Teaching to teach: An ethnographic exploration of a course in social work education

A large proportion of social work doctoral students are interested in pursuing a career in academe. Despite this career aspiration, few have any notion of what is involved in teaching. This article presents a dialogue about the experiences of both a teacher and preparing teacher/student during a doctoral course in social work education. Using an ethnographic approach, the article is written as a set of observations about a shared experience. Its aim is to highlight the process of learning to teach, the struggles of students to learn a new role, the perceptions of the teacher and student about how well the role is learned, and the learning opportunities this type of course affords to would-be educators and even an experienced educator. Codification of these experiences in preparing future educators for their role provides a basis for curriculum protocols that may be used by other social work education programs.     

Employee perceptions of reputation: An ethnographic study

The ability of organizational members to identify and analyse stakeholder opinion is critical to the management of corporate reputation. In spite of the significance of these abilities to corporate reputation management, there has been little effort to document and describe internal organizational influences on such capacities. This ethnographic study conducted in Red Cross Queensland explores how cultural knowledge structures derived from shared values and assumptions among organizational members influence their conceptualisations of organizational reputation. Specifically, this study explores how a central attribute of organizational culture – the property of cultural selection – influences perceptions of organizational reputation held by organizational members. We argue that these perceptions are the result of collective processes that synthesise (with varying degrees of consensus) member conceptualisations, interpretations, and representations of environmental realities in which their organization operates. Findings and implications for organizational action suggest that while external indicators of organizational reputation are acknowledged by members as significant, the internal influence of organizational culture is a far stronger influence on organizational action.     

Bridges to the past: a Lemko family history explored through letters. An ethnographic case study

The paper is a case study of one Lemko (Ukrainian) family whose members experienced emigration to Canada, ethnic discrimination, war, ethnic cleansing, dispersals, and assimilation. It is based on the analysis of almost 80 letters that were sent to Canada from Poland and the Soviet Union between 1945 and 1975. The author presents the impact of great historical events on the lives of the members of one family. She explains the content of the letters with reference to the wider cultural and historical context, and the narrative told by the owner of the letters, the son of the addressees, a Lemko of Ukrainian identity born in Canada. The analysis reveals the problematic role of family letters in the evolution of family relationships in circumstances where the correspondents live in mutually “untranslatable” realities. This is territory for the cultural anthropologist, whose work it is to translate cultures. In this case, the anthropologist tries to translate distant cultural and historical contexts for the use of the letters’ owner.     

e-Social work in practice: a case study

ABSTRACT

This paper presents a theoretical reflection on e-social work by considering a case study: an intervention programme with vulnerable people, included in the services catalogue of a non-governmental organization (NGO), Zaragoza Red Cross Assembly. This programme cares for older people with a home assistance system mediated by information and communication technologies (ICTs). The digital convergence of the Spanish Red Cross and the digitalization of internal processes were accelerated by the use of ICTs as a tool in the aftermath of the 2008 crisis: first, to manage bureaucratic matters; second, to coordinate professionals and third, to interact with users. The text is divided into five sections including an introduction and final remarks. The first section describes the intervention programme and its evolution from a traditional social work vision to an e-social work perspective. The second section describes and analyses the intervention programme and the incorporation of ICTs in this NGO, over more than two decades. The third section describes professional contributions to the implementation and adaptation of social work to new social and technological circumstances and users’ requirements based on these intervention experiences.     

An ethnographic study of pregnancy counseling

In-depth interviewing and participant observation were used to study how social workers influence birth mothers in the pregnancy counseling process. According to the workers (1) they have little or no influence over a birth mother's decision to keep or relinquish her baby and (2) the decision to keep or relinquish is largely dependent on the birth mother's emotional capacity to tolerate the loss of the child.     

The ergonomics analysis of work: a case study in a experimental farm

This work presents the initial steps of ergonomic analysis of industrial activities, which are being held in the premises of an Agricultural Experimental farm belonging to an institution of higher education. The methods employed in the initial step was confined to desk research, its purpose was to know the demographic profile and understand organizational structure followed by systematic observations in workplaces using semi-structured interviews and a questionnaire of perception to operators. The presentation of the results will provide a summary of the analysis of activity sectors visited, understanding the biomechanical efforts entered (posture and strength), as well as the evaluation according to the perception of officials to respect the constraints, ambience and suggestions. It was noted that 90% of employees surveyed feel some kind of discomfort. It also highlights the age factor of this questionnaire, in which the majority (90%) is above 40 years old, and this fact confirms and reinforces the appearance or accumulation of injuries among the employers. At this stage there was no intention to deploy improvements, but create assumptions and guide future intervention actions that can be performed.     

