Weekend-based short workweeks: peripheral work or facilitating ‘work–life balance’?

This research focuses on those working weekends and also having a workweek of 20 hours or less, which we define as having a weekend-based short workweek (WBSW). The purpose of this paper is to examine the characteristics of workers with a WBSW, with emphasis on gender, family status, and work–life balance. To our knowledge, this is the first study examining work schedules having overlapping characteristics of both weekend work and part-time hours. The country of research for this study is Canada. We found that workers with a WBSW are more likely to be female, but less likely to be married or have dependent children. They are also more likely to be younger, less educated, less experienced, and low-waged. Nonetheless, job satisfaction among those with a WBSW is only slightly lower than those without one. Moreover, we found a group of older, married females with high job satisfaction notwithstanding having a WBSW. We presume that some have managed to balance the substantial work, economic, and family obligations that they face, but also wonder whether some have become resigned to their available employment options rather than having found decent work per se.     

Quantity and Quality: A More Nuanced Look at the Association Between Family Work and Marital Well-Being

The current study uses family systems and gender theories to look at three forms of family work (housework, emotion work, and child care) and their association with marital satisfaction and burnout. Data were taken from a sample of dual-earner mothers and fathers parenting preschool-age children. First, relationships between the quantity of family work performed and marital well-being were established. Then, measures related to the perceived “quality” of child care provided by a spouse (childcare appraisals and, for wives, maternal gatekeeping) were added to the statistical model. Overall, emotion work was the most influential predictor of women’s marital well-being. For fathers, the perceived quality of care provided by mothers was most significant for marital well-being.     

Organisational Factors,Job Satisfaction and Intention to Leave Among Newly Qualified Social Workers in England

Satisfaction with different organisational elements and aspects of work contributes markedly to overall levels of job satisfaction and intention to leave. For newly qualified social workers (NQSWs), especially immediately after graduation, self-perceived competence and their confidence in their educational preparation are also important. This article reports on a longitudinal study following 280 social work students into social work employment in England using data collected as students and six months after graduation. We focus on their experiences as NQSWs, thus only including those working in social work jobs, reporting the relative importance of their satisfaction with different work elements, such as supervision and job engagement. These are used to construct a model of NQSWs' overall satisfaction and intentions of leaving their social work jobs. The model incorporates NQSWs' perceptions of how well their degree courses prepared them for their current social work jobs in addition to personal, organisational and specific role characteristics. Using statistical techniques of factor analysis and regression modelling we highlight the complexities of how job satisfaction is constructed and we argue that the data reveal the importance of team support and self-efficacy in relation to whether social workers are thinking about leaving their current social work jobs.     

Gender,polychronicity, and the work–family interface: is a preference for multitasking beneficial?

This study examined how polychronicity, or the preference to do several things concurrently, was related to work and family overload, work–family conflict, and outcomes in the work, family, and life domains (i.e. turnover intent, family, and life satisfaction). Using conservation of resources theory as a framework, polychronicity was conceptualized as a resource that could be used to reduce work and family overload. The participants were 553 employed parents from Canada and the US. Results indicated that polychronicity was related to lower work overload. Lower work overload was related to lower work interference with family conflict, lower turnover intent, and higher family and life satisfaction. We also examined gender differences and found that, although women scored significantly higher than men on family overload and family satisfaction, and significantly lower than men on life satisfaction, there was no mean gender difference on polychronicity. In addition, the path coefficients in the model were not significantly different for men and women.     

GENDER DIFFERENCES IN JOB SATISFACTION

This article analyzes gender differences in job satisfaction among full-time workers. Why do women report equal or greater job satisfaction than men in spite of objectively inferior jobs? Analysis reveals few differences between men and women in the determinants of job satisfaction when considering job characteristics, family responsibilities, and personal expectations. Little support is found for theories that men and women: (1) focus on different aspects of work in arriving at a given level of job satisfaction; (2) differentially condition their job satisfaction according to the extent of their family responsibilities; and (3) employ different personal expectations in evaluating their jobs. Two alternative explanations for women's relatively positive job attitudes are considered. First, women may arrive at a higher level of job satisfaction than men by using different comparison groups. Second, men may be more willing to verbalize dissatisfaction with work because of different socialization. The most likely explanation is that these processes operate in conjunction to produce greater reported job satisfaction among women.     

