Notes on Theory and Practice in Social Work: a Comparative View

Please address reprint requests to Robert van Krieken, Department of Social Work, University of Sydney, Sydney, New South Wales 2006, Australia. Summary There are still a number of problems surrounding the relationshipbetween theories of social work practice and that practice itself.This paper examines the factors underlying those problems andemphasises their roots in the failure to examine the diversityof social work theories and practices. We refer to one attemptto resolve the problems—the distinction between ‘practicetheory’ and ‘theory of practice’—pointout some difficulties with it and suggest an alternative, three-folddistinction within theorising: between (a) materialist socialtheory, (b) strategic practice theory and (c) working concepts. As an example of how those distinctions can be used, we thenbriefly discuss the work of Oskar Negt and its introductioninto the Dutch welfare context, as it was the issues raisedby that which stimulated the ideas in this paper. We concludeby arguing that only this kind of perspective on theorisingcan produce ideas which are of real use to progressive socialwork practitioners.     

Keyworkers Re-examined: Good practice, quality of care and empowerment in residential care of older people

Correspondence to Rosemary Bland, Department of Applied Social Science, University of Stirling, Stirling FK9 4LA, Scotland Summary Social work definitions of ‘good practice’ in residentialcare which were originally developed in work with children andyoung people have also been applied to residential settingsfor other user groups, including older people. However, anylink between such elements of practice and positive outcomesfor users has not always been demonstrated. The introductionof market principles and orientations into social welfare inthe 1980s re-defined the social work ‘client’ asa ‘consumer’ with the associated power to make choicesin the area of social care. The success with which such an approachcan be applied to services for people who are very often, notin a position to exercise much choice, is debatable. Alongsidethe notion of the ‘consumer’ or ‘user’of services has grown the ideology of ‘empowerment’of people who use social work services. Drawing on findingsfrom a recent study, this article explores the contributionof the keyworker role to good practice and the empowerment ofolder people living in residential homes. It concludes that,because their understanding of the concept and practice is largelyundeveloped, the role as currently interpreted is not consonantwith good practice and tends rather to reinforce the power ofstaff.     

A Defence Against the Public? Aspects of Intake in a Social Services Department

Summary This paper looks at certain aspects of a social services department'sduty and intake systems in the light of the theory of institutionaldefence. This theory, which has to do with the way that organisationsdeal with anxiety provoking events, is described, and a numberof ‘defences’ are identified and discussed.     

Liquid Social Work: Welfare Interventions as Mobile Practices

This paper re-examines the nature of social work from the perspectiveof movement and ‘mobilities’. It shows that socialwork is at all times ‘on the move’, yet theory andanalyses of policy and practice largely depict it as static,solid and sedentarist. The paper draws on the ‘new mobilitiesparadigm’ (Sheller and Urry, 2006), through which a concernwith flows and movements of people, objects, information, practices,speed and rhythm, with complexity, fluid images and liquid metaphors,is moving to the centre of social theory. An understanding ofthe ‘liquid’, mobile character of social work meansproducing accounts which are much closer to what its practicesare, how and where they are performed and experienced by serviceusers and professionals, and the opportunities and risks inherentto them. Three key domains of practice—the home visit,the car journey and the office/organization—are examinedin terms of the movements that go on in them. Viewed throughsystemic and complexity theories, it is shown that social workinterventions in late-modernity are best understood in termsof a flow of mobile practices between public and private worlds,organizations and the home, at the heart of which is the sensualbody of the practitioner on the move.     

