The Role of Culture as Driver of Quality Management and Performance: Infrastructure Versus Core Quality Practices*

Increasingly, scholars and practitioners recognize the importance of understanding organizational culture when implementing operations management practices. This study investigates the relationships among organizational culture, infrastructure and core quality management practices, and manufacturing performance using two alternative models. Understanding these relationships is important because culture can provide insight into the context dependence of quality management practices and shed light on the mixed results of past studies concerning the link between quality management and performance. Analysis of manufacturing plants from six countries indicates that organizational culture has a stronger influence on infrastructure quality management practices than on core quality management practices, regardless of whether the plants are located in Eastern or Western countries. In addition, infrastructure quality management practices have a significant effect on manufacturing performance. These results contribute to the quality management literature by emphasizing the importance of accounting for culture when making decisions to implement quality management practices to achieve a performance advantage. Finally, we also contribute to the literature on the culture–performance linkage by finding support for a direct link between culture and manufacturing performance.     

Editor's Notes

Proceedings of the Third International Conference on Teaching Statistics Editor David Vere-Jones; assistants: Shelley Carlyle and Brian P. Dawkins. Published by the International Statistical Institute. Available from ISI Permanent Office, 428 Prinses Beatrixlaan, P.O. Box 950, 2270 AZ Voor-burg, The Netherlands. $38 (U.S.), including postage and handling. Reviewed by Elliot A. Tanis     

Designing for diversity: incorporating cultural competence in prevention programs for urban youth

Low-income urban youth of color frequently confront a wide variety of challenges and hardships that other young people never experience. The offering of prevention programs represents one strategy to help urban youth avoid the risks associated with substance abuse. In this chapter, an alternative program strategy is posited-one that places diversity with respect to culture, class, and environment at the center of prevention efforts. Such an approach, the authors argue, is more effective not only in appealing to the sensibilities of urban youth but also in altering their behavior.     

Family Therapy with Substance Abusers: Legal Considerations Regarding Confidentiality*

This paper explores various problems in the area of confidentiality often confronted by family therapists working with substance abusers. The scope and intent of the Federal Regulations controlling the release of all alcohol and drug abuse patient records and information are examined. Also, the rules regarding the release of confidential information by family therapists to attorneys, other family members and third-party funding sources are explained. Suggestions regarding the release of information in questionable cases are made. Finally, the growing use of family therapy in treating substance abusers, and its impact on confidentiality law and policy, is noted.     

Exposure to "low-level" aggression in school: associations with aggressive behavior, future expectations, and perceived safety

Examined associations with witnessing and being victimized by "low-level" aggressive acts (e.g., pushing, gossip) and three indicators of psychosocial functioning in a sample of 771 elementary school students from one urban and one suburban school district. Results indicated that exposure to low-level aggression appears to relate to psychosocial functioning in ways similar to more severe forms of aggression. Students who were exposed to higher levels of both witnessing and victimization by low-level aggression reported the highest levels of engagement in aggression, the lowest levels of positive expectations for the future, and the lowest levels of perceived safety. Findings are discussed in the context of research on exposure to aggression in general, with suggestions offered for future studies. Implications of the findings for school-based intervention programs are raised.     

Population momentum for gradual demographic transitions: an alternative approach

In this article, I derive a simple formula for approximating the ultimate size of a population that undergoes a gradual transition to replacement fertility. I model the fertility transition by specifying a linear frontier on the Lexis surface across which a change in fertility is instantaneous. Gradual transitions result from variations in the slope of this frontier. This framework can be used to reproduce and understand previous studies of population momentum and gradual transitions.     

Religious fertility differentials in Thailand, 1960

Abstract Although the evidence supporting high fertility in Thailand is clear-cut, little is known about fertility differentials within the population. As part of a larger investigation, a special 1 % tabulation of the 1960 Thai census data on number of children ever-born to married women has been analysed to determine the extent of differentials by religion and urban-rural status. The findings point to considerable differentials among Buddhists, Moslems, and Confucianists. Standardizing for age, the number of children ever-born to 12/loslems averaged well below the number born to Buddhists. Confucian fertility was intermediate. Within specific age groups, the number of children ever-born to Moslem women was considerably below the Buddhist average and the differentials were sharper in the higher age groups. By contrast, Confucian fertility was highest of all in the age groups under 35, but lower than the Buddhist averages among older women. Significant urban-rural differentials also exist. For both the Buddhist and the Confucian women, fertility is markedly lower in urban than in rural categories. When controlling for both age and urban-rural status, Buddhist and Confucian differences tend to be minimal. By contrast, Moslem fertility was highest in the most urban category - Bangkok - but was considerably lower and substantially below the fertility levels of Buddhists and Confucianists in all other urban-rural categories. The census data in themselves do not permit adequate analysis of the reasons for the differentials. Later age at marriage in urban places may be a significant factor in accounting for the overall differentials in urban-rural fertility ; but this relation is much less clear for specific religious groups, particularly since Moslems marry at a considerably earlier age. More frequent divorce and remarriage may lower Moslem rates. Poorer health may also be a factor.     

Adolescent postabortion groups: risk reduction in a school-based health clinic

A short-term postabortion group for adolescents was developed. Three groups were conducted in an adolescent mental health clinic within an urban high school-based health clinic. The clinical group experiences offered the adolescents an opportunity to integrate the experience of pregnancy and the abortion decision into their lives. At follow up, adolescents who participated in th postabortion counseling group indicated that they chose and used a method of birth control, did not repeat an unplanned pregnancy, and remained in high school.     

Relational Interactions Between Immigrant and Native-Born Volunteers: Trust-Building and Integration or Suspicion and Conflict?

VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations - We investigate the bridging interactions between migrant-background and native-born volunteers. Bridging interactions are...