Motivating Auto Safety Belt Wearing in Industrial Settings:

Employees at an industrial plant (n = 141) participated in 40-minute safety belt "awareness sessions," which for some groups included opportunities to sign buckle up pledge cards. The duration of the pledge period was one week, one month, or three months for different groups of approximately 35 employees each. The awareness sessions, alone or with pledge cards, yielded a three-fold increase in safety belt use (from approximately 20% to 60%), which was sustained over the 13 weeks of post-session observation. While most employees signed pledge cards regardless of the pledge duration, pledging did not produce greater increases in safetey belt use than the awareness sessions without pledge cards. Further, pledge duration had no differential effect on likelihood of signing, or subsequent compliance. The usual white/blue-collar difference was found, with white-collar employees showing higher rates of safety belt use throughout the study. The results suggest strongly that an "intrinsic control" strategy of raising awareness and increasing personal commitment to buckle up can substantially increase safety belt use. The application of this approach as a cost-effective component of an overall program to increase safety belt use is discussed.     

Motivating Operations in the Journal of Organizational Behavior Management: Review and Discussion of Relevant Articles

Every article published in the Journal of Organizational Behavior Management from 1982 through 2012 that contained the term motivating operation (or a related term) was examined. Seventy-six articles used a relevant term. Authors used the term in attempts to categorize and explain the behavioral effects of many aspects of interventions (e.g., rules, feedback, goal-setting), everyday occurrences in organizations (e.g., nicotine deprivation, top management support), and characteristics of behaving individuals (e.g., optimism, personality state), which on the one hand suggests that the motivating operation concept has been of value in organizational behavior management research as published in the journal. On the other hand, none of the articles demonstrated the successful use of a motivating operation as the term was initially defined, which suggests that the MO concept has been substantially expanded or widely misused by authors of the evaluated articles.     

Service diversification and growth of professional service firms

This study investigates the impact of service diversification on the rate and mode of firm growth in professional service firms (PSFs). Drawing on the extant PSF literature, we identify differing views regarding the growth impact of service diversification. Specifically, some scholars suggest that the external client benefits associated with service diversification should allow PSFs to expand revenues at a rapid pace and pursue less merger and acquisition activity, whereas others imply that increased diversification can cause internal challenges with respect to learning costs, coordination and innovation that can limit the rate of revenue growth and encourage more mergers and acquisitions. We test these competing views using longitudinal data on 137 accounting firms and cross-sectional data on 125 law firms and find that service diversification is negatively associated with the rate of firm revenue growth and positively associated with the use of mergers and acquisitions.     

制造企业服务业务扩展及其认知因素研究

制造企业的竞争越来越激烈,几乎所有的企业都要面对快速反应多变市场和应对价格压力的要求,面对越来越小的产品利润空间和越来越复杂的客户需求,本文从对工业服务管理文献分析和制造企业的调查研究入手,揭示了制造企业从纯粹的产品生产者向客户支持方案提供者发展的转移趋势.通过对瑞士和德国30多家机器和设备制造企业进行的调查研究,说明了服务业务对制造企业在开发财务、营销和战略机会上的重要作用,并对转移过程中服务业务的扩展过程进行了总结.结合具体企业实践,本文对制约制造企业扩展服务业务中在管理动机上的认知因素进行了分析和研究.结合中国加入WTO后,中国制造企业将全面融入国际竞争的背景,本文期望对中国制造企业的发展和竞争地位的提高提供理论和实践上的指导.     

Organizational climate and burnout in a New Zealand social service agency

Abstract

A two-phase study was conducted on the relationship between organizational climate variables and burnout among personnel in a multifunction community service agency. Initial interviews with a small pilot sample identified major sources of stress, which were then incorporated into a second-phase questionnaire to all staff. Multiple regression analyses illustrated that perceived interactions between head office administrators and sections of the agency contributed significantly to emotional exhaustion, whereas perceptions of within-section interactions and involvement in decision-making had a positive impact on personal accomplishment. Perceived communication levels, however, were negatively related to personal accomplishment. The findings suggest the importance of organizational variables and highlight strategies for burnout reduction and effective stress management in human service organizations.     

Organizational climate and burnout in a New Zealand social service agency

A two-phase study was conducted on the relationship between organizational climate variables and burnout among personnel in a multifunction community service agency. Initial interviews with a small pilot sample identified major sources of stress, which were then incorporated into a second-phase questionnaire to all staff. Multiple regression analyses illustrated that perceived interactions between head office administrators and sections of the agency contributed significantly to emotional exhaustion, whereas perceptions of within-section interactions and involvement in decision-making had a positive impact on personal accomplishment. Perceived communication levels, however, were negatively related to personal accomplishment. The findings suggest the importance of organizational variables and highlight strategies for burnout reduction and effective stress management in human service organizations.     

