Telephone Troubles: Interactional Breakdown and its Management by Stutterers and Their Listeners*

While both face-to-face and telephone interaction involve problems of management for stutterers and their listeners, the absence of visual cues in telephone talk poses special problems which can lead to interactional breakdown. These problems are accentuated by factors such as an individual's pattern of stuttering and adaptations to stuttering, the awareness context in which interaction takes place, and the nature of the relationship between the speakers. The author's sociological perspective goes beyond the clinical perspective of speech pathology in helping to understand the interactional and identity troubles of stutterers. His analysis also shows how both stutterers' breaches of conversational norms and the practices used to remedy these breaches illuminate taken-for-granted expectations in telephone interaction.     

Requests, Blocking Moves, and Rational (Inter)action in Survey Introductions

We draw on conversation analytic methods and research to explicate the interactional phenomenon of requesting in general and the specific case of requesting participation in survey interviews. Recent work on survey participation has given much attention to leverage-saliency theory, but has not engaged how the key concepts of this theory are exhibited in the actual unfolding interaction of interviewers and potential respondents. We do so using digitally recorded and transcribed calls to recruit participation in the 2004 Wisconsin Longitudinal Study. We describe how potential respondents present interactional environments that are relatively discouraging or encouraging, and how, in response, interviewers may be relatively cautious or presumptive in their requesting actions. We consider how the ability of interviewers to tailor their behavior to their interactional environment can affect whether the introduction reaches the point at which a request to participate is made, the form that this request takes, and the sample person's response. Our analysis contributes to understanding how we might use insights from the analysis of interaction to increase cooperation with requests to participate in surveys.     

Spatiotemporal Regularity and Interevent Contingencies as Information for Infants' Visual Expectations

This study examined infants' use of picture‐location contingencies and spatiotemporal regularity in forming visual expectations. Ninety‐six 3‐month‐olds watched an event sequence in which pictures appeared at 3 locations, either in regular left‐center‐right alternation or in a random center‐side pattern. For half of the infants, the content of the central picture was predictive of the location of the upcoming peripheral event. Analyses of anticipations and interpicture fixation shifts revealed that both spatiotemporal regularity and consistent interevent contingencies fostered increased anticipation of peripheral pictures. The type of spatiotemporal sequence that infants observed also differentially biased their responses to test trials that followed the picture sequence: Infants who experienced regular alternation sequences continued the side‐to‐side pattern during the 2‐choice test trials, whereas infants who experienced irregular sequences looked back to the location of the previous picture. Stable interevent contingencies, in contrast, did not bias infants' responses toward the contingent side during the choice test trials.     

Maintaining mastery despite age related losses. The resilience narratives of two older women in need of long-term community care

The aim of this article is to examine how older people mobilise sources of strength, often denoted under the concept of resilience, to maintain mastery over their lives in the context of significant threats to their function. Departing from a relational approach to resilience, we focus on how they cooperate and interact with significant others to achieve their personal goals. This is illustrated by the narratives of two older women. The concept of resilience helps us to reflect on their stories and to gain an in-depth understanding of the mediating sources of strength older people rely on when encountering the losses associated with old age. The narratives of the women show that what on the surface appears to be a similar burden to a life or function, turned out to be interpreted and responded to in a different way. Maintaining mastery in old age is a symbolic and interactional process, and a shared responsibility for older persons and their social environment. Important mediating sources of strength that turn out to influence positively one's sense of mastery include a positive perception of one's situation, openness about one's vulnerability and responsiveness to help. In order to promote older people's sense of mastery, significant others need to approach them in a positive way, by being aware of the way support is offered, by believing in their potential and strength and by allowing reciprocity in the relationship. When these conditions are fulfilled, it becomes possible to enter into a constructive dialogue and recommendations can be developed – in terms of treatment – that are consistent with the older persons' values and expectations.     

