Linking Product Planning and Process Design Decisions

Manufacturing strategy reflects the goals of the business strategy and directs the manufacturing function in achieving them. In this study, we focus on two decision areas with crucial implications for manufacturing strategy: product planning and process design. Using mathematical programming models as a research tool, we test several conjectures in the manufacturing strategy literature regarding linkages between the two decisions. Our results show that a close integration between these decisions helps control the product offerings, stabilize process requirements, improve process technology choices, and increase net cash flows over time. Using the concept of environmental clusters, we found that a close linkage is more critical when the environment is more complex, less uncertain, and tighter. Based on these findings, we present some managerial implications and suggestions for future research.     

在线评论的行为影响与价值应用研究综述

随着社交网络的发展,大量用户生成的在线评论影响着消费者的行为,同时被应用于企业的经营管理活动,引起市场营销、信息系统、产品开发等领域学者们的广泛关注,取得很大的研究进展。但是在线评论的研究范围广泛,目前并没有系统性的概念框架,缺乏对在线评论的全局认识。因此,本文尝试从行为影响和价值应用两个层面对在线评论研究文献进行全面总结,并结合当前的技术发展和市场环境,探讨在线评论研究的未来趋势。     

Product Portfolio Strategies: The Case of Multifunction Products

Motivated by the proliferation of multifunction products, we investigate product portfolio decisions of a single firm by analyzing the impact of three major factors. First, because multifunction products provide complete or partial functionalities of single‐function products, we incorporate substitution or cannibalization effects between the potential products. Second, we explicitly model the variable costs of manufacturing the single‐function and multifunction products. Third, we examine the firm's pricing decisions because of their impact on the degree of cannibalization between the multifunction product and one or more single‐function products. Using an economic model, we first characterize the firm's optimal product portfolio (through a quantity‐based decision), which in turn determines the market equilibrium prices for each product in its portfolio. Some of the unique insights stemming from our analysis are: (a) the optimal product portfolio choice is driven primarily by maximum profit margins for the single‐function products weighted by the demand substitution effects; and (b) from a product design perspective, the complete functionality of the base single‐function product is always included in the optimal product offering, but this is not necessarily the case with the complete functionality of the nonbase single‐function product.     

Managing Product Rollovers

We study the product rollover strategy decision, where a firm decides whether to phase out an old generation of a product to be replaced by a new with either a dual or single roll. Our model considers a final build of the old product and preannouncement of the new, and incorporates dynamic pricing and inventory decisions. We find that the optimal price path closely follows changes in reservation price curves for the two products over time. We also identify the drivers of the rollover strategy decision, finding that lower market risk (faster diffusion, higher market responsiveness to preannouncements) and higher performance improvement for the new generation are associated with the single roll strategy.     

Product universality and design for supply chain management

We describe our experience of developing models in which the principles of design for supply chain management (DFCM) have been implemented for new product development at Hewlett-Packard Company (HP). This experience arises from the development of a new product that is scheduled to be released in 1995. A key design decision faced by the product development team was whether to use a universal module or regionally dedicated modules to satisfy global market requirements. We describe a wide range of factors—including manufacturing and logistics costs—that could be used to support the design decision; these factors associated with product and process design contribute to tolal supply chain costs. We review the analytical model used to evaluate the cost and service implications of the two design alternatives. Finally, we discuss qualitative considerations that might influence the eventual decisions as well as the lessons learned from this real world experience.     