Intrinsic motivation: the case for healthcare systems in Malaysia and globally

The intrinsic motivational aspects that improve the psychological well-being of health practitioners have been usurped by an insulated reliance on financial incentives and other external factors. This paper examines issues pertinent to the motivation of doctors in the healthcare system in Malaysia. The article also attempts to identify problem areas that could benefit from interventions focusing on intrinsic motivation. Financial incentives and the deterioration in intrinsic motivation levels partly influence the exodus of healthcare workers from public healthcare organizations to private practice. A multidimensional approach is required to improve intrinsic motivation amongst healthcare workers. Leadership strength, organizational citizenship, modification of job design, career management, and a democratized work environment are seen as crucial factors to remedy work morale in healthcare systems. A prospective conceptual framework described in this article could serve as the foundation to analyse motivational outcomes through research in the future.     

生产性企业组织学习最优控制模型及其理论分析

运用最优控制理论研究生产性企业组织学习活动的动态最优决策问题.以企业的概念性学习投资率和操作性学习投资率为决策变量,累积知识量、生产率、单位成本和废品率等为状态变量,计划期内的总利润为指标函数,建立了一个最优控制模型,其特点在于规范地描绘概念性学习和操作性学习对企业累积知识量、生产率、单位成本、质量以及企业利润的动态影响.根据生产性企业组织学习和生产经营的实际情况,提出了一些定量化表达的假设和定义.在假设和定义的基础上利用最大值原理分析了所建立的模型,获得了关于动态最优概念性学习投资策略和操作性学习投资策略性质的一些结论,将这些结论与实际问题相结合,指出了在生产性企业组织学习实践上的含义.     

Performance measurement system contingency factors: a cross analysis of Italian and Indian SMEs

Recent studies have highlighted the presence of a strong relationship between performance measurement systems (PMSs) and corporate governance structures in European firms. Taking into account the growing economic relevance of developing countries, we investigated the role of corporate governance structure as a PMS contingency factor in Italian and Indian SMEs using a multiple case-study approach. The results show that the first development of a PMS was determined by two different factors; in Italian SMEs, the changes in the corporate governance structure promoted the implementation of an advanced PMS, while in Indian SMEs, environmental changes pushed the development of the PMS without affecting any modification in the corporate governance structure. Moreover, after the adoption of an advanced (or almost advanced) performance management system, relevant environmental changes or the positive impacts of the PMS use, were enough to promote further development of the system in both Italian and Indian SMEs, without any change in the corporate governance structure.     

Collective voice mechanisms,HRM practices and organizational performance in Italian manufacturing firms

The literature on employee voice has grown enormously over the past decades. However, the relationships between different employee voice mechanisms and organizational performance are far from being fully understood, and the existing research shows mixed evidence. Moreover, the HRM literature tends to concentrate on individual voice mechanisms (e.g. employee involvement) and to underestimate the role that collective voice may have in the HRM performance relationship. This paper aims to analyze how collective employee voice mechanisms (i.e. union voice and team voice) affect organizational productivity and how these relationships vary when voice mechanisms are adopted in combination with other HRM practices (i.e. variable pay, training, performance appraisals and multitasking). The analysis of a sample of 223 Italian manufacturing firms matched with an external database (AIDA) containing balance sheet information found that union voice is positively related to labor productivity, while team voice does not show any significant relationship with labor productivity. Moreover, both union and team voice have important moderation effects in the HRM-performance relationship. Union voice moderates positively the relationship between variable pay and performance and negatively the relationship between training and performance. Team voice positively moderates the relationship between training and performance. The implications of these findings are discussed.     

Identity and Identification in Industrial Districts

The aim of this article is to extend theconcept of identity and identification to thestudy of industrial districts. The theoreticalmodel presented explains how identity andidentification occur within localizedproduction networks and examines how theprocess of identification affects theindustrial districts' performance andcompetitiveness. The study adopts a multi-disciplinary approachwhich integrates the traditional frameworkrooted in the fields of regional studies,governance structures, and management theorywith some theoretical contributions developedin the field of social psychology.The concept of district identity is proposed asthe missing link between the traditionalmacro-perspective based on shared culture,history, and values and a micro-foundedapproach to the study of industrial districts.It is stated that, through the process ofidentification, district identity explains atthe actor level the adoption of distinctivebehaviors, such as commitment, trust, andcooperation, which represent the ultimatesource of competitive advantage of thedistrict model.     

人文视野下的中西方管理思想比较

在承认管理理论具有超越地域文化的普适性基础上,以中西方管理思想的比较为逻辑起点,通过比较中西方在管理视角、管理基点、管理方法、管理行为和管理原则等方面存在诸多的差异,力图为管理理论在中国的学科建设中建立不同于西方的测量维度,提供可资观察和应用的理论工具。     

供应链整合动力、整合能力与权威分布:基于联泰制衣的案例研究

基于对联泰制衣公司四年连续跟踪调查,论文介绍了一个OEM企业的供应链管理案例。通过对联泰制衣公司供应链整合实践的探索性分析,得到企业参与供应链整合的动力、能力以及供应链权威分布之间的互动关系,形成了一个非强势企业供应链整合动态演化的理论模型。案例研究表明:非强势企业可以选择适当的切入点,采取合理措施,在供应链整合过程中逐步增强话语权,在供应链竞争力提升的同时增强自身的供应链地位,形成一个良性的循环。     

社会资本、组织学习与组织创新的关系研究

近年来,学者对社会资本是否以及如何提升企业的竞争力问题进行了大量的研究,但社会资本对组织学习以及组织创新的影响却鲜有学者关注.本文以我国珠三角地区企业为调查对象,对社会资本、组织学习与组织创新之间的关系进行实证研究.结果表明,组织的内部社会资本对组织学习有显著的直接影响,外部社会对技术创新也有显著的直接影响.组织学习对组织技术创新和管理创新都有显著的直接影响.而且技术创新对管理创新也有直接的正向影响,本文的结果进一步拓展了组织学习与组织创新的相关理论,对企业知识管理与创新管理实践也有重要的指导意义.     

