Cultural Responsiveness: a framework for re-thinking students’ interculturality through study abroad

While intercultural competence is commonly a goal of university study abroad programmes, debates around criteria for assessing this competence have highlighted the challenges in appropriately identifying students’ intercultural learning in relation to specific university programmes. To overcome these issues, this research moves beyond conceptualising the intercultural in terms of ‘competence’ and instead proposes a framework termed Cultural Responsiveness to illustrate students’ intercultural learning. Through questionnaires and interviews, the experiences and perceptions of undergraduate students after a year of exchange in France or Switzerland were collected and analysed. Using the Cultural Responsiveness framework, three parameters of students’ intercultural experiences emerged: Awareness, Engagement and Bringing Knowledge Home.     

Developing intercultural competence and global citizenship through international experiences: academics’ perceptions

International education is a key priority for Australian universities, government and employer groups. For students, an international professional experience is uniquely placed in providing opportunities for developing intercultural learning, intercultural competence and global citizenship. Employers see graduates with international experiences as interculturally competent, viewing them as proficient in analysing and responding appropriately to culturally significant values and perceptions. This research seeks to understand how students are prepared for international experiences and how intercultural learning is integrated into course programmes. Academic staff responsible for international experiences were interviewed in one-on-one qualitative interviews about their practices and perceptions of preparing students for these experiences. Although all international programmes were procedurally well planned, we found that most participants did not include intercultural pedagogies into their programmes, nor did they purposefully seek to develop intercultural competence and global citizenship in their students. Professional development opportunities need to be created for academics to rethink their pedagogical intent regarding international experiences. Immersion in culture is not, on its own, an assurance of intercultural learning. Providing international experiences without a pedagogical framework that helps students to reflect on self and others can be a wasted opportunity and runs the risk of reinforcing stereotypical thinking and racist attitudes.     

The role of reflexive thought in the achievement of intercultural competence

ABSTRACT

Reflexivity refers to the capacity for individuals to understand the cultural system and manage their own position within it. Reflexivity is a key concept in the understanding of intercultural communication, particularly in recognising the ability for individuals to understand and adapt to new cultural contexts. However, the prevailing methods used in intercultural communication (namely that of intercultural competencies) do not place a great emphasis on the role of reflexivity in achieving cultural adaptation. In this paper, I argue for the central positioning of the concept of reflexivity in intercultural education as a mechanism which mediates between intercultural experiences and individual behaviour. I present evidence of the reflexive sequence (subject-object-subject) from the reflections of a cohort of students (n = 19). Finally, I suggest a pedagogical instrument (a heuristic) for empirically exploring reflexivity in intercultural communication.     

Identifying students’ intercultural communicative competence at the beginning of their placement: towards the enhancement of study abroad programmes

A pre-placement questionnaire was completed by a cohort of 30 students participating in the Erasmus exchange programmes from the University of Salamanca, placed in British universities, and by a group of 25 Nottingham Trent University students hosted by diverse Spanish universities. The questionnaire was then analysed with the aim of providing a profile of their intercultural communicative competence (ICC), based on data about their self-perceived motivation and their intercultural awareness, knowledge, attitudes and skills, prior to their stay abroad. Despite the fact that their previous experience abroad, level of language proficiency and home university requirements for the placement differed, both groups shared a positive attitude towards the host country, considered themselves ready to adapt to new cultural environments, regarded misperceptions and solving conflicts as their greater challenge and expressed a willingness to grow personally and professionally. These data will inform a larger research project seeking to identify the factors that promote the acquisition of intercultural competences, as a basis for universities to equip students with tools aimed at overcoming obstacles that may pose an educational challenge for them and hinder the development of their ICC while on placement abroad.     

