Towards improved measurement of cognitive and behavioural work demands

Determination of the cognitive and behavioural demands of work is an important part of holistic workplace intervention. Attention to these factors is especially important when developing return-to-work programs for persons with reduced cognitive, behavioural or psycho-emotional capacity, and when designing risk management programs in organizations. Occupational therapists have the background knowledge and skills to assess these components of work, but often lack valid and reliable measurement tools. This paper reports on three field studies that assessed the reliability and validity of ratings made by novice users of the City of Toronto Job Demands Analysis, which includes a measure of cognitive and behavioural work demands. Numerous challenges to accuracy and reliability that are common to empirical measurement were disclosed, including the necessity for clear and strong definitions, and the importance of thorough rater training. Implications for therapist training and mentorship are discussed.     

Burnout als Gruppenphänomen. Ein soziologisch – gruppendynamischer Beitrag zum Wandel der (Team-)arbeit

This paper addresses changes in work processes from a sociological perspective. Organizations have been undergoing dramatic changes with regard to long term membership and individual recognition. The new paradigm of the individual as self-entrepreneur creates stress for team members when attempting to live up to this new standard of conduct and work-ethic. Lacking recognition in the work place leads to exhaustion and burnout. The author suggests a new interpretation of this process. As opposed to traditional wisdom burnout is perceived as a form of “legitimate reaction to overload”. This reaction can be understood as an adequate response to the larger societal and organizational context – at the individual and at the group level alike. A new stage-model developed by this author to cope with burnout at the group-level is introduced. Work teams with burnout symptoms display deviant behaviors and may be disintegrating. This process can be taken as an indicator pointing to an imbalance of externally imposed demands and resources available within the team. Lacking adequate opportunity structures for the development of interpersonal relations, teams moving towards burnout are deprived of this exit option. In many cases the team process freezes at an early stage of burnout: what remains is a continuous overload.     

Stabilisierung als Führungsaufgabe in Organisationsentwicklungsprozessen

The notion of continuous change in organizations assumes that change has no stipulated transitional stages but is a process of perpetual flow. The process of change has come to be seen as a never ending demand on the competence and talents of organizations and persons. In order to be capable of meeting the continuous challenge on their flexibility “organizations” need, more than ever before, to have stable and socially integrated structures. Managers must therefore – in the sense of Lewins dictum “to transform passive participants into active participants” (Fatzer 2002,S:136) – and in order to successfully bring about the processes of change, increasingly occupy themselves with the themes of stabilization and institutionalization. Stabilizing structures, individual roles and management learn and development processes,and the method of evolving them, are critical factors towards the success of every organisational developmental process.     

Project Northland in Croatia: results and lessons learned

As part of an international public health partnership formed in 2001 we assessed the impact of Project Northland in Croatia--an adolescent alcohol school-based prevention intervention implemented in Split--on students. The curriculum was implemented in 13 randomly selected schools with another 13 schools serving as controls. The evaluation included quantitative and qualitative methods, using pre/post-tests to compare intervention and controls and follow-up focus groups with parents and teachers. Quantitative data showed the intervention was more successful in changing attitudes in the first two years, but had less impact on older students. Qualitative data suggest benefits from the program overall. Given the intervention was successful in the earlier grades it should be initiated earlier to have a greater impact. Challenges and lessons learned are offered.     

Healing scents: an overview of clinical aromatherapy for emotional distress

Individuals in emotional distress are often treated with psychotherapeutic agents, but other treatment options exist. One safe and effective adjunct for the prevention and treatment of emotional distress is aromatherapy. This article describes the physiological effects of scent, reviews the research on aromatherapy, presents practical information on the use of clinical aromatherapy for emotional distress, and suggests resources for additional training and education.     

Deploying for Deliverance: The Digital Divide in Municipal Wireless Networks

Abstract

The use of information technology (IT) is growing; access and use differ among those from different races, ethnicities, income and education levels, jobs, ages, and genders. Although some argue that broadband technology could be the platform for universal access, the benefits are still debatable for municipalities providing access. The authors discuss how public officials have decided to lead, support, and usher in an era of rapid IT development through wireless broadband networks to address digital divide concerns, and how these claims may meet—or fail to meet—expectations. The purpose of this paper is twofold: (1) to propose a fruitful investigative overview of U.S. cities claiming that a municipal wireless network will bridge the “digital divide”; and (2) to employ discourse analysis to examine the digital divide language 24 municipal wireless networks (MWNs) use.     

The Quantitative Estimation of IT‐Related Risk Probabilities

How well can people estimate IT‐related risk? Although estimating risk is a fundamental activity in software management and risk is the basis for many decisions, little is known about how well IT‐related risk can be estimated at all. Therefore, we executed a risk estimation experiment with 36 participants. They estimated the probabilities of IT‐related risks and we investigated the effect of the following factors on the quality of the risk estimation: the estimator's age, work experience in computing, (self‐reported) safety awareness and previous experience with this risk, the absolute value of the risk's probability, and the effect of knowing the estimates of the other participants (see: Delphi method). Our main findings are: risk probabilities are difficult to estimate. Younger and inexperienced estimators were not significantly worse than older and more experienced estimators, but the older and more experienced subjects better used the knowledge gained by knowing the other estimators' results. Persons with higher safety awareness tend to overestimate risk probabilities, but can better estimate ordinal ranks of risk probabilities. Previous own experience with a risk leads to an overestimation of its probability (unlike in other fields like medicine or disasters, where experience with a disease leads to more realistic probability estimates and nonexperience to an underestimation).     

The Impact of Perceived Discrimination and Immigration Policies Upon Perceptions of Quality of Life Among Latinos in the United States

This study examined the impact of enforcement of US immigration policies and perceived discrimination on perceptions of quality of life for Latinos in the US. Data for this study were drawn from the 2007 Pew Hispanic Center survey of 2,000 Latino adults living in the US. Multinomial logistic regressions indicated that participants who had higher levels of perceived discrimination and who were personally affected by US immigration enforcement also perceived the following: (1) life was more difficult now for Latinos than in the past; (2) higher levels of fear of deportation for themselves or a loved one; (3) the lives of Latino children will be worse in the future; and (4) a lower quality of life for themselves. Female participants and participants with more years in the United States, and higher levels of linguistic acculturation generally had fewer issues regarding immigration policies or had a more positive outlook for Latinos in the United States.     

Engineer-to-order (ETO) production planning and control: an empirical framework for machinery-building companies

This paper illustrates the results of an empirical study involving 21 engineer-to-order (ETO) companies, operating in the machinery-building industry. The study investigates the needs and requirements of such companies in terms of software support for governing the businesses, with particular emphasis on production planning and control (PPC) processes. An empirical analysis investigated two main aspects: (i) the set of business activities performed by the companies in the analysed industry and (ii) the relevant, high-level software functionalities required for the execution of such activities. As an answer to the observed compelling need for reviewing the general approaches to PPC in machinery-building companies, we develop an empirical, high-level production planning and scheduling reference framework, encompassing all the activities involved in the order fulfilment process.