Servant Leadership in the Public Sector: Employee Perspective

Public Organization Review - The purpose of this study is to explore how servant leadership affects public sector employee engagement, organisational ethical climate, and public sector reform, of...     

Health care risks and access within the community of Michigan over-the-road truckers

This mixed methods study explored health care access problems faced by long-distance truck drivers. Thirty trucking professionals were interviewed at truck-stops in Michigan about health status and health care access. Thirty of the 88 drivers approached participated. The most common illnesses they reported concerned the eye, back, excessive stress at work and painful joints or arthritis. Most respondents had a family doctor; for those who did not, cost was a major contributing factor. More than one third stated their health is "not excellent" because of poor accessibility to healthcare on the road. Almost unanimously, drivers desired to have access to health care clinics in truck-stop areas and described particular access problems; the solution may be as simple as making the existing health care system more amenable to those driving large truck rigs.     

Mining,indigeneity, alterity: or,mining Indigenous alterity?

In this special issue on ‘extraction’, we think critically about two urgent and entangled questions, examining the political economy of mining and Indigenous interests in Australia, and the moral economy of Indigenous cultural difference within Cultural Studies and Anthropology. In settler colonial states such as Australia, Indigenous cultural difference is now routinely presented as commensurate with, rather than obstructive of, extractive industry activity. Meanwhile, the renewed interest in ‘radical alterity’ across these disciplines has seen a movement away from regarding authoritative claims about ‘others’ as morally suspect – as only extracting from or mining Indigenous worlds for insights and academic prestige. The ‘ontological turn’, however, leads us to question the empirical status of the ontologies circulating through academic discussions. What happens when Indigenous people disappoint, in their embrace of environmentally destructive industries such as mining, for example? We argue that in cases where ‘they’ are not as different as ‘we’ might hope them to be, scholars should be concerned to foreground the potential role of colonial history and processes of domination in the production and reduction of ontological difference. Second, we call for critical assessment of the political, epistemological, and social effects of both academic and societal evaluations of difference. We conclude by urging for a scholarship that does not pick and choose between agreeable and less agreeable forms of cultural difference.     

The Failure of Practical Intuition: How Forward‐Coverage Inventory Targets Cause the Landslide Effect

Seasonal demand for products is common at many companies including Kraft Foods, Case New Holland, and Elmer's Products. This study documents how these, and many other companies, experience bloated inventories as they transition from a low season to a high season and a severe drop in service levels as they transition from a high season to a low season. Kraft has termed this latter phenomenon the “landslide effect.” In this study, we present real examples of the landslide effect and attribute its root cause to a common industry practice employing forward days of coverage when setting inventory targets. While inventory textbooks and academic articles prescribe correct ways to set inventory targets, forward coverage is the dominant method employed in practice. We investigate the magnitude and drivers of the landslide effect through both an analytical model and a case study. We find that the effect increases with seasonality, lead time, and demand uncertainty and can lower service by an average of ten points at a representative company. While the logic is initially counterintuitive to many practitioners, companies can avoid the landslide effect by using demand forecasts over the preceding lead time to calculate safety stock targets.     

Podiatrists in a Weberian Spirit: Medical Care Specialists Seeking Full Professional Status and Recognition

Abstract

This paper examines the extent to which teaching strategies provide socialization experiences to young women that foster the skills needed to promote their early careers. The study is guided by literature on formal social relations in schools and workplaces. Data from three methods are examined: classroom observations of female students preparing for work, personal interviews with the students and discussions with their teachers, and a mail survey of their employers. Noncollege women who can demonstrate to employers that they can successfully manage workplace rules and regulations are more likely to be rated as successful at work and obtain available promotions than are their peers without these skills. However, the work organizations they enter provide little formal access to power, and teachers do not socialize all female students for work in ways that will help them be successful in situations involving employers and clients. Further research clearly is needed on how success in work settings is influenced by the type of organizational skills acquired in formal settings such as schools. Particular attention should be paid to the preparation of women and other socially disadvantaged groups.     