Intercultural praxis: Australian diploma of early childhood education preservice teacher visual literacy comparisons between Australia and Vietnam

ABSTRACT

This research investigates an intercultural praxis approach to using visual research methods, in Australia and Vietnam, with preservice teachers in a Diploma of Early Childhood (DEC) course. The paper results from limited research with DEC preservice teachers exploring the development of intercultural praxis and limited research in teaching whilst using visual images (photos). The methodology is supported by using Bennett’s developmental continuum for intercultural sensitivity and draws on sociocultural theories to consider how these DEC preservice teachers’ histories and situational contexts are relevant in understanding the development of intercultural communication. Mixed methods include a comparative analysis of student-produced visual multiliteracy images (photographs) generated in Australia and Vietnam, during 2015 and 2016, annotations on those photos and interviews with two cohorts of students (n = 27) six months after their experiences in Vietnam. Analysis is reinforced with Sorrells’ intercultural praxis framework to understand students’ capacity to use inquiry, framing, positioning, and dialogue processes as a result of their study tour to Vietnam. The paper outlines and reinforces the importance of being explicit in developing intercultural sensitivity in dynamic teaching contexts and illustrates the increasing awareness of intercultural communication with these DEC students.     

Interactions among future study abroad students: exploring potential intercultural learning sequences

The study presented in this article aims to explore if and how intercultural learning may take place in students’ class interaction. It is grounded in the assumption that interculturality is not a clear-cut feature inherent to interactions occurring when individuals with presumed different linguistic and cultural/national backgrounds talk to each other, but that interculturality is co-constructed during interaction. In other words, every ‘interdiscourse interaction’ is potentially intercultural. We have assumed this perspective while investigating student–student class interactions that took place in an intercultural education course aimed at enhancing students’ intercultural learning in view of their sojourn abroad. Interactional data were analysed from the perspective of conversation analysis. Then, drawing on the notion of séquence potentiellement acquisitionelle as well as on a constructivist approach to intercultural learning, we conclude that, in interaction with their peers, learners can co-construct ‘potential intercultural learning sequences’ (PILS), which present recognisable interactional and discursive features.     

Mediating transnational spaces: international students and intercultural responsibility

Despite the significant body of literature on international students’ intercultural development, the core issue of how they see their own responsibility in transnational intercultural spaces is largely neglected. This paper addresses this paucity by examining the intercultural responsibility perceived by international students. It is based on a four-year study that includes interviews with 105 international students and fieldwork in vocational education institutions. It draws on positioning theory and three key concepts: intercultural competence, intercultural capital and national attachment to interpret the nature of international students’ intercultural responsibility. The research underscores four main forms of intercultural responsibility perceived by international students: responsibility to represent the home country, responsibility to respect the host country, responsibility to assimilate into the host culture and responsibility to integrate into the host culture. Intercultural responsibility can emerge from international students’ national attachment and be embedded in their intrinsic commitment and imagination of their role in representing their home country in a transnational space. Intercultural responsibility can also manifest in international students’ self-determined responsibility to respect, accommodate or integrate into the host culture. However, the finding shows that international students’ act of positioning at the periphery of the host community and their perceived responsibility to assimilate into the host culture precludes their capacity to engage in and negotiate reciprocal and respectful intercultural interactions. The study highlights the role of international students’ self-positioning between and across home and host cultures in underpinning their perceived responsibility in transnational spaces.     

Intercultural competencies: what students in study and placement mobility should be learning

When promoting intercultural learning in the context of study and placement mobility, intercultural educators are specifying what students should be learning. Research not only confirms the genuine impact of real-life intercultural contact on intercultural learning, but also shows how this impact can be enhanced through institutional support and the integration of intercultural learning into the curriculum. In this position paper, we propose a number of considerations that need to be taken into account in setting learning objectives for mobile students. Referring to research and policy documents mostly in relation to the European mobility context, we address consecutively what students are learning in study and placement mobility; what they say they want to learn; what they should learn for; and finally, what they should be learning. We conclude that intercultural educators should pay heed to what students are actually learning in study and placement mobility over a time span that transcends the current sojourn abroad. We also recommend that educators take steps to support students in mobilising the intercultural skills they acquired abroad for increased employability.     

The religious and worldview dimension of intercultural education: the Council of Europe’s contribution

ABSTRACT

This article traces the Council of Europe’s work on teaching about religions and non-religious worldviews, regarded as an important contributor to intercultural education. It explains why studies of religions came late in the Council of Europe’s educational work and traces the development of a project which led to a Recommendation from its Committee of Ministers on teaching about religions and non-religious worldviews. It summarises follow-up work by the Council of Europe and the European Wergeland Centre, which led to the publication of Signposts. It outlines new research on themes identified in Signposts and discusses the relationship between intercultural education and studies of religions, in the context of the Council of Europe and responds to criticisms of its work. An account of the development of a new teacher training module, based on Signposts, is given. The module can be adapted for use in Council of Europe member states and in different settings, including university and school-based teacher training. An account is given of the work of the module’s writing group, its structure and chapters, the piloting undertaken and how it could develop. Finally, this article introduces the concept of ‘dialogical liberalism’, aiming to promote dialogue and discussion, rather than imposing equality.     

