Community orientation of services for persons with a psychiatric disability. Comparison between Estonia,Hungary and the Netherlands

This article explores the way mental health services and social services are orientated on assisting people with a psychiatric disability to participate in different areas of community life. A large research project about community participation in three different countries (Estonia, Hungary and the Netherlands) confirms the findings of other studies that – regardless of geographical location – people with a psychiatric disability have difficulty fulfilling social roles in the community. They are often faced with fewer opportunities than other citizens, due to their health problems, stigma, discrimination and poverty [World Health Organisation. (2011). World report on disability. Geneva: WHO]. An important objective of social work is to help people find their way in society. Surprisingly enough, in all three countries, most social workers are mainly focused on solving individual problems, and not on community participation. Shifting the focus starts by having a clear awareness of the notion of community participation. Social workers have to work both on supporting individuals to find their way in the community (individual support), and on supporting social networks in the community to accommodate persons with a disability on the basis of equal and valued citizenship (community support).     

A qualitative analysis of migrant social workers’ work experiences and perceived prejudice from an empowering acculturative integration approach

An increasing number of migrant social workers are employed in the UK social work sector. This article explores the acculturative integration experiences of a small group of migrant social workers. We critically observe that research on migrant professionals’ trajectories should adopt theories that emphasise people’s empowerment and potential for agency. We use a framework drawing on liberation psychology for analysing the autobiographical narratives of a sample of migrant social workers employed in England. Findings indicate that the participants perceived prejudice on a number of occasions and circumstances. Even though in their narrative of survival they talked about activating several psychosocial resources, they were skeptical about their professional development and dissatisfied at work. The paper discusses the emerging findings while highlighting the framework’s relevance for understanding these experiences from an empowering acculturation perspective and suggesting ways of improving migrant social workers’ acculturative integration by addressing systemic barriers.     

Bringing Technology to School: An Online Resource Guide for the School Social Worker

SUMMARY

The Internet can assist social workers and other human service professionals to obtain information that may potentially benefit both themselves and their clients. There is little doubt among those who are familiar with the Internet that this electronic medium has revolutionized the way we communicate and access knowledge. This article provides school social workers and other human service professionals with links to resources that can be incorporated into practice by offering specific Web pages related to school social work practice.     

Care workers, care drain, and care chains: reflections on care, migration, and citizenship

In this article, we discuss a case study that deals with the care chain phenomenon and focuses on the question of how Poland and the Ukraine as sending countries and Poland as a receiving country are affected and deal with female migrant domestic workers. We look at the ways in which these women organize care replacement for their families left behind and at those families’ care strategies. As public discourse in both countries is reacting to the feminization of migration in a form that specifically questions the social citizenship obligations of these women, we also look at the media portrayal of the situation of nonmigrating children. Finally, we explore how different aspects of citizenship matter in transnational care work migration movements.     

Service-user participation in developing social services: applying the experiment-driven approach

ABSTRACT

Participatory approaches are needed in Finland for service users to participate in designing and developing social services. New collaborative methods are the focus of this research, as this pilot case-study analyses the experiment-driven design approach and its consequences on service users’ agency and participation. This practitioner research belongs to the pragmatist research tradition. The data comprises transcribed focus group and individual interviews of service users and social workers in group operations in a Finnish municipal adult social service organisation. The data are evaluated by content analysis. The experiments with service prototypes allowed the service users to observe the consequences of their actions in practice. Instead of only being heard and consulted, the service users found they could influence the practice in concrete ways. The professionals and organisation shaped the service users’ participation and agency by operating as gatekeepers in sharing power. The service users reported that collaboration with professionals and participation in the group gave them a sense of renewed citizenship, improved social skills and helped to manage with personal illnesses or daily struggles. The research concludes that experimentation can provide a way to utilise experiential knowledge in developing social work collaboratively.     

Reflections on Designing and Teaching a Social Work Research Course for Distance and On-Campus Students

Social work educators are increasingly challenged to train future social workers who can both value research and believe in themselves as capable researchers. One way to achieve this is the teaching of a specific social work research course at a basic qualification level. At Otago University, such a course was introduced in late 2005, and early 2006, for both on-campus and distance (off-campus) students. This Ideas in Action piece reveals the thinking behind and strategies used to help future social workers overcome their reluctance about social work research and enable them to take practice-related research skills into their future work.     

