A pro-active and collaborative approach to reverse logistics—a case study

Reverse logistics is considered to be the key for re-manufacturing and sustainable development. It has gained increasing attention in the last decade and has been a new frontier of strategic management. One of the driving forces for firms to adopt the reverse logistics practice is cost saving from reverse logistics activities. Another motivation to put reverse logistics forward is probably due to environmental impacts on non-returnable materials. Reverse logistics, however, may require cooperation of more than one company and hence it is generally poorly managed due to self-interest of different companies. Therefore, a pro-active and collaborative approach to reverse logistics is demanded. This paper reports a case study of using returnable packaging materials between a manufacturer and an original equipment manufacturer (OEM) supplier. A cross-company team was established to pursue the goal of the reverse logistics project. Tangible and intangible benefits of reverse logistics from this case study are presented in this paper.     

Risk assessment based on a STPA–FMEA method: A case study of a sweeping robot

Despite rapid developments in the quality and safety of consumer products, the rise of intelligent household appliances, such as sweeping robots, has introduced new safety concerns. Considering “person–product–environment” elements and the complex systems of emerging consumer products, this study presents a new method of risk assessment for consumer products: systems theoretic process analysis (STPA)–failure mode and effects analysis (FMEA). As a case study, this method is applied to the safety control of a sweeping robot. The results suggest that this method can identify all the possible failure modes and injury scenarios among the product components, and the safety constraints in the hierarchical control structure of the interactive system. Moreover, the STPA–FMEA method combines user and environmental factors with the value of product risk events, based on the risk priority number (RPN). This provides an accurate and orderly system to reduce or eliminate the root causes of accidents and injuries. Finally, analysis of unsafe control behavior and its causes can be used to suggest improved safety constraints, which can effectively reduce the risk of some injury scenarios. This paper presents a new method of risk assessment for consumer products and a general five-level complex index system.     

A multi-stakeholder view of social media as a supporting tool in higher education: An educator–student perspective

Social media in higher education is becoming increasingly important both in courses' delivery and assessment. This research explores the adoption of social media as a supporting tool in undergraduate (UG) education using both educators' and students' perspectives. The first study involves a survey of 205 educators who reported their views on the importance and use of social media within their management courses. The second study consists of four focus groups, which provides insights into students' perspectives and attitudes toward the use of social media by their educators in higher education. Results show that both educators and students acknowledge the importance of incorporating social media in delivery and assessment of courses and highlight its positive impact on students' deep learning experience and engagement, as well as their enhancement of collaborative and organizational skills. However, faculty is advised to keep a balance in terms of relevance of social media use, control, and usage level of social media platforms.     

Managing autonomy in university–industry research: a case of collaborative Ph.D. projects in the Netherlands

Review of Managerial Science - Research partnerships between university researchers and industry partners are becoming increasingly prevalent. For university researchers, maintaining autonomy is...     

Organizational structure and success of international joint ventures in emerging economies: the case of Spanish–Moroccan SMEs

One of the most common ways in which SMEs internationalize their business is through the creation of joint ventures; nevertheless, many of these fail. To avoid this risk, it is important to identify the factors that favour the continuity of such enterprises. The aim of this paper is to analyse the factors related to organizational structure that determine the success of international joint ventures between SMEs in emerging economies, taking as the particular area of study the question of joint ventures between Spanish and Moroccan firms, located in Morocco. The research hypotheses were tested using a linear regression model applied to a sample of 210 international joint ventures. The results obtained from a structured survey show that, with respect to the success of the partnership, significant factors include the existence of majority ownership by the foreign partner, management by a local CEO and the effort made by each party to adapt to the management style of the other. This research contributes to the knowledge of the main factors related to the organizational structure of joint ventures that influence the level of success achieved. The value provided by this research lies in the breadth of the sample examined, in its focus on a very common type of partnership between SMEs, on which very little has been previously studied, and in the fact that the results obtained are extensible to other realities, such as partnerships between European companies and those from countries with similar characteristics (located in Africa or in countries where an Arab culture prevails).     

An optimal run-mode scheduling for oil refinery production–a case study on Taiwan CPC Corporation

The refinery industries have been going through very difficult time from fierce competition and high price of crude oil. To increase compatibility, it is essential to increase efficiency in the inventory, production and transportation. Refineries start generating revenues while their products are sold in the market. This article examines the possible costs of additional inventories and recurrent times of refineries derived from early or late shipment in a continuous production system. Then, based on the developed mathematical programming model, an optimal production structure with the minimum total cost of production, inventory and start-up is proposed. Tolerance analysis is conducted to cope with uncertain environment. A case study on applying the proposed model to perform scenario analysis for CPC Corporation, Taiwan is demonstrated. The results show that the developed model is able to provide useful information towards developing cost-effective oil refinery strategies.     

MRO inventory reduction—challenges and management: a case study of the Tennessee Valley Authority

Emphasis on maintenance, repair, and operations inventory (or MRO inventory) can lead to improved inventory control, reduced operational costs, enhanced productivity, and increased cost accounting accuracy. To review the benefits of MRO inventory reduction, as well as highlight the management challenges associated with the process, a case study of the Tennessee Valley Authority (TVA) is presented. TVA is a not-for-profit electric power generation entity. TVA standardised inventory policies and procedures. Their comprehensive five-year plan included employee training, changes in organisational structure and strategy, reduced MRO inventories and the establishment of new growth drivers. Net inventory reductions of $47 million were realised. Suggestions for future MRO inventory reductions as well as replication of the management involvement and improvement process in other organisations are included.     

