MUNICIPAL GOVERNMENT APPROACHES TO SERVICE DELIVERY: AN ANALYSIS FROM A TRANSACTIONS COST PERSPECTIVE

Municipal governments are less likely to contract out for service delivery if citizen preferences for the service are heterogeneous. This conclusion is based on an analysis that extends to the public sector the empirical industrial organization literature on transaction costs and the "make or buy" decision faced by private firms. Service delivery practices for sixty-three municipal services are examined. The findings are consistent with the proposition that the cost for writing and monitoring contracts may be an important consideration in municipal service delivery approach and that bureaucratic supply may not be as inefficient as some previous studies indicate.     

Foreign Aid Transaction Costs: What Are They and When Are They Minimised?

‘Transaction costs’ are commonly referred to in the recent literature on aid effectiveness. Aid transaction costs, however, have been neither consistently defined nor measured. This article defines aid transaction costs as all the economic costs associated with aid management that add no value to aid delivery. This enables the ‘net’ transaction costs that should be minimised to be identified. An analytical framework is then developed for assessing these costs. This allows the effectiveness of different aid modalities to be compared, according to the characteristics of the aid transaction. The article shows that the choice of aid modality should depend on these characteristics and, therefore, that the minimisation of transaction costs should not be an end in itself.     

Using rapid city surveys to inform municipal social policy—an application in Cali, Colombia

Many developing countries assign local governments increasing responsibilities in fighting poverty. This requires local social policy to go beyond the execution of centrally designed and funded education and health programs. Hence, local governments and their partners have both an opportunity and a need to analyze key local bottlenecks for poverty reduction and social development. Drawing on an example from Cali, Colombia, this paper describes a tool for such policy formulation at the local level, a rapid city household survey. Although the survey uses pre-coded and closed ended questions, it is contextual in the sense that it is tailor-made to social and economic conditions in Cali. The survey places particular emphasis on collecting both key quantitative information, like household welfare and service access, as well as qualitative information, such as service evaluations and population priorities. Combining the quantitative and qualitative data allows, e.g., to map population budget priorities or service satisfaction levels by welfare group. With costs of the survey moderate and turnover time short, rapid city household surveys could provide an important tool for the development of local social policies.     

INSTITUTIONS, TRANSACTION COSTS AND ECONOMIC GROWTH

This essay develops a theoretical framework which explores the historical obstacles to economic growth. These obstacles are examined in the context of the political/economic institutional framework of economies in history and consequent transaction costs that determine economic performance and growth. The essay concludes with specific suggestions for the study of economic growth.     

The double-edged sword of social service contracting: public accountability versus nonprofit autonomy

The increased role of government contracts in the funding of nonprofits has heightened tensions as governments seek accountability and nonprofits seek to preserve autonomy. Considering both sides of the contract market this article suggests that the threat of government funding is exaggerated. Nonprofits are attractive contractor options because of their experience and trustworthiness. Governments should recognize that excessive intrusions limit the advantages of the nonprofit sector. At the same time, nonprofits should be conscious of the implications of public funding, just as they must be of other sources of funding.     

A Question of Genesis: An Analysis of the Determinants of Public Authorities

One of the central questions in the study of special purposegovernments is how to explain their proliferation over the pastfifty years. Of particular concern to scholars has been therise of a hidden government that is not highly accountable throughregular democratic processes. This article looks specificallyat one form of special purpose government, known as a "publicauthority," and amends the conventional explanation that localgovernments principally create public authorities to addresspublic finance concerns. First, I argue that full "service publicauthorities," which administer and make policy about a particularservice arena, raise different concerns about democratic accountabilityfrom a "conduit authority" and are a nonparsimonious solutionto a public finance problem. Second, drawing on an archivalsurvey of the institutional choices of county governments indealing with solid waste policymaking in New York State, I findthat while public finance is a driver in the choice to createa service public authority, equally, if not more important,are the needs of local government to resolve a policy problemin a politically competitive environment.     

美国政府救助无家可归儿童的机构、职能及运作分析

美国作为联邦制国家,其联邦、州及地方各级政府的权力分配是影响公共救助事业的关键因素。在无家可归儿童救助领域,美国各级政府建立起权责明确的职能部门,并通过项目管理的模式,形成了联邦政府主导、州与地方政府协调管理、非营利组织具体执行的分工协作式的无家可归儿童救助系统。美国政府在无家可归儿童救助事务方面的机构设置、项目运作、成效评估等几方面的经验值得我国在建设流浪儿童救助体系时学习借鉴。     

