‘Only Connect’: Unifying the social in social work and social media

‘Only Connect…live in fragments no longer’

(E.M. Forster, Howards End).

This paper utilises ‘Only Connect’, the epigraph from Forster’s novel ‘Howards End’ as the starting point for exploring the challenges and opportunities of integrating social networking with relationship based social work practice. The paper discusses the more deleterious implications of social networking, whilst assuming a deliberately optimistic stance to uncover ways in which the opportunities afforded by online space can be utilised effectively within social work education and practice. Whilst recognising that social networking platforms are transforming constantly, the paper adopts Kaplan’s definition of social media as a ‘group of internet based applications that build on the ideological and technological foundations of Web 2.0’. Whilst much of the discussion within the paper relates to Twitter and Facebook, two of the most endemic international social networking platforms, it is also applicable to myriad forms of social networking. The paper begins with a discussion of UK professional conduct cases and explores these both within Klein’s concept of splitting and historical attitudes to new technologies. Drawing from emerging research data and other examples, the positive relational practices educed by social media within social work education and practice are emphasised and discussed. The paper concludes by highlighting Forster’s plea for connection and recommending that social work embraces the renewed opportunities provided by online networking.     

Young people’s leisure patterns: testing social age,social gender,and linguistic capital hypotheses

We analysed young people’s leisure activities in order to identify their leisure habitus, discover how they combined activities into leisure patterns, and examine how leisure patterns were socially structured. We argue that the effects of age, gender, and language on how young people’s leisure patterns are structured are mediated by social class. We found that leisure practices could be classified in terms of three habitus: the frequent leisure habitus, the cultural activity habitus, and the social vs. entertainment habitus. The different combinations of these three leisure habitus by young people resulted in four patterns which we refer to as social, omnivorous, entertainment, and religious leisure patterns. The association of leisure patterns with indicators of social position suggests that, as predicted by our theoretical framework, age, gender, and language effects are diminished once we take into account the mediating role of social class. Young people’s leisure practices are therefore socially differentiated, with young immigrants forming a vulnerable group that should be the particular focus of youth leisure policies.     

Politicians,celebrities and social media: a case of informalisation?

With electoral politics no longer organised by social class, politicians increasingly seek to relate to a broad spectrum of citizens and part of their relatability is conjured through more casual, informal performances aimed at cultivating authenticity. The various platforms of social media promote forms of authentic communication by blurring the public/private divide, creating ‘spontaneous’ and instant access to ‘real life’. This article seeks to investigate the informalisation thesis by applying it to data from young people aged 16–21 years in Australia, the UK and the USA, asked about the way politicians and celebrities use social media. Findings reveal respondents’ desire for more authentic and accessible politicians, but this was in direct tension with traditional views and expectations of politicians needing to be professional, informed and worthy of respect. Informalisation amongst politicians is evident and welcomed by young citizens but persistent traditional views means it also threatens their credibility.     

Stuck with ‘electronic brochures’? How boundary management strategies shape politicians’ social media use

Social media provide new opportunities for politicians, such as personalized communication directed at specific communities of interest. Yet despite potential benefits, empirical analyses show that politicians tend to shy away from an active engagement of online audiences. This study explores the effect of politicians’ online boundary management on their use of social media. Ties maintained through social media profiles can be embedded in diverse social contexts (‘context collapse’). Professional communicators, especially, are faced with the challenge of managing boundaries between professional and private online self-presentations. Based on a survey of 106 German members of parliament, we distinguish four types of boundary management strategies. We analyze the effects of these strategies on politicians’ social media use practices – and find that considering boundary management strategies allows for a better understanding of politicians’ online engagement (or lack thereof).     

Control mutuality,social media,and organization-public relationships: A study of local animal welfare organizations’ donors

Using an online survey and qualitative analysis, this study examined the role of control mutuality in social media engagement to provide insight for social media strategy creation for nonprofit organizations. Guided by OPR and relationship management literature, insights and implications contribute to scholarly discussions of control mutuality and relationship management.     

‘Sometimes,men cannot do what women can’: Pacific labour mobility,gender norms and social reproduction

Australia's 2018 introduction of the Pacific Labour Scheme (PLS) broadened the scope and duration of labour mobility pathways available to Pacific Island countries. Although longer term temporary migration schemes like the PLS expand livelihood opportunities for migrant households, they also create challenges related to the maintenance of personal relationships and care practices during transnational family separation. Though pressing concerns for Pacific Island governments, these issues have received little scholarly attention. Drawing on in-depth interviews with migrants and their households in Kiribati, Tonga and Vanuatu, this article offers some preliminary insights into the way gender norms intersect with the reorganization of socially reproductive labour during migration. Findings indicate that women were disproportionately involved in the performance of additional unpaid care work within migrant households adjusting to transnational family life, but also suggest that women's participation in labour mobility may offer nascent opportunities to increase financial autonomy and social standing through the act of ‘remitting care’.     

