Colonel Urwick and “organization”

This paper examines Urwick's view that confusion of two meanings of the term “organization”, due to social scientists, has diverted attention from the study of organization structure and the task oriented nature of management. It is maintained that this view is not an adequate characterization of Organization Theory. The relationship between social science and management theory is examined, and the approaches are held to be symbiotic, not, as Urwick suggests, competitive.     

The nature of the work-leisure relationship

This article is concerned with the development of an analytical framework, developed from a social psychological perspective, for viewing the nature of the work ethic and its changed character in contemporary industrial life. Toward this end, an analysis of how a typical Western person's attitudes toward work and leisure are formed is presented. The interdependent influence of this attitude upon the worker's mental health is examined. The influence of social evolution in Western culture seems to be altering work-leisure attitudes and this phenomenon is studied. Finally, based on the previous analysis, social policy recommendations for increasing the self-actualizing potential of both work and leisure are offered.     

The politics of evaluation research

Despite enormous outlays of federal monies for social programs in the United States, many social problems toward which these funds have been directed have shown little remission. In some cases, the problems have worsened. Increasingly, social planners and administrators are being required to offer some proof concerning the efficacy of their particular program before Congress will refund them. Evaluation research has come to serve this legitimization function. Unfortunately, because of the nature of the political environment surrounding evaluation research, “objective” research often proves impossible. Even the most carefully designed and well-implemented evaluation is often sabotaged by political factors. The nature of the roles that various actors in the political environment feel compelled to play vis à vis evaluation research creates problems that directly affect ultimate research quality. This article seeks to identify the nature of this problem, how it is manifested in the behaviour of various people in governmental power structures and how an environment might be designed to reduce the political volatility of evaluation research.     

The status of the systems approach

This paper is an assessment of the attempts by Ackoff, Beer and Churchman to provide a justification for the claim that OR is a science. These writers tackle the problem using the philosophies of positivism, pragmatism and conventionalism/idealism in an attempt to build an ideal scientific methodology for OR. The conclusions reached are that no such methodology can exist and that philosophy confuses rather than clarifies the nature of OR as a science. The weakness of the philosophical approach to some of the problems faced by OR is demonstrated through a discussion of Ackoff and Emery's analysis ‘On Purposeful Systems’. An outline is given of an alternative framework through which the problems of practising OR can more fruitfully be viewed.     

Perception and Communication of Flood Risks: A Systematic Review of Empirical Research

Flood hazards are the most common and destructive of all natural disasters. For decades, experts have been examining how flood losses can be mitigated. Just as in other risk domains, the study of risk perception and risk communication has gained increasing interest in flood risk management. Because of this research growth, a review of the state of the art in this domain is believed necessary. The review comprises 57 empirically based peer‐reviewed articles on flood risk perception and communication from the Web of Science and Scopus databases. The characteristics of these articles are listed in a comprehensive table, presenting research design, research variables, and key findings. From this review, it follows that the majority of studies are of exploratory nature and have not applied any of the theoretical frameworks that are available in social science research. Consequently, a methodological standardization in measuring and analyzing people's flood risk perceptions and their adaptive behaviors is hardly present. This heterogeneity leads to difficulties in comparing results among studies. It is also shown that theoretical and empirical studies on flood risk communication are nearly nonexistent. The article concludes with a summary on methodological issues in the fields of flood‐risk perception and flood‐risk communication and proposes an agenda for future research.     

The emergence of thanatology and current practice in death education

Thanatology is a recent field that contemplates death studies and employs an interdisciplinary approach to practice. This science emerged in a historical context marked by intense social, economic, and political changes that contributed to the concept of death being excluded from social life. This literature review aims to outline the history and evolution ofthanatology in Western society, delineating the contextual circumstances that led to its origin and drawing special attention to current works on death education. In our post-modern society, the call for studies in the field of thanatology appears to be increasing. However, although there have been significant contributions and promising research is underway, there are still many questions to be answered.     

Revisiting Institutional Voids: Advancing the International Business Literature by Leveraging Social Sciences

Institutions are vital for solving collective action problems and enabling functioning markets. Based on this notion, the institutional voids literature has offered a dynamic research agenda for international business scholarship. In this perspective article, we leverage work from political science, development economics, legal studies, and anthropology to: (a) expose hidden assumptions about institutional voids in the management literature; (b) propose new directions for research based on our revised assumptions; and (c) provide direction-specific theoretical constructs from other social sciences to stimulate theory-building and empirical inquiry into institutional voids. We develop a framework that identifies four revised assumptions about institutional voids research that we derive from current studies and elaborate on eight theoretical constructs from other social sciences that exemplify the revised assumptions and generate future research questions for international business scholars.     