Black, with a White Parent, a Positive and Achievable Identity

Correspondence to Beverley Prevatt Goldstein, Centre for Applied Social Studies. University of Durham, 15 Old Elvet, Durham DH1 3HL, UK. Summary This paper focuses on black children with a white parent inBritain. It is based on historical, research and theoreticalmaterial deriving largely from anti-racist and psychologicalframeworks and synthesizes and critically reappraises the existingresearch on black children with a white parent, living withtheir original families, in Britain. The objective is to ‘normalize’black children with a white parent by identifying and rejectingthe forces that pathologize them. The paper therefore highlightsthe racism, marginalization and alienation which are likelyto impact on their world so that action may be taken to combatthese. A lack of clarity as to the personal and political complexityof identity has hampered professional perspectives and intervention.The paper consequently explores, from a postmodernist blackperspective, the ‘racial’ self-concepts that areavailable to this group, identifying their underlying agendasand their consequences. It concludes that the availability ofthe self-concept ‘black, with a white parent’, offeredin the framework of change, multiplicity and individuality,is beneficial. However any consideration of ‘racial’self-concept or identity is deemed productive only when combinedwith efforts to reduce racism, marginalization and alienation.     

A Political Critique of Kantian Ethics in Social Work

Correspondence to Stephen A. Webb, Department of Social Work, University of Dundee, DD1 4HN. Summary This paper addresses the Kantian theory of the subject whichis found in contemporary social work discourse on ethics andvalues. It is argued here that the Kantian idea of persons as(i) rational, (ii) autonomous, and (iii) ends-in-themselvesis wholly inadequate to the social work doctrine of ‘respectfor persons’. To show this, we counterpose a Foucauldianview of history, moral codes and theory of the person, and themeaning this can have in the social worker-client relation.This alternative reading claims that social work is essentiallya political practice which is constructed by various discursiveand institutional strategies of power. Therefore, it is suggestedthat social work needs a political reading of its own discourse.To this end we outline a Foucauldian micro-political analysisof the social work ‘subject’ or person as a pointwithin a field of discursive-knowledge based strategies.     

Outline of a Critical Best Practice Perspective on Social Work and Social Care

Correspondence to Harry Ferguson, Faculty of Health and Social Care, University of the West of England, Blackberry Hill, Stapleton, Bristol BS16 1DD. E-mail: harry.ferguson{at}uwe.ac.uk Summary This article seeks to lay the foundations for a new, more positiveperspective on critical practice, research and learning in socialwork and social care. A ‘critical best practice perspective’seeks to move the literature beyond a ‘deficit approach’where the focus is on what does not get done (well), to createa perspective where learning occurs in terms of best practicewhich is set out as a model for developing systems and practicecompetencies. This requires a focus on the actual critical practicesthat are ‘best’ demonstrating the very practicethrough which positive outcomes were achieved. A detailed case-studyis offered drawn from a large scale research study which typifieshow a critical best practice perspective can provide for learningin key areas such as how to engage service users, advocate ontheir behalf, promote protection, establish empowering relationshipsand conduct longer-term therapeutic work in an antioppressivemanner. The research method uses critical theory as an interpretativeframework for reaching an operational definition of 'excellence’and what is ‘best’, which is drawn from the perspectivesof the range of stakeholders who construct practice. This requiresa broadening of the concept of evidence-based practice to includequalitative research methods and the experience of professionals,service users and the production of ‘practice-based evidence’.     

'Low Key Practices' in Social Work. Towards a Socio-historical Method

Summary In this article a ‘socio-historical’ method of analysisand intervention in social work will be developed, illustratedby an example drawn from social work with families, the programknown in France as Action Educative en Milieu Ouvert. Our purposeis to support and encourage what we call ‘low key practices’,which refers to practices in which social workers within theexisting structures of so-called ‘individual social work’attempt to explain the social struggle taking place in the situationsthey are dealing with.     

Some Questions About the Reverse Tariff

Summary The modified version of the reverse tariff theory, developedby Pauline Hardiker, claims that a matrix combining risk andneed is implicit in the recommendations made to courts by probationofficers. This version of the theory is criticized on threecounts. (i) A number of counter-examples are examined: someof them imply factors other than risk and need which probationofficers take into account; others illustrate types of recommendationwhich, relative to the theory, have an anomalous form; (ii)it is suggested that, in any event, Hardiker does not have anadequate theory of how ‘need’ and ‘risk’are combined; (iii) it is argued that, given the evidence onwhich it is based, the reverse tariff model cannot have thestatus which Hardiker appears to claim for it.     

