A Provisional Conceptual Framework for Intentional Positioning in Public Relations

Positioning within public relations is a concept not often addressed in public relations literature. This article reports on the progress of a project that aims to develop a way in which positioning could be usefully conceptualized within public relations. It suggests a conceptual framework that takes positioning beyond the marketing definitions that have limited use in the broader public relations field. The article reports on the development of a provisional conceptual framework for intentional positioning within a public relations context. Drawing from recent developments in positioning theory in the field of psychology, a framework was developed and applied to 57 award winning public relations campaign entries. Findings reveal that the positioning framework has the potential to be applied both as an heuristic to aid analysis of practice and also as a framework to aid practitioners in designing positioning strategies. Possibilities for further research are discussed.     

Public Relations in a Global Context: The Relevance of Critical Modernism as a Theoretical Lens

This article aims to interrupt the modernist goals of public relations research that predominantly privileges a management discourse. The emergence of the intertwined nature of cultural phenomena in the context of globalization necessitates alternative ways of thinking about public relations. This article explores the possibilities of postmodernism to disrupt the accepted norms of the dominant discourse of public relations. However, given the fragmented nature of the discursive space in postmodernism, this article advances the argument that critical modernism provides a relevant alternative to the modernist paradigm of public relations research by utilizing globalization theories. It suggests a space for articulating the roles of power and structure situated within the constitutive spaces of discourse.     

The definition,dimensions, and domain of public relations

By not developing a widely accepted definition and a central organizing principle or paradigm, the field of public relations has left itself vulnerable (1) to other fields that are making inroads into public relations' traditional domain, and (2) to critics who are filling in their own definitions of public relations. While opportunities abound, public relations is unlikely to fulfill its promise until it is willing and able to identify its fundamental nature and scope. This article proposes a definition (“managing strategic relationships”), along with a three-dimensional framework, with which to compare competing philosophies of public relations and from which to build a paradigm for the field.Dr. James G. Hutton teaches marketing and public relations at Fairleigh Dickinson University in northern New Jersey, just outside New York City.     

The early days of public relations in British Malaya: Winning the hearts and minds of the Empire

This article traces the early form of public information services during the colonial period to provide new insights into the historical development of Malaysia’s public relations. The first formal information agency created in 1910 was based in London to promote the early practices of public relations for British Malaya and its interests in Britain. British consolidation during the years of economic boom and depression, until the achievement of Malaysian Independence, was aided by the early information services. The article makes an alternative argument about the beginnings of Malaysian public relations based on colonial economic and political interest as against other previously held views     

Public Relations: A Discipline in Transformation

This article presents an overview of the evolution and emerging architecture of the public relations academic discipline. Key developments and debates are described, highlighting some of the major tensions and debates that have arisen. The scope of discussion proceeds through definitions, a consideration of historical contexts, evolution of public relations research, key approaches, an introduction to the remit of key journals, and finally, consideration as to emerging themes and possible futures. It is suggested that the increasing emphasis on historical, sociological and cultural themes is leading to an increasingly reflexive and diverse field.     

Critical public relations: Some reflections

This article offers some brief reflections on the emergence and development of critical work in the field of public relations. Thoughts expressed are necessarily subjective and set within the context of teaching and researching in Scotland at the margins of the United Kingdom. The focus is on the relationship between the researcher and the discipline and consideration is given to definitions of critical work in public relations and the challenges that face those working within this paradigm both in research and teaching.     

Broadening the Concept of Expectations in Public Relations

Expectations have been connected to many central concepts of public relations research, yet definitions of what is meant by expectations are lacking. This article aims to broaden the understanding of expectations by taking into account their multidimensional nature, suggesting that there are several explanations to expectations depending on what the expectation is based on. We suggest that, in organizational context, expectations are two-fold assessments of what is considered good or desirable (expectation tone ranging from positive to negative) and the confidence placed in the organization (organization-specific context ranging from high to low confidence). As a result of the conceptual review with theoretical input from areas outside the scope of public relations, the article presents the Expectation Grid, where expectations are acknowledged as continuums of tone and context.     

Public Relations in a Democratic Society: Value and Values

Each of the articles in this special issue merit attention based solely on the authors' contributions to alternative ways of doing and understanding public relations. More important, as a body of work, the authors expand on Schudson's (1997) provocative article about the role of conversation in a democratic society. In this review, I summarize the strengths of each article, discuss the focus on activist publics, highlight concepts new to the study of public relations, and suggest avenues for further thought based on the ideas presented in this issue. I conclude with the proposal that in a democratic society, public relations should facilitate making profoundly uncomfortable conversations more comfortable.     