The leadership of emergence: A complex systems leadership theory of emergence at successive organizational levels

Complexity science reframes leadership by focusing on the dynamic interactions between all individuals, explaining how those interactions can, under certain conditions, produce emergent outcomes. We develop a Leadership of Emergence using this approach, through an analysis of three empirical studies which document emergence in distinct contexts. Each of these studies identifies the same four “conditions” for emergence: the presence of a Dis-equilibrium state, Amplifying actions, Recombination/“Self-organization”, and Stabilizing feedback. From these studies we also show how these conditions can be generated through nine specific behaviors which leaders can enact, including: Disrupt existing patterns through embracing uncertainty and creating controversy, Encourage novelty by allowing experiments and supporting collective action, Provide sensemaking and sensegiving through the artful use of language and symbols, and Stabilize the system by Integrating local constraints. Finally, we suggest ways for advancing a meso-model of leadership, and show how our findings can improve complexity science applications in management.     

Leadership in complex organizations

This paper asks how complexity theory informs the role of leadership in organizations. Complexity theory is a science of complexly interacting systems; it explores the nature of interaction and adaptation in such systems and how they influence such things as emergence, innovation, and fitness. We argue that complexity theory focuses leadership efforts on behaviors that enable organizational effectiveness, as opposed to determining or guiding effectiveness. Complexity science broadens conceptualizations of leadership from perspectives that are heavily invested in psychology and social psychology (e.g., human relations models) to include processes for managing dynamic systems and interconnectivity. We develop a definition of organizational complexity and apply it to leadership science, discuss strategies for enabling complexity and effectiveness, and delve into the relationship between complexity theory and other currently important leadership theories. The paper concludes with a discussion of possible implications for research strategies in the social sciences.     

Planning—Satisfaction and productivity

The areas of worker satisfaction and productivity have been of continual importance to managers of all types of organizations. Unfortunately, the analysis of these topics have usually been done in a segmented manner. This article attempts to develop a total conceptual scheme for planning to increase worker satisfaction and employee productivity. Both internal work and external environmental components are included in the models which examine social psychological, physical, and environmental components of the worker's life in a total system's approach.     

Chaos and Transformation Theories: A Theoretical Analysis with Implications for Organization Theory and Public Management

Chaos and transformation theories have emerged as new currencies in social sciences in general and in systems design and management, and in futuristic studies in particular. This article analyzes chaos and transformation theories in historical and contemporary perspectives, their contributions to social science in general, and organization theory and public management in particular. The notions of chaos and order, change and continuity, and uncertainty and certainty are analyzed along with the growing realization of complexity and non-linear dynamic features of modern organizations and the hard reality of a constant necessity to acquire new knowledge and learn to manage organizations with flexibility and innovation. Finally, the article addresses some of the limitations of chaos theory and outlines a number of implications for organization theory and public management in the age of globalization.     

Evaluating organizational-level work stress interventions: Beyond traditional methods

Since the early 1990s, there has been a growing literature on organizational-level interventions for work-related stress, and associated calls for such interventions to be evaluated. At the same time, doubts have been expressed about the adequacy of traditional scientific research methods in applied psychology (the natural science paradigm) in providing an effective framework for such evaluations. This paper considers some of the philosophical and methodological issues raised by evaluation research in relation to organizational-level interventions for work-related stress. Four key issues are discussed: the concept of a study being “fit for purpose” in relation to research designs and the nature of acceptable evidence; the issue of control of research conditions in real-world studies; the need to evaluate process as well as outcome, including the interrelated nature of process and outcome; and the interpretation of imperfect evidence sets. The starting point of this paper is the reality of organizational life, which is complex and continually changing. Its main objective is not to offer an alternative to a scientific approach but to argue for a more broadly conceived and eclectic framework for evaluation that acknowledges the limitations of the traditional approach. It espouses an approach that is reflective of the reality of organizational life and in which the methods used for evaluating an intervention are fit for purpose. The paper concludes by offering an outline framework for this broader approach to the evaluation of interventions.     