Exploring dialogic strategies in social media for fostering citizens’ interactions with Latin American local governments

Although the benefits of social media for enhancing citizens’ interactions with their local governments are well known in a more global context, few studies have focused on Latin America, or on the MERCOSUR countries in particular. This paper examines the use of dialogic strategies in the social media activities of local governments in MERCOSUR countries in order to generate citizens’ online engagement. Analysis of this question enhances our understanding of the use of social media by local governments in less developed countries and highlights the need for empirical evidence on the use of dialogic communication theory regarding stakeholder engagement with social media. The findings obtained reflect the positive influence of dialogic strategies on citizens’ online engagement, particularly those based on dialogic loop, useful information and generation of return visits, aimed at fostering participation via social media.     

‘Going viral’ and ‘Going country’: the expressive and instrumental activities of street gangs on social media

Based on social media content analysis and focus groups with young people, the current study explores expressive and instrumental uses of the internet among street gangs. ‘Trap rap’ videos posted on YouTube and orientated around life as a drug dealer are identified as the ultimate cultural artefact for denoting London, UK, gang culture. These videos serve an expressive purpose in terms of reputation building, but also shed light on the instrumental business of gangs – specifically, illicit drugs sales via ‘country lines’. Looking beyond the artefact toward how these videos are created, disseminated, and consumed, reveals the instrumental organisation of gangs and how social rules and behaviours within them are monitored and enforced. The current study thus contributes to gang research from the UK, and the growing body of literature on gang and gang member use of the Internet, with implications for research and practice.     

Gangsters and wheelchairs: urban teachers’ perceptions of disability,race and gender

This investigation provides inquiry into Disability Critical Race Studies to analyze the intersecting attributes related to race, gender and disability. The application of Disability Critical Race Studies revealed the ways in which race/ethnicity and gender merge to erroneously typecast African-American men who are wheelchair users as reformed ‘gang bangers’ or ‘victims’ of neighborhood gun violence. This investigation examines urban pre-service teachers’ understandings of disability and underscores the challenging intersection of race, gender and disability within urban communities.     

‘Northernness’, gender and Manchester’s creative industries

This article explores northernness and gender in the context of creative industries in Manchester. I argue that a version of northernness has been mobilised by those within the creative industries and that this identity is strongly linked with masculinity. The article examines the emergence of new creative industries in Manchester from the 1980s onwards. Many of these new creative industries were connected with music and club culture and often prioritised ‘lads’ and their interests. The ‘heritage’ and influence of this seedbed stage of Manchester’s creative industries and the dominant discourses about Manchester’s pop cultural creativity has had a profound influence on the ‘gendering’ of subsequent creative industries in this city. A paradigm of northern ‘laddishness’ pervades the creative sector in Manchester, and this is amplified and sustained by a powerful, media fuelled, cultural identity of the city and its popular culture. A number of local specificities have had an impact on linking creativity to ‘northern’ masculinity in the Manchester case. This has contributed to the ascendency of closed, male-dominated networks in the creative sector. This appears to stand in the way of women’s full access to, and participation in, the city’s creative industries. I suggest that all empirical case studies of creative industries could find value in reflecting on the local context and specificities of place. Using Manchester as a case study, I argue that place-specific identities could productively be explored in debates about exclusion and underrepresentation of women in creative industries.     

How individuals use nonprofit organizations’ social media pages: Understanding functions of and networks from individual posts for social change

Previous research has regarded social media pages of nonprofit organizations (NPOs) as the organizations’ strategic space for public engagement and further collective action. However, individuals may take advantage of organizations’ pages to form networks beyond the organizations to achieve their own goals, extending their engagement to connective action. Based on content analysis of individuals’ posts on 100 NPOs’ social media pages, this exploratory study develops an original categorization scheme and reveals unique functions of and diverse networks initiated from such posts. In this way, this study combines research on public relations and connective action and captures the transformed roles and dynamics of the public and the organizations as they work toward social change.     

Mental health practitioners’ strategies in equine-assisted psychotherapy: implications for social work

Equine-assisted psychotherapy (EAP), in this study, which included a mental health practitioner, an equine specialist, at least one horse, and a client in therapy sessions, is emerging in social work practice, education, and research. The purpose of this paper was to explore experienced EAP mental health practitioners’ cognitive activities and strategies to inform the social work profession.

Utilizing a constructive narrative approach, eight experienced EAP mental health practitioners participated. Two semi-structured, face-to face, individual interviews were used to gain their perspectives. Qualitative software assisted thematic analysis. The findings included a main theme identified as participants’ concrete strategies used in EAP with two subthemes. The second main theme identified abstract strategies with six subthemes.