A Cognitive Ecological Model of Women'S Response to Male Sexual Coercion in Dating

Summary

We offer a theoretical model that consolidates background, environmental, and intrapersonal variables related to women'S experience of sexual coercion in dating into a coherent ecological framework and present for the first time a cognitive analysis of the processes women use to formulate responses to sexual coercion. An underlying premise for this model is that a woman'S coping response to sexual coercion by an acquaintance is mediated through cognitive processing of background and situational influences. Because women encounter this form of sexual coercion in the context of relationships and situations that they presume will follow normative expectations (e.g., about making friends, socializing and dating), it is essential to consider normative processes of learning, cognitive mediation, and coping guiding their efforts to interpret and respond to this form of personal threat. Although acts of coercion unquestionably remain the responsibility of the perpetrator, a more complete understanding of the multilevel factors shaping women'S perception of and response to threats can strengthen future inquiry and prevention efforts.     

Fathering Involvement to Engagement: A Phenomenological Qualitative Roadmap

This phenomenological research examines the narratives of fathers and mothers about the lived experience of “fathering” to find themes to form dimensions of measuring father engagement. Qualitative responses from a mixed method cross-sectional sample of 191 father and mother participants were analyzed for phenomenological themes related to the lived experience of the fathering experience. Mothers (n?=?24) and fathers (n?=?34) provided narratives related to fathering roles and expectations, including enjoyment, fulfillment and gratitude, a relational and environmental context, the value of fathering, fathering involvement and activities, and emotional bonds and attachment. Themes from these narratives included both cognitive and affective dimensions of father involvement experience. The essence of this experience presents the intersection between the value of involvement within a contextual environment, attachment and the fulfillment and joy of the experience of parenting. Measures of attachment as well as fulfillment in parenting are necessary for future direction of research evaluation.     

Moral Reasoning in Interactional Context: Strategic Uses of Care and Justice Arguments in Mediation Hearings*

Previous studies of moral reasoning have treated moral reasoning as a product of the individual. This article extends the study of moral reasoning by analyzing its use in strategic interaction. I analyze how participants in a naturally occurring situation of conflict use moral arguments strategically and negotiate over the types of arguments that are acceptable. Gilligan's Care and Justice modes of moral reasoning are identified in participants' justifications for positions taken in nine videotaped mediation hearings. I found that participants may use both modes of reasoning during the course of a hearing, and that the type of moral argument used is often a response to the actions of other participants. Strategic uses of moral arguments included shifting mode to challenge or support another's position, bridging a difference in mode between two disputants, and shifting mode to refocus the topic. Because of their institutional and interactional roles in the hearings, mediators play a major role in negotiations over mode of moral reasoning.     

Bachelorhood and Late Marriage: An Interactionist Interpretation*

This paper summarizes an exploratory investigation of the interactional careers of forty bachelors (men who had reached the age of 35 without marrying), twenty of whom later married. Depth interviewing was used to collect life history data establishing major career lines of specific heterosexual dyads as well as developments in preceding and paralleling universes of interaction. The findings support the contention that continuing social pressures rather than personal abnormalities of individual bachelors ultimately determine marital careers in that bachelorhood and late marriage are interactional products stemming from differential socialization and situational contingencies.     

Negotiating Illness in Medical Interactions: Narrative Styles of two Children with Leukaemia

The illness narratives presented in this paper were video‐recorded as part of child patient–staff interaction, during more than a year of ethnographic fieldwork at a paediatric oncology centre. The two children tended to ‘do illness’ differently, producing different types of narrative accounts. One of them presented accounts that invoked ‘fight’ metaphors, whereas the other one invoked patient identities. Also, the medical staff deployed different interactional strategies with different children in response to their narrative constructions of themselves and their leukaemia.     