Sociotechnical Resilience: A Preliminary Concept

This article presents the concept of sociotechnical resilience by employing an interdisciplinary perspective derived from the fields of science and technology studies, human factors, safety science, organizational studies, and systems engineering. Highlighting the hybrid nature of sociotechnical systems, we identify three main constituents that characterize sociotechnical resilience: informational relations, sociomaterial structures, and anticipatory practices. Further, we frame sociotechnical resilience as undergirded by the notion of transformability with an emphasis on intentional activities, focusing on the ability of sociotechnical systems to shift from one form to another in the aftermath of shock and disturbance. We propose that the triad of relations, structures, and practices are fundamental aspects required to comprehend the resilience of sociotechnical systems during times of crisis.     

Evaluating organizational-level work stress interventions: Beyond traditional methods

Abstract

Since the early 1990s, there has been a growing literature on organizational-level interventions for work-related stress, and associated calls for such interventions to be evaluated. At the same time, doubts have been expressed about the adequacy of traditional scientific research methods in applied psychology (the natural science paradigm) in providing an effective framework for such evaluations. This paper considers some of the philosophical and methodological issues raised by evaluation research in relation to organizational-level interventions for work-related stress. Four key issues are discussed: the concept of a study being “fit for purpose” in relation to research designs and the nature of acceptable evidence; the issue of control of research conditions in real-world studies; the need to evaluate process as well as outcome, including the interrelated nature of process and outcome; and the interpretation of imperfect evidence sets. The starting point of this paper is the reality of organizational life, which is complex and continually changing. Its main objective is not to offer an alternative to a scientific approach but to argue for a more broadly conceived and eclectic framework for evaluation that acknowledges the limitations of the traditional approach. It espouses an approach that is reflective of the reality of organizational life and in which the methods used for evaluating an intervention are fit for purpose. The paper concludes by offering an outline framework for this broader approach to the evaluation of interventions.     

A supportive application of management science to marketing strategy formulation

Traditional applications of management science aiming at solving specific decision-making problems are claimed to be often of an aggressive nature. They represent an intrusion into the life space of the managers who are supposed to use them and in many cases are consequently rejected. In the light of the evolution of marketing and corporate modelling over the last twenty years, the authors propose a new supportive approach for management science applications which is user-oriented rather than task-oriented. The characteristics of the aggressive and supportive approaches are contrasted, and an example of a supportive management science application for marketing strategy formulation is described.     

Mapping the changes in management science: A review of ‘soft’ OR/MS articles published in Omega (1973–2008)

The paper proposes a framework to map the development of management science (MS) and uses it to survey the MS literature published in Omega, the International Journal of Management Science. The management science discourse over the last 35 years is mapped in four paradigms: (1) optimisation/normative; (2) interpretative/learning; (3) critical; and (4) a post-modern management science approach. Using a set of keywords and authors’ names associated with the main features of each MS discourse, articles published between 1973 and 2008 are grouped. Results seem to suggest that Omega, a US-based journal, has been mainly developing publications under the optimisation paradigm; only very few papers adhering to the interpretative/learning and critical paradigms have been given space in Omega. The handful of papers from the interpretative paradigm are seen as attempts of UK-based academics to open some space for ‘soft’ operational research (OR) or ‘problem structuring methods’ in a positivistic outlook that seems to pervade US management science practice. Results of the survey and features of MS literature published in Omega are discussed. The paper aims to raise awareness amongst management scientist, systems and operational researchers of the differences between the MS/OR practice in both countries.     

Environmental forecasting and non-profit professional organizations

To undertake any kind of realistic planning activity, it is useful to have a long-term environmental forecast which provides the planner with an overall perspective. The planner will be functioning over the next decade in a very dynamic, complex and challenging political, economic, technological and social environment, and will require very effective planning efforts to cope with such changing environment. This article presents an approach and methodology that a planner could use in his/her organization's planning process. To the best of our knowledge, very few organizations—profit and non-profit oriented—undertake a formal long-term environmental forecast. This article might encourage several planners to examine this area of long range planning in their respective organizations. The long- term environmental forecasting approach presented in this article could be applied by planners in all types of organizations—small or large, profit oriented or non-profit oriented, old or new. This article, however, is based on a study which the authors did for a non-profit organization.