The how and why of a firm’s approach to CSR and sustainability: a case study of a large European company

This paper aims to analyse “how” and “why” a company engages in CSR and sustainability. The “how” concerns the features of the firm’s CSR and sustainability approach, defined in terms of a firm’s strategy (implemented issues, initiatives and activities) and organization (organizational structures and roles and managerial systems adopted). The “why” refers to the key determinants, both internal and external, of CSR and sustainability. Finally, how the firm’s CSR and sustainability approach evolves over time and the relation between CSR determinants in various stages of the CSR evolutionary path are also investigated. The research method is based on the longitudinal analysis of a case study concerning a large multinational company operating in the telecommunications industry in Europe. The analysis of the case study shows that sub-cultural differences in the approach to CSR and sustainability may occur across hierarchical levels and functional units. Moreover, embedding CSR and sustainability principles doesn’t follow a linear and continuous process, made by sequential stages. Indeed, it can be characterized by an up and down evolutionary path, based on different stages with a changing emphasis given to CSR and sustainability issues. Finally, we find that the firm CSR and sustainability approach is not an autonomous choice, but it is a consequence of the contingent role played by both the external and the internal drivers and by their relative importance during the company’s CSR history.     

Environmental and economic assessment for the optimal configuration of a sustainable solid waste collection system: a ‘kerbside’ case study

The article presents a case study concerning the improvement of the ‘kerbside’ waste collection system, now increasingly implemented in many Italian municipalities, as an alternative to traditional bring collection, with the aim of increasing the quality of waste collection and the collection rate, in order to reduce the final impact on the environment. A planning model for an integrated waste management system based on kerbside collection is presented. A heuristic procedure is also applied in order to obtain some admissible solutions of the real problem in reasonable computational time. The economic and environmental impacts are considered as significant elements for the evaluation and validation of the obtained solutions. Five alternative configurations of kerbside system, diverging in number of sub-area, synchrony of vehicles and directionality of the arcs, are compared in an economic point of view. Finally, Life-Cycle Assessment is used as a tool to compare the overall potential environmental impacts of the alternative of kerbside collection systems and also to compare the kerbside system with the traditional bring one. The different scenarios of kerbside system are comparable in terms of damage on the impact categories, while the bring system is the worst one, in terms of damage on human health, in the consumption of resources and also for the total damage score.     

Relationships between work–family dynamics and parenting experiences: a dyadic analysis of dual-earner couples

Research on the work–family interface has not consistently addressed how the positive and negative features of work–family dynamics relate to the experience of parenting, and still fewer studies have explored these interrelationships using dyads. This investigation addressed this gap by examining the extent to which mothers’ and fathers’ reports of work–family conflict and enrichment in?uenced their own and their spouse’s parenting experiences. Each member of 346 dual-earner couples in Portugal completed measures of work–family conflict (WFC) and work–family enrichment (WFE), along with measures of parenting attitudes and competencies. Dyadic analysis revealed that WFC and WFE affected the quality of parenting attitudes and competencies differently in men and women. Also, a differential pattern of crossover effects between partners was found, particularly with respect to the effect of mothers’ work–family dynamics on fathers’ parenting experience. For women, while only one significant partner effect was observed (from fathers’ WFC to mothers’ increased relational frustration), four partner effects were found in men’s parenting experience (from mothers’ WFC to fathers’ increased relational frustration, reduced sense of competence and reduced attachment; and from mothers’ WFE to fathers’ increased involvement). Further implications of these findings for advancing understanding of the impact of work–family dynamics on intrafamily relationships are discussed.     

Delistings and the costs of governance: a study of European stock exchanges 1996–2004

In recent years there has been a dramatic increase in delistings from stock exchanges in the US and Europe, and this trend has been partly attributed to increasing administrative costs in listed companies. Has corporate governance regulation gone too far? We examine delistings from European stock exchanges 1996–2004 and find that standard corporate governance regulation—like investor protection and corporate governance codes—is associated with more delistings and in particularly going private transactions. In contrast, the tendency to go private is found to be lower, when the quality of overall governance is high. The results continue to hold when we take into consideration that governance policy may be endogenous.     

The effects of international diversification on the link between product diversification and performance in a boom and bust cycle: Evidence from Spanish firms (1994–2014)

This study examines the individual effects of product diversification on performance and the moderating effects of international diversification on the product diversification–performance link in the context of a boom and bust cycle. Most prior research on firm strategies largely neglect the business cycle. We use data on a large sample of Spanish manufacturing firms from 1994 to 2014. In this period, the Spanish economy experienced a boom period (1994–2008) and a bust period involving a severe economic crisis (2009–2014). Our study highlights the important role of each stage of the economic cycle. Specifically, with respect to product diversification, our findings show that in a boom, moderate diversifiers obtain better profitability levels than their highly diverse or limited diversification counterparts do. In contrast, during an economic downturn, moderate and high diversifiers can be equally effective up to some point of optimization. Our findings also reveal a negative and significant effect of internationalization on profitability, independent of the stage of the economic cycle. Product and international diversification are complementary strategies during a period of economic growth when firms opt for moderate levels of product diversification. Meanwhile, when firms choose high levels of product diversification, both types of strategies are complementary during the boom cycle, but substitutive during the bust cycle.