Educating Administrators to Interact with Citizens: A Research Note

This article examines the place of citizen participation courses in American Masters of Public Administration programs. A survey of course syllabi shows that very few programs provide courses that focus on citizen participation. While the evidence on course content is more ambiguous, course goals tend to focus on imparting cognitive knowledge rather than developing skills or engendering psychological transformation—outcomes that may be key to having administrators who are comfortable working with citizens. An argument is made for a more visible place for citizen-participation courses to show that the ability to involve citizens is part of administrative competence.