Reasoned Decision Making Without Math? Adaptability and Robustness in Response to Surprise

Many real‐world planning and decision problems are far too uncertain, too variable, and too complicated to support realistic mathematical models. Nonetheless, we explain the usefulness, in these situations, of qualitative insights from mathematical decision theory. We demonstrate the integration of info‐gap robustness in decision problems in which surprise and ignorance are predominant and where personal and collective psychological factors are critical. We present practical guidelines for employing adaptable‐choice strategies as a proxy for robustness against uncertainty. These guidelines include being prepared for more surprises than we intuitively expect, retaining sufficiently many options to avoid premature closure and conflicts among preferences, and prioritizing outcomes that are steerable, whose consequences are observable, and that do not entail sunk costs, resource depletion, or high transition costs. We illustrate these concepts and guidelines with the example of the medical management of the 2003 SARS outbreak in Vietnam.     

Interpreting Null Results from Measurements with Uncertain Correlations: An Info‐Gap Approach

Null events—not detecting a pernicious agent—are the basis for declaring the agent is absent. Repeated nulls strengthen confidence in the declaration. However, correlations between observations are difficult to assess in many situations and introduce uncertainty in interpreting repeated nulls. We quantify uncertain correlations using an info‐gap model, which is an unbounded family of nested sets of possible probabilities. An info‐gap model is nonprobabilistic and entails no assumption about a worst case. We then evaluate the robustness, to uncertain correlations, of estimates of the probability of a null event. This is then the basis for evaluating a nonprobabilistic robustness‐based confidence interval for the probability of a null.     

Impact of Uncertainty Parameter Distribution on Robust Decision Making Outcomes for Climate Change Adaptation under Deep Uncertainty

Deep uncertainty in future climatic and economic conditions complicates developing infrastructure designed to last several generations, such as water reservoirs. In response, analysts have developed multiple robust decision frameworks to help identify investments and policies that can withstand a wide range of future states. Although these frameworks are adept at supporting decisions where uncertainty cannot be represented probabilistically, analysts necessarily choose probabilistic bounds and distributions for uncertain variables to support exploratory modeling. The implications of these assumptions on the analytical outcomes of robust decision frameworks are rarely evaluated, and little guidance exists in terms of how to select uncertain variable distributions. Here, we evaluate the impact of these choices by following the robust decision-making procedure, using four different assumptions about the probabilistic distribution of exogenous uncertainties in future climatic and economic states. We take a water reservoir system in Ethiopia as our case study, and sample climatic parameters from uniform, normal, extended uniform, and extended normal distributions; we similarly sample two economic parameters. We compute regret and satisficing robustness decision criteria for two performance measures, agricultural water demand coverage and net present value, and perform scenario discovery on the most robust reservoir alternative. We find lower robustness scores resulting from extended parameter distributions and demonstrate that parameter distributions can impact vulnerabilities identified through scenario discovery. Our results suggest that exploratory modeling within robust decision frameworks should sample from extended, uniform parameters distributions.     

Doing Our Best: Optimization and the Management of Risk

Tools and concepts of optimization are widespread in decision‐making, design, and planning. There is a moral imperative to “do our best.” Optimization underlies theories in physics and biology, and economic theories often presume that economic agents are optimizers. We argue that in decisions under uncertainty, what should be optimized is robustness rather than performance. We discuss the equity premium puzzle from financial economics, and explain that the puzzle can be resolved by using the strategy of satisficing rather than optimizing. We discuss design of critical technological infrastructure, showing that satisficing of performance requirements—rather than optimizing them—is a preferable design concept. We explore the need for disaster recovery capability and its methodological dilemma. The disparate domains—economics and engineering—illuminate different aspects of the challenge of uncertainty and of the significance of robust‐satisficing.     

Bounds of Relative Regret Limit in p‐Robust Supply Chain Network Design

This research studies the p‐robust supply chain network design with uncertain demand and cost scenarios. The optimal design integrates the supplier selection together with the facility location and capacity problem. We provide a new framework to obtain the relative regret limit, which is critical in the robust supply chain design but is assumed to be a known value in the existing literature. We obtain lower and upper bounds for relative regret limit and obtain a sequence of optimal solutions for series relative regret limits between the upper and lower bounds. An algorithm for p‐robust supply chain network design is provided. A series of numerical examples are designed to find the properties of the bottleneck scenarios. A scenario with low probability and a low optimal objective function value for the scenario has a greater chance of being a bottleneck. To focus only on the influence from the relative regret, we also introduce three separate new objective functions in p‐robust design. The proposed new theories and approaches provide a sequence of options for decision makers to reduce the marketing risks effectively in supply chain network design.     

