social,cultural, and economic capital’s role in combating socioeconomic disadvantage and contributing to educational attainment

While socioeconomic barriers to learning have been well-documented by education, sociology, and social policy scholars, further research is needed to understand how students with low-socioeconomic status excel in high-performing schools. The collection and analysis of 20 in-depth interviews with female college students from different racial and socioeconomic backgrounds provide rich insights into the stark differences between the educational practices of low and high-SES students. Building on Bourdieu’s conceptualization of how habitus and capital influence practices in the field of education exposes unique, strategic practices that low-SES students use to attain educational success within a system of reproduction and power. While entering a high-performing school is often perceived as a definitive step for accessing high-quality educational resources, my findings illustrate how it is actually an important intermediary step within a more complex process. Increasing educational opportunity and attainment for low-SES students requires improving their access to social, cultural, and economic capital through knowledgeable mentors who contribute to a habitus and portfolio of capital which enable practices to successfully navigate and challenge the educational system.     

The impact of organizational culture and leadership performance on PR professionals’ job satisfaction: Testing the joint mediating effects of engagement and trust

The study examines the impact of critical organizational factors (organizational culture and excellent leader performance) on public relations professionals’ overall job satisfaction by focusing on testing the joint mediating effects work engagement and trust could generate. A national online survey of 838 public relations professionals working in a variety of organizations was used as the empirical data to test the relationships in a proposed conceptual model. Results confirmed the strong impact organizational culture and leader performance could have on public relations professionals’ work engagement, trust, and job satisfaction. More importantly, results revealed the significant joint mediating effects of engagement and trust on professionals’ job satisfaction, when supportive organizational culture and excellent leader performance were achieved. The study concludes with research and practical implications.