The Social Worker as 'Bad Object'

Correspondence to Dr Marguerite Valentine, 56 Osbaldeston Road, London N16 7DR Summary A ‘bad object’ has been defined as an ‘objectwhom the subject hates or fears, who is experienced as malevolent.A bad object may be either an internal or an external object’(Rycroft, 1988, p. 100). This paper explores the circumstancesin which public fears and anxieties over child abuse becomeprojected into the social worker. It discusses how social workersintroject these feelings, become a ‘bad object’,and how social services departments have developed a numberof strategies which defend against feelings of blame and responsibility.The exploration is derived from my own experiences and observations,and applies Kleinian psychoanalytic theory to studies of institutionaldefences.     

Towards a Model for Co-working in Family Conciliation

Correspondence to Thelma Fisher, Tutor in Social Work, School of Humanities and Social Sciences, University of Bath, Claverton Down, Bath, Avon BA2 7AY. Summary This article surveys the present state of co-working in thepractice of those independent family conciliation services affiliatedto the National Family Conciliation Council. It proposes thata model of co-working is needed that is specifically tailoredto conciliation practice. It sets out progress towards such a model in a particular agency—theSwindon Family Conciliation Service. It develops a theoreticalbase for this model from the concepts of ‘content’and ‘process’ which it links with the ‘underlying’and ‘substantive’ issues brought up by separatingand divorcing couples for resolution. It draws these ideas fromwritings about divorce experience and negotiation procedures. It then presents a particular case, with an extract from anactual interview in which the model is used, and introducesa diagrammatic format for analysing conciliation processes interms of the model proposed.     

Some Implications of an Integrated Model of Social Work for Theory and Practice

Summary This paper is an attempt to assess the significance of the introductioninto this country of an ‘integrated’ or ‘unitary’approach to social work. An attempt is made to clarify the relationshipbetween paradigms, theories and models. The author claims thatan integrated approach to social work may represent a shiftfrom a predominantly individualistic conceptual model of practiceto an interactionist one. These conceptual models are comparedand critiques of the integrated model are examined. The questionis posed: is it possible to have an integrated model of practicewithout an integrated theory? Some suggestions are made concerningthe essential characteristics of such a theory and the possiblecontribution of sociology to its development Finally, some implicationsof the model for practice and for social work education arediscussed.     

Decision Making in Child Protection

Correspondence to Dr Ray Jones, Director of Social Services, Wiltshire County Council, County Hall, Bythesea Road, Trowbridge, Wilts BA14 8LE Summary A survey was undertaken of 701 decisions in ‘child protection’;and ‘child-care’ cases within one local authority.Decision making at four filter points in case career was analysed.Filter 1 was when the case was initially referred to socialservices, Filter 2 was when consideration was given to holdinga case conference, Filter 3 was when a case conference was held,and Filter 4 was the review case conference following the initialcase conference. The major risk factors which determined decisionswere highlighted, and these were different at each filter level.The percentage of children who remained within the ‘childprotection system’ after decisions were taken at eachfilter level was analysed and recorded. The research found that,based on the risk factor weightings given by the independentauditors, workers were appropriately discriminating between‘child protection’ and ‘child-care’cases.     

The Trouble with Harry: Why the 'New Agenda of Life Politics' Fails to Convince

via e-mail: paul.garrett{at}nottingham.ac.uk Summary Harry Ferguson (2001), referring largely to Britain and Ireland,maintains that social work should be committed to a ‘newway of thinking’ which is rooted in ‘life politics’.This idea, uncritically grounded in the ideas of Anthony Giddensand Ulrich Beck, fails to convince because: the assertion thatwe are now living in a ‘post traditional order’is undermined by the resilience of key historical forms of regulationand control which continue, for example, to limit women's choicein the sphere of reproductive rights; identified changes inthe texture of family relations are not evidenced by research;the ‘life politics’ perspective places too greatan emphasis on human agency, choice and volition and not enoughon structural constraint; the structural location of the ‘lifepolitics’ proponents is not interrogated; the analysisis too stridently dismissive of the idea that ‘emancipatorypolitics’ should be social work's primary orientation.     