Technology Choice and Capacity Portfolios under Emissions Regulation

We study the impact of emissions tax and emissions cap‐and‐trade regulation on a firm's technology choice and capacity decisions. We show that emissions price uncertainty under cap‐and‐trade results in greater expected profit than a constant emissions price under an emissions tax, which contradicts popular arguments that the greater uncertainty under cap‐and‐trade will erode value. We further show that two operational drivers underlie this result: (i) the firm's option not to operate, which effectively right‐censors the uncertain emissions price; and (ii) dispatch flexibility, which is the firm's ability to first deploy its most profitable capacity given the realized emissions price. In addition to these managerial insights, we also explore policy implications: the effect of emissions price level, and the effect of investment and production subsidies. Through an illustrative example, we show that production subsidies of higher investment and production cost technologies (such as carbon capture and storage technologies) have no effect on the firm's optimal total capacity when firms own a portfolio of both clean and dirty technologies, but that investment subsidies of these technologies increase the firm's total capacity, conditionally increasing expected emissions. A subsidy of a lower production cost technology, on the other hand, has no effect on the firm's optimal total capacity in multi‐technology portfolios, regardless of whether the subsidy is a production or investment subsidy.     

Facility Location: A Robust Optimization Approach

In this research, we apply robust optimization (RO) to the problem of locating facilities in a network facing uncertain demand over multiple periods. We consider a multi‐period fixed‐charge network location problem for which we find (1) the number of facilities, their location and capacities, (2) the production in each period, and (3) allocation of demand to facilities. Using the RO approach we formulate the problem to include alternate levels of uncertainty over the periods. We consider two models of demand uncertainty: demand within a bounded and symmetric multi‐dimensional box, and demand within a multi‐dimensional ellipsoid. We evaluate the potential benefits of applying the RO approach in our setting using an extensive numerical study. We show that the alternate models of uncertainty lead to very different solution network topologies, with the model with box uncertainty set opening fewer, larger facilities. Through sample path testing, we show that both the box and ellipsoidal uncertainty cases can provide small but significant improvements over the solution to the problem when demand is deterministic and set at its nominal value. For changes in several environmental parameters, we explore the effects on the solution performance.     

基于似然估计的零售商库存鲁棒均值-风险模型

针对具有风险厌恶的零售商,建立了权衡期望利润和条件风险值（CVaR）的均值-风险库存优化模型,给出了离散需求分布不确定条件下能实现帕累托最优但具有较高保守性和非帕累托最优但具有较低保守性的两种鲁棒对应。针对不确定需求分布,在仅知历史需求样本数据情况下,应用统计推断理论构建了满足一定置信水平的基于似然估计的需求概率分布不确定集。在此基础上,运用拉格朗日对偶理论,将上述两种鲁棒对应模型转化为易于求解的凹优化问题,并证明了其与原问题的等价性。最后,针对实际案例进行了数值计算,分析了不同系统参数和样本规模对零售商最优库存决策及其运作绩效的影响,并给出了零售商期望利润和条件风险值两个目标权衡的帕累托有效前沿。结果表明,采用基于似然估计的鲁棒优化方法得到的零售商库存策略具有良好鲁棒性,能够有效抑制需求分布不确定性对零售商库存绩效的影响。而且,历史需求样本规模越大,鲁棒库存策略下的零售商运作绩效越接近最优情况。进一步,通过对比发现,两种鲁棒对应模型虽然保守性不同,但在最终库存策略上保持一致。     

Value of Sharing Production Yield Information in a Serial Supply Chain

New developments in corporate information technology such as enterprise resource planning systems have significantly increased the flow of information among members of supply chains. However, the benefits of sharing information can vary depending on the supply chain structure and its operational characteristics. Most of the existing research has studied the impact of sharing downstream information (e.g., a manufacturer sharing information with its suppliers). We evaluate the benefits of sharing upstream yield information (e.g., a supplier sharing information with the manufacturer) in a two‐stage serial supply chain in which the supplier has multiple internal processes and is faced with uncertain output due to yield losses. We are interested in determining when the sharing of the supplier's information is most beneficial to the manufacturer. After proposing an order‐up‐to type heuristic policy, we perform a detailed computational study and observe that this information is most beneficial when the supplier's yield variance is high and when end‐customer demand variance is low. We also find that the manufacturer's backorder‐to‐holding cost ratio has little, if any, impact on the usefulness of information.     