Measures of Societal Risk and Their Potential Use in Civil Aviation

This article seeks to clarify the conceptual foundations of measures of societal risk, to investigate how such measures may be used validly in commonly encountered policy contexts, and to explore the application of these measures in the field of civil aviation. The article begins by examining standard measures of societal and individual risk (SR and IR), with attention given to ethical as well as analytical considerations. A comprehensive technical analysis of SR is provided, encompassing scalar risk measures, barrier functions, and a utility‐based formulation, and clarifications are offered with respect to the treatment of SR in recent publications. The policy context for SR measures is shown to be critically important, and an extension to a hierarchical setting is developed. The prospects for applying SR to civil aviation are then considered, and some technical and conceptual issues are identified. SR appears to be a useful analytical tool in this context, provided that careful attention is given to these issues.     

Integrating service delivery in a regional homelessness service system

All tiers of government in Australia are focused on service integration as a key response to homelessness. However, service integration strategies need to consider particular service system characteristics and location‐specific conditions. This paper reports on an investigation of service integration strategies suitable for a regional context undertaken in 2010 and 2011. A three‐phase participatory action research (PAR) framework was utilised to collect data about the homelessness service system in the Northern Rivers region of New South Wales, and about the existing and potential service integration strategies in the region. The findings suggest that strategies for better integration should take into account specific local conditions and be developed and implemented at a local level with support from government. The paper concludes by presenting an argument that the development and implementation of strategies should be based on a place‐based assessment of demand and suitability.     

Gender and Illicit Drug Use

Correspondence to Dr Joanne Neale, Department of Social Policy and Social Work, University of York, Heslington, York Y010 5DD, UK. E-mail: jsn3{at}york.ac.uk Summary There has been no recent large-scale systematic UK investigationof differences between male and female drug users seeking treatment.Equally, there has been no debate within the social work fieldregarding how best to address any gender-specific needs of drug-usingclients. This is despite the fact that social workers frequentlywork with both drug-dependent individuals and members of theirfamilies. This paper examines differences between men and womenbeginning a new episode of drug treatment in Scotland and considerssome of the implications of the findings for social work practice.Data were collected from structured interviews conducted with1,033 individuals (715 males and 318 females) in a range oftreatment settings. Chi-square statistics were computed to investigatesex differences on key categorical variables relating to: (i)patterns of drug use; (ii) education, employment and income;(iii) offending behaviour; (iv) housing circumstances; (v) healthstatus; and (vi) personal relationships. Analyses identifiedmany differences between the men and women interviewed, butalso many common difficulties faced by respondents of both sexes.Additionally, the extensive range of problems and stressfullife circumstances encountered suggested that the lives of individualsseeking drug treatment were extremely heterogeneous. It is concludedthat social workers can employ a range of practical interventionsand theoretical approaches when working with both male and femaledrug-using clients.     

The Positive Event Scale: Measuring Uplift Frequency and Intensity in an Adult Sample

Of the limited number of studies employing positive event (uplift) measures none have published detailed psychometric information about the scale that was used (Maybery and Graham, 2001, Stress and Health 17, pp. 91–104). Building on previous work with university students and employing conceptually distinct measurement strategies (i.e. measuring event frequency and intensity), this paper examined the component structure, concurrent validity and reliability of an uplift measure designed for an adult middle aged population. The 373 participants were 73% female, largely in paid work (72%), in permanent relationships (69%), 62% having children and the sample having a mean age of 41.83 years (SD = 16.14). Principal component analyses of separate frequency and intensity scores from 43 uplifts highlighted generally consistent component structures. The nine uplift factors were friends, social events, work, interactions with workers, with supervisor, spouse/partner, parents, children and household. There were moderate to strong correlations between frequency and intensity scores for each subscale. The subscales had very good reliabilities and weak to moderate correlations with well-being instruments (life satisfaction and positive affect) and selected personality variables, and as expected there were no correlations with distress or negative affect. The results highlight a generally clear uplift factor structure that includes a range of interpersonal, social and work subscales from the positive event domains. The findings extend previous research by improving the conceptual understanding of the sources of uplifting events for individuals and provide a valid and reliable measure for future research.