策略型消费者创新感知与产品定价换代策略研究

科学技术迅猛发展促使厂商频繁推出创新型产品以抢占市场份额,产品定价和换代策略成为厂商经营成败的重要因素。本文在产品技术创新视角下构建双寡头厂商三阶段产品最优定价与换代决策模型,结合效用函数和博弈分析方法从同质产品市场拓展为异质产品市场,求解出单品换代策略及共生换代策略下新品上市时点和旧产品退出市场时点的显示解,并通过仿真模拟探讨产品技术创新水平、消费者创新感知度对最优产品定价和换代策略的影响。研究表明产品技术创新水平和消费者创新感知度对厂商产品定价和换代策略有重要影响。同质产品市场下,市场潜在需求越大,产品初始定价越高。厂商面临内外部产品竞争时,市场潜在需求较小且两代产品处于共生状态下,为减弱内部竞争新旧产品最优定价差距不大;当市场潜在需求较大,厂商新品定价由技术创新水平决定,消费者技术创新感知值越高,新品定价越高,反之越低。当厂商技术创新水平处于劣势时,两厂商技术创新水平差距越大,劣势厂商越应提早退出市场。     

Beyond Make‐Buy: Internalization and Integration of Design and Production

Much recent attention in industrial practice has been centered on the question of which activities a manufacturing firm should complete for itself and for which it should rely on outside suppliers. This issue, generally labeled the “make‐buy” decision, has received substantial theoretical and empirical attention. In this paper, we broaden the scope of the make‐buy decision to include product design decisions, as well as production decisions. First, we examine independently the decisions of whether to internalize design and production, and then we consider how design and production organizational decisions are interdependent. The specific research questions we address are: (1) How can design and production sourcing decisions be described in richer terms than “make” and “buy”? (2) Do existing theories of vertical integration apply to product design activities as well as production decisions? (3) What is the relationship between the organization of design and the organization of production? (4) What organizational forms for design and production are seen in practice? After developing theoretical arguments and a conceptual framework, we explore these ideas empirically through an analysis of design and production sourcing decisions for bicycle frames in the U. S. mountain bicycle industry.     

The Effects of Sharing Upstream Information on Product Rollover

The process of introducing new and phasing out old products is called product rollover. This paper considers a periodic‐review inventory system consisting of a manufacturer and a retailer, where the manufacturer introduces new and improved products over an infinite planning horizon using the solo‐roll strategy. We consider two scenarios: (1) the manufacturer does not share the upstream information about new‐product introduction with the retailer and (2) the manufacturer shares the information. For each scenario, we first derive the decentralized ordering policy and the system‐optimal ordering policy with given cost parameters. We then devise an optimal supply chain contract that coordinates the inventory system. We demonstrate that when the inventory system is coordinated, information sharing improves the performance of both supply chain entities. However, this may not be true if the inventory system is not coordinated. We also show that under the optimal contract, the manufacturer has no incentive to mislead the retailer about new‐product information in the information‐sharing model. When demand variability increases, information sharing adds more benefits to the coordinated supply chain. Our research provides insights about coordinating product, financial, and information flows in supply chains with product rollover.     

基于产品质量内生的制造/再制造最优生产决策

从制造商的视角出发,将产品质量水平作为内生变量,并考虑质量水平对返回废旧产品的降级率的影响,分别讨论单寡头、双寡头非合作以及双寡头合作市场中,制造商最优制造/再制造决策策略.根据需求市场对产品价格和质量水平的敏感性,进行经济性分析,权衡制造商的制造/再制造的收益、生产成本,优化产品质量水平,帮助企业决定合理的再制造比例.研究结果显示:随着降级率的增大,制造商会降低再制造比例;制造商设置的降级率在不同模式下对利润与价格的影响是有差异的.     

A multicriteria decision making model for reverse logistics using analytical hierarchy process

Product recovery activities such as recycling, refurbishing and direct reuse are becoming integral to manufacturing supply chains. This study presents a multicriteria decision making model for reverse logistics using analytical hierarchy process (AHP). The AHP model evaluates a hierarchy of criteria and subcriteria, including costs and business relations, for critical decisions regarding network design. Using sensitivity analysis with AHP, the work provides insights into the preference ordering among eight alternative network configurations. For instance, the choice of test sites is largely dependent on the potential for cost savings on testing procedures and transportation of scrap, and this decision is not sensitive to the importance of business relations. By contrast, the choice of collection sites is largely determined by the relative importance of business relations considerations vs. cost considerations. As well, the processing location decision favors a third-party reprocessor if there is little need to protect proprietary product knowledge and cost savings is very important. The model is demonstrated using three case studies of real-world applications.     