10 Sociomateriality: Challenging the Separation of Technology,Work and Organization

Abstract

We begin by juxtaposing the pervasive presence of technology in organizational work with its absence from the organization studies literature. Our analysis of four leading journals in the field confirms that over 95% of the articles published in top management research outlets do not take into account the role of technology in organizational life. We then examine the research that has been done on technology, and categorize this literature into two research streams according to their view of technology: discrete entities or mutually dependent ensembles. For each stream, we discuss three existing reviews spanning the last three decades of scholarship to highlight that while there have been many studies and approaches to studying organizational interactions and implications of technology, empirical research has produced mixed and often‐conflicting results. Going forward, we suggest that further work is needed to theorize the fusion of technology and work in organizations, and that additional perspectives are needed to add to the palette of concepts in use. To this end, we identify a promising emerging genre of research that we refer to under the umbrella term: sociomateriality. Research framed according to the tenets of a sociomaterial approach challenges the deeply taken‐for‐granted assumption that technology, work, and organizations should be conceptualized separately, and advances the view that there is an inherent inseparability between the technical and the social. We discuss the intellectual motivation for proposing a sociomaterial research approach and point to some common themes evident in recent studies. We conclude by suggesting that a reconsideration of conventional views of technology may help us more effectively study and understand the multiple, emergent, and dynamic sociomaterial configurations that constitute contemporary organizational practices.     

信用评估中的鲁棒赋权自适应Lp最小二乘支持向量机方法

消费者信用评估是金融风险管理和信用产业竞争的一个重要方面.信用评估数据中常带有噪声点,并且其类别是不均衡的.最小二乘支持向量机是一个被广泛应用的分类模型,其模型简单,求解速度快,但鲁棒性差.本文提出了一个鲁棒赋权自适应L_p最小二乘支持向量机模型,能够适应信用评估样本数据库类别不均衡的特点,可以有效处理信用评估数据中带有噪声点的问题.在仿真数据和三个信用数据库上的实证分析表明,本文所提出的模型具有较好的鲁棒性和分类能力.     

Robustness of Risk Maps and Survey Networks to Knowledge Gaps About a New Invasive Pest

In pest risk assessment it is frequently necessary to make management decisions regarding emerging threats under severe uncertainty. Although risk maps provide useful decision support for invasive alien species, they rarely address knowledge gaps associated with the underlying risk model or how they may change the risk estimates. Failure to recognize uncertainty leads to risk‐ignorant decisions and miscalculation of expected impacts as well as the costs required to minimize these impacts. Here we use the information gap concept to evaluate the robustness of risk maps to uncertainties in key assumptions about an invading organism. We generate risk maps with a spatial model of invasion that simulates potential entries of an invasive pest via international marine shipments, their spread through a landscape, and establishment on a susceptible host. In particular, we focus on the question of how much uncertainty in risk model assumptions can be tolerated before the risk map loses its value. We outline this approach with an example of a forest pest recently detected in North America, Sirex noctilio Fabricius. The results provide a spatial representation of the robustness of predictions of S. noctilio invasion risk to uncertainty and show major geographic hotspots where the consideration of uncertainty in model parameters may change management decisions about a new invasive pest. We then illustrate how the dependency between the extent of uncertainties and the degree of robustness of a risk map can be used to select a surveillance network design that is most robust to knowledge gaps about the pest.     

A multiobjective model and evolutionary algorithms for robust time and space assembly line balancing under uncertain demand

Changes in demand when manufacturing different products require an optimization model that includes robustness in its definition and methods to deal with it. In this work we propose the r-TSALBP, a multiobjective model for assembly line balancing to search for the most robust line configurations when demand changes. The robust model definition considers a set of demand scenarios and presents temporal and spatial overloads of the stations in the assembly line of the products to be assembled. We present two multiobjective evolutionary algorithms to deal with one of the r-TSALBP variants. The first algorithm uses an additional objective to evaluate the robustness of the solutions. The second algorithm employs a novel adaptive method to evolve separate populations of robust and non-robust solutions during the search. Results show the improvements of using robustness information during the search and the outstanding behavior of the adaptive evolutionary algorithm for solving the problem. Finally, we analyze the managerial impacts of considering the r-TSALBP model for the different organization departments by exploiting the values of the robustness metrics.     