Managerial and leadership effectiveness as perceived by managers and non-managerial employees in Mexico

Using the critical incident (CI) technique, concrete examples of effective and ineffective managerial behaviour (CIs) were collected from managers and non-managerial employees within private and public sector organizations situated in the north and southeast regions of Mexico. The CIs were content analysed using open, axial and selective coding to identify a smaller number of thematic categories. A total of 38 ‘manager’ and 35 ‘non-managerial employee’ behavioural categories were identified respectively, of which 82.19% (n = 60) were found to be either convergent or polar opposite in meaning. The findings suggest that what behaviourally differentiates effective managers from ineffective managers is perceived, described and defined by Mexican managers and non-managerial employees in much the same way. The study provides new insights on the issue of perceived managerial and leadership effectiveness in Mexico and is a rare example of indigenous managerial behaviour research in a non-Anglo country.     

组织合法性理论视角下的社会和环境披露研究评述

以SSCI、EBSCO和Emerald数据库中检索到的75篇英文文献为样本,基于组织合法性理论视角,从社会和环境披露动机、策略、影响因素和绩效等方面进行梳理分析,概括现有社会和环境披露研究的特征。然后,在此基础上提出了若干建议与展望,以期为国内未来研究提供借鉴。     

Understanding knowledge transfer in M&As: An integration of resource orchestration and social capital theories and evidence from UK acquiring firms

Whileknowledge transfer is one of the key components in determining Mergers and Acquisitions (M&A) success, the current M&A literature has produced inconsistent findings regarding its antecedents and consequences. To address this research gap, this study explores the roles of functional integration and shared goals in facilitating knowledge transfer, which will in turn determine M&A success. To provide a more nuanced understanding of knowledge transfer, this study examines bilateral knowledge flows (e.g., knowledge transfer to a target firm from the UK acquiring firm and knowledge transfer from a target firm to the UK acquiring firm). Our research framework is built upon two different theoretical perspectives, namely resource orchestration and social capital theories. Our propositions were tested empirically across a sample of 131 UK cross-border M&A firms. Our results reveal that the affirmative roles of functional integration and shared goals in increasing knowledge transfer both to and from a target firm are confirmed and that knowledge transfer to the target firm is deemed decisive for M&A success. Based on the findings, we discuss theoretical and practical implications, followed by limitations and future study consideration.     

Influences of individual-related factors and job satisfaction on workplace deviant behaviour among support personnel in Malaysian public service organizations

Workplace deviance has become pervasive in most organizations today. This cross-sectional study examines the influences of individual-related factors and job satisfaction on workplace deviance behaviour among 429 support personnel in Malaysian public service organizations. Samples were randomly selected using multi-stage cluster sampling. The findings of the study indicated that agreeableness, negative affectivity, conscientiousness, emotional intelligence and job satisfaction predicted the organizational deviant behaviour. The same variables, except for emotional intelligence, also correlated to interpersonal deviant behaviour. Implications and suggestion for future research are discussed.     

Perceived managerial and leadership effectiveness in a non-profit organization: an exploratory and cross-sector comparative study

This paper presents the results of an ‘HRD professional partnership’ study of perceived managerial and leadership effectiveness carried out within a UK third sector (non-profit) organization. Using the critical incident technique, concrete examples [critical incidents (CIs) ] of observed effective and least effective/ineffective managerial behaviour were collected from a purposive sample of senior and middle-level managers of the collaborating registered charity. The CIs were content analysed to identify themes and analytical categories. Behavioural statements were then devised to reflect the constituent CIs of each category. The paper also reports the results of a subsequent cross-sector comparative analysis that explored the similarities and differences between the identified behavioural statements and the results of equivalent studies in the UK public and private sector organizations. The findings challenge the widely held image that managers need to adopt different managerial behaviours to be effective in non-profit organizations because of inherent differences between the sectors. How the resultshave been used by the collaborating organization is outlined. Finally, thelimitations, implications for practice and research recommendations are discussed.     

Learning organization and development of woman managers in Pakistan

Women's participation in economic activities in general and at managerial status in particular is insignificant in Pakistan. Furthermore, the opportunities for professional development of women managers are meagre because of multiple socio-cultural limitations. This paper attempts to draw a profile of female managers focusing, inter alia, on the trend and structure of women's human resource, ratio of employment, work environment and scope of development, efficiency at work, satisfaction level, professional commitment and forces inhibiting women access to jobs under the learning organization perspectives. It also exhibits issues bearing policy implications in regard to the development of women as managers and also as human resource.