Towards a postmodern research agenda for public relations

The theory and practice of public relations are largely based on a modernist understanding of organization that privileges management perspectives and a strategic focus in the field. This article explores the possibility of postmodernism as an alternative theoretical approach to public relations. Postmodernism rejects the manager as a rational being who has the ability to determine organizational outcomes through strategies. Modernist public relations is examined as a hegemonic practice that interpellates practitioners into the system to legitimize the perspectives and actions of corporate managers as objective knowledge, particularly through discursive practices in organizational media. Public relations’ media relations role is critiqued for its creation of a hyperreality and the resulting crisis of representation. The paper concludes with suggestions for a postmodern research agenda based on reflexivity.     

Public relations or “grassroots lobbying”? How lobbying laws are re-defining PR practice

This research examines the legal implications of having an expansive definition of public relations practice. Specific attention is given to the 2016 New York lobbying regulations that mandated traditional public relations practitioners register as lobbyists. The examination of this law and the lawsuit that followed highlights how the public relations practitioners may inadvertently be subject to restrictive laws because of modern definitions of PR practice.     

Dangerous liaison or perfect match?: Public relations and social marketing

This paper considers a possible match between public relations and social marketing. It positions interchanges between the two as the strongest and most desirable partnership possibility for public relations with any aspect of the overall field of marketing. Working from definitions of social marketing as a profession and academic discipline, it reviews approaches, including textbooks, from the two disciplines in order to compare and contrast their strengths and weaknesses, to examine their perceptions of each other, and to identify the opportunities and challenges that social marketing represents for public relations. The paper also looks at what social marketing might learn from public relations. It concludes that public relations should look at improving the relationship as a matter of urgency in order to augment professional practices; to open up employment opportunities in an expanding market for social marketing expertise; and to improve the social reputation of public relations.     

H-Day 1967 – An alternative perspective on “propaganda” in the historiography of public relation

This article presents an alternative perspective regarding the concept of “propaganda” in the historiography of public relations. Recent scholars of public relations have rightly criticized early attempts to write the field’s history as a linear progression, from propaganda to excellence. At the same time, however, the same recent scholars have come to accept a linear conceptual change, and that “propaganda” became an impossible term in liberal democratic countries in the 1960s. By using the empirical case of the massive communication efforts initiated by the Swedish Commission on Right-Hand Traffic, which was assigned to implement right-hand traffic in 1967, this article shows that the concept of “propaganda” both occurred frequently and was used in a neutral sense. To deepen the understanding of this alternative perspective, the article both presents how the historical actors conceptualized their work, and describes how the communication work of the Commission was performed.     

“I want to create change; I want to create impact”: Personal-activism narratives of Indigenous Australian women working in public relations

The role of activism is important in the field of Indigenous Australian public relations as a strategy for creating change and giving back to Indigenous people and communities. However, there is a dearth of information on how, when, and why Indigenous women employed in public relations engage in activist practices. This paper aims to help fill this gap by exploring the activist practices used by Indigenous women working in public relations in their personal lives. By considering personal activism from the perspectives of Indigenous women in public relations, we can further conceptualize activism within the profession. Through the critical lens of Indigenous women’s standpoint theory, and utilizing an Indigenous yarning method, five Indigenous women discuss their definitions of activism and the various ways in which they engage in activism within their personal lives. This paper builds upon the ideas of activism within public relations and demonstrates the power of public relations in terms of influencing social change for Indigenous people and others.     

The Incident: Not Just Another Organizational Disruption

Issue and crisis: These concepts are well-understood, even though various definitions exist. A third concept, incident, is less defined. This article reports a content analysis of articles from two public relations journals (n = 67) and three prominent public relations industry publications (n = 56) to understand how incident is contextualized and applied. Findings reveal a statistically significant difference in how academic and industry publications contextualize the concept and expose a need for a formal conceptualization. Building on the results of the analysis, this article, then, argues that incident is (a) defined as a theoretical concept and pragmatic communication-management matter, (b) implemented within a continuum of organizational disruption, (c) presented as a necessary concept for greater precision for the reporting and analyzing of disruptive events, and (d) needs to be included in future scholarly research about and models of disruptive events.     