Managing Supply Disruptions when Sourcing from Reliable and Unreliable Suppliers

We study a manufacturer's optimal multiple‐sourcing strategies when some but not all suppliers face risks of complete supply disruptions. Using an approximate model, we show that the optimal unreliable orders are ranked by a simple and intuitive criterion, and are invariant of minor market size changes. Furthermore, when ordering from one reliable and one unreliable supplier, we show that the total order quantity and its allocation between the two suppliers are independent decisions. We then test and confirm the robustness of the insights without the approximation, as well as when we relax various assumptions.     

Getting What You Pay For—Strategic Process Improvement Compensation and Profitability Impact

Profit‐maximizing firm owners who incentivize their managers with a bonus for process improvement create an intentional misalignment of their own objective and management attention. From the viewpoint of a single firm, such a local misalignment can never be profitable, but in this study we take a wider strategic perspective by investigating cost‐reducing process improvements of two firms competing in a Cournot market. We find that the use of a process improvement bonus (by firm A) can be profitable, by affecting the competitor's decision making. Informed about the reward structure at firm A, which provides an incentive for process improvement and thereby for increased production at that firm, the manager of the competing firm (B) is inclined to produce less if the owner of firm B only rewards profit. This leads to a higher profit for firm A. However, we also show that firm B's best strategy is to also offer a process improvement bonus, even if that firm is a cost laggard (with higher costs for process improvement), and that this leads to reduced profit for both firms in many situations unless one of them is sufficiently superior in its ability to improve processes. These results are robust for uncertain process improvement outcomes, multidimensional process improvement decisions, and information asymmetry in the owner–manager relationship.     

Robust Confidence Regions for Incomplete Models

Call an economic model incomplete if it does not generate a probabilistic prediction even given knowledge of all parameter values. We propose a method of inference about unknown parameters for such models that is robust to heterogeneity and dependence of unknown form. The key is a Central Limit Theorem for belief functions; robust confidence regions are then constructed in a fashion paralleling the classical approach. Monte Carlo simulations support tractability of the method and demonstrate its enhanced robustness relative to existing methods.     

A robust optimization model for stochastic aggregate production planning

The aggregate production planning (APP) problem considers the medium-term production loading plans subject to certain restrictions such as production capacity and workforce level. It is not uncommon for management to often encounter uncertainty and noisy data, in which the variables or parameters are stochastic. In this paper, a robust optimization model is developed to solve the aggregate production planning problems in an environment of uncertainty in which the production cost, labour cost, inventory cost, and hiring and layoff cost are minimized. By adjusting penalty parameters, decision-makers can determine an optimal medium-term production strategy including production loading plan and workforce level while considering different economic growth scenarios. Numerical results demonstrate the robustness and effectiveness of the proposed model. The proposed model is realistic for dealing with uncertain economic conditions. The analysis of the tradeoff between solution robustness and model robustness is also presented.     

Confronting Deep Uncertainties in Risk Analysis

How can risk analysts help to improve policy and decision making when the correct probabilistic relation between alternative acts and their probable consequences is unknown? This practical challenge of risk management with model uncertainty arises in problems from preparing for climate change to managing emerging diseases to operating complex and hazardous facilities safely. We review constructive methods for robust and adaptive risk analysis under deep uncertainty. These methods are not yet as familiar to many risk analysts as older statistical and model‐based methods, such as the paradigm of identifying a single “best‐fitting” model and performing sensitivity analyses for its conclusions. They provide genuine breakthroughs for improving predictions and decisions when the correct model is highly uncertain. We demonstrate their potential by summarizing a variety of practical risk management applications.     

Complexity Theory and Strategic Change: an Empirically Informed Critique*

We present a four‐year ethnographic study of a public‐sector organization and use narrative to describe its development in terms of four complexity theory concepts: sensitivity to initial conditions, negative and positive feedback processes, disequilibrium and emergent order. Our study indicates that order emerges at the boundary between the organization's legitimate and shadow systems. We suggest that the underlying dynamic leading to the emergent order is the need to reduce anxiety. Our findings cause us to question the assertion that organizations are naturally complex adaptive systems producing novel forms of order. We propose an alternate view that in social systems, equilibrium‐seeking behaviour is the norm; such systems can self‐organize into hierarchy. We draw attention to some of the difficulties we found in applying complexity‐theory concepts to a social system and conclude by advocating the development of complexity theory through the incorporation of insights from psychology and social theory.