“What Happens at Home Does Not Necessarily Stay at Home”: The Relationship of Observed Negative Couple Interaction With Physical Health,Mental Health,and Work Satisfaction

Using data from a sample of 281 couples (the Flourishing Families data set), the authors tested a systemic theoretical model that examined the relationship among observed marital interaction, physical and mental health, and work satisfaction. The results showed that negative marital interaction was associated with significantly lower work satisfaction and poorer health for men. Higher negative marital interaction scores were significantly related to elevated depression scores for both women and men. For both men and women, negative couple interaction was associated with work satisfaction through depression and health. Overall, 34% of the variance in work satisfaction for men and 24% for the women was explained by the model. The results suggest that marriage‐to‐work spillover can be costly for families, organizations, and governments.     

Demographic,organizational and economic determinants of work satisfaction: An assessment of work attitudes of females in academic settings

Using a sample of females employed in nonindustrial settings, a model of work satisfaction was proposed and tested using nonlinear iterative partial least squares (PLS). Included in the final model were three demographic variables (age, hierarchical level, and education); two organizational variables (routinization and size); and two economic variables (objective and perceptual measures of opportunity). Positive relationships were observed between age and work satisfaction and hierarchical level and work satisfaction. An inverse relationship between education and work satisfaction was detected also. Both of the organizational variables were negatively correlated with work attitudes. Objective measures of opportunity (e.g., the unemployment rate) were negatively related to perceived opportunity, and perceived opportunity was inversely related to work satisfaction. The model explained almost 33% of the variance in job satisfaction, although the objective measures of opportunity accounted for less than 2% of the variance in perceived opportunity. The best predictor of work attitudes was routinization. Perceived opportunity and size were the second and third best predictors, respectively. The implications of this research for organizational theorists and managers are discussed.     

Investigation of a typology of life and death among hospice workers

A typology of life and death was investigated in relation to demographic characteristics, social comparisons, work orientation, and depressive symptoms among 240 hospice workers who replied to a mail questionnaire. Even though conceptions of life and death are part of the same life cycle, they have often been studied separately among those who work with the dying. There was evidence for the usefulness of the typology in the study of indicators of quality of life. A discriminant analysis indicated that four types (positivists, temporal optimists, resigned futurists, and negativists) were differentiated by social‐psychological and demographic characteristics. Implications for application are suggested.     

Involuntary vs. voluntary flexible work: insights for scholars and stakeholders

ABSTRACT

Building on insights from the early stages of our research partnership with a U.S. Fortune 500 organization, we came to differentiate between voluntary and involuntary schedule variability and remote work. This differentiation underscores the complexity behind flexible schedules and remote work, especially among white-collar, salaried professionals. We collected survey data among the partner firm's information technology (IT) workforce to evaluate whether these forms of flexibility had different implications for workers, as part of the larger Work, Family, and Health Network Study. We find that a significant minority of these employees report working variable schedules and working at home involuntarily. Involuntary variable schedules are associated with greater work-to-family conflict, stress, burnout, turnover intentions, and lower job satisfaction in models that adjust for personal characteristics, job, work hours, family demands, and other factors. Voluntary remote work, in contrast, is protective and more common in this professional sample. Employees working at least 20% of their hours at home and reporting moderate or high choice over where they work have lower stress and intentions to leave the firm. These findings point to the importance of both stakeholders and scholars distinguishing between voluntary and involuntary forms of flexibility, even in a relatively advantaged workforce.     

Self- and Spouse-Reported Work–Family Conflict and Dual-Earners’ Job Satisfaction

We add to the literature on job satisfaction by examining the role played by self-reported and spouse-reported work–family conflict for dual-earner husbands and wives (N = 156 couples, 312 individuals), a contagion model of work and family. Two path models of job satisfaction were tested: a spillover model, including the respondent's work-to-family conflict and family-to-work conflict, and a crossover model, including the spouse's perception of the respondent's work-to-family conflict. Workplace and family/respondent characteristics were also included in the models. For wives, job satisfaction is associated with family-to-work conflict (spillover). For husbands, job satisfaction is associated with his spouse's perception of his work-to-family conflict (crossover). For both husbands and wives, coworker support is both directly and indirectly associated with job satisfaction.     