Care Management and Professional Autonomy: The Impact of Community Care Legislation on Social Work with Older People

Correspondene to Mark Lymbery, Centre for Social Work, School of Sociology and Social Policy, University of Nottingham, University Park, Nottingham NG7 2RD, UK. e-mail: Mark_Lymbery{at}nottingham.ac.uk Summary The 1990 National Health Service and Community Care Act appearedto herald a new dawn for social work with older people, whichhad previously been a relatively neglected and undervalued areaof social work practice. The legislation proposed a new rolefor social workers as ‘case managers’, with considerableautonomy and flexibility about the way in which the ‘casemanager’ responded to need. By the time community carepolicy was implemented, the role of ‘case manager’had been transformed into that of ‘care manager’,with a focus which emphasized procedural and managerial requirementsrather than a more flexible professional practice. This paper explores the extent to which this shift has substantivelyaltered the nature of social work practice with older people.It outlines key theories of professions and their applicabilityto social work, and critically analyses the impact of the ‘newmanagerialism’ within social services departments. Thepaper also examines the nature of social workers' practice witholder people following the impact of community care legislation,and concludes that the impact on the social work professionhas been to locate an increasing control of practice with socialwork managers, with potentially serious consequences for thecontinuation of a distinctive social work role in relation toservices for older people.     

The State of Welfare

Summary The word ‘welfare’ is difficult to define becauseit combines within it a range of ideologies and actions. Twoconclusions are drawn from this: first, that social servicesshould be regarded as contributors to, but not providers ofwelfare; second, that the study of social work and social administrationshould be concerned not only with the relationship of ‘service’to ‘need’ but also with societal movements and pressureswhich determine the emergence of both. The article reviews theprofessed values of the welfare state, particularly ‘socialequality’ and the problems associated with its achievement,namely public attitudes, and the discontinuity between intentionand practice in the welfare services. The implications for socialwork education and practice are considered.     

Conceptualizing Community Social Work--a Response to Alan York

Summary This note takes further the task of conceptualizing communitysocial work begun by Alan York in his paper for the June 1984edition of this Journal. York's approach is criticised firstlyfor unhelpfully conflating ‘community work’ and‘community social work’ and, secondly, for developinga schema unable to satisfactorily theorise the range of communitywork approaches currently to be found within social work. Buildingupon York's suggestion that ‘dichotomous formulations’provide an appropriate way forward for analysing community practice,three, distinct, dichotomies are elaborated, and recommendedas a basis for locating and comparing current approaches tocommunity social work.     

The Victorian Ethical Foundations of Social Work in England--Continuity and Contradiction

Correspondence to Bill Forsythe, Dean of Academic Partnerships, 261, Northcote House, University of Exeter, Exeter EX4 4QJ, UK. E-mail: W.J.Forsythe{at}exeter.ac.uk Summary In this article we argue that during the Victorian era certainethical foundations of best practice were identified and werecentral to the work of particular individuals. We also arguethat there was a strongly discriminatory moralistic basis tosocial policy and mainstream charitable intervention that militatedagainst these ethical foundations. We suggest that this contradictionis replicated in New Labour's ‘Third Way’ and thatwe need to heed the tradition of social inclusion espoused bysome of the Victorian practitioners discussed if we genuinelymean to put into practice the ideas of social worth and communityespoused by New Labour rather than return to the Victorian distinctionbetween the ‘respectable’ or ‘deserving’poor and the ‘pauper’.