Let’s be careful out there … : how digital rights advocates educate citizens in the digital age

From the early days of the printed press, citizens have challenged and modified the information environment as constructed by governments and media organizations. In the digital era, this struggle is manifested in the work of civil-society organizations calling to expand the boundaries of digital rights such as access to the internet, freedom of speech, and the right to privacy. Alongside their traditional activity of confronting governments and internet organizations, these bodies have also engaged in educating citizens about their rights. In order to shed light on such educational efforts, I examine the activities of four civil-society organizations operating in three countries (Germany, Israel, and the U.S.) by conducting a content analysis of their websites between 2013 and 2015. The results suggest that the organizations’ interactions with the public are guided by three main principles: (1) cultural informational framing: delivering accurate technological and political information, which is framed so as to resonate with the cultural premises and everyday lives of the target audiences; (2) personal activism: propelling citizens toward participation, primarily through political clicktivism and by providing them with technological guidance and tools for digital self-protection; and (3) branding digital rights activism: fostering a unique image for a particular organization’s digital rights activism, mostly through selling merchandise to citizens. Using these strategies, the organizations aim to construct the social–political–cultural identity of a generation who are knowledgeable, politically active, and aware of their rights in the digital age. The characteristics of this identity are discussed in the conclusion.     

Key threats and challenges to the preservation of digital records of public institutions in Ghana

The rapid pace with which technology is changing continues to pose a perpetual threat to digital preservation. Although initiatives in digital preservation in Europe, North America, Asia and sporadic attempts in Africa appear to have yielded some level of progress, permanent access to information and longevity of digital records continue to be a problem. Whilst Africa’s contribution to the growth of digital records may be insignificant, it is growing and Ghana cannot be insulated from this threat of digital growth. This paper examines the current challenges of digital preservation in sub-Saharan Africa with particular reference to Ghana. It identified funding, level of security and privacy, skills training and technological obsolescence as factors that pose key threats to digital preservation. The paper recommends that the ministries and agencies can address many of the digital preservation challenges if they adopt backup, refreshing, metadata and migration strategies.     

Access is not enough: the impact of emotional costs and self-efficacy on the changes in African-American students’ ICT use patterns

Previous research has examined the impact of computing interventions to reduce digital inequity. However, few studies focus on factors such as inequalities to material access, Internet use patterns, and affective or emotional anxiety. This paper investigates the potential role of emotional costs and computer self-efficacy in the connection between computer use at home and students’ computer use patterns. Data for this research come from pretest and posttest surveys administered to fourth- and fifth-grade African-American students. The results reveal that students’ home computer use is a significant predictor of the change in their information and entertainment usage over the course of the intervention. Students’ emotional costs partially mediate the relationship between home computer use and information-oriented usage over the intervention period. The findings suggest that providing students access to digital devices is not enough to close the digital divide.     

Digital methods in a post-API environment

ABSTRACT

Qualitative and mixed methods digital social research often relies on gathering and storing social media data through the use of APIs (Application Programming Interfaces). In past years this has been relatively simple, with academic developers and researchers using APIs to access data and produce visualisations and analysis of social networks and issues. In recent years, API access has become increasingly restricted and regulated by corporations at the helm of social media networks. Facebook (the corporation) has restricted academic research access to Facebook (the social media platform) along with Instagram (a Facebook-owned social media platform). Instead, they have allowed access to sources where monetisation can easily occur, in particular, marketers and advertisers. This leaves academic researchers of digital social life in a difficult situation where API related research has been curtailed. In this paper we describe some rationales and methodologies for using APIs in social research. We then introduce some of the major events in academic API use that have led to the prohibitive situation researchers now find themselves in. Finally, we discuss the methodological and ethical issues this produces for researchers and, suggest some possible steps forward for API related research.     

Cultural divides and digital inequalities: attitudes shaping Internet and social media divides*

Researchers on digital divides have identified demographic and attitudinal factors associated with inequalities in access, skills, and patterns of Internet use, primarily around age, income, and education. While the attitudes and values of Internet users and non-users have been studied over the years, they have rarely been used to identify broader ‘cultures of the Internet’ and their role in shaping digital divides. This paper builds on research in Britain, which focused on patterns of attitudes underpinning Internet cultures, to explore the degree that similar or distinctive cultures have developed in the USA, and whether and how they are useful in explaining digital divides. This study utilizes original data drawn from a telephone survey of residents across the State of Michigan that adapted survey items and methods from the Oxford Internet Survey of Britain. Based on these survey responses, the paper identifies and describes the cultures of the Internet among Michigan residents, as an exploratory case of the US as a whole, and shows how these cultures shape digital divides in Internet access and social media use. The robustness and explanatory power of these explorations of Internet cultures argue for further research on the United States and for comparative research with other nations.     