The Effects of Student Satisfaction and Attitudes on Staffing and Policy Decisions: A Case Study and Empirical Support

Abstract

Increased interest in the University of Mississippi (U.M.) Student Health Service (S.H.S.) indicated dissatisfaction among its users. Complaints about the service in general and one physician in particular suggested an evaluation to identify the causes of the complaints and areas where improvements could be made. Because patient satisfaction can exert a strong influence on factors such as utilization of services, compliance with treatment regimens, and recovery and wellness, a study of user satisfaction was conducted.

A 16-statement patient satisfaction questionnaire was constructed and administered to students reporting a visit to the health service during the semester the study was conducted. The physician conducting the examination was identified at the end of the questionnaire. Simple frequency analyses for the physicians identified specific elements of dissatisfaction, and comparisons showed a distinctly greater amount of dissatisfaction with one physician.

A report to the university administration brought a promise of improvements without an indication of what they would be. Several months later the physician in question resigned. Even though appointments were suspended and waiting time increased with the loss of the physician, comparisons of utilization with the previous period showed little change.     

JOB VALUES, REWARDS, AND WORK CONDITIONS AS FACTORS IN JOB SATISFACTION AMONG MEN AND WOMEN

Sex differences in job satisfaction are explored utilizing data from the National Opinion Research Center (NORC) General Social Surveys, 1974–1982. Theoretically, differences in job satisfaction are accounted for by job rewards, job values, work conditions, and individual attributes. This study confirms that women receive significantly fewer job rewards than men, have significantly different job conditions, and possess slightly different work values. However, there is no difference in job satisfaction between women and men. As a consequence, these factors may not affect levels of job satisfaction, or men's and women's job satisfaction may be determined by different determinants. Alternatively, the relative level of these factors compared to one's past or expected levels may be more important than absolute levels. The multiple regression analyses reveal that similar determinants influence women's and men's job satisfaction, but that the determinants operate differently. Age and occupational prestige were significant predictors in both full models. Moreover, for both men and women a sense that one's personal situation is improving is more important than concrete rewards.     

Macroergonomic analysis of two different work organizations in a same sector of a luminary manufacturer

This article presents the analysis of the effect of two different types of work organization (the traditional and a new mechanized, more segmented one) in the packing sector of a luminary manufacturing company in Curitiba, Brazil. A macroergonomic analysis was conducted to evaluate the workers satisfaction with the job; the possible associated postural risk, the level of body pain/discomfort and to compare the two models (traditional and mechanized). The mechanized model showed to involve higher postural risk, to generate more pain and less satisfaction, even in relation to the temperature, illumination, uniform and salary, which are the same for the two groups. Excluding job rotation that was well evaluated and should be adopted for all workers, the new model proved to be worse than the traditional although it also needs improvements.     

Work Volition and Job Satisfaction: Examining the Role of Work Meaning and Person–Environment Fit

Building on core principles within the Psychology‐of‐Working Framework (PWF; Blustein, 2006 , 2008 ), the authors examined mediators that may explain the link between work volition and job satisfaction among employed adults (135 women, 145 men). A structural equation model was tested hypothesizing that person–environment fit and work meaning would fully mediate the work volition–job satisfaction link. Results suggested that the reason work volition related to job satisfaction was because of stronger perceived fit with one's work environment and greater perceived meaning at work. In total, the predictor variables accounted for 82% of the variance in job satisfaction. Based on these findings, clinicians are encouraged to help clients understand the unique factors that may be limiting their work volition and to specifically target barriers that are amenable to change.     

Blurring Boundaries? Linking Technology Use,Spillover, Individual Distress,and Family Satisfaction

Information technology is entrenched in everyday life; yet, scholars have not firmly established whether this use blesses or vexes individuals and their families. This study analyzes longitudinal data (N =1,367) from the Cornell Couples and Careers Study to assess whether increases in spillover explain changes in distress and family satisfaction associated with technology use. Structural equation models indicate that cell phone use over time (but not computer use) is associated with increases in negative forms of spillover (positive spillover is not significant) and is linked to increased distress and lower family satisfaction. Overall, the evidence suggests that technology use may be blurring work/family boundaries with negative consequences for working people.     