Social work in Spain: a new social and economic reality to develop in practical academic training

This work focuses on understanding how the current Spanish economic crisis is generating changes in the social and economic reality in which social work degree students are developing their practical training and on knowing if this new reality has an impact on their training and on the vision, they can create of the profession. Using a mixed qualitative methodological approach, we aim to visualize and analyze the opinions and insights that both social work professionals and students provide. Online and face-to-face interviews were conducted with social workers working as practice tutors. Likewise, two focus groups were set up and social work degree students at the Universitat Rovira i Virgili (Spain) were also interviewed. The main results show that the new scenario creates a debate not only among professionals, but also among the students themselves. They value this stage as an opportunity to rethink their future professional practice. This article may be applicable to the European context, given that the economic crisis is affecting, to a greater or lesser extent, on the different welfare states in Europe.     

How social workers maneuver in complex and neoliberal contexts

This article examines social workers’ personal interpretations and position-taking in neoliberal and complex contexts. Personal position-taking of professionals is a powerful tool in guiding social workers’ professional activity. The aim of this research is to make these common—but often unnoticed—positions visible. The research focuses on Estonia; a country strongly embedded in neoliberal ideology, and by that significantly influenced by market-based solutions to services and individualization of social risks. Data collection and analysis have been guided by a narrative research framework. The research highlights the challenging position of social workers. Such workers experience pressures caused by double constraints—quick intervention and access to services—and finding a way out from the complex social problems of the most vulnerable individuals. However, in the Estonian case, the pressure and control from outside is perhaps more dominating because the young profession is still weak. The claims of effectivity, evidence, and solving problems hinder the creation of a research-minded, reflective, and practical wisdom-oriented social worker. Awareness of the varied trajectories of positions shows the need for a social discussion about the role and added value of social work within the preconstituted frame and the relationship between the values of social work and the workfare state.     

Messages to Social Work Education: What Makes Social Workers Continue and Cope in Child Welfare?

This article examines the positive elements which make social workers continue their career with a focus on statutory child welfare. Such analysis is needed, as existing research tends to highlight stress, exhaustion and career break-up issues. The empirical data consist of focus groups of 28 social workers and a questionnaire addressed to 56 professionals in child welfare in two Finnish urban municipalities. The focus groups were targeted at novice, expert and veteran social workers. The analysis presents organisational, person-related and client-work-related positive elements from the point of view of social workers. The results highlight that social work in child welfare may be experienced as being rewarding and professionally challenging. The positive elements vary among novice, expert and veteran social workers, with the latter especially viewing their work as independent expert work with major opportunities to make a change in children's lives. Commitment to care of children is one of the key motivating factors. The study suggests that social work education should recognise that the subjective motivation to do social work may change during one's career and that social work may be simultaneously both stressful and rewarding. Students should learn how to balance these aspects of their work.     

Existential social work and the quest for existential meaning and well-being: A conceptual framework

ABSTRACT

The aim of this article is to conceptualize “existential social work.” A greater understanding of what existential social work means may enable social workers and those studying social work to see how its practice can reveal “the truth” about human existence and how they, as professionals, can enhance existential meaning and existential well-being among their clients. In such work, existential social workers have at their disposal tools such as the Frankl therapeutic approach to existential analysis (i.e., logotherapy) as well as spiritual-sensitive modalities (prayer and mindfulness). To interpret and understand apparent phenomena in the therapy is the ultimate goal with existential social work practices, thus providing clients with the opportunity to discover the meaning that exists in themselves. In addition, these practices pave the way for existential well-being.     

‘My work is exciting’ – social workers in Estonia compared to Norway

The article discusses the relationship between social policy and social work, focussing on how municipal social workers in Estonia and Norway describe their work situation as implementers of social policy. It is based on a series of individual and group interviews. Estonia is the main case, and Norway is included for comparative reasons. The relationship between aims and reality, external conditions and development of the profession are important subjects. Social workers represent a link between users and the various social policy institutions. Estonian and Norwegian social workers experience a gap between needs and resources. Representatives from both countries referred to the growing workload and complained about low status. At the same time they describe a positive development. A common feeling of having limited resources when confronted with the needs of the users is combined with a feeling that social work is challenging and exciting. In both countries networks and cooperation across professional borders are important. The authors conclude that social workers are important actors in implementing changes at the local level, but they seem to be more concerned about the daily encounter with the individual user than with the policy framework.     

