Reference-Other Support and Ethnic Attitudes as Predictors of Intergroup Behavior*

A number of general propositions are proposed concerning the manner in which reference-others and ethnic attitudes influence intergroup behavior. In a laboratory setting, it is shown that the influence of individual reference-others upon behavior is partially determined by certain structural properties of these others which are labeled importance, visibility, centrality, legitimacy, and control. Among other findings, it is also shown that the relative influence of the two predictor variables depends upon the type of activity considered. An explanation for these results is framed in terms of the reference-other properties mentioned above.     

Treating Problem Gamblers: Working towards Empirically Supported Treatment

There is an urgent need for mental health professionals to develop effective treatments for pathological gambling. A scientific meeting was held in Quebec City in June 2002 where 13 specialists in the treatment of gamblers pursued the objectives of making the State of the art statement concerning the procedures and the methodology to be used in future treatment outcome studies. This paper introduces this special issue of the Journal of Gambling Studies and identifies some of the key issues that confront clinicians and researchers interested in evidence based treatment for gambling related disorders.     

Working with African American clients: considering the "homeplace" in marriage and family therapy practices

In this article, we discuss perspectives on the "homeplace" that are important to consider in marriage and family therapy involving African American clients. The homeplace comprises individual and family processes that are anchored in a defined physical space that elicits feelings of empowerment, rootedness, ownership, safety, and renewal. Critical elements of the homeplace include social relationships that shape individuals' and families' sense of social and cultural identity. We draw on our ethnographic and clinical research with African American families in urban and rural settings to describe typical schisms between therapists and African American clients when communicating about the homeplace. We also explore the impact of homeplace disruptions on experiences of "yearning." Recommendations for integrating a homeplace perspective into therapy practices are provided.     

Exploring the use of QPID: A collaborative study of B2B in the automotive industry

Deep and grounded understanding of complex socio-technical phenomena, such as business-to-business (B2B) information systems, requires a collaborative process of enquiry where the researcher works with practitioners to make sense and establish meaning. This suggests the need for interventionary approaches, such as action research and action case, supported by a method of notation for describing a co-constructed reality to make sense of inter-organizational settings and to undertake cross-case comparisons. This paper tests the conjecture that systems thinking and the qualitative politicized influence diagram (QPID) are an appropriate lens through which to study B2B information systems. It demonstrates how the QPID workshop is valuable in inter-organizational studies as a practical and appropriate method of collaborative investigation. The paper concludes by raising issues for research methodology in terms of limitations of the research method, recommendations for further development, and future plans for incorporating multiple partners in industry-level research.     

Nonverbal Communication Between Patients and Medical Practitioners

Proper health care necessitates face-to-face interaction between health providers and their patients. This direct contact is important for two sets of reasons: the provider must assess the special quality and intensity of the patient's symptoms, emotions and pain; and the provider must create positive expectations, provide emotional support, and enlist the patient's cooperation with treatment. Regarding medical diagnosis, patients are often unable or unwilling to describe precisely and completely what is wrong with them. Regarding medical treatment, a number of factors make kind words and verbal prognoses from practitioners insufficient to communicate the expectations essential to "placebo" effects and the sense of commitment known to be therapeutic to a distraught patient. Effective nonverbal communication—through touch, facial expression, voice tone, etc.—is essential for successful patient-practitioner interaction. Major aspects of nonverbal communication that are of direct relevance to health care have been studied scientifically but have not yet been systematically utilized. Promising areas of application are reviewed in this paper.     

Risk analysis and risk management in an uncertain world.

The tragic attacks of September 11 and the bioterrorist threats with respect to anthrax that followed have raised a set of issues regarding how we deal with events where there is considerable ambiguity and uncertainty about the likelihood of their occurrence and their potential consequences. This paper discusses how one can link the tools of risk assessment and our knowledge of risk perception to develop risk management options for dealing with extreme events. In particular, it suggests ways that the members of the Society for Risk Analysis can apply their expertise and talent to the risks associated with terrorism and discusses the changing roles of the public and private sectors in dealing with extreme events.     

Individual differences in expressive style as a mediator of expectancy communication

This study investigates the role of nonverbal expressiveness and self-monitoring as mediators in the communication of teachers' expectations for student performance to a third party observer. Undergraduates were recruited to be videotaped while teaching a brief lesson to a high school student who was presented as either very bright and motivated or not. Videotapes showing only the teacher were later shown to observers who were asked for their impressions of the student who was being taught. It was hypothesized that teachers who were highly nonverbally expressive would communicate their expectations to the observers, and would thus elicit from them responses quite similar to their own. On the other hand, it was predicted that unexpressive teachers would not communicate their expectations, eliciting observer responses unrelated to their own. The predictions were supported but with a major qualification: it was found that spontaneous expressiveness interacted with self-monitoring in determining expectancy communication. The findings point towards new directions in understanding the occurrence and mediation of expectancy effects.A portion of this paper was presented at the American Psychological Association meetings in Anaheim, California, August, 1983. The research was supported in part by a University of California intramural research grant to the second author, by a UCR minigrant to the third author, and by an NIH biomedical research support equipment grant.