Intercultural teaching competence: a multi-disciplinary model for instructor reflection

Abstract

This article presents a model for Intercultural Teaching Competence (ITC) that instructors may use as a tool for reflection as they prepare to facilitate learning across cultures. Building on previous research on intercultural competence, culturally relevant teaching, intercultural trainer competencies, and student-centred approaches to teaching, the model identifies concrete facilitation techniques for instructors who would like to further develop their own teaching practice or mentor colleagues in effective teaching across cultures. The model consists of 20 instructor competencies grouped into three categories: foundational skills, facilitation skills, and curriculum development skills for intercultural learning. While intended as a tool to guide instructors in individual and group reflection on inclusive teaching practices, the ITC model may also be used by educational developers to guide feedback during classroom observations or while supporting curriculum internationalisation initiatives. Recommendations for use in faculty learning communities and workshops are included at the end of the article. The ITC model will benefit instructors in a variety of disciplines who teach in diverse and multidisciplinary classrooms, discuss global or social justice issues in their class, and those who seek to include intercultural and Indigenous perspectives in their curriculum.     

Strength of Intercultural Couples in the Transition to Parenthood: A Qualitative Study of Intermarried Parents in Japan

This qualitative research used a strength-based approach to examine how intercultural couples in Japan managed their cultural differences during the transition to parenthood. This study reveals the strengths of intercultural couples, namely, the resources they have acquired and the lessons they acquired throughout the marriage process. These made the intercultural couples resilient and able to maintain a mutually satisfactory relationship. Prior to parenthood, the main resources were Intrapersonal, Strength Shared by Two, and Acceptance by Extended Family and Friends. Once the intercultural couples became parents, two new resources appeared: Growth of Parent–Child Relationship and Enhanced Partnership. Regarding the lessons learned, Couple Communication, Adjusting and Respecting, What-is-Best-for-Us, and Self-Care were identified. The couples were successfully turning cultural differences into minor issues or even opportunities. The findings not only may help practitioners to support intercultural couples but also provide implications for all who are involved in intercultural settings.     

Virtual journey coupled with face‐to‐face exchange: enhancing the cultural sensitivity and competence of graduate students

This study attempted to enhance cultural sensitivity for graduate students at an American and a South African university, using a six‐week online List Serv, email buddy exchange, and two‐week face‐to‐face experience. After the course was over, results of the intercultural developmental inventory, using t‐tests for related samples, showed that there was a significant difference (alpha equals .04) in the universalism and cognitive frame shifting clusters as well as the overall developmental cultural level of sensitivity. Positive trends were noted in the areas of cultural self‐identity enhancement, and a decrease in inflation in the area of perceived intercultural sensitivity was noted.     

Teaching tourism in Jamaica: developing students’ critical consciousness and intercultural competence

Within this article, we convey ideas about stereotypes and ethnic supremacy that many university students tend to hold about Jamaica and the challenges of disabusing travellers of these notions and to achieve educational goals related to equity, diversity and inclusivity. We explore the concept of the tourism imaginary and key ideas in critical pedagogy, critical literacy and critical race theory that guided our course development, and we explain how we used these concepts as a framework for building intercultural competence within our student population. By addressing the complexities of Jamaica’s transnational cultural identity and using tourism to deconstruct the idea of experiencing an ‘authentic’ Jamaica, this two-part immersion course works to shift student consciousness from racial and ethnic superiority to a place of intercultural competence.     