Does Citizenship Status Matter in Canadian Agriculture? Workplace Health and Safety for Migrant and Immigrant Laborers

This article explores how precarious legal status circumscribes differential inclusion in the agricultural labor market and affects workers' lives through a comparative study of workplace health and safety among temporary migrant guest workers and immigrants in Canada. Original, multimethod research with South Asian immigrant and Mexican migrant farmworkers examines employment practices, working conditions, and health‐care access. We find that both groups engage in precarious work, with consequences for their health and safety, including immigrant workers with citizenship. Nevertheless, migrant guest workers are subject to more coercive forms of labor discipline and a narrower range of social protection than immigrants. We argue that while formal citizenship can mitigate some dimensions of precariousness for farmworkers racialized as non‐white, achieving a more just, safer food system will require broader policies to improve employer compliance and address legislative shortcomings that only weakly protect agricultural labor.     

Danish and Norwegian hospital social workers’ cross-institutional work amidst inter-sectoral restructuring of health and social welfare

Starting in the 2000s, Denmark and Norway have undergone extensive restructuring of their health-related social benefit programmes, including how they are governed. Several reforms have sought to enhance inter-sectoral collaboration. Aiming at ensuring patients’ faster return to work, policy-makers have instituted economic incentives to both individuals and the health and welfare organisations who handle them. Through an institutional logics approach, this paper explores how hospital social workers in these countries are experiencing these changes. The ‘social’ part of post-treatment care and rehabilitation receives more attention in the Norwegian institutional set-up than in the Danish, and whilst challenges are experienced in both countries, in group interviews Danish social workers in particular express concerns about the implications of the accelerated return-to-work focus. In both countries, they report increasing difficulties in ‘making their way through’ the state-municipal bureaucracy. However, by drawing on the formal health knowledge derived from medical settings and the symbolic capital it bestows on them, they often manage to negotiate the work-and-welfare services, thereby transforming the social context for the patients.     

In Search of a Better Life: The Experiences of Working Poor Immigrants in Vancouver,Canada

We utilized data from 72 in‐depth interviews with immigrant hotel and hospital support workers employed in the service sector of Vancouver, Canada to analyse migration decisions and subsequent experiences after arrival. We found that migrant social networks were centrally important, both as a stimulus for migration and in shaping post‐arrival experiences. At the same time, the working conditions faced by immigrants after arrival, such as low pay and long work hours, resulted in serious challenges. While some struggled with multiple jobs to make ends meet, others felt their economic circumstances prevented them from even bringing their children to Canada. In some cases, children were returned to their country of origin. Features of low‐wage service sector jobs also limited the time available for participation in community life. The findings both support and advance recent theoretical contributions about the incorporation of immigrants in the United States and Canada. As immigrants frequently face occupational downgrading and are channelled into low‐wage service sector jobs, the conditions of work and social policies are important for their post‐arrival experiences and incorporation. Going beyond traditional conceptions of citizenship in the immigration literature, some respondents acted through their union and community organizations to attempt to change society and improve their fortunes. While some sought social justice through political activism, others used their limited family and community life time to reterritorialize values from their countries of origin. Part of their activism was transnational, such as sending remittances to help loved ones back home, but other involvement included participation in organizations with the aim of promoting social justice or improving life in their new country. The experiences of immigrant service sector workers in Vancouver suggest a need for greater emphasis on the role of both immigrant and non‐immigrant specific social and labour policies for understanding immigrant incorporation in North America.     

Self-Stigma of seeking help and job burnout in mental health care providers: the comparative study of Lithuanian and the USA samples

This study aimed to explore the correlation between job burnout and self-stigma of seeking help among nonmedical mental health care providers (psychologists, social workers, and counselors) in two countries – Lithuania and the US. The study included 234 professionals (111 social workers and 123 psychologists) from Lithuania and 93 professionals (33 counselors, 23 social workers, and 37 psychologists) from the US on a voluntary basis (93% females, mean age – 39.81?years). They completed a self-reported questionnaire with the Self-Stigma of Seeking Help Scale (SSOSH) and the Maslach Burnout Inventory-General Survey (MBI-GS). The results revealed a statistically significant positive correlation between self-stigmatization and burnout in the Lithuanian sample, but only weak positive correlation between depersonalization and self-stigma of seeking help in the US sample. The relationship between the self-stigma of seeking help and burnout was stronger in the Lithuanian sample of professionals when compared to their colleagues in the US.     

Collaboration patterns among Swedish professionals in the repatriation of unaccompanied asylum-seeking refugee children: an explorative study

This study explores patterns of collaboration between Swedish professionals involved in the repatriation of unaccompanied asylum-seeking refugee children. A qualitative case study methodology was used. Semi-structured interviews were conducted with a total of 20 statutory social workers, social workers at care homes, police officers, Swedish Migration Board officers, and legal guardians. A thematic approach was used to analyse the data. The results showed low levels of collaboration among the professionals and the use of different strategies by the professionals to manage their work tasks. Patterns were found among the professionals: some tended to isolate themselves from interaction and acted on the basis of personal preference, and others tended to behave sensitively, withdraw, and become passive observers rather than active partners in the repatriation process. These behaviours made it difficult for the relevant professionals to employ dignity and efficiency in the repatriation of unaccompanied asylum-seeking refugee children.     