基于产品新鲜度要求的保鲜成本投资与数量集配策略联合决策研究

文章以提供生鲜产品运输配送服务的物流企业为研究对象,考虑生鲜产品质量腐蚀特性,应用随机更新理论建立基于下游零售商产品新鲜度水平要求的保鲜投资与物流集配联合决策随机模型。模型分析指出单位时间的运输成本、集配惩罚成本与保鲜投入成本随保鲜投资决策与物流集配决策变化的内在规律。数值分析指出保鲜投资、物流集配及其联合决策的有效性和产品、成本、需求环境等参数与这些环境参数同时变化对保鲜投资决策、集配决策与企业运营成本的影响。     

MANAGING PRODUCT VARIETY: AN INTEGRATIVE REVIEW AND RESEARCH DIRECTIONS

Variety management has emerged as a crucial dimension of successful business practice. In this paper, I first provide a framework for managerial decisions about variety. Variety‐creation decisions determine the amount, type, and timing of end‐product variety, while variety‐implementation decisions focus on the design and operation of internal processes and a supply chain to support a firm's variety‐creation strategy. I organize variety‐related decisions into four key decision themes in variety creation: 1) dimensions of variety, 2) product architecture, 3) degree of customization, and 4) timing; and three key decision themes in variety implementation: 1) process capabilities, 2) points of variegation, and 3) day‐to‐day decisions. I describe each theme and review the relevant literature on each theme, with a focus on research that provides insight to problems faced in practice. Finally, I identify untapped avenues for future research that would be of value to the practicing manager, paying special attention to interdependencies among decision themes.     

Industry Clockspeed and the Pace of New Product Development

Recent empirical literature describes an industry's clockspeed as a measure of the evolutionary life cycle, which captures the dynamic nature of the industry. Among other factors, the rate of new product development is found to be associated with an industry's clockspeed. Yet the notion of an industry clockspeed and the essential factors driving suitable decision making in this area have remained relatively unexplored. We develop a simple definition and a corresponding analytic model which explains the interdependent relationship between a firm's own new product development activities and an industry clockspeed. Results from the single firm model show the conditions under which particular firms have an incentive to accelerate their new product development activities. Moreover, we link the single firm's NPD clockspeed decisions to the industry level by creating appropriate metrics which characterize different types of industries. Examples from high‐tech industries such as the personal computer and aerospace industries are included to illustrate our findings. Our intention is not only to offer analytical insights into factors driving the clockspeed for these industries, but also to establish a fundamental structured decision making approach, thereby stimulating future research on this important topic.     

Competing on Time: An Integrated Framework to Optimize Dynamic Time‐to‐Market and Production Decisions

This study develops a comprehensive framework to optimize new product introduction timing and subsequent production decisions faced by a component supplier. Prior to market entry, the supplier performs process design activities, which improve manufacturing yield and the chances of getting qualified for the customer's product. However, a long delay in market entry allows competitors to enter the market and pass the customer's qualification process before the supplier, reducing the supplier's share of the customer's business. After entering the market and if qualified, the supplier also needs to decide how much to produce for a finite planning horizon by considering several factors such as manufacturing yield and stochastic demand, both of which depend on the earlier time‐to‐market decision. To capture this dependency, we develop a sequential, nested, two‐stage decision framework to optimize the time‐to‐market and production decisions in relation to each other. We show that the supplier's optimal market entry and qualification timing decision need to be revised in real time based on the number of qualified competitors at the time of market‐entry decision. We establish the optimality of a threshold policy. Following this policy, at the beginning of each decision epoch, the supplier should optimally stop preparing for qualification and decide whether to enter the market if her order among qualified competitors exceeds a predetermined threshold. We also prove that the supplier's optimal production policy is a state‐dependent, base‐stock policy, which depends on the time‐to‐market and qualification decisions. The proposed framework also enables a firm to quantify how market conditions (such as price and competitor entry behavior) and operating conditions (such as the rate of learning and inventory/production‐related costs) affect time‐to‐market strategy and post‐entry production decisions.     