Intercultural education in everyday practice

While there is substantive work in intercultural education, especially that which proposes intellectual or conceptual road maps for pedagogic interculturalism and, more specifically for the classroom, there is a need to surface the complexity of everyday intercultural classroom practices. This article reflects on some Singapore students’ responses to materials designed to help them engage critically with intercultural issues. These responses can be categorized into three types of tajectories: reifying, critical and conflicted. Reifying practices basically mean that students essentialize individuals, communities and countries despite (and perhaps because of) the intercultural approach to the teaching of communication. Critical trajectories, on the other hand, showcase students’ ability to identify stereotypes and provide much more nuanced characterizations of individuals and countries. Conflicted trajectories, however, seem to be the most dominant classroom practice: these are attempts of students to be critical but, in practice, their criticality is enmeshed in reifying tendencies. In other words, ‘criticality’ as it is envisioned is always incomplete on the ground. Thus, we need micro-lenses in interculturalism and intercultural education to help us critically reflect on and surface essentialisms, tensions and struggles in everyday classroom practice.     

Understanding immigrant internal publics of organizations: Immigrant professionals’ adaptation and identity development

ABSTRACT

Immigrant professionals (IPs) compose important internal publics in U.S. organizations. This study examined the processes of intercultural identity development through IPs’ stress, adaptation, and intercultural communication competence, as well as the outcomes of such identity development. Twenty-three interviews with Indian IPs in a major southern cosmopolitan area in the United States revealed three types of stressors: insufficiency in culture-specific knowledge and skills, ineffective expression, and imbalance in home and host social communication. Adaptation responses included active language and culture learning, perspective taking, compromising, ignoring, passive acceptance, and active initiating and participating in social interactions. Further, IPs demonstrated three major types of intercultural identities: integrated with both cultures, non-integrated (leaning more toward either home or host culture), and ambivalent (feeling rootless and uncertain about what culture to teach their children). In the context of intercultural identity development, the concepts of avowed and ascribed identities become even more nuanced. This study contributes to research in public relations by deepening the understanding of organizations’ immigrant internal publics and facilitating more effective relationship management with these publics.     

Identifying and developing effective approaches to foster intercultural understanding in schools

This paper provides a systematic review of education literature focused on identifying school-based approaches for developing students’ intercultural understanding. Studies were assessed using selection criteria and then critically appraised for study quality. A key finding from the review is that developing students’ intercultural understanding beyond cultural awareness requires students and teachers to take a critical approach toward cultural diversity, as well as the opportunity for ongoing intercultural and intergroup contact. Studies reported that only building cultural awareness and knowledge is not enough to promote long-term changes in attitudes. There is a need for more rigorously evaluated longitudinal school-based interventions. Finally, studies consistently call for investment in teachers’ professional and personal intercultural capabilities. The paper concludes by calling for school-based interventions that are informed by best practice approaches at a whole school level in order to effectively develop students’ intercultural attitudes and skills.     

Developing intercultural understanding and skills: models and approaches

Researchers from a range of disciplines have been theorising and empirically examining intercultural competence and intercultural education for decades. This review article synthesises the research literature about these concepts around three questions: What is intercultural competence? How can it be developed? And how can it be measured? Our aim is to provide an overview of current theories and empirical findings, as well as to show gaps in the literature.     

Transnational learning experiences and teacher transcultural capacity: the impact on professional practice – a comparative study of three Australian schools

In school education, one of the few visible responses to increasing globalisation of educational practice has been the implementation of short-term experiential overseas student learning programmes. This paper analyses the results of a comparative research project on three Australian schools that offer such learning experiences. It argues that teachers who possess or who are capable of developing a transcultural – as opposed to an intercultural – capacity are more likely to be effective educators on these special programmes, as well as being more receptive to the personal and professional development that derives from participation in them.     

Performing India in America through Pragma-Cultural Markers

Intercultural Communication is marked in literary discourse in numerous ways. Diasporic literary discourse representing intercultural communication uses pragma-cultural markers such as food and music as tools of intercultural communication. This paper attempts to examine intercultural communication foregrounding these pragma-cultural markers as represented in Chitra Banerjee Divakaruni’s Queen of Dreams within the framework provided by Relevance Theory (:249). This paper foregrounds the manner in which writers like Divakaruni deploy pragma-cultural markers to express multiple linguistic and cultural perspectives in their literary narratives, thereby portraying an amalgamation of America and India and facilitating intercultural communication which is a dialectical process, as on the one hand the “America” that is in the hearts, minds, and words of these writers shapes their expressions and on the other, their growing presence in terms of their literary output is changing the definition of American art and culture.