Producing Synergy: Innovation,IT, and Productivity

Bringing innovations to market is critical to industrial progress and economic growth. We explore the potential for information technology (IT) to enable innovations, and thus improve productivity. We hypothesize that a knowledge stock of process‐oriented research and development (R&D) increases total factor productivity growth by leveraging traditional forms of capital and labor, and further enhances the ability of IT capital to increase productivity. We estimate these relationships using two broad panels of U.S. industries covering the periods 1987–1998 and 1998–2005. The results indicate qualified support for a synergistic effect of R&D and IT investment in both periods.     

Romancing leadership: Past, present, and future

This paper presents a review of the romance of leadership and the social construction of leadership theory 25 years after it was originally introduced. We trace the development of this theoretical approach from the original formulation of the romance of leadership (RoL) theory as attributional bias through its emergence as a radical, unconventional approach that views leadership as a sensemaking activity that is primarily ‘in the eye of the beholder.’ We subsequently review research published in management and organizational psychology journals, book chapters and special issues of journals from 1985 to 2010. Three overall themes emerged from this review: 1) biases in (mis)attributions of leadership, including attributions for organizational success and failure; 2) follower-centered approaches, including the role of follower characteristics, perceptions, and motivations in interpreting leadership ratings; and 3) the social construction of leadership, including interfollower and social contagion processes, the role of crisis and uncertainty, and constructions and deconstructions of leadership and CEO celebrity in the media. Within each of these themes, we examine developments and summarize key findings. Our review concludes with recommendations for future theoretical and empirical work in this area.     

Covid-19: agnotology,inequality, and leadership

ABSTRACT

I use the concept of agnotology to examine the way in which the UK government diverted the public gaze from lack of equipment and hidden privatization by claiming to ‘follow the science’ and so adopt the ‘strategy’ of herd immunity. This has resulted in excess deaths, hospitalization and life-changing injury. The global experience of Covid-19 has emphasized existing inequalities, anger, and the challenge of ‘leadership’ in such threatening times. I briefly look at the role of HR as we work through the long-lasting effects of the pandemic on individuals and ‘civilization’.     

Patient care: past, present, and future

The 40 years since St Christopher's Hospice opened has witnessed a burgeoning international interest in palliative care. Its key characteristics comprise a focus on the whole-person (physical, psychological, social, and spiritual), patient-centeredness (partnership with and empowerment of the patient and family), openness and honesty in communication, an acceptance of the inevitability of death coupled with improvement in the quality of life, multi-professional teamwork integrated with community (volunteer) involvement. Although much has been achieved, much remains to be done. Both in resource-poor countries and in more wealthy ones, the scope of palliative care has changed. Initially in the United Kingdom, palliative care was mostly limited to cancer patients but now strenuous efforts are being made to extend coverage to other patient groups, e.g., those with end-stage heart disease or renal failure. In India, with a dearth of chronic care facilities, palliative care services increasingly embrace those with chronic disability as well as progressive end-stage disease. In Sub-Saharan Africa, the devastating impact of AIDS is having a major impact on the development and delivery of palliative care. To maximize the benefits of limited financial and other resources, a strategic approach is necessary. The World Health Organization emphasizes three essential foundation measures: health service policy, public awareness and professional education, and drug availability. However, at the end of the day, if we are truly to honor Cicely Saunders, palliative care must remain a movement with momentum, combining creative charisma with inevitable bureaucratic routinization.     

RFID and Operations Management: Technology,Value, and Incentives

As RFID technology matures and organizations seek to deploy it in their business operations, a basic objective in the endeavor is that of extracting business value from the technology. This paper examines three dimensions of the value proposition of RFID and attempts to identify areas for further investigation. The first dimension consists of the generic architecture of RFID implementations and the drivers of value that can result from its components. The second consists of measurement issues associated with quantification of value. Since the complete benefits of RFID will only result when multiple independent organizations deploy the technology and coordinate the resulting information flows, the third dimension addresses incentives for achieving that diffusion. The collection of issues identified through this exercise offers an initial roadmap to view ongoing research and recognize additional problems for further investigation.     

Organizational Discourse: Domains,Debates, and Directions

Interest in the analysis of organizational discourse has expanded rapidly over the last two decades. In this article, we reflect critically on organizational discourse analysis as an approach to the study of organizations and management, highlighting both its strengths and areas of challenge. We begin with an explanation of the nature of organizational discourse analysis and outline some of the more significant contributions made to date. We then discuss existing classifications of approaches to the study of organizational discourse and suggest that they fall into two main categories: classifications by level of analysis and classifications by type of method. We argue that both of these approaches are inherently problematic and present an alternative way to understand the varieties of approaches to the analysis of organizational discourse based on within domain and across domain characterizations. We conclude with a discussion of the challenges that remain in the development of organizational discourse as an area of study and point to some of the opportunities for important and unique contributions to our understanding of organizations and management that this family of methods brings.     

Flu,Risks, and Videotape: Escalating Fear and Avoidance

While extensive risk perception research has focused on emotions, cognitions, and behavior at static points in time, less attention has been paid to how these variables might change over time. This study assesses how negative affect, threat beliefs, perceived risk, and intended avoidance behavior change over the course of an escalating biological disaster. A scenario simulation methodology was used that presents respondents with a video simulation of a 15‐day series of local news reports to immerse respondents in the developing details of the disaster. Systemic manipulation of the virus's causal origin (terrorist attack, medical lab accident, unknown) and the respondent's proximity to the virus (local vs. opposite coast) allowed us to investigate the dynamics of public response. The unfolding scenario was presented in discrete episodes, allowing responses to be tracked over the episodes. The sample includes 600 respondents equally split by sex and by location, with half in the Washington, DC area, and half in the Los Angeles area. The results showed respondents’ reactions to the flu epidemic increased as the disaster escalated. More importantly, there was considerable consistency across respondents’ emotional, cognitive, and behavioral responses to the epidemic over the episodes. In addition, the reactions of respondents proximally closer to the epidemic increased more rapidly and with greater intensity than their distant counterparts. Finally, as the flu epidemic escalated, both terrorist and accidental flu releases were perceived as being less risky and were less likely to lead to avoidance behavior compared to the unknown flu release.     