The model of human occupation: a return to work case study

This paper presents a case example which illustrates application of the model of human occupation along with the biomechanical model in the treatment of a patient with hand injury, which resulted in inability to work. The case illustrates application of the model of human occupation's concepts in assessing and treating the client. By combining the two models, a more holistic and effective approach to treatment was developed. Treatment resulted in a positive employment outcome.     

Making a place for escort work: a case study

This case study focused on the steps taken by a Canadian city bordering the United States to manage the commercial sex component of an adult entertainment package that draws many American visitors. It explored how the city dealt with the potential of community stigmatization resulting from its growing reputation as a place for easily accessible sex trade. The distinctive Canadian laws related to the sex industry, the predominantly laissez-faire attitude toward people's sex lives, and concerns about maintaining the atmosphere of safety and privacy protection preferred by many residents set boundaries to the approach that could be taken. The specific historical, geographic, social, and political location of the city figured prominently in its choice of a normalization rather than a spatialization strategy.     

The structure of everyday narrative in a city market: An ethnopoetics approach

This paper considers the value of Hymesian ethnopoetics as a means of analysing everyday narrative in conditions of mobility and change. The paper offers an account of the development of ethnopoetics as a means to make visible and valorize narrative in the Native American oral tradition, and as a method of revealing culturally specific relations of form and meaning. Hymes’ ethnopoetic approach viewed narrative structure as a reflection of a cultural tradition of meaning‐making. Hymes’ analysis proposed that traditional narrative was a culturally shaped way of speaking, and analysis of narrative structure could reveal and recreate culture. His orientation rested on an assumption that the culture of a group was more or less stable and fixed. This paper adopts an approach to analysis based on ethnopoetics, representing everyday narrative dramatically, organized not only as lines and verses, but also as scenes and acts. Representation in scenes and acts makes visible the dynamic nature of the narrative. The paper asks whether Hymes’ ground‐breaking work on ethnopoetics still has currency and purchase in 21st‐century conditions of mobility, change, and unpredictability. Analysis of everyday narrative in a city market concludes that, notwithstanding the complexity of notions of ‘culture’ and ‘language’ in such conditions, ethnopoetics can be productively applied to everyday contexts for the analysis of narrative.     

Parent-worker relationships in child welfare social work: a Belgian case study

The involvement of parents within child and family social work has become an important research topic during the past few decades. Within this research, a lot of attention is paid to partnership, which is recognised as a dominant concept in current thinking about the parent–worker relationship in present-day practice. The debate on parent–worker relationships, however, seems to be mainly focussed on the individual relationship between the parent and the social worker. Based on a historical analysis of policy documents on a Belgian child and family welfare service, this article offers a historical and sociopolitical contextualisation of the current debate on the parent–worker relationship. The analysis reveals that sociopolitical ideas about the responsibilities of the state, the community and the private family have induced a continuous reflection on which children and parents should be seen as the most appropriate clients for a particular service, as well as an ongoing development of diagnostic instruments to legitimise inclusion and exclusion of families within child and family social work. Consequences for parent–worker relationships in child and family social work are discussed, as well as some implications for future research on child and family social work practices.     

Towards a sociology of risk work: A narrative review and synthesis

In this article, we define the concept of “risk work,” which aims to make visible working practices to assess or manage risk, in order to subject these practices to sociological critique. This article reviews and synthesizes existing published literature to identify components of risk work: (a) translating risk into different contexts, (b) minimizing risks in practice, and (c) caring in the context of risk. We argue that these three components of risk work raise important tensions for workers that have been inadequately explored in the literature to date. We propose that future research should additionally focus on practitioner subjectivity and identity in risk work. In addition, we argue that comparative research—across type of risk and different contexts—and methodological and theoretical diversity would enhance this emerging field of research.     