FISCAL RULES AND GOVERNMENT BORROWING COSTS: INTERNATIONAL EVIDENCE

We find that the adoption of numerical fiscal rules reduces government borrowing costs in a sample of 101 advanced and developing countries for 1985–2010. We apply a variety of propensity score matching methods to address the self‐selection problem of policy adoption and find strong evidence that fiscal rules have large and significant treatment effects on lowering government borrowing costs in both international and domestic financial markets. The results are robust to changes in country sample and alternative estimation methodology, and are consistent with fiscal rules helping to build policy credibility by reducing the probability of default and the “risk premium” on government debt that compensates lenders for this possibility. (JEL E43, G12, H60)     

The potential for international and transnational public service advertising in public spaces in American and Chinese global cities: Conclusions from a 2010 survey of advertisements in subways in Beijing,New York,Shanghai and Washington,DC

Can we construct transnational or international public service advertising to counterbalance the proliferation of transnational commercial advertising? As an important first step in exploring the possibility of such an application of shared media public diplomacy among nations, this paper describes a complete survey of commercial and public service advertisements collected from the public spaces of subway systems in American and Chinese cities in 2010 – New York, Washington, DC, Shanghai and Beijing – to reveal the range of themes of commercial and public service ads in these spaces. The study reveals first that analogous commercial and public service ads are ubiquitous in the public spaces of both Chinese and American cities. Second, many of the themes that might appear in international or transnational public service ads are already being portrayed in ads created by local or national governments or NGOs, although these themes are portrayed in ads created by different sets of actors in China and in the US: government actors and a few international NGOs in Chinese cities, and governments, corporations and non-profit organizations in the case of American cities. Finally, the survey reveals that in all four cities there are many commercial advertisements that appeal to the identity of a transnational consumer, but that there are almost no public service ads that appeal to the identity of a transnational citizen: merely local or national ones who can solve such public problems as global warming, education, and health issues.     

The Americans with Disabilities Act: Costly Mandates or Civil Rights?

Some persons in the US view the Americans with Disabilities Act (ADA) as a civil rights act. Others view it as an intrusive and costly mandate imposed upon the state and local governments by the federal government. In an attempt to resolve the issue, the question of costs versus civil rights in the ADA is reviewed. The argument that the ADA is intrusive and costly is analyzed showing that it fails in terms of logic and fiscal impact. A conclusion about costs and civil rights is offered.     

Adoption: A Path to a New Family

The article traces the past, present and future role of the Federal Government and other actors in the human service systems community in the development of social service systems. It presents the roles of the Federal government, business, professional organizations, State and local governments and the "information entrepeneur" in advancing the state-of-the-art in social service systems applications. Although the Federal government will continue to act as a catalyst for systems development, the "information entrepeneur" and other actors in the human service community will play greater roles.     

WAGES,RENTS, AND HETEROGENEOUS MOVING COSTS

The model of compensating differentials in regional labor and land markets was formalized by Roback (1982) . The model interprets regional differences in constant quality wages and rents as compensating firms and residents for inter‐regional differences in amenities. This paper extends the Roback model to allow for moving costs which vary among a city's residents and businesses. This modification of the model generates new interpretations of regional differences in rents and wages. The theoretical results suggest that the interpretation of inter‐city rent and wage differentials as compensating is misguided, that such differentials are inappropriate as weights in Quality of Life (QOL) comparisons, and stresses the importance of local housing market parameters in the determination of these differentials. The importance of amenities is retained, but housing supply becomes the main other determinant of regional rents. Housing supply was ignored in the literature following on Roback's initial insight. We show that interactions between amenities and housing supply will bias QOL rankings. Finally, we support the empirical importance of heterogeneous moving costs by demonstrating the effects of exogenous supply constraints on local housing prices. (JEL R31)     

Agricultural policy and the organization of production in Sub-Saharan Africa

In spite of differences in development ideology between African countries, there is much similarity in their agricultural development policies, with output growth through increasing commercialization as the main policy objective. The common policy characteristics are identified and their effects on commercialization and organization of production are analyzed in order of the intensity of government intervention. This implies attention for respectively agro-industrial complexes, private estates, commercial peasant farms, various types of schemes, collective production units, and state farms. Although intensification of government intervention usually leads to higher costs and lower levels of production and productivity, the solution to Africa's present agricultural crisis is not so much the choice of one specific type of production unit, but rather the improvement of the general production environment as reflected in adequate producer price levels, reinvestment of creamed-off surpluses and an effective service apparatus, with the benefits of growth distributed over wide segments of the rural population.     

Civil society,social accountability and service delivery in Zimbabwe

Post‐2000, the deterioration of Zimbabwe's socioeconomic and political conditions is widely acknowledged as phenomenal and unprecedented. Consequently, government and local authorities are struggling to provide basic services. At the same time, civil society initiatives are promoting transparency and accountability in service delivery. The article explains how civil society coalitions and citizens are promoting and demanding accountability in the delivery of public services by local authorities. In particular, it focuses on four critical issues; namely local authority–citizen engagement, social accountability focus areas, social accountability tools and emerging social accountability issues. The article concludes that civil society‐led social accountability initiatives are effective under conditions of civil society capacity, institutionalization of social accountability by local authorities, and negotiating local political dynamics.     