EAP provides a holistic framework as social workers incorporate horses and natural environments in practice, which is consistent with systems theory. The findings inform experienced mental health practitioners to be effective therapists and educators, as well as to instill confidence in novices. Recommendations for the application of the findings in social work practice, education, and research are explained.     

The average child: Lewis Hine,statistics, and ‘social photography’

This project looks at the statistical turn in American sociology in the early twentieth century and its impact on Lewis Hine’s ‘social photography.’ Photographic studies of today are digital and often participatory, yet, their roots can be traced back to Hine’s work. The rise of statistical methods in the social sciences coincides with Hine’s development as a documentary photographer. Hine is often discussed alongside just one or two of his iconic images. This approach overstates the importance of the single, select print, subverting the essence of Hine’s statistical method. The conventional monographic approach is far too limiting for a photographer who produced thousands of images. In 1907, Hine enrolled in Columbia University to study sociology with Professor Franklin Giddings, who was responsible for establishing their leadership position in statistical methods. Hine’s longstanding affiliation with Columbia played an important role in shaping his sociological perspective. Hine never thought of his work in terms of individual photographs. What was central to his picture making was a belief in the veracity of a statistical norm. My project examines how the Columbia School provided Hine with the elements upon which his term ‘social photography’ found meaning and informed how a sociological philosophy might be manifest in photography.     

‘Don’t discriminate against minority nationalities’: practicing Tibetan ethnicity on social media

Through an analysis of popular posts Tibetans shared over the social media application WeChat in 2013 and 2014 and offline discussions about them, this paper shows how Tibetans living in and traveling through Xining City practiced and performed their ethnic identity in the face of perceived harassment. Through their viral posts, they created a cyber-community that contributed to Tibetan ethnic group formation when Tibetans interpreted their ethnic identity as the basis for unjust treatment by the Chinese state and private Han individuals. In online posts the Han are portrayed as harassing Tibetans after terror attacks across China, violating minzu rights, denigrating Tibetan culture and territory, and denying Tibetans equal footing as modern compatriots. Social media are changing the ‘representational politics’ of Tibetan ethnicity, altering participation in the representation of the Tibetan ethnic group. Still, online discourse remains subject to constraints; private offline discussions remain important fora of opinion exchange.     

‘Thence to Patty Cannon’s’: gender,family, and the reverse Underground Railroad

The abduction of free African-Americans from cities like Philadelphia and the wholly illegal traffic of such people into the Deep South to be sold as slaves provided exceptional opportunities for women to participate directly in the American interstate slave trade as kidnappers, warehouse managers, and coffle co-captains. The activities of the Cannon-Johnson ring, active in the 1820s, demonstrate how Delaware’s Patty Cannon and other female traffickers leveraged familial relations with male conductors and station agents on this reverse Underground Railroad in order to secure their own passage through an otherwise treacherous and decidedly homo-social world.     

A systematic analysis of research applying ‘principles of dialogic communication’ to organizational websites,blogs, and social media: Implications for theory and practice

The purpose of this study was to analyze peer-reviewed research that applied principles of dialogic communication to organizational websites, blogs, and social media. We identified 79 relevant studies and found that 83% reported the results of a content analysis. Only 25% of studies presented a theoretical implication; 75% discussed practical implications. Future research must distinguish between analyzing structural features of web-based organizational communication and studying dialogue. Differences in power and access to resources between organizations and publics should be incorporated into studies seeking to advance a dialogic theory of public relations.     

The popularity and virality of political social media: hashtags,mentions, and links predict likes and retweets of 2016 U.S. presidential nominees’ tweets

What political social media messages resonate and get shared? We analyzed the first three months of tweets from Hillary Clinton and Donald Trump since winning their respective nominations and found that messages containing #hashtags, @usermentions, or http://www.websitelinks.com decreased likes and retweets. While these features are intended to increase audience exposure, their presence concurrently increases disfluency – the subjective experience of difficulty associated with cognition. These features make the message less visually clear (perceptual disfluency) and require the translation of symbols and text strings into meaning (orthographic disfluency). Features that improved processing fluency (i.e. embedded images) increased interactions. These findings underscore the importance of fluency in brief word-of-mouth transmissions and suggest strategies for social media users seeking to influence the voting public.     

‘Globalisation’, Governance and social work: Some implications for theory and practice

Abstract

This article focuses cautiously on the implications of ‘globalisation’ for social work theory and practice. In drawing on recent debates it is argued that, despite its contested meaning, ‘globalisation’ points to a range of rapid and fundamental socioeconomic and political transformations that have impacted upon entire regions of the work. Some of these transformations are identified and analysed in terms of their consequences for transnational, national and local populations. It is proposed that the prevailing consequences of globalisation in terms of social inequality and allied modalities of governance are negative, and that this has important implications for the profession of social work. Effective strategies for confronting the challenges posed by ‘turbo capitalism’ may be found in alliances across global social movements and professional groups, including social workers. The challenges are profound.