The effects of new ways of work in the Netherlands: national data and a case study

In 2010 15.2% of the work force in the Netherlands works with a computer at another location than at the office or at the clients' location. 27% of the Dutch working population is not satisfied about the possibility to work at home and 18% is not satisfied on the possibility to plan your own working time. The case control study affirms what has been reported as effects of new ways of work: the experienced productivity by communication and the representativeness of the office interior are improved and attention is needed for workers that need concentration space and need to personalize their work environment. In implementing new ways of work these issues need attention.     

Women watching together: An ethnographic study of Korean soap opera fans in the US

To Kill a Mockingbird is a classic of American cultural–legal studies, and it offers in Atticus Finch an iconic hero who, as Stephen Lubet suggests, is popular culture's most important embodiment of lawyerly virtue. As other scholars have noted, however, To Kill a Mockingbird is not just, or primarily, a law story. Rather, Scout Finch's portrait of Atticus as a father is regarded by many as the key to the text's cultural resonance. Told as a daughter's memory of her father, her brother, and the town in which she grew up, the text frames the era's conflicts over race, gender, and justice through the lens of Scout's admiration for Atticus. From our perspective, however, it is the conjunction of lawyer and father that fuels To Kill a Mockingbird’s appeal and importance, and in this paper we argue that such a conjunction, particularly in its filmic incarnation, provides an opportunity to explore the role that fathers and fatherhood play in cultural imaginings of law and in exemplifying the various faces of law's power. We argue that Atticus Finch is a father/lawyer committed to a particular vision of fatherhood and law, one in which both can transcend, if not transform, the context in which they exist, one in which orienting oneself to the future takes precedence over controlling the present, one in which the temporal horizon of law and fatherhood is kept firmly in view. In the figure of Atticus, To Kill a Mockingbird suggests that law and fatherhood are powerful and yet limited in their power, and that both exist in the present but are oriented towards an as yet unrealized future.     

Individualized functional work evaluation and vision: a case study in reasonable accommodation

A case study is provided where functional capacity evaluation, work place assessment, and driver rehabilitation assessments were combined to produce an individualized functional work evaluation. A human rights complaint was launched by worker who alleged that her employer had determined that her vision impairment rendered her incapable of meeting her job demands, which could not be 'reasonably accommodated'. An evidence based practice approach and clinical reasoning process utilized by the assessor in developing an individualized evaluation is described. The individualized evaluation developed by the assessor is consistent with the clinical trend towards the inclusion of direct observation of actual occupational performance, in making a determination of work ability. The resulting individualized evaluation was integral to the Human Rights Tribunal in determining whether the worker's limitations could be "reasonably accommodated.'     

Building competency in self-care for social work students: a course-based case study

ABSTRACT

There is increasing recognition that social work educators must do more to ensure that social work students transitioning into the profession are prepared to engage in adept self-care practices. However, documented curricular efforts targeted at meeting this aim are few. This paper documents the impact of a credit-bearing self-care course on student (N = 40) competency about self-care. The course occurred in a social work education program at a large public institution in the United States. The researcher used a pre-experimental (e.g. pre/post) design to assess course outcomes. Results indicate significant improvements in student knowledge about self-care, skills related to engaging in self-care practices, and value related to self-care. After a review literature, this paper will provide a foundational overview of the course, delineate outcome variables and measures, explicate evaluative findings, and discuss salient implications derived from this endeavor.     

Young people negotiating and maintaining boundaries in youth work relationships: findings from an ethnographic study of youth clubs

‘Professional boundaries’ set limits on appropriate behaviours in the relationship between the service users and practitioners. The professional literature often assumes boundaries are maintained by the practitioners, occupational bodies, or organisational policy. However in youth work this is under-researched. An ethnographic study of four youth clubs in the North East of England into ethical practice revealed that young people were surprisingly adept at maintaining boundaries with the youth workers. These boundaries were negotiated and maintained through the young people's use of space, their willingness to interact with the workers, the way they shared information with the workers, and their inclusion of youth workers into their social networking. Young people also showed a sophisticated awareness of the organisational boundaries youth workers were operating within, and often cooperated in maintaining them with the worker. The article concludes by arguing youth workers should take seriously young people's ability and willingness to set and work within boundaries, and see their negotiation and maintenance as a mutual endeavour. However, this may provide a challenge to organisations with rigid policy-defined boundaries.