Entropy as a measure of centrality in networks characterized by path-transfer flow

Recently, Borgatti [Borgatti, S.P., 2005. Centrality and network flow. Social Networks 27, 55–71] proposed a taxonomy of centrality measures based on the way that traffic flows through the network—whether over path, geodesic, trail, or walk, and whether by means of transfer, serial duplication, or parallel duplication. Most of the extant centrality measures assume that traffic propagates via parallel duplication or, alternatively, that it travels over geodesics. Few of the other flow possibilities have centrality measures associated with them. This article proposes an entropy-based measure of centrality appropriate for traffic that propagates by transfer and flows along paths. The proposed measure can be applied to most network types, whether binary or weighted, directed or undirected, connected or disconnected. The measure is illustrated on the gang alliance network of Kennedy et al. [Kennedy, D.M., Braga, A. A., Piehl, A.M., 1998. The (un)known universe: mapping gangs and gang violence in Boston. Crime Prevention Studies 8, 219–262].     

Some spatial aspects of poverty in the USA

The social problem of poverty in the USA. has important spatial dimensions. The great migration of poor persons from the agricultural South to the industrial North shaped the nation's process of urbanization in the period after World War II. Subsequent suburbanization in the nation's cities was profoundly influenced by this movement and, in turn, had important implications for the urban poor. Also, the changing structure of employment opportunities within urban areas has had direct effects on the nature of the poverty problem in terms of spatial segregation and the persistence of poverty in urban areas. This paper offers a survey of the spatial aspects of poverty in the USA. and relates the problem of poverty to the forces of change that have contributed to the spatial transformation of the US economy.     

The Experience and Practice of Approved Social Workers in Northern Ireland

Correspondence to Dr Roger Manktelow, School of Social and Community Sciences, University of Ulster Magee College, Derry, BT48 7JL, Northern Ireland. Summary This article reports on the first extensive survey of ApprovedSocial Worker (ASW) activity under the Mental Health (NorthernIreland) Order 1986. The integrated health and social servicesorganizational structure, the adverse effects on individualmental health of the legacy of thirty years of civil conflictand the move from hospital to community care are significantfeatures which have influenced the delivery of mental healthsocial work services locally. The practice and experience ofASWs was surveyed by postal questionnaire and user and carerexperience of compulsory hospital admission was investigatedby a series of focus groups. The study revealed that two-thirdsof ASWs had experience of acting as an applicant in compulsoryhospital admission during the past two years. Nearly half (42per cent) of these ASWs had reported experience of between oneand five admissions and one-tenth had completed over twentyadmissions in the two-year period. In only a small minorityof cases did joint face-to-face assessment with the GeneralPractitioner (doctor) take place; nearly half of ASWs reporteddifficulties in obtaining transport; and only one-fifth of ASWshad experience of acting as a second approved social worker.Half of ASWs reported experience of guardianship, either asapplicant or in making the recommendation. Both service usersand carers reported a lack of understanding about the role ofthe ASW and complained about the lack of alternative resourcesthat ASWs could use to prevent hospital admissions. These findingsare discussed and a number of recommendations are proposed forimprovements to approved social worker practice.     

Why the Infinite Decision Puzzle is Puzzling

Pulier (2000, Theory and Decision 49: 291) and Machina (2000, Theory and Decision 49: 293) seek to dissolve the Barrett–Arntzenius infinite decision puzzle (1999, Theory and Decision 46: 101). The proposed dissolutions, however, are based on misunderstandings concerning how the puzzle works and the nature of supertasks more generally. We will describe the puzzle in a simplified form, address the recent misunderstandings, and describe possible morals for decision theory.     

Issue Framing and Citizen Apathy Toward Local Environmental Contamination

We adapt the frame-alignment perspective in order to demonstrate how institutional framing shapes media coverage of a toxic crisis. This framing activity is described as a new approach to managing public responses to contamination that differs from the approach characterizing contamination episodes at Love Canal and Woburn, MA. Our analysis focuses on the process by which actors responsible for managing toxic crises carefully construct and manage a coordinated risk frame. We refer to this as institutional framing and illustrate how it shapes media framing of a toxic event. We conclude by proposing further research to identify the causal relationship between institutional framing and the absence of mobilization.     

Are there more almost separable partitions than separable partitions?

A partition of a set of n points in d-dimensional space into p parts is called an (almost) separable partition if the convex hulls formed by the parts are (almost) pairwise disjoint. These two partition classes are the most encountered ones in clustering and other partition problems for high-dimensional points and their usefulness depends critically on the issue whether their numbers are small. The problem of bounding separable partitions has been well studied in the literature (Alon and Onn in Discrete Appl. Math. 91:39–51, 1999; Barnes et al. in Math. Program. 54:69–86, 1992; Harding in Proc. Edinb. Math. Soc. 15:285–289, 1967; Hwang et al. in SIAM J. Optim. 10:70–81, 1999; Hwang and Rothblum in J. Comb. Optim. 21:423–433, 2011a). In this paper, we prove that for d≤2 or p≤2, the maximum number of almost separable partitions is equal to the maximum number of separable partitions.     

Harassment at the Workplace: A Practical Review of the Laws in the United Kingdom and the United States of America

Harassment is a major deterrent for productivity, loyalty, and commitment to one’s job and organization. Unfortunately, many employees tend to experience various forms of harassment in the workplace. The focus in this article is to understand the extent to which the law protects a person from harassment, first based on the explication and application laws in the United Kingdom. The article then provides comparative discussion of laws and practices against workplace harassment in the United States. A major objective of this article is to help employers and managers become more expert in preventing and correcting harassment.     

Customer satisfaction: Cost driver or value driver? Empirical evidence from the financial services industry

We investigate the relation between customer satisfaction, customer servicing costs, and customer value in a financial services firm. We find that customer satisfaction is positively associated with future customer servicing costs, as well as with customer value. The relation between customer satisfaction and customer value appears non-linear; higher customer satisfaction appears to have a higher return for the most profitable customer segments. Our findings indicate that customer satisfaction is a value driver; however, customer satisfaction is not cost-free and managers have to consider the costs, as well as the benefits, of increasing customer satisfaction.     

Wisdom of the crowd and capabilities of a few: internal success factors of crowdsourcing for innovation

Crowdsourcing has been demonstrated to be an effective strategy to enhance the efficiency of a firm’s innovation process. In this paper, we focus on tournament-based crowdsourcing (also referred to as “broadcast search”), a method to solve technical problems in form of an open call for solutions to a large network of experts. Based on a longitudinal study of six companies piloting this application of crowdsourcing, we identify barriers and sources of resistance that hinder its implementation in firms. Our paper contributes to the state of research by analyzing crowdsourcing on the level of pilot projects, hence providing a workflow perspective that considers the creation of dedicated processes and operations of crowdsourcing. This project level analysis enables the identification of specific challenges managers face when implementing crowdsourcing within an established R&D organization. Following a design science approach, we derive suggestions for organizational interventions to overcome these barriers. We find that dedicated promoter roles strongly contribute to a successful implementation of crowdsourcing, turning pilot projects into an organizational routine.