Flexible Capacity Investments and Product Mix: Optimal Decisions and Value of Postponement Options

In this article, we study a firm's interdependent decisions in investing in flexible capacity, capacity allocation to individual products, and eventual production quantities and pricing in meeting uncertain demand. We propose a three‐stage sequential decision model to analyze the firm's decisions, with the firm being a value maximizer owned by risk‐averse investors. At the beginning of the time horizon, the firm sets the flexible capacity level using an aggregate demand forecast on the envelope of products its flexible resources can accommodate. The aggregate demand forecast evolves as a Geometric Brownian Motion process. The potential market share of each product is determined by the Multinomial Logit model. At a later time and before the end of the time horizon, the firm makes a capacity commitment decision on the allocation of the flexible capacity to each product. Finally, at the end of the time horizon, the firm observes the demand and makes the production quantity and pricing decisions for end products. We obtain the optimal solutions at each decision stage and investigate their optimal properties. Our numerical study investigates the value of the postponed capacity commitment option in supplying uncertain operation environments.     

基于双层粒子群算法的上下游企业决策动态博弈

在寡占市场结构下,企业决策的相互影响效应更为显著。此时,企业融资决策与产量决策不仅仅影响自身利润,而且会影响到其竞争对手和供应商,即企业决策的策略性效应。本文建立一个考虑产品替代性与市场环境波动内外因素的上下游企业决策动态博弈模型,针对该决策的非线性二层规划特点,设计了双层粒子群算法,并利用计算机模拟技术对企业决策进行分析。研究发现,第一,产品替代性对下游企业具有“竞争效应”,对上游企业生产与利润的下降具有“放大效应”,与债务融资有限责任效应相比,产品替代性的“竞争效应”对下游企业的产量博弈和利润影响更大,另外,债务有限责任效应与债务破产效应左右了产品替代性对下游企业破产均衡临界点的影响。第二,市场环境波动对企业产量决策和融资决策的影响与Wanzenried^[1]一致,而在影响下游企业利润和上游企业利润方面并不一致。第三,针对负债融资和无负债融资两种情形,不论产品替代性较低还是较高,较高的市场波动程度都能促使负债企业考虑债务的战略性作用,且下游企业的负债融资存在“Prisoner’s Dilemma”现象,上游企业的垄断市场地位则加强了下游企业负债融资“放大效应”对其利润的影响。     

A strategic and global manufacturing capacity management optimisation model: A Scenario-based multi-stage stochastic programming approach

Large-scale multinational manufacturing firms often require a significant investment in production capacity and extensive management efforts in strategic planning in an uncertain business environment. In this research we first discuss what decision terms and boundary conditions a holistic capacity management model for the manufacturing industry must contain. To better understand how these decision terms and constraints have been employed by the recent model developers in the area of capacity and resource management modelling for manufacturing, 69 optimisation-based (deterministic and stochastic) models have been carefully selected from 2000 to 2018 for a brief comparative analysis. The results of this comparison shows although applying uncertainty into capacity modelling (in stochastic form) has received a greater deal of attention most recently (since 2010), the existing stochastic models are yet very simplistic, and not all the strategic terms have been employed in the current model developments in the field. This lack of a holistic approach although is evident in deterministic models too, the existing stochastic counterparts proved to include much less decision terms and inclusive constraints, which limits them to a limited applications and may cause sub-optimal solutions. Employing this set of holistic decision terms and boundary conditions, this work develops a scenario-based multi-stage stochastic capacity management model, which is capable of modelling different strategic terms such as capacity level management (slight, medium and large capacity volume adjustment to increase/decrease capacity), location/relocation decisions, merge/decomposition options, and product management (R&D, new product launch, product-to-plant and product-to-market allocation, and product phase-out management). Possibility matrix, production rates, different financial terms and international taxes, inflation rates, machinery depreciation, investment lead-time and product cycle-time are also embedded in the model in order to make it more practical, realistic and sensitive to strategic decisions and scenarios. A step-by-step open-box validation has been followed while designing the model and a holistic black-box validation plan has been designed and employed to widely validate the model. The model then has been verified by deploying a real-scaled case of Toyota Motors UK (TMUK) decision of mothballing one of their production lines in the UK after the global recession in 2010.     

