A grounded theory research approach to building and testing TQM theory in operations management

Total quality management (TQM) has continued to develop as a strategic business improvement approach in organisations and within the Operations Management literature. Strategic TQM is a dynamic phenomenon, reflecting the complexity and technology development in the business environment. Therefore, this conception of TQM has led to significant challenges with regards to developing suitable models and research methodology where traditional, and normative research data, includes survey responses associated with deductive theory and testing. Such data, and its use, is often premised on cause and effect rationality and fails to supply deep rich data to address meanings, phenomena and complex socio-political events, which is a feature of strategic TQM.     

FORRIDGE - Principles of good practice in material flow

The post World War II Industrial Revolution has driven production away from the old 'economies of scale' to the new 'economies of scope'. Apparently Japanese led, the associated roots of present good practice on material flow can be traced back in the USA to Jay Forrester and in the UK to Jack Burbidge. Specifically, in the supply chain scenario, Forrester exposed the importance of system structure in relating and integrating information flow with material flow. Similarly Burbidge led the way in exploiting cycle time reduction, synchronization of orders throughout the chain, simplified product structures, and streamlined component flows. This paper unites their contributions to material flow engineering and shows how present day system design methodologies incorporate their ideas on best practice. These principles are particularly relevant to the product delivery process (PDP) which governs material flow in supply chains.     

Quantitative Risk Assessment of Listeria monocytogenes in French Cold-Smoked Salmon: I. Quantitative Exposure Assessment

A quantitative assessment of the exposure to Listeria monocytogenes from cold-smoked salmon (CSS) consumption in France is developed. The general framework is a second-order (or two-dimensional) Monte Carlo simulation, which characterizes the uncertainty and variability of the exposure estimate. The model takes into account the competitive bacterial growth between L. monocytogenes and the background competitive flora from the end of the production line to the consumer phase. An original algorithm is proposed to integrate this growth in conditions of varying temperature. As part of a more general project led by the French Food Safety Agency (Afssa), specific data were acquired and modeled for this quantitative exposure assessment model, particularly time-temperature profiles, prevalence data, and contamination-level data. The sensitivity analysis points out the main influence of the mean temperature in household refrigerators and the prevalence of contaminated CSS on the exposure level. The outputs of this model can be used as inputs for further risk assessment.     

Web 2.0, Library 2.0, and the Hyperlinked Library

Discussions surrounding the concepts of Web 2.0/Library 2.0 are increasing among the library community. This column outlines key principles behind Web 2.0 and provides a brief explanation of social tools, such as blogs, RSS feeds, podcasting, and wikis. The author also provides specific uses and applications of these tools within the library environment to illustrate the Library 2.0 concept. An open framework for library communication or hyperlinked library can result if Library 2.0 philosophies are fully utilized.     

Defining Nations in Asia and Europe: A Comparative Analysis of Ethnic Return Migration Policy1

We argue that regional comparison of East Asian and European ethnic return migration policy offers important new perspectives on nationhood, nondiscrimination norms, and trans‐nationality. We find that despite international nondiscrimination norms, preferential ethnic return policy is common in both regions. These policies at least implicitly define the nation as existing across borders. However, there are significant regional differences. East Asian states use co‐ethnic preferences instrumentally for economic goals and also offer preferential treatment of co‐ethnic foreign investors. European states offer preferences to coethnics to protect these populations or express symbolic ties, sometimes at great expense. Thus, in Europe the state has an obligation to assist coethnics abroad, but in Asia, foreign coethnics assist the state.     

Implementing the ecological approach in tobacco control programs: results of a case study

The ‘new public health’ has stimulated calls to adopt an ecological approach for action aimed at improving population health. However, the implementation of ecological programs has often remained a challenge. The objective of this study was to identify factors facilitating the implementation of ecological tobacco control programming in two Public Health Departments in Québec (Canada) using Scheirer's model of program implementation as a conceptual framework and an exemplary case study design. Analysis revealed two distinct configurations of environmental, organizational and professional characteristics that were related to equally successful implementations of the framework. Key roles for factors such as provincial ministerial guidelines and financial resources, human resources, and relationships and alliances with other organizations, were highlighted. These results replicate findings from quantitative surveys and allow better understanding of the conditions required for planning ecological programming.     

Intervention sociology: history and foundations

Our intention is to state the main characteristics of intervention sociology, from its origins, the beginnings of which can be situated in Frédéric Le Play's monographic work carried out 150 years ago, to its present forms. Rather seldom mentioned in sociological literature or if so in the course of a paragraph or in methodological appendixes, intervention sociology, although widely practised outside the academic field, today still lacks legibility and institutional recognition. By proposing a thorough reading of the main theories and conceptions developed during the past two centuries, our article aims at explaining, through the sociological prism, the fundamental concepts of intervention sociology.