From Adaptivity to Adaptation: Examining the Career Construction Model of Adaptation

The author examined a multiple mediation model and a moderation model for the relationships among adaptivity (in terms of future work self and proactivity), career adaptability, adapting responses (in terms of career decision self-efficacy [CDSE] and career engagement), and adaptation (in the form of academic satisfaction) among 282 university students. Results showed that career adaptability, CDSE, and career engagement fully mediated the relations of future work self and proactivity with academic satisfaction. Career adaptability also had a mediation role in the relationships of future work self and proactivity with CDSE and career engagement. The relationship between career adaptability and academic satisfaction was fully mediated by CDSE and career engagement. Career adaptability did not moderate the relationships between adaptivity indices and adapting indices. These results support the serial multiple mediation model, which is introduced in the adaptation model. Career education and career coaching could improve clients' agency through working on their self-regulation resources, self-efficacy beliefs, and overt career behaviors.     

Coming Out and Job Satisfaction: A Moderated Mediation Model

Prior research suggests that the disclosure of sexual identity at work is not always significantly associated with job satisfaction. The authors investigated (a) the mediating role of workplace heterosexist climate in linking workplace outness with job satisfaction, and (b) the moderating role of anticipated discrimination in influencing the indirect and direct relationship between workplace outness and job satisfaction. This model was tested among 1,460 lesbian, gay, and bisexual (LGB) employees in Italy. Results indicated that workplace heterosexist climate mediated relationships between workplace outness and job satisfaction. Anticipated discrimination moderated the relationships between LGB employees’ disclosure of their sexual identity and job satisfaction and between workplace heterosexist climate and job satisfaction. This moderated mediation model may assist researchers who aim to understand the complexity of the relationship between workplace outness and job satisfaction. In this regard, practitioners need to recognize the role played by workplace heterosexist climate and anticipated discrimination.     

Call centres and job satisfaction in Italy: employment conditions and socio-biographical patterns

ABSTRACT

The article examines job satisfaction in 21 Italian call centres. The results of research carried out on 1715 handlers indicate how dissatisfaction prevails among call centre representatives (CCRs) and how it is influenced by aspects related to some organisational characteristics (service delivered, size and organisational typology), on one side, and to different aspects of working conditions (contract, wage and tenure) and participants’ biographical and working profiles of CCRs (gender, age, educational attainment), on the others. However, the most interesting finding emerges by distinguishing different dimensions of job satisfaction (extrinsic and intrinsic-relational). In particular, the relationship between type of contract and job satisfaction is rather interesting. For non-permanent workers, in fact, the probability of being dissatisfied is decidedly greater if we consider the extrinsic dimension of job satisfaction. Instead, when the intrinsic-relational dimension is taking into account, atypical workers are no more dissatisfied than the permanent ones. Job insecurity and limited perspectives in terms of work alternatives, safeguards and rewards, seem to be the source of greatest dissatisfaction for Italian CCRs. This certainly does not surprise considering the Italian development model and its dualistic labour market, highly segmented between insiders and outsiders.     

ABOUT THE AUTHORS

Work satisfaction, self‐esteem, and alienation measures were obtained from white males in three service occupations (bartenders, barbers, and mailmen) at different levels of the occupational prestige hierarchy. While we found an overall positive relationship between work satisfaction and occupational prestige, this only held for variables where societal reference groups were forced upon the respondents. Such findings suggest that the relationship between work satisfaction and occupational prestige is less absolute than usually suggested by the literature. Hypotheses from the literature arguing for a direct relationship between occupational prestige and alienation were not supported by our data. We conclude that sociologists probably overestimate the salience of work and occupational prestige for the working class.     

A Dyadic Approach to Understanding the Link Between Sexual Functioning and Sexual Satisfaction in Heterosexual Couples

Researchers have demonstrated that several dimensions of sexual functioning (e.g., sexual desire, arousal, orgasm) are associated with the sexual satisfaction of individuals in a committed mixed-sex (male–female) relationship. We extended this research by comparing a dyadic model that included both own (i.e., actor effect) and partner (i.e., partner effect) domains of sexual functioning to an individual model that included only actor effects. Participants were 124 mixed-sex couples who completed online measures of sexual functioning and sexual satisfaction. Data analysis using the actor–partner interdependence model (APIM) and structural equation modeling (SEM) indicated that the dyadic model had a better fit than the individual model. Women’s sexual desire and orgasm and men’s erectile functioning were significant positive predictors of both own and partner’s sexual satisfaction. These results are discussed in terms of the importance of taking a dyadic approach to research and clinical work related to sexual satisfaction.