Leading for innovation: Conclusions,issues, and directions

The need for innovation in organizations has resulted in a new focus on the role of leaders in shaping the nature and success of creative efforts. The various articles prepared for these special issues of The Leadership Quarterly on Leading for Innovation all, in one way or another, underscored the impact of leadership on the nature and success of creative efforts. These articles, however, also indicate that the leadership of creative efforts is an unusually complex activity. In the present article, the key conclusions emerging from the various articles presented in this two-part special issue are examined with respect to the nature of the leader, the leader's interactions with followers, the effective direction of followers' activities, and the leader's interactions with the organization. Directions for future research, along with certain metatheoretical issues, are discussed.     

Authenticity: Meanings,targets, audiences and third parties

Research shows that perceived authenticity conveys value in many disparate domains. The analytical attention of this research focuses on producers of products and services, identifying which actions and structures the typical individual associates with authenticity. Far less is known about how individuals and audiences differ in their interest, receptiveness and response to potentially authentic entities and services. Even less is known about how regulators, certifiers, critics and other third parties play a role in the social construction of authenticity. Yet the perception and valuation of a product or service as authentic rests largely with heterogeneous audiences and interpretive third parties. Accordingly, in this chapter, we review and develop theory and empirical research about how targeted entities (producers, persons, products, services), audiences and third parties combine to produce authenticity. For targets, we examine the range of actions and structures of various entities that have been empirically associated with authenticity. For audiences, we explore variations in interests in authenticity based on domain engagement, cosmopolitanism, and cross-cultural differences. For third parties, we consider the roles of other audience members, certifiers and regulators. Finally, we conceptualize a co-evolutionary process whereby targets, audiences and third parties combine to generate social pockets where authenticity is recognized and highly valued.     

High value manufacturing: Capability,appropriation, and governance

Manufacturing competitiveness is on many policy agendas, born out of a concern for firms in high-cost economies finding themselves outcompeted by low-cost rivals. Government policy makers and manufacturing firm strategists have put their faith in what we label as high value manufacturing (HVM). We see HVM as an incipient phenomenon currently in a situation of prescience, as something that is still “in-the-making,” with manufacturing firms trying to find ways to be able to step away from having to compete on price. This paper consults relevant strategy theories with the purpose to pinpoint the issues and problems that need to be accommodated for bringing HVM into being and for creating the effects that are anticipated. We found that HVM must be seen as a distributed activity, thus realizing complex functionality for a system-of-use, while being subjected to path constitution. For HVM to function, the firms involved need to find solutions to the capability problem, the appropriation problem, and the governance problem. We suggest that further research needs to involve itself in problem-solving activity to assist in bringing HVM about while simultaneously further developing strategy theory geared toward firms that are involved in a distributed activity like HVM.     

The eternal triangle: cost, access, and quality

No matter who is in charge of health policy, no matter what his or her ideological bent, no matter whether the economy is in boom or bust, three concerns stubbornly dominate the discussion: the cost of care, access to care, and the quality of care. The main variation among them is that normally each in turn receives the most attention from policy makers, payers, and the public, over time.     

Dedicated Transportation Subnetworks: Design,Analysis, and Insights

A dedicated subnetwork (DSN) refers to a subset of lanes, with associated loads, in a shipper's transportation network, for which resources—trucks, drivers, and other equipment—are exclusively assigned to accomplish shipping requirements. The resources assigned to a DSN are not shared with the rest of the shipper's network. Thus, a DSN is an autonomously operated subnetwork and, hence, can be subcontracted. We address a novel problem of extracting a DSN for outsourcing to one or more subcontractors, with the objective of maximizing the shipper's savings. In their pure form, the defining conditions of a DSN are often too restrictive to enable the extraction of a sizable subnetwork. We consider two notions—deadheading and lane‐sharing—that aid in improving the size of the DSN. We show that all the optimization problems involved are both strongly NP‐hard and APX‐hard, and demonstrate several polynomially solvable special cases arising from topological properties of the network and parametric relationships. Next, we develop a network‐flow‐based heuristic that provides near‐optimal solutions to practical instances in reasonable time. Finally, using a test bed based on data obtained from a national 3PL company, we demonstrate the substantial monetary impact of subcontracting a DSN and offer useful managerial insights.     

Instrumental variables estimation: Assumptions,pitfalls, and guidelines

Researchers striving to ensure rigor in their scientific findings face a common pitfall: Endogeneity. To tackle this problem, scholars have increasingly adopted instrumental variables estimation (IVE). Although there are many published works showing how IVE should be used, many applied researchers still have trouble understanding how to use the method correctly. In this article, we provide a methodological overview of IVE by discussing the underlying conditions valid instruments must satisfy as well as common mistakes made in using IVE. Using simulated data, we further demonstrate the sensitivity of IVE to violations of its conditions. We then take stock of the literature in a social science discipline (i.e., leadership research) and provide insights regarding trends and shortcomings in the application of IVE. Based on our review, we categorize the different types of instruments used and discuss the potential appropriateness of each type. We conclude by providing non–technical guidelines targeted at the study design, analysis, and reporting phases, which will help applied social science researchers to ensure they use IVE correctly.