How emerging digital technologies affect operations management through co-creation. Empirical evidence from the maritime industry

Abstract

Globalization, variation in customer expectations, and the developments connected to Information & Communication Technology are usually considered as the main drivers of changes in Operations Management (OM) strategies by firms in both manufacturing and service industries. Emerging digital technologies, such as Internet of Things or Cloud Computing, represents a novel paradigm that is rapidly affecting on several aspects of everyday-life of private and business users. This paper contributes to extant literature about the relationship between emerging digital technologies and OM, by stressing the value co-creation issue. Specifically, we investigate how emerging digital technologies affect OM through value co-creation in the maritime industry. Our study reports the case of FairWind project, an open technology marine service and graphic user interface enabling sailors to personalize their experience on board through 3rd party boat applications. The case of Fair Wind points out how emerging digital technologies contribute to OM within both organizations and, more in general, maritime industry, as well as the critical role of user’s co-creation in defining and managing on-board operations.     

Employability skills for future marketing professionals

This study investigates how digital transformation has disrupted the marketing career path by analysing the most in-demand marketing skills and identifying opportunities for future marketing professionals. Through a content analysis of job advertisements and a cross-country survey of marketing professionals, the study proposes a framework defining the skillset required of marketing professionals to start and move forward in their career. The study identifies five employability skill categories and 29 skills and capabilities. The relevance of such categories is also analysed across lowly and highly digitalised firms. This research contributes to the debate on the employability of new graduates and provides useful directions to universities, tertiary education institutions, and companies to support the marketing talents of the future.     

On the feasibility of integrated reporting in healthcare: a context analysis starting from a management commentary

Journal of Management and Governance - The paper aims at investigating mechanisms that affect the possible development of integrated reporting (IR) practices in the healthcare sector. Through a...     

Use of quantitative ultrasound as bone mineral density evaluation in an Italian female population living with HIV: A real-life experience

This is a multicenter cross-sectional study where we aimed to detect the rate of osteopenia/osteoporosis in an HIV female population (WLWHIV) by means of “heel quantitative ultrasound” (QUS) measurement. We enrolled 273 patients, mean age 48.1 years, 36% menopausal, 96% on combination antiretroviral therapy (cART). Calcaneal measure of bone mass index by QUS revealed osteopenia and osteoporosis in 76 (27.8%) and 16 (5.9%) WLWHIV. Our data underline the correlation between low QUS parameters and traditional risk factors for osteoporosis rather than with cART exposure, thus suggesting the crucial importance of detection and correction of traditional risk factors for osteoporosis in WLWHIV.     

Evidence of the Face Inversion Effect in 4‐Month‐Old Infants

This study tested the presence of the face inversion effect in 4‐month‐old infants using habituation to criterion followed by a novelty preference paradigm. Results of Experiment 1 confirmed previous findings, showing that when 1 single photograph of a face is presented in the habituation phase and when infants are required to recognize the same photograph, no differences in recognition performance with upright and inverted faces are found. However, Experiment 2 showed that, when infants are habituated to a face shown in a variety of poses and are required to recognize a new pose of the same face, infants' recognition performances were higher for upright than for inverted faces. Overall, results indicate that, under some experimental conditions, 4‐month‐olds process faces differently according to whether faces are presented upright or inverted.     

Cross-validation methods in principal component analysis: A comparison

In principal component analysis (PCA), it is crucial to know how many principal components (PCs) should be retained in order to account for most of the data variability. A class of “objective” rules for finding this quantity is the class of cross-validation (CV) methods. In this work we compare three CV techniques showing how the performance of these methods depends on the covariance matrix structure. Finally we propose a rule for the choice of the “best” CV method and give an application to real data.     

Sense of Community in Adolescents from Two Different Territorial Contexts: The Moderating Role of Gender and Age

The role of structural characteristics of the residential context in influencing adolescents’ Sense of community (SoC) has received limited consideration in the literature. Aim of this study was to assess SoC in male and female adolescents living in two Italian provinces characterized by different positions on indicators of quality of life. The moderating role of adolescent gender and age group on SoC was also considered. The sample includes 1,182 adolescents: 46.2 % male and 53.8 % female. Age ranged from 16 to 22 years (M = 17.5; SD = 1.23). Findings indicate that levels of Sense of community differ between the two provinces and are higher among adolescents living in the more “advantaged” context (Rimini) based on quality of life objective indicators. Males score higher than females except in the more “advantaged” context, whereas girls experience greater opportunities for influence. SoC tends to decrease with age, as the context becomes increasingly insufficient for satisfying adolescents’ needs. Findings indicate that the context significantly affects adolescents’ SoC and that such effect is partly moderated by gender and age.     

Dropout of Hospital Volunteers in Italy

Voluntary work in Charities is a constantly growing reality: in particular, in the last few years, voluntary work in hospitals has become of great importance, marking a substantial increase of commitment in social issues. However, at the same time, volunteering Charities have been plagued by the increase of the phenomenon of dropout, that is, volunteers abandoning the Charitable Association they’re working in, often after a relatively short period of activity. In this study, we attempted to verify if and how active and dropped out volunteers perceive their own activity as a source of anxiety and stress. Our data show that both active and dropped out volunteers show high levels of burnout; in fact, dropped out volunteers show higher levels of burnout, especially of emotional exhaustion, in comparison with active volunteers. Subsequently, we identified the factors potentially assuming the role of mediators or moderators in the direct relation involving the status of voluntary work activity and the levels of anxiety and burnout. Our study demonstrates that coping strategies and the relationship established with hospital workers can be considered good moderators.     

Have Your Cake and Eat it Too: The Well-Being of the Italians (1861–2011)

Social Indicators Research - As a part of the international debate on Beyond the GDP, this paper describes the temporal trend of the multidimensional well-being of the Italians from 1861 to 2011....     

Children’s and parents’ time use: empirical evidence on investment in human capital in France,Germany and Italy

We model time allocation choices by youngsters into activities related to the acquisition of human capital: study time, but also socialization, which can enhance personal interaction skills. Using multi-member household time use micro data, we run fractional regression and double hurdle models, providing new empirical evidence for France, Germany and Italy on the link between time allocation by parents and by youngsters, a channel disregarded in the literature on parental investment in children. Our results on the association between parents’ and children’s time use are consistent with different mechanisms: parental role model, intergenerational transmission of preferences, or network effects.