AON众筹模式下产品线设计与信息发布策略研究

针对众筹模式下如何激励消费者投资以实现众筹项目成功的问题，从信息发布和产品线设计的角度，通过两阶段博弈的理论模型，考虑了AON（all-or-nothing）模式下众筹方采用顺序发布和同时发布两种不同信息发布方式时，产品线的菜单价格和质量设计。研究表明：在顺序发布策略下产品线的质量差异化程度依赖于消费者异质性程度和高价值消费者的比例，和传统模式下产品质量相比，当消费者异质性很大同时高保留价格消费者的比例很高时，产品线质量差异和传统模式相同；当消费者异质性较小并且高保留价格消费者的比例较低时，产品线质量差异更小；当消费者异质性较小而高保留价格消费者比例较高时，产品线质量差异更大；而在同时发布策略下，产品线质量的差异化程度和传统模式相同，但价格差异与传统模式相比更大；相对于顺序发布策略而言，同时发布策略下由于极大程度的降低了消费者可能搭便车倾向，企业可以获取更多收益。这些结果将有助于采用AON众筹模式的企业在不同信息框架下做出最优的产品线质量设计和定价决策。     

An investigation of company product decision making

This article is concerned with an investigation of the approaches taken by companies in making product decisions. The first part is concerned with a review of the range of product decisions as presented within the literature. This range is established within the context of corporate planning, with a major split between long term strategic planning product decisions, and short term operational planning product decisions. The second part of the article is concerned with the results of a survey that was designed to investigate the criteria that companies use within their product decision making. These criteria included those applicable to strategic planning, but also incorporated a range of criteria applicable to short term operational planning, as proposed in a recent article by Greenley [8]. The overall conclusion to the survey results was that a common and universal approach to product decision making cannot be identified within this sample of companies. A low level of agreement as to the relative degree of importance of the criteria was evident, and, little attention to differentiating product decisions with time was also evident. The results also challenge the importance given by the literature to the concepts of product life cycle, portfolio analysis and synergy. Finally, the author suggests two implications as a consequence of these results.     

Closing the Loop: An Empirical Analysis of the Dynamic Decisions Affecting Product Variety

Product variety decisions have become a key issue in managing new product development and innovation. The marketing literature highlights how product variety influences consumer demand. The operations and supply chain management literature discusses the impact of product variety on production and operational costs. However, very little has been found about how these past performance outcomes may influence present variety decisions. We consider product variety and performance outcomes in a dynamic decision loop by testing the forward impacts of product variety on demand and cost, as well as the reverse influences of past performance on present product variety decisions. Using archival data from the distribution network of a U.S.‐based soft drink bottler, we develop a balanced panel dataset of 3,666 observations over three years containing product variety, cost, and demand data. Our results suggest that both past demand and past cost outcomes may influence present variety decisions, with the demand impact occurring more rapidly than the impact of cost. Moreover, we investigate curvilinear impacts of product variety on the performance measures and find that product variety influences both demand and cost performance at diminishing marginal rates. From a theoretical perspective, our study better models the interplay between product variety and performance outcomes, while from a professional perspective, we help supply chain managers to better plan for the outcomes of their product variety decisions.