Do the rich get digitally richer? Quantity and quality of support for digital engagement

This paper asks what predicts having access to and using social support networks that might help an individual in using the Internet. Following the course taken by the digital divide or digital inclusion research, this paper uses socio-cultural, socio-economic, social, and digital indicators to predict access to and the type of potential and actual social support networks that might help an individual in using the Internet. In addition, the paper examines the quality of the support received which is neglected in most investigations that mainly focus on quantitative indicators of support. The study draws on a representative survey conducted in the Netherlands; 1149 responses were obtained. The results show that while there are no real inequalities in access to and use of support, the quality of the support that people access is unequally distributed replicating existing patterns of disadvantage. Thus, access to support is another level at which the digital divide manifests and strengthens itself. Those who experience most problems online also seem to have the most difficulty obtaining high-quality support even when it is available, creating an even larger ‘gap’ between those who do and do not need support.     

Migrant visits over time: Ethnographic returning and the technological turn

This paper reflects on four decades of research (via ethnographic returning) to explore the social transformations in travel and communication technologies that have impacted the lived experiences, and consequently the theoretical conceptualization, of migrant visits. A comparison of migration waves between Italy and Australia reveals both continuities in visiting experience as deeply relational practices that facilitate a mutuality of being, but also transformations brought about by the technological turn. Visits take on different meanings depending on individual/ family life stage, generation, and community and national histories. The capacity for both physical and virtual copresence must be understood as coconstitutive, requiring a temporal perspective. The experiences of immobile migrants in residential care suggest that, in the context of rich histories of copresence over time, digital kinning can provide the capacity to share a mutuality of being that safeguards the socio-relational ties of individual and collective identities and belonging that make us human.     

Computer systems in addiction treatment programs: Availability and implications for program evaluation

Addiction treatment programs have been slow to adopt computerized information systems. Little systematic data exist on programs' technological infrastructures and use of electronic databases to store and analyze client information. Likewise, there is little information available on counselors' access to and use of the Internet for learning about new treatment techniques. Drawing upon data obtained in 2002–2003 from nationally-representative samples of publicly- and privately-funded addiction treatment centers and their counselors, this article describes the current state of the field in terms of data system availability and Internet usage. The availability of client-level databases is variable but continues to evolve. Programs maintaining electronic client data appear to be at an advantage for implementing outcomes monitoring activities. While counselors' access to computers is high, their use of the Internet and the NIDA website is low. The implications of these findings, and directions for future research, are discussed.     

Integrating Survey and Ethnographic Methods For Systematic Anomalous Case Analysis

This paper describes how the salience of research findings can be enhanced by combining survey and ethnographic methods to draw insights from anomalous cases. Using examples from a research project examining the influence of religion on childbearing preferences in Nepal, the author illustrates how survey data can facilitate the selection of ethnographic informants and how semistructured interviews with these deviant cases leads to improved theory, measures, and methods. A systematic sample of 28 informants, whose family size preferences were much larger than a multivariate regression model predicted, were selected from the survey respondent pool for observation and in–depth interviews. The intent was to explore relationships between religion and fertility preferences that may not have been captured in the initial multivariate survey data analyses. Following intensive fieldwork, the author revised theories about religion's influence, coded new measures from the existing survey data, and added these to survey models to improve statistical fit. This paper discusses the author's research methods, data analyses, and resulting insights for subsequent research, including suggestions for other applications of systematic analyses of anomalous cases using survey and ethnographic methods in tandem.     

How public relations agencies in Greece respond to digital trends

The present study investigates the extent to which PR agencies in Greece incorporate new media platforms in their clients' campaigns. Moreover, PR consultants’ views about the benefits associated with social media usage in PR are also assessed. Based on a sample of 81 PR agencies, results indicate that integration of digital media in the clients’ communication campaigns is widespread. Popular online tactics used by Greek PR agencies are related to social media platforms (e.g., Facebook), websites and viral campaigns. Moreover, executives of the Greek PR firms have acknowledged the new roles of digital media in practicing public relations for their clients, conducting research and managing effectively corporate reputation.     