Older Lesbians and Gays Accessing Health and Aged-Care Services

Abstract

The present paper examines older lesbian and gay people's experiences of and expectations for the delivery of health and aged-care services. In-depth narrative interviews were conducted with older gays and lesbians in the Blue Mountains, west of Sydney (NSW, Australia). Data were analysed by identifying evaluative statements within specific narratives and grouping these statements into themes. Participants reflected on the meaning of their sexual identity and how they would like it to be acknowledged when in contact with health and aged-care service providers. In addition to direct discrimination, participants reported a more indirect form of discrimination in providers’ assumption of heterosexuality among clients and their failure to provide lesbian- or gay friendly services. The findings highlight the need for health and aged-care services to better understand and acknowledge older gay and lesbian people's sexual identities to enable improved access to services in the future.     

Quirky kids: fathers’ stories of embracing diversity and dismantling expectations for normative play with their children with autism spectrum disorder

Abstract

Anchored in critical disability studies, we used a narrative methodology to study fathers’ stories of play interactions with their children with autism spectrum disorder (ASD). Three narratives convey how father–child interactions unfold and how patterns of interaction respond to, redefine and resist societal norms. Narratives of action demonstrate fathers’ responses to societal norms, while narratives of adjustment depict how fathers have redefined expectations of their children in the context of play. Narratives of acceptance demonstrate fathers’ attunement to, and acceptance of, their children’s preferred play interests and a resistance to play norms. We argue that fathers’ stories represent a step towards emancipating play for children with ASD in that fathers’ appreciation of their children’s quirky play accentuates the relational and social capabilities of children, thus countering deficit interpretations of the abilities of children with autism more broadly.     

The Perceived Body and Embodied Vision in Interaction

ABSTRACT

Naoki Ueno explored the essentially “situated,” or interactional, nature of learning, focusing on various naturally occurring settings outside of classrooms. Through a conversation analytic examination of two examples of interaction in which the body is used for demonstration, I demonstrate that specific instructional actions are also essentially interactional accomplishments. In demonstrating the correct body movement, one participant’s body becomes perceptually restructured as analogous to another’s. The restructuring of the body contingently emerges from and renews the current interactional configurations. I also argue that seeing a demonstration is not a purely optical achievement; it is a multisensory achievement.     

Transfer of Social Learning Across Contexts: Exploring Infants' Attribution of Trait‐Like Emotions to Adults

We explored whether 15‐month‐olds expect another person's emotional disposition to be stable across social situations. In three observation trials, infants watched two adults interact. Half the infants saw one of the adults (“Emoter”) respond negatively to the other adult's actions (Anger group); half saw the Emoter respond neutrally to the same actions (Neutral group). After a change in social context, infants participated in novel tasks with the (now‐neutral) Emoter. Infants in the Anger group were significantly more likely to relinquish desirable toys to the Emoter. We hypothesize that, in the initial observation trials, infants learned that the Emoter was “anger‐prone” and expected her to get angry again in a new social situation. Consequently, infants readily gave the Emoter what she wanted. These findings reveal three key features of infants' affective cognition: (1) infants track adults' emotional history across encounters; (2) infants learn from observing how people interact with others and use this to form expectations about how these people will treat them; and (3) more speculatively, infants use appeasement to cope with social threat. We hypothesize that infants form “trait‐like” attributions about people's emotional dispositions and use this to formulate adaptive responses to adults in novel social contexts.     

Imagined Futures and Communities: Older Lesbian and Gay People's Narratives on Health and Aged Care

This study examined older lesbians' and gays' experiences and expectations of Australian health and aged care service delivery. It was exploratory and comprised in-depth interviews with 14 older lesbian and gay people in the Blue Mountains, west of Sydney. Interview data were analyzed according to the principles and techniques of narrative research. This included an analysis of the socio-linguistic properties of specific narratives, as well as a wider socio-cultural analysis of the meaning expressed in these narratives. Participants conveyed different types of narratives, including narratives on specific past events, habitual narratives, and hypothetical narratives. These involved reflections on past and anticipated care in local communities, lesbian and gay communities, and friendship networks.     

