Strategic Design Responsiveness: An Empirical Analysis of US Retail Store Networks

This study uses a service operations management (SOM) strategy lens to investigate chain store retailers' strategic design responsiveness (SDR)—a term that captures the degree to which retailers dynamically coordinate investments in human and structural capital with the complexity of their service and product offerings. Labor force and physical capital are respectively used as proxies for investments in human capital and structural capital, whereas gross margins are proxies for product/service offering complexity. Consequently, SDR broadly reflects three salient complementary choices of SOM design strategy. We test the effects of “brick and mortar” chain store retailers' SDR on current and future firm performance using publically available panel data collected from Compustat and the University of Michigan American Customer Satisfaction Index databases for the period 1996–2011. We find that retailers that fail to keep pace with investments in both structural and human capital exhibit short‐term financial benefits, but have worse ongoing operational performance. These findings corroborate the importance of managers strategically maintaining the complementarity of design‐related choices for improving and maintaining business performance.     

“Us” versus “Them”: communication barriers in post‐socialist Russia

The paper addresses the general socio‐cultural consequences of economic and political globalisation. With regard to the dispute between “universalists” and “culturalists” it holds the view that—contrary to expectations of cultural convergence and the emergence of universal values and institutions‐‐the “universal grip” of globalisation has produced a mirror effect of “localisation”; it has strengthened old boundaries and created new ones between religions, ethnic groups, regions or nations. This is the background against which the present communication between East and West Europeans is explored in the paper.

For Europe, globalisation has some additional effects, such as the collapse of the Soviet system in Eastern Europe. There, (a) globalisation coincides with the painful process of political and economic transformation and (b) revitalises the pre‐socialist context of the West‐East dichotomy. It shows that the East European variety of the opposition global‐local acquires additional drama due to being superceded by the opposition West‐East: the defensive reactions against globalisation are sharper and more powerful—and they are largely perceived and experienced as an East‐West controversy.

The paper explores the new mental barriers between West and East, the “wall in the heads”, and presents them as a major obstacle to the effective interpersonal communication in post‐socialist Europe. It is based on field research in Russia and Germany and uses the concept of “otherness” (Fremdheit) and the related ingroup‐outgroup category as key instruments for the interpretation and understanding of intercultural situations. The strengthening of the “us vs. them” boundary largely determines the communication process: it creates potential for conflict and has a negative effect on the motivation for cross‐cultural learning. Some implications for cross‐cultural educators and trainers are pointed out.     

PSYCHOTHERAPY WITH LESBIAN COUPLES: INDIVIDUAL ISSUES,FEMALE SOCIALIZATION,AND THE SOCIAL CONTEXT*

Relationship patterns in lesbian couples vary systematically from relationship patterns in heterosexual couples in ways that are related to the exclusively female composition of these couples, their stigmatizable identity, and the lack of social recognition and acceptance for such family units. These patterned differences are addressed from a systemic perspective in five arenas: distance regulation and boundary maintenance, sexual expression, financial arrangements, breaking up, and stage differences in coming out and acceptance of lesbian identity.     

The Cohort Size‐Wage Relationship in Europe

This paper estimates the impact of cohort size on wages using data on young males in European regions covering 2004–10. The effect of cohort size on wages is identified through an instrumental variables strategy which, in contrast to previous analyses of European data, addresses self‐selection into geographical areas as well as into educational groups. The results suggest that cohort size has a significant negative effect on male wages for individuals with secondary education — the largest group — but not for individuals with less than secondary education or tertiary education. This effect is underestimated if self‐selection into geographical areas is not addressed.     

Risk aversion and the relationship between Nash's solution and subgame perfect equilibrium of sequential bargaining

This article presents some new, intuitive derivations of several results in the bargaining literature. These new derivations clarify the relationships among these results and allow them to be understood in a unified way. These results concern the way in which the risk posture of the bargainers affects the outcome of bargaining as predicted by Nash's (axiomatic) solution of a static bargaining model (Nash, 1950) and by the subgame perfect equilibrium of the infinite horizon sequential bargaining game analyzed by Rubinstein (1982). The analogous, experimentally testable predictions for finite horizon sequential bargaining games are also presented.     

Engendering Inequality: Processes of Sex-Segregation on Wall Street

Women's numbers in high-paying, male-dominated occupations have risen in the past three decades, but they disproportionately hold lower-paying jobs within those occupations. A cohort sample of Wall Street securities professionals shows how sex segregation occurs over time, as men's and women's different experiences lead them to change functions, to change firms, or to leave the securities industry. While seemingly similar processes impinge on the careers of everyone in this exceptionally high-paid occupation, family constraints and gender discrimination produce differential results for similarly qualified men and women. Over time men disproportionately gain the very highest paying Wall Street jobs.