Redistributive Policy and Devolution: Is State Administration a Road Block (Grant) to Equitable Access to Federal Funds?

Over the last several decades, block grants have been a keyinstrument by which policy authority is devolved from federalto state governments. Whether the block grant approach producesmore effective redistributive policy management (on equity orefficiency grounds) is an open and central question. We focuson the equity dimension by positing an explanatory frameworkthat links access to federal block grant funding to the transactioncosts associated with intergovernmental grant contracting. Weargue that grant access is a function of both state-level institutionalchoices and the administrative capacity of local governments—whichcombine to influence the salient transaction costs associatedwith grant contracting. We apply our theoretic framework tothe non-entitlement portion of the Community Development BlockGrant (CDBG) program and analyze granting data across distinctinstitutional settings. We find that local administrative capacityis a key to access, indicating that some localities most inneed are least equipped to capture grants, which raises equityconcerns. However, the specific way in which states structurearenas of grant competition can make access more equitable.In short, we show that state-level institutional arrangementscritically affect access to federal block grant funds when thosefunds are allocated through competitive grant contracting tolocal governments.     

Diversifying revenue sources in Canada: Are women's voluntary organizations different?

Government policies in Canada have taken a hard right turn, and tax cuts now have priority over investing in social programming. Both federal and provincial governments have been withdrawing from direct service provision, with the expectation that the voluntary sector will fill the gap. At the same time, traditional government support for the voluntary sector has declined, which limits the ability of organizations to meet their current service demands. Using a sample of 645 organizations from across Canada, this article explores the use of revenue diversification as a response to policy changes. The findings indicate that the factors related to voluntary organizations' in Canada embracing revenue diversification to support program delivery differ for organizations run by women and nongendered organizations.     

Official conceptualizations of person-centered care: Which person counts?

Numerous studies have indicated that a “psycho-social” person-centered care approach, involving the delivery of a compassionate, respectful model of care, leads to a high quality of life, particularly for older people living in residential care. This has prompted policy-makers to endorse this approach. Yet, some commentators have argued that the model of person-centered care in official government policies equates to a “consumer-based” rather than a psycho-social approach, as it focuses solely on offering service-users more choice and on promoting independence. However, as such arguments are made in the absence of any empirical analysis, it is unclear both whether such a distinction exists in practice, and, if so, how this alternative model developed. This study explores the development of minimum standards for residential care settings for older people in Ireland in order to address this gap in our understanding of person-centered care. Findings confirm that a consumer-driven model of person-centered care underpins the Irish Standards; residential care is portrayed as a hotel-like service and residents as discerning consumers, which may be unsuitable for older people in residential care with limited capacity to make key choices. Analysis indicates that this model can be seen both as an extension of consumer-driven policies endorsed by many neo-liberal governments, and also of policy-makers' fears of losing their autonomy when they reach the “Fourth Age”. This study is particularly illuminating, given the similarities between the Irish care system with England, Scotland, Wales, Northern Ireland and Australia.     

建设服务型政府,实现公共服务提供主体多元化

服务型政府将满足公民需求作为最高工作目标,不仅要求强化社会管理和公共服务职能,更需要通过体制机制创新来促进公共服务的有效供给。其中,公共服务的供给机制有效与否是政府不同层级和不同部门都要面对的普遍性问题。针对公共服务的混合性和复杂性,以及我国在公共服务提供方面的问题,参考发达国家的政府改革经验,我国应培育多元化的公共服务供给主体,通过将分散、异质性的服务需求与非规模化的服务供给对接来间接满足服务需求。多元化供给机制有利于发挥行政机制、市场机制和社会机制的各自优势,并实现三者的有机结合,从而有利于整合各种社会资源,满足公民的异质性公共服务需求。     

Beyond transaction markets,toward relationship marketing in the human firm: A socio-economic model

Relationship marketing involving a long-term, symbiotic, learning partnership between buyer and seller is an important new development that is dramatically different from transaction oriented marketing in which the aim of the seller is simply to close a specific sale. The socio-economic model developed in this paper explains the firm's choice of marketing orientation, i.e., where the firm will locate on the spectrum from transaction orientation to relationship marketing orientation. This choice is determined by 1) the economic incentives from markets it participates in, 2) the customer's orientation, 3) the internal organizational capabilities of the seller, 4) the “macro” societal influence, 5) the “micro” social influences of extra firm institutions and infrastructures, 6) special product related factors, and 7) the technological opportunities available to the seller. There is good reason to believe that businesses fail to invest sufficiently in their buyer-seller relationships. Therefore, society would gain if governments were to foster the development of relationship marketing.