Giving Memory a Hand: Instructing Children to Gesture Enhances their Event Recall

To investigate the influence of different kinds of gesture on children’s memory, 60 6- to 7-year-old children participated in an event conducted by the experimenters (“visiting the pirate”) and were interviewed to assess memory for the event approximately 2 weeks later. Children were assigned to 1 of 4 conditions; in 3 conditions, gesture was possible (gesture-instructed, gesture-modelled, gesture-allowed) whereas in the fourth condition (gesture-not allowed), children’s hands were constrained. The amount of gesture engaged in was limited but was greatest in the gesture-instructed condition. Children in the gesture-instructed condition, who were asked to gesture during the interview, recalled more than did those in the other conditions. Further, relative to children in the gesture-modelled and gesture-allowed conditions, children in the gesture-instructed condition conveyed significantly more information in gesture that had not also been reported verbally. Although further research is necessary to understand the underlying mechanism, the findings suggest that instructing children to gesture as well as verbally recall an experience has cognitive and communicative benefits. Elizabeth Stevanoni and Karen Salmon are affiliated with the School of Psychology, University of New South Wales, Sydney, Australia. We thank the children, parents, teachers and principals at the participating schools, St Michaels and Villa Maria Primary Schools, and acknowledge Kay Pegg for help with data collection.     

Intelligent Procedures for Intra‐Day Updating of Call Center Agent Schedules

For nearly all call centers, agent schedules are typically created several days or weeks before the time that agents report to work. After schedules are created, call center resource managers receive additional information that can affect forecasted workload and resource availability. In particular, there is significant evidence, both among practitioners and in the research literature, suggesting that actual call arrival volumes early in a scheduling period (typically an individual day or week) can provide valuable information about the call arrival pattern later in the same scheduling period. In this paper, we develop a flexible and powerful heuristic framework for managers to make intra‐day resource adjustment decisions that take into account updated call forecasts, updated agent requirements, existing agent schedules, agents' schedule flexibility, and associated incremental labor costs. We demonstrate the value of this methodology in managing the trade‐off between labor costs and service levels to best meet variable rates of demand for service, using data from an actual call center.     

A Note on Simultaneous Confidence Intervals for Ratio of Variances

An explicit formula for confidence intervals for ratios of variances of several populations is presented. The intervals are based on jackknife statistics and the critical point of the studentized range distribution. The asymptotic probability of coverage is not less than the nominal value provided that the distributions of the sampled populations belong to a location-scale family of probabilities with finite fourth moment.     

Clustering the mixed panel dataset using Gower's distance and k-prototypes algorithms

ABSTRACT

Panel datasets have been increasingly used in economics to analyze complex economic phenomena. Panel data is a two-dimensional array that combines cross-sectional and time series data. Through constructing a panel data matrix, the clustering method is applied to panel data analysis. This method solves the heterogeneity question of the dependent variable, which belongs to panel data, before the analysis. Clustering is a widely used statistical tool in determining subsets in a given dataset. In this article, we present that the mixed panel dataset is clustered by agglomerative hierarchical algorithms based on Gower's distance and by k-prototypes. The performance of these algorithms has been studied on panel data with mixed numerical and categorical features. The effectiveness of these algorithms is compared by using cluster accuracy. An experimental analysis is illustrated on a real dataset using Stata and R package software.     

A new test for the extreme value distribution

In this paper a test statistic which is a modification of the W statistic for testing the goodness of fit for the two paremeter extreme value (smallest element) distribution is proposed. The test statistic Is obtained as the ratio of two linear estimates of the scale parameter. It Is shown that the suggested statistic is computationally simple and has good power properties. Percentage points of the statistic are obtained by performing Monte Carlo experiments. An example is given to illustrate the test procedure.     

Welfare service privatization and opinions about service quality: The role of political ideology among local politicians and the public

In this article, we join the discussion about the potential consequences of welfare service privatization by examining the relationship between the privatization of welfare service delivery and public opinion about service quality in Sweden. Due to the politically polarized debate about welfare service privatization in Sweden, we also examine the extent to which individualsapos; ideological orientations influence this relationship in both local politicians and ordinary citizens. For local politicians, the results show that a higher municipal degree of privatization is generally associated with slightly lower levels of satisfaction overall with welfare services, although no such relationship exists for the public. Most importantly, however, the results indicate that political ideology constitutes an important moderator in the relationship between privatization and opinions about service quality. Local politicians and, to some extent, ordinary citizens who place themselves to the left on the ideological left–right scale tend to be less satisfied with services as the municipal degree of welfare service privatization increases. For local politicians who position themselves far to the right on the scale, the relationship between welfare service privatization and satisfaction is positive. These findings suggest that there is no clear-cut relationship between privatization and individualsapos; opinions about services; rather, this relationship depends on the ideological predispositions of local politicians and ordinary citizens.