When Knowledge Is Not Enough: Elements to Strengthen Intercultural Sensitivity Among Professionals of Social Services in Andalusia (Spain)

ABSTRACT.

This study examines social services delivery in Andalusia, Spain, to determine the degree of cultural adaptation of its workers, given the important migratory flows taking place in the region during recent years. This study investigates the main characteristics of those workers with a high level of intercultural sensitivity (IS) and their cultural competences. The survey included 298 professionals with a validated IS scale along with questions related to the degree of intercultural contact and competence. A series of scales for the IS levels was created, and correlation analyses were carried out depending on the variables used. Results revealed high levels of self-attributed cultural competence and training as well as low levels of awareness and motivation for intercultural encounters. Theoretical knowledge appeared to be the only aspect in correlation with all dimensions of IS. Important deficits have been also observed when examining the type and intensity of contact among professionals and people of foreign origin. This highlights the need to transform knowledge in culturally adapted responses. Future research is necessary to deepen knowledge on how these aspects affect professional interventions.     

Why Do Pacific People with Multiple Ethnic Affiliations Have Poorer Subjective Wellbeing? Negative Ingroup Affect Mediates the Identity Tension Effect

We argue that multi-ethnic affiliation as a member of both the Pacific and majority (European) group creates tension in psychological wellbeing for Pacific peoples of mixed ancestry. Study 1 showed that multi-ethnic Pacific/non-Pacific people were lower in Pacific Familial Wellbeing relative to mono-ethnic Pacific and multi-ethnic Pacific/Pacific people (n = 586). Study 2 replicated this effect in a New Zealand (NZ) national probability sample using a measure of self-esteem (n = 276). Study 2 also modelled the mechanism driving the identity tension effect, and showed that group differences in negative affect toward Pacific peoples fully mediated the effect of ethnic mixed or mono-ethnic group affiliation on self-esteem. This currently affects the one-third of Pacific people who identify as Pacific/non-Pacific in NZ and occurs because multi-ethnic identification promotes the endorsement of negative societal attitudes toward Pacific peoples. Our model indicates that endorsement of such attitudes produces a more negative self-evaluation and generally corrodes subjective wellbeing and family integration. Population projections indicate that this potentially at-risk Pacific/non-Pacific group may increase dramatically in subsequent generations (upwards of 3.3 % of the population by 2026). Implications for the study of Pacific wellbeing, and avenues for applied research targeting this newly-identified emerging social problem are discussed.     

Learning effects in coders and their implications for managing content analyses

From the perspective of study management, research is surprisingly lacking on two of the major challenges for planning and performing content analysis: determining the sample size (i.e. number of objects to code) and the required number of coders to hire. The optimization of both of these numbers will ultimately determine how efficiently available resources are used. This study contributes to the methodological discussion on coding by identifying and conceptualizing the role of learning effects with respect to the coding task and by highlighting the importance of considering the coding process when managing a content analysis. We present empirical evidence for the existence and impact of learning effects on coders’ coding speed. Accordingly, study management should take account of learning effects when determining the sample size and number of coders. We also provide an illustrative example of how learning effects can impact the results of pretests.     

Deriving Multidimensional Poverty Indicators: Methodological Issues and an Empirical Analysis for Italy

Theoretical and empirical studies have recently adopted a multidimensional concept of poverty. There is considerable debate about the most appropriate degree of multidimensionality to retain in the analysis. In this work we add to the received literature in two ways. First, we derive indicators of multiple deprivation by applying a particular multivariate statistical technique, the non-linear principal component analysis (NLPCA), which overcomes traditional limits of many of the mostly used methodologies for poverty measurement. Second, on the basis of the aforementioned indicators, we provide an accurate identification of the poor in Italy by analyzing deprivation both as a distinct phenomenon in different life domains and as a single multidimensional concept. The main determinants of poverty in Italy are then investigated by estimating logit regressions and an ordered probit model. Our empirical analysis is based on data from the Italian component of European Statistics on Income and Living Conditions (EU-SILC-2004).     

Unemployment Insurance Reform – 1991–2006: A New Balance between Rights and Obligations in France,Germany, Portugal and Spain

The purpose of this article is twofold. First, focusing on unemployment insurance schemes, the article seeks to identify the development of social rights and obligations in four countries (France, Germany, Portugal and Spain), representative of the conservative regime, over the period 1991–2006. Second, the article aims to verify whether or not there was a common reform trajectory in time as well as in space, given the already known divergence over the appropriateness of classifying Mediterranean countries within the framework of a specific regime. Based on analysis of 25 legislative changes concerning entitlement and eligibility criteria, the study presents three major findings. First, the four insurance schemes reveal a new balance between (weaker) social rights and (stronger) obligations, which may indicate a trend toward a re‐commodification of work. Second, Portugal adopted a specific trajectory while the Spanish reform process more closely resembled that carried out by France and Germany. Finally, two waves of reform may be identified: first, between 1991 and 1997 and justified by cost‐containment concerns and, subsequently, from 2001 onwards, associated with a stronger recalibration of benefit rights.     

ANOVA-like analysis of matched series of studies with a common structure

It is shown how to condense the information contained in a series of studies, each constituted by an objects by variables matrix and a pair of weight matrices, into a structure vector and a sum of sums of squares of residuals. Based on this condensation we propose to carry out ANOVA-like inference for matched series of studies associated with the level combinations of some factors. It is shown how to validate the assumptions underlying the inference. An application to the results of local elections in Portugal is given.     

User's demography and expectation regarding search, purchase and evaluation in mobile application store

This article is result from a questionnaire about mobile app store usage. The objective of this work was to collect information about user needs and opinion regarding search, purchase and evaluation process in Android Market, Apple App Store, BlackBerry App World and Nokia Ovi Store. The data collected was analyzed to identify the positive and negative usability aspects, if the process to perform these task are any different in those stores and if the users are satisfy with their store or if they have any complains about it. Its covers the brazilian market only.