Smart phone is a expectation-laden trophy: adolescent girls–adults’ mobile phone tensions and changing sexuality negotiation

This article is based on a study conducted in Nigerian Christian and Muslim neighborhoods on the intrigues that characterized adults-adolescent girls’ relations about how and when adolescent girls could use smart phones. Questionnaires, ethnographic interviews, school debates, observations, and focus group discussion methods were used to study the influence of smart phones on adolescent girls’ identity construction, adults-adolescent girls’ tension as regards ownership and use of smartphones, and new dynamics in adolescent girls-male friends’ relationship caused by smart phone uptake. For this population, smart phones display contextual symbolism that transcends their technological meaning, shifting girls’ social dependence from adults to peers and technology. Smart phone use has given adolescent girls a new way of identity construction, empowered them subtly in sexuality negotiation and assigned new roles to them. Adults’ concern about adolescent girls’ use of smart phones is rooted in their fears about the possible negative influences of smart phone use, which they see as entertainment driven and inimical to adolescent girls’ development. Findings of this study revealed that tensions between adults and adolescent girls over smart phone uptake originated from role reversal and expectation-laden nature of smart phones acquired by male friends, which effective mutual sharing of knowledge and resources could address. Adolescent girls should justify their craving for smart phones morally, socially, and psychologically. Adults and social institutions also need to rediscover their new roles in a world where digital innovations are necessities.     

Digital media,ageing and faith: Older Sri Lankan migrants in Australia and their digital articulations of transnational religion

To date, older adults have received little attention in the newly emerging technological narratives of transnational religion. This is surprising, given the strong association of later life with spiritual and religious engagement, but it likely reflects the ongoing assumption that older adults are technophobic or technologically incompetent. Drawing on ethnographic interviews with older Sinhalese Buddhist migrants from Sri Lanka, living in Melbourne, this paper explores the digital articulations of transnational religion that arise from older migrants’ uses of digital media. We focus on how engagements with digital media enable older Sinhalese to respond to an urgent need to accumulate merit in later life, facilitating their temporal strategies for ageing as migrants. We argue that these digital articulations transform both the religious imaginary and the religious practices that validate and legitimize a life well-lived.     

The big data divide and its consequences

Recent advances in technology and the increasing volumes of data that they enable have led to a wave of scholarly and popular attention to big data. While big data is often heralded for its ability to provide insight, the data, its analysis, and its outcomes are not evenly distributed. Currently, scholarship on big data is extending past work on the digital divide, theorizing a new big data divide. While this work most directly addresses the issues of ownership and access to big data, some work extends the divide to issues relating to skill and use. This extension opens up new complications relating to identity, social sorting, use, agency, and global development that are inextricably related to the issues above and to the study of big data. These issues go beyond the simple language of the digital divide extending inquiries into the realm of digital inequalities more generally. Any work on big data and the big data divide needs to engage with a more broad‐based notion of digital inequalities to be better equipped to handle the complex issues above, as well as the material, democratic, and identity problems that big data bring about.     

Making mammograms mobile: Suggestions for a sociology of data mobility

Although academic interest in the study of mobilities is on the increase, exactly what it takes and what it means for data to become mobile is seldom asked. This paper addresses that question for the case of digital medical images, more precisely mammograms (X-ray images of the breasts). It is argued that the kind of reasoning which treats mobility as a fixed asset of such images is problematic, because it obscures the particular perceptions, circumstances and practices that play a part in the accomplishment of medical images as mobile. The argument is based on ethnographic involvement with an e-Science/telemedicine research project aimed at demonstrating the benefits of a digital mammography database for breast cancer screening services, epidemiological research and radiology teaching in the UK. By focusing on the ways in which mammograms are re-presented as 'mobile data', and on how their movement is practically organized in the context of this project, the paper indicates a new direction for the sociological study of data mobility: one that understands the relationship between 'data' and 'mobility' as accomplished and emerging rather than fixed and inherent.     

“Katrina Bloggers Activate!”: The Long‐Term Effects of Digital Media on Civic Participation

There is a lively debate on the relationship between digital media and civic participation. Some scholars argue that digital media adversely affect civic participation, others that the effect of digital media on civic participation is negligible, and still others claim that digital media strengthens civic participation. Yet, most of this research is based on cross‐sectional methodologies, treats digital media as a uniform entity, and overlooks new civic formations that better resonate with current social and technological environments. We address these criticisms with a retrospective case study of blogging in the wake of hurricane Katrina. Through in‐depth interviews, supplemental survey data, analysis of blog posts, and field notes, we show how a number of New Orleans’ residents used blogs to organize and take part in a variety of civic actions in the months and years after hurricane Katrina. We discuss the implications of these findings for current debates on the relationship between digital media and civic participation.     