Broken Interaction Rituals,Struggles for Membership,and Violence among Young Children in Two Danish Schools

Children's conflicts, understood as disagreements involving negative emotional energy, constitute a particularly intense type of social interaction. In this paper, we show that children's conflictual interactions in school differ with regard to interactional dynamics and levels of confrontational tension, which together potentially lead to violence. We discuss how these differences relate to issues of inclusion and exclusion, to levels of interactional resources, and to neighborhood differences. Our conclusions are based on analysis of fieldwork data on children aged five to eight in two Danish schools. The analysis applies Goffman's and Collins's perspectives on interaction rituals and violence and the concept of emotional capital based on Bourdieu's theory of practice.     

Inequality and the Self: Exploring Connections from an Interactionist Perspective

Symbolic interactionism provides a major contribution to understanding inequality by illuminating the various manifestations and contexts of inequality at the micro, everyday level of social life. Drawing on a spectrum of symbolic interactionist theory and research, we examine the range of symbolic and interactional manifestations of social inequality, the consequences of being the object of patterned interactional affronts, and the strategies people use to negotiate interactional stigmatization in everyday life. We argue that symbolic interaction's unique contribution to understanding inequality results from two of the perspective's central features. First, symbolic interactionism emphasizes the necessity of investigating social life in situated social interaction. Second, it highlights social actors' capacities to interpret and construct lines of action rather than respond directly to the stimuli they encounter. Symbolic interactionist research and theory thus contribute to a more complex understanding of social stratification than that provided by perspectives focused exclusively on macroscopic structural factors.     

‘Luckily it was only for 10 minutes’: Ideology,discursive positions,and language socialization in family interaction1

This paper presents a qualitative analysis of family interaction concerning two narratives told by Julie (nine years old) and Emma (11) during dinner‐table conversations in their respective homes. Based on their different notions of the institutional process of schooling, these two families interactionally and narratively shape thematically similar events in different ways. A focus on obedience, authority and issues of right and wrong provides Julie with the discursive position of a subordinate novice, whereas issues of autonomy, choice and individual responsibility enable Emma to take up the position of self‐assured expert. Both children are encouraged to reflect upon their own conduct and evaluate the implications of the choices guiding their actions. The paper demonstrates how moral order is interactionally constructed, and how language socialization processes are ideologically charged. Finally, the paper discusses the implications of such processes for children's immediate and future orientation to the institutional practices of school and society.     

Towards a Sociocultural Perspective on Identity Formation in Education

This article discusses a sociocultural approach to processes of identity that has implications for how we understand learning and identity formation in education. Focusing on the socially constructed and culturally figured nature of language, tools, and interactions in learning contexts, this approach assists in the appreciation of how students navigate through and develop an understanding of themselves in different educational contexts. To this end, reference is made to Wortham's work on interactional positioning in narratives and the work of Holland and colleagues on figured worlds. Wortham provides the tools for a systematic analysis of how individuals construct their identities by positioning themselves in discursive interaction. Holland and colleagues alert us to the cultural shaping of such positioning in cultural worlds and the artifacts mediating identity formation. To explore the potential of combining these lenses, a case study is described involving a series of interviews with medical students about their self-perceptions in two contexts of clinical training. The case study highlights how different worlds and identities are formed in these educational contexts.     

Stories of Non‐Becoming: Non‐Issues,Non‐Events and Non‐Identities in Asexual Lives

In contrast to conventional models of positively “becoming” an identity through social interaction, this article explores the inverse, negational process of “non‐becoming,” whereby actors start but do not continue along an identity career trajectory. Through cumulative attrition, interactions and encounters at key moments create an overall pattern of non‐progression. Using asexuality as an example, we identify three main trajectory stages of non‐awareness, communicative negation and non‐consolidation, each involving interactional contingencies. With a wider applicability to other repudiated identities, this model shows how even negational symbolic social objects (non‐issues, non‐events, and non‐identities) are constituted through social interaction.