Initial reflections and learning from the development and delivery of staff consultations in an innovative residential childcare pathway

ABSTRACT

This paper explores the development of staff consultation in the context of an innovative residential childcare pathway within a local authority in the United Kingdom. A preceding attempt to develop group consultations in residential homes has been expanded upon and enhanced as part of implementing a broader therapeutic residential service model. A wide-ranging training programme and consultations have been developed for residential childcare workers to introduce and embed therapeutic ideas. Systemic therapy and attachment theory ideas have been used explicitly through exploring with staff how these approaches can inform practice, and implicitly by providing a framework of consultation to inform and expand individual and team thinking. Promoting reflective practice through group consultations has highlighted complex challenges, stimulating opportunities as well as a need to consider multiple levels of context. Recommendations from this learning are discussed to help inform practice in new and existing residential services.     

Design of the Reverse Channel for Remanufacturing: Must Profit‐Maximization Harm the Environment?

A key attribute of a remanufacturing strategy is the division of labor in the reverse channel, especially whether remanufacturing is performed in‐house or outsourced. We investigate this decision for a retailer who accepts returns of a remanufacturable product. Our formulation considers the cost structures of the two strategies, uncertainty in the input quality of the collected/returned used products, consumer willingness‐to‐pay for remanufactured product, the extent to which the remanufactured product cannibalizes demand for a new product, and the power structure in the channel. For the profit‐maximizing retailer, the differentials in variable remanufacturing costs drive strategy choice, and higher fixed costs of in‐house remanufacturing favors outsourcing. The variable remanufacturing costs and the balance of power in the prospective outsourced reverse channel are the key drivers of environmental impact, as measured by the retailer's propensity to remanufacture. While profitability and environmental goals often conflict, they align under certain conditions. These include (a) the third party has less bargaining power; or (b) the fixed cost for in‐house remanufacturing is relatively high. All else equal, when remanufacturing is outsourced, the environment fares better if the third party has leadership power. We generalize to the cases when remanufacturing achieves a quality level less than “good‐as‐new" and when used items have non‐zero salvage value. Analysis of these extensions illuminates how relative power in the reverse channel drives the firms’ preferences, as well as the end customers’ consumption experience.     

An Empirical Model for Managing Quality in the Electronics Industry

Much of the empirical research in the past two decades has suggested that quality management (QM) is context dependent. This research develops an empirical QM model in a technology‐based sector—electronics manufacturing. Based on quantitative and qualitative investigations of 225 electronics firms in Hong Kong and the Pearl River Delta (PRD) region of China, a path analytic model is developed. The empirical model shows that a typical quality management system (QMS) in the electronics industry is composed of four major modules, namely leadership, cultural elements, operational support systems, and process management. These modules create a series of chain effects on organizational performance, rather than acting as parallel elements with an equal impact. By quantifying their effects on organizational performance and comparing the model to others in the literature, we identify those QM constructs that are context dependent. In electronics manufacturing, process management and customer focus are more important than other elements (e.g., cultural factors) for garnering business results. This study contributes to contingency theory and research by identifying the key constructs and their relationships in a competitive, volatile, and technology‐based industry with complex supply networks.     

Family and Nonfamily Role Configurations in Two British Cohorts

The aim of this paper is to examine variations in the combination of social roles during times of social change. We specify a latent class approach to examine role configurations for individuals in their early 30s, establishing a typology of how work‐ and family‐related roles combine within individuals born 12 years apart and examine their antecedents. Drawing on data collected for two British Birth Cohorts born in 1958 (N = 10,706) and 1970 (N = 11,005), we provide empirical evidence of both consistency and change in life course patterns. Findings are discussed in terms of destandardization, differentiation, and individualization of the life course in times of social change and their implications for family research within a life course perspective.     

A Perturbation Approach to Outlier Detection in Two-Way Contingency Tables

In order to identify outliers in contingency tables, we evaluate the derivatives of the perturbation-formed surface of the Pearson goodness-of-fit statistic. The resulting diagnostics are shown to be less susceptible to masking and swamping problems than residual-based measures. A Monte Carlo study further confirms the effectiveness of the proposed diagnostics.     

Reordering Our Priorities by Putting Phenomena before Design: Escaping the Straitjacket of Null Hypothesis Significance Testing

In this paper we reflect on two related questions. First, how have we arrived at a position where null hypothesis significance testing is the dominant criterion employed by quantitative researchers when deciding on whether or not a result is ‘significant'? Second, how might we change the practice of quantitative management research by promoting a greater plurality of methods, and in doing so better enable scholars to put phenomena before design? We conclude by arguing that quantitative management researchers need to focus on the epistemological issues surrounding the role of scholarly reasoning in justifying knowledge claims. By embracing a plurality of approaches to reasoning quantitative researchers will be better able to escape the straitjacket of null hypothesis significance testing and, in doing so, reorder their priorities by putting phenomena before design.     

Advertising in Asymmetric Competing Supply Chains

Advertising is a crucial tool for demand creation and market expansion. When a manufacturer uses a retailer as a channel for reaching end customers, the advertising strategy takes on an additional dimension: which party will perform the advertising to end customers. Cost sharing (“co‐operative advertising”) arrangements proliferate the option by decoupling the execution of the advertising from its funding. We examine the efficacy of cost sharing in a model of two competing manufacturer–retailer supply chains who sell partially substitutable products that may differ in market size. Some counterintuitive findings suggest that the firms performing the advertising would rather bear the costs entirely if this protects their unit profit margin. We also evaluate the implications of advertising strategy for overall supply chain efficiency and consumer welfare.