Economic perspectives on public relations

This paper explores the relationship between economic theory and public relations, in order to explain how public relations management contributes to companies’ overall economic gains. It uses a “blend” of economic theories to explain the role and contribution of public relations from the economic point of view. The paper sees a link between the strategic management of public relations as a function, and portions of neoclassical theory, as well as to alternative economic approaches relating to investments and transaction costs.     

Transforming Global Governance in the Post-2015 Era: Towards an Equitable and Sustainable World†

This article reports on a dialogic symposium that brought academics from a wide range of disciplines together with practitioners and activists. The purpose was to discuss key issues conditioning the possibility of establishing global governance mechanisms which could promote transition paths toward a more equitable and sustainable world. Following the structure of the symposium, the article is divided into four thematic sections. The first contextualizes the discussions by looking at the characteristics and challenges of global governance today. The second addresses power relations in global governance with a focus on the corporate and financial sectors. It discusses practices of multistakeholder governance and public–private partnerships, the unhealthy levels of corporate influence on the UN system, and the dominant discourse that naturalizes corporate power, ‘free’ trade, and corresponding definitions of ideas such as knowledge, efficiency, and development. The third section turns to sites and forms of countervailing power and practice with particular attention to transcalar approaches and social movement actors. It highlights the potential of multi-level, territorial approaches for breaking out of hierarchical and nation state-based frames and building alternative forms of democracy. It illustrates the relevance of bioregions and ecosystems as meaningful arenas for thinking about and organizing social and economic life and for managing common pool resources. It invokes the imperative of protecting the human rights framework from the multiple challenges it faces. Finally, it explores alternative ways of generating and sharing knowledge and of challenging narrowly defined ‘evidence-based’ policy by assembling legitimate, qualitative evidence rooted in lived realities. The concluding section raises the question of whether—and on what conditions—intergovernmental multilateralism can be seen as a locus for transformation, and suggests some avenues of future research.     

The public relations contribution to IMC: Deriving opportunities from threats and solidifying public relations’ future

Integrated Marketing Communication (IMC) has been regarded primarily as a marketing concept. However, as an ever more dominant context for communication management, IMC presents opportunities for public relations scholarship's contributions to the discipline, in spite of IMC's recognized threats. This article, which outlines the state of the fields of IMC and public relations literature, proposes the way public relations roles in relationship cultivation and organizational behavior uniquely contribute to IMC, and, at the same time, establish management roles for public relations. This article also addresses three challenges facing public relations research in integration by providing a better definition of IMC, establishing relationship cultivation as a critical point in the theoretical convergence of public relations and IMC, and providing a framework through which to conceptualize communication structures.     

Testing an environmental framework for understanding public relations practitioners’ orientation toward relationship management

This study offers an alternative conceptual framework for an integrated understanding of public relations practice globally. It investigates the relationships between political, economic, and media constructs and relationship management in public relations by building upon an environmental framework for understanding public relations. Based on a survey of public relations practitioners in Singapore, this study positions relationship management as a conceptual locus for public relations theory and practice. Four environmental variables—perceptions of the degree of democracy in the political system, level of economic development, level of economic freedom, and level of media freedom—are found to be associated with public relations practitioners’ orientation toward relationship management, based on Hon and Grunig’s relationship management scale.     

The re-enchantment of social institutions: Max Weber and public relations

The German sociologist Max Weber is rarely referred to in public relations theory and research. In this article it is argued that his concepts of legitimacy and legitimation are relevant for understanding and analyzing public relations activities. Legitimacy, i.e. having sufficient external support to continue to exist, is seen as the ultimate purpose of public relations, and legitimation is seen as the efforts which are aimed at acquiring organizational legitimacy. The article discusses both theoretical and practical implications of these ideas for the field of public relations.     

Reputation management: the new face of corporate public relations?

An empirical study of Fortune 500 companies suggests that “reputation management” is gaining ground as a driving philosophy behind corporate public relations. Whether the phenomenon is a trend or a fad is not clear, given the lack of consensus in defining reputation, the instability and questionable validity of reputation measures, and unanswered questions about when and how (or even whether) reputation can be “managed.” Besides reputation management, corporate public relations departments in the study embraced a wide variety of other definitions of their function, suggesting that public relations continues to have great difficulty in defining itself. While the study did not find a strong correlation between reputation and overall spending on corporate communication activities, as had a similar study the prior year, it did find some interesting correlations between reputation and specific categories of spending.