How transformational leadership positively impacts organizational citizenship behavior in successful Chinese social work service organizations

Social work service organizations (SWSOs) have developed quickly, and there were nearly 8,000 of such organizations throughout China in the end of 2017. However, this rapid growth has brought both great opportunities and challenges. Globally, leadership has received increasing attention in the social work profession in the 21st century. Among different types of leadership, transformational leadership has been identified as a key issue in bringing more innovation and motivating employees' organizational citizenship behavior to overcome such challenges. Therefore, this study aimed to focus on social workers from the 170 applicants of the “Top 100 Social Work Service Organizations of 2017” which could be seen as the more successful SWSOs in China to examine how transformational leadership impacts organizational citizenship behavior by considering two mechanisms, workplace social capital and professional autonomy, in different areas throughout China. A two‐step process analysis was employed. First, a structural equation model was theoretically built, and it examined the direct and indirect relationships among all four latent variables, considering two mediation effects. Second, multiple group (high social work developed area group versus low social work developed area group) analyses tested the moderation effect. This study confirmed the key role of transformational leadership in the success of SWSOs and found workplace social capital as a full mediator and professional autonomy as a partial mediator in the relationship between transformational leadership and organizational citizenship behavior. These findings may shed light on the further development of SWSOs from the perspective of enhancing social workers' organizational citizenship behavior.     

The contribution of the intervention in social networks and community social work at the local level to social and human development

ABSTRACT

The primary task of community social work is building social networks by reinforcing people's resources and those of the different environmental and social contexts from three dimensions: personal development, social development and organisational development. The new information technologies today establish a relationship of communication with local communities and citizens that promotes proximity to social networks. Social intervention is supported by a set of methods from human geography that can be used as tools to create maps of the territory and the networks for planning, diagnosing and classifying the management of community network intervention. In this discussion we set out to analyse the contribution of the intervention in social networks as a means of achieving a new configuration of social networks at the local level. This information is obtained from semi-structured interviews with social workers and other professionals in the social sphere in municipalities with over 100,000 inhabitants in the Madrid region (Spain). The research results show that intervention in social networks locally multiplies the opportunities to enhance the quality of people's social relationships, thus expanding their social support by strengthening their bonds, their personal network and support systems; secondly, it increases empowerment to facilitate a type of intervention to strengthen human potential and to gain autonomy and full citizenship.     

‘It's About People and Their Environment’: Student Social Workers' Definitions of Social Work Research

This article considers constructions of social work research from the perspectives of student social workers in New Zealand. There have been many academic discussions of the unique epistemology that can be called social work research but little is known of students and/or practitioner views. Are they interested in social work research? Do they even care about debates on epistemology? Forty-three student social workers considered two questions while attending a social work research methods course: ‘What is social work research?’ and ‘What kind of social work researcher might I be?’. A subset of 18 distance students explored a third question: ‘Should social work research be part of everyday practice or not?’. To answer these questions students provided comments in a short survey, material from their written student assignments and comments from online discussion board activities. The results suggest that student social workers have a preference for social work research that is compatible with their clearly articulated social work value base, and that social work research primarily should benefit the client group with which a social worker is closely linked. Student social workers also recognise the importance of research for their everyday practice, yet at the same time feel there are organisational constraints to this happening.     

Supporting students to use social media and comply with professional standards

Student social workers live in a world where sharing of information seems to be straightforward and unproblematic. However, data sharing is a contentious issue in practice that raises ethical issues. There is a focus on this aspect of practice in social work education particularly in the context of data storage, confidentiality and multi-disciplinary work. There have been examples of qualified workers being sanctioned by the Health Care Professions Council for breaching professional standards related to inappropriate use of social media. Understanding the advantages and potential pitfalls of social media is crucial for social workers. The aim of this research was to develop an understanding about how student social workers use social media during their time at university as a tool for continuing professional development whilst balancing the need to present a professional persona. This paper reports on four themes that emerged from a study that considered social media and social work training: changing/securing profiles; using social media to support learning and development; university support; replicating earlier behaviour in the professional setting. The findings suggest student social workers are ambivalent about the use of social media both during training and as a way to support ongoing development beyond the university setting.