Boys' thoughts and talk about sex in a working class locality of Glasgow

This paper analyses data on sexuality from ethnographic research and from group discussions and in-depth interviews with 58 14–16 year old males in two schools. The research was carried out in a working class locality (Brockhill) in Glasgow, Scotland. Fourteen to sixteen year old boys in Brockhill lead homosocial lives and learn about sex and develop their sexual identities almost entirely from males. Hetero-sexuality is taken-for-granted as the cultural norm. There is considerable ambivalence about heterosexual sex, however, because of the gulf between male and female worlds, the inconsistencies between the dominant norm of teenage male sexuality and the boys' own personal experiences and emotions, and the vulnerability of their sexual identities. Although most boys conform to the convention of talking about sex in a way that objectifies women and focuses on male gratification, this discourse does not always reflect their more private views, particularly amongst those most familiar with girls. Several of these latter respondents expressed frustration with the passive role to which girls usually conform. There is a strong sense of the social construction of sexuality, but resignation to the idea that existing norms are inevitable.     

E-social work and at-risk populations: technology and robotics in social intervention with elders. The case of Spain

Information and communication technologies are increasingly relevant. Finding a sphere of activity that is isolated from technological advancement proves increasingly difficult, and social work is no exception. Therefore, given the socio-demographic and technological context for this sector in Spain, we must face and tackle new challenges. Focusing exclusively on the elderly, e-social work highlights new skills and abilities that can be developed by means of Information and Communication Technologies (ICTs), which are viewed as powerful tools that can guarantee egalitarian access to an improved life standard. Nevertheless, despite the digital divide growing smaller, its impact on people over 75 is still significant; hence, we need to use every tool at our disposal to reduce it to the bare minimum. With that purpose in mind, this article discusses usability, the causes of unequal access to ICTs, technological gerontological pedagogy and robotics as forward-looking technology. The aim is to technologically enable the senior population by adapting the necessary interfaces for an easier interaction; likewise, online intervention also aims for the utilization of alternative technologies. Technology has completely changed the world we live in pushing us to a new approach towards old age, fragility and chronicity. ICTs in social intervention must be a true source of opportunities to further social cohesion.     

Digital identities – overcoming visual bias through virtual embodiment

ABSTRACT

This study sheds new light on the role of identity in virtual environments when virtual representation of self is in support of disabled individuals and the potential impact of their virtual identity on work opportunities. It is widely understood that individuals who live with disability often experience a lifetime of bullying, exclusion, marginalization and rejection. They often experience workplace bias and discrimination. Yet, when they can create an identity and experience embodiment in virtual environments, the results can be extraordinarily powerful – even life-changing. This research builds on nearly a decade of ethnographic research in 3D online immersive social virtual worlds; seven of those years working with disability communities to answer the following: RQ1: In a virtual world where one can choose any avatar form, how does that visual sense of self-representation influence one’s ability to gain access to a social network, to be a leader in that network, and to find work? RQ2: How does realism in representation influence work experiences in these digital worlds? The results reveal the importance of choice in online representation of avatars in creating work and online social engagement. Implications contribute to our understanding of visual bias in the workplace and how emerging virtual reality technologies may open new avenues for meaningful work and social interactions for people with disabilities.     

Live tweeting and building the digital archive; #NFQLR – who and what is it for?

This paper examines the temporal and ethical affordances of commercial social media platforms, such as Twitter, as tools for engaging in social research and knowledge exchange. Drawing on activity that took place during the New Frontiers in Qualitative Longitudinal Research seminar series, the article reports on using Twitter and other social media platforms to document, share and archive ‘data’ from a series of research events. It also experiments with new modes of research writing, using fragments of ‘data’ from Twitter to distil research knowledge and ideas, whilst also capturing the pace and form of this live method of social documentation and knowledge exchange. Bringing together conversations within digital sociology about how to ‘do’ time in digital research, with methodological debates among qualitative longitudinal researchers about how to research social and biographical continuity and change, the paper argues that the presentist focus in digital research is far from inevitable. Attending to time in digital media demands that we are alert to questions of authorship, audience and co-production, recognizing the labour of research and the provenance of